Dawn Howes - Property Negotiator
I would say for me the driving force is "the customer" - I was introduced into a long running family business from a young age and my Father always emphasised the importance of the customer. It is therefore important to me to work for a company where people are treated as individuals and not just as a means to achieving a sales target. I have an extensive and varied background during which I have maintained this belief, including over 14 years in banking/mortgages which has given me valuable knowledge and experience which has proven to be beneficial as an Estate Agent. I was drawn to working for Shipmans as I had decided I would only work for an Independent Estate Agent, and not one of the major corporate Agencies where I believe frequently there is little or no genuine interest in the actual person. I have now been at Shipmans for over five years and have been able to continue this principle with emphasis on the customer whether it is a vendor, purchaser, landlord or prospective tenant. It is very rewarding when you are able to "match" someone to a property, whether it is for a sale or a rental, giving them help, guidance and support wherever necessary to complete the process and you give them the keys to, what it is hoped will be their dream home.