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A Family Run Business Offering A Personal Service
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    Since opening in April 2010 Stevens Lettings have built a highly regarded reputation and are now known as the most successful letting agency in the immediate local area, we pride ourselves on the many the recommendations we receive from our existing clients enabling us to build our portfolio and move out to surrounding areas, we let and manage property all over West & East Sussex.

    We have achieved this by ensuring that our landlords are receiving the best possible service which is not only professional but also personal. We pride ourselves on knowing our landlords individually and what they need from us as every client is different. We treat all of our tenants not just as numbers but people, priding ourselves on knowing our tenants on a first name basis and giving them the service they deserve from our management team, whether it is a small leak or a boiler breakdown we respond to all issues in the quickest time possible.

    As a Family run business Stevens lettings & Management is complimented by Stevens Estate Agents owned and run by Carolynne & Kevin Joyes, Emily's Mother & Father and Stevens Financial Services owned and run by Stephen & Lorraine Eames, Emily's Uncle & Auntie.

    Lettings Director Emily followed in her Fathers footsteps starting her estate agency career as a Saturday girl in one of the oldest agencies in Brighton, she was quickly stolen from the sales team where she found her passion for the fast moving lettings market. Joined by the rest of her team Linda & Melissa the three women are able to offer the best trustworthy advice and service possible. They all attend regular training and reviews to ensure they are kept up to date with all changes in legislation.

    We understand that not only is moving an extremely stressful experience but it can also be an emotional one, not all rental properties are brought with the intention of letting and we experience all different types of circumstances which is why our personal approach can benefit all of our clients.

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Why Choose Stevens To Let Your Home?
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    We are an independent family owned business and have been established in Henfield for many years, longer than any other local agent so have a reputation for friendly, professional and most importantly personal service this is all combined with our expert knowledge of the local area. All of the team at Stevens have a fantastic work ethic and always deliver results.

    Stevens are respected for our approachable, friendly yet professional manner - you will not get the hard sell, pushy agent approach here! We know how stressful letting a property can be and it is our aim to smooth this process for you.

    So whether you are a first time landlord and feeling a little out of your depth or an experienced landlord, you have our full attention and we aim to give you the best experience possible.

    What we can offer:

    Free No Obligation Market Appraisals.

    Honest Marketing Advice

    Competitive Fees

    Tailor Made Management Packages

    All Properties Advertised on www.rightmove.co.uk www.onthemarket.com and all their affiliated websites as well as our own website www.stevens-estates.co.uk

    All Viewings Accompanied

    In House Expert Lettings Progression

    Open Six Days A Week

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Why Rent With Stevens?
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    We at Stevens are respected for our approachable, friendly yet professional manner - you will not get the hard sell, pushy agent approach here! We know how stressful renting a property can be and it is our aim to smooth this process for you.

    It's not all about hitting targets, we all live in the area and community and that is why we love being able to share our knowledge and passion for the area with you.

    Our friendly team understand that renting a house is both an exciting experience and a daunting one and too often an agents focus is solely on the Landlord, thus leaving the tenants to fend for themselves.

    We look at things differently and see you as a potential neighbour, rather than a potential tenant. We do not treat you as a number instead pride ourselves on knowing our tenants on a first name basis.

    So whether you are renting for the first time, feeling a little out of your depth or a seasoned mover, you have our full attention and we aim to give you the best experience possible.

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Testimonials
  • Introduction

    Landlord & Tenant Testimonials
    The following are all real testimonials from Landlords and Tenants we have worked with and continue to work with. We can provide original copies on request or, with their permission, happily put you in contact with our clients themselves.

Testimonials from Landlords

  • Landlord Testimonial

    Takes away the day to day stress

    Emily fully manages four properties for us. She completely takes away the day to day stress of running buy to let properties. When a property needs maintenance, her team of tradesmen are reliable and sensible in their pricing. She finds excellent tenants quickly and the feedback we get from our tenants is also consistently good. I cannot recommend Emily enough.

    Amanda - December 2017

  • Landlord Testimonial

    No hesitation in recommending Emily & her team

    We have used Stevens Lettings ever since we acquired our buy-to-let house. They have always found ideal tenants for us, and have provided a very efficient, timely and courteous service for all the administration. We have no hesitation in recommending Emily and her team.

    Clive Funnell - December 2017

  • Landlord Testimonial

    Attentive & Efficient

    We have used Stevens Lettings since purchasing our Buy to Let properties and have found their service both attentive and efficient. As agreed, they handle day to day matters in an independent, professional manner simply keeping us informed without involvement. 100% recommendation from us!

    Christine & Trevor Hatchett -July 2016

  • Landlord Testimonial

    It seems nothing is too much trouble
    I use Stevens Lettings to let and manage our two properties in Partridge Green. We are very happy with the excellent service they provide and would definitely recommend them to others. They have a very personal approach to business and it seems that nothing is too much trouble. Well done Stevens!
      
    Isabel - March 2018
  • Landlord Testimonial

    They honestly couldn't have been any more help.
    I couldn't recommend the lettings team at Stevens enough! I'm a first time landlord and I am self-managing my property so Stevens assisted me with finding tenant and organising the paperwork. They honestly couldn't have been any more help. I work fairly high hours so I had concerns that I would miss things or that the property would stay vacant for some time but Emily and Melissa really helped me feel at ease and found me a suitable tenant within a month! I will definitely be using Stevens going forward! Thank you both.

     Craig Gaston - May 2018
  • Landlord Testimonial

    Staff are extremely approachable and reassuring 
    I would like to say a massive thank you to the staff at Stevens for all their help and support with finding suitable tenants for my property. Not only have suitable tenants been found twice now but I am reassured by regular updates after house checks. I have found you professional and thorough in all respects both for the tenants and myself as landlord. Your staff are extremely approachable and reassuring giving sound advice in all respects. I have not hesitated to recommend you to others. I feel completely safe in your hands.

     Elaine - May 2018
  • Landlord Testimonial

    Our home is in good hands

    Stevens Lettings, in particular Emily Joyes, have provided a faultless service for us letting our family home out whilst we moved to Scotland for a year sabbatical. Emily very quickly found us tenants and the whole process from start to finish was extremely smooth. We have received regular contact, have felt very supported, and feel that our home is in good hands. I cannot recommend Stevens Lettings highly enough and would not hesitate to use them again in the future.

    Jamie - March 2018

  • Landlord Testimonial

    Extremely pleased with the service

    Since 2014 I have been gradually moving my rental properties to Stevens Lettings. I am extremely pleased with the service they provide in all areas - finding suitable tenants, doing the administration work and following up on all aspects of the agreements. I cannot recommend them highly enough.

    Janet -August 2018

  • Landlord Testimonial

    Happy and in safe hands

    I let out two properties with Stevens letting agency and find Emily and the team, helpful, friendly and very efficient. They take any stress and worries away from being a landlord and I completely forgot about everything, knowing that the properties and tenants and happy and in safe hands. I would definitely recommend to my family and friends .

    Julia Hayes - October 2017


  • Landlord Testimonial

    Recommend them in a heartbeat!

    Having used Steven's lettings on two of my properties now, I would not look anywhere else. The ease of the service and the friendliness of everyone there makes it so easy as a landlord. I don't ever worry about anything because I know that the team will take care of it. I trust them greatly, which is something that is hugely important when using a lettings agent. If you are looking to rent out your property, I would recommend them in a heartbeat!

    Lewis Hatchett -  July 2017

  • Landlord Testimonial

    Complete peace of mind

    Emily and the team at Stevens have managed properties for us for a number of years. For most of this time, we were living abroad. Their support has always given us complete peace of mind - if there is a minor problem, they will deal with it but if we need to be involved they will come to us with solutions rather than just problems. We know from experience that not all letting agents work like this, and it really does make a difference. They have good connections with a number of reliable companies and we have been very satisfied with their work and the prices we have paid. Emily has always managed to fill our properties surprisingly quickly and often with long-term tenants. The team are all really friendly and pragmatic - they're very easy to work with and are always quick to respond if we need them. We have no plans of moving our business elsewhere, and we would highly recommend them.

    Hilary McNair - March 2018

  • Landlord Testimonial

    Excellent service from day one

    "We signed up with Stevens Lettings in December 2013 and have had excellent service from day one. Emily and her team have matched us up with first class tenants and have ensured that any maintenance issues have been dealt with speedily and effectively. We wouldn't hesitate to recommend Stevens Lettings to any prospective landlord!"

    Kev & Carolyn Wright - December 2017

  • Landlord Testimonial

    Friendly and approachable

    I was recommended Stevens as letting agents. From my initial phone call to the team; I had a fully managed property let within a few weeks. This has taken all of the stress out of managing the property myself. The team are knowledgeable, friendly, approachable and work cohesively with each other, which all in all benefits the customer. Keep up the good work Ladies

    Debbie Page - October 2017

  • Landlord Testimonial

    The money was in the bank almost immediately
    So pleased I found Stevens our local letting agent. Emily and her team worked hard with several viewings, and found us a good tenant able to start within a couple of days of the available date. Accounting to us with the rent was quick and easily understood and the money was in the bank almost immediately. As a retired Chartered Surveyor I have high expectations, which I am pleased to say were fully met.

    All the best, Ian - July 2018
  • Landlord Testimonial

    Helpful, tactful and knowledgeable

    'Stevens Lettings are an excellent company, with first class knowledge of the local rental market, delivering minimal void periods and good tenant finding. They deliver a first class and highly professional service to both landlords and tenants at a highly competitive rate. Emily, Linda and Melissa are helpful, tactful and knowledgeable and a credit to their company.'

    Simon Cressey - March 2018

  • Landlord Testimonial

    Nothing but helpful, efficient and friendly

    As a long term client of Stevens in all aspects of their services, both sales and letting, I have always found their staff to be nothing but helpful, efficient and friendly in my dealing over the years. I would have no problem in recommending Stevens in the knowledge that you would get excellent service for a reasonable fee.

    Rony Brooks - February 2018

  • Landlord Testimonial

    Faultless Service

    I have dealt with Steven's Lettings for several years and I have found them to be professional, friendly and efficient at all times. The service I have received has been faultless and I have already recommended them to friends and family.

    Tom Harman - April 2018

  • Landlord Testimonial

    Outstanding Professional Service

    I have used Stevens Lettings for many years, they have always provided an outstanding professional service and I would not hesitate to recommend them.

    Helen Sheldon - March 2018

  • Landlord Testimonial

    What more can you ask for from an agent

    The team at Stevens have let a cottage for us three times and each time they have found tenants within two weeks by being really proactive. They know the local market really well and can identify the best tenants for the property. They are very organised and so enthusiastic - that we hardly need to do anything ourselves. What more can you ask for from an agent!

    David Firth - September 2017

  • Landlord Testimonial

    Removed all of my concerns

    I have let my property through Stevens Lettings for the past three years and their service has been second to none, efficient, friendly and professional. Having a full management service' has given me peace of mind, taking away the inconvenience of being disturbed with calls about a broken-down boiler during the weekend! The vetting process for tenants is methodical and reassuring, and my property was let within three days of Stevens marketing it. This was my first experience letting a property and I'm pleased to say that Stevens have removed all my concerns about the potential nightmare tenants that I had heard horror stories about! They found the perfect family for my property and I am extremely happy to recommend them.

    Emma - April 2018

  • Landlord Testimonial

    Expertise & advice about legal requirements

    I would like to thank you and your team for the letting service that you have provided for the past 10 years. You have always been efficient, polite and thorough. In particular I have always valued your knowledge, expertise and advice about the legal requirements of letting property. Over the years this has proven to be sound and has given me reassurance when deciding on a new tenant or dealing with problems that may arise with a property. Once again thank you for keeping a watchful eye on my property over the years in a professional and caring manner.

    Vas Siantonas - March  2018

  • Landlord Testimonial

    So impressed with their enthusiasm

    I became a landlord in 2009 buying a property in Portslade. A few years later I bought a second property in Henfield and this is when I started using Stevens Lettings. I was so impressed with their enthusiasm, communication and efficiency. I decided to change the agent I had been using for my first property. I have excellent tenants in both properties thanks to Stevens Lettings; I would highly recommend.

    Melissa Stepney - April 2018

Testimonials from Tenants

  • Tenant Testimonial

    Always on hand to help

    "The whole team at Stevens are simply fantastic and always on hand to help with any questions or issues we have with the property"

    Colin Newton - August 2018

  • Tenant Testimonial

    Very helpful and proffessional
    We recently used Stevens Lettings to help us find a rental property. The Lettings team were very helpful and professional, nothing was too much trouble for them. Thank you Emily and Melissa.

    Nikki & Mark - June 2018
  • Tenant Testimonial

    Professional & Friendly manner

    "This was our first experience of renting a property and Stevens Lettings guided us through the process in a professional and friendly manner. Now five months into our tenancy they have always responded immediately to any issues or concerns and worked hard until they have been resolved. We feel confident that they have the necessary knowledge and experience to manage landlord/tenant relationships in a way that is beneficial to all."

    Gail Woods - October 2017

  • Tenant Testimonial

    Quick to act if any repairs were needed

    We needed to rent for a period of eighteen months and as tenants would have no hesitation in recommending Stevens Lettings. They were efficient, approachable and were quick to act if any repairs were needed at the rental property. We always felt that they kept us informed and all the hard working staff provided great customer service.

    Shelagh & Gary Urwin -December 2017

  • Tenant Testimonial

    Prompt & professionally dealt with

    We have been extremely happy with services provided by Stevens Lettings. We were shown two properties for rent which matched the descriptions given and chose one. Everything to do with setting up the tenancy agreement was prompt and professionally dealt with. Stevens have a good team of maintenance companies. A couple of items that needed attention in the property have been rectified quickly and we were kept informed about appointments. All the members of staff are very friendly and helpful and we would highly recommend the company.

    Barbara Mason - June 2017

  • Tenant Testimonial

    Trusting and friendly approach

    I found Emily & Melissa at Stevens Lettings to be efficient and professional whilst maintaining a great trusting and friendly approach. They're very understanding and helpful on your new journey to finding and filling a property and couldn't do more to help.

    Melissa Gilbert - February 2018

  • Tenant Testimonial

    We were kept informed at each step
    Stevens Lettings are efficient, extremely friendly and helped make our move stress free and simple. From viewing the property, waiting for the Landlord to agree and the Referencing Process. Stevens ensured we were kept informed at each step and what is normally a stressful time when moving was plain sailing. Thank you to the wonderful Lettings team for helping us get our dream rental

     Best Connie and Clinton - June 2018
  • Tenant Testimonial

    Warm and friendly at all times

    "Our experience with Stevens Lettings was first class. Melissa was extremely professional whilst being warm and friendly at all times. She could not have done any more to improve our experience. We felt like she genuinely wanted us to find our perfect home, which we did. I can not recommend Melissa or Stevens Lettings any more. Thank you from Tom and Jade"

    Tom & Jade - September 2017

  • Tenant Testimonial

    Moved  heaven and earth for us

    With the completion of our house sale fast approaching we suddenly found ourselves with very little time to find and secure a suitable rental property. Our initial searching proved fruitless and we soon had to consider if our timescale and requirements were just too difficult to achieve. Our fears were put to rest after we made contact with Stevens Lettings & Management in Henfield. Not only did they have a suitable property but they then moved 'heaven and earth' for us to make it all happen in time. Thank-you to Emily, Melissa and the team for all your help and support we really appreciated it and would highly recommend your company to all.

    Mr & Mrs Collis - March 2018

  • Tenant Testimonial

    Always had time to talk me through every stage
    The experience that I had through out the process of getting the flat was very pleasant, this was because all the young ladies that dealt with me always had time to talk me through every stage and made sure that I under stood every part of the process. Many thanks to you all.

     David - June 2018
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