Title

About Us
  • paragraph

    Whether you are a first time investor or an experienced landlord or even just considering renting your family home, we promise to look after your property as if it was our own.

    Since 1990 our hands on and ''still partner run'' company gives us the head start to pass on our experience, knowledge and great tips to you. It is our very culture to provide you with the very best customer service that our industry offers and we hope that it reassures you that this service has been nationally recognised by the Sunday Times and the Times, year in year out.

    Going that extra mile, that bit extra and always exceeding your expectations remains at the very core of our customer service and with over 30 of our industry's top national awards, you are safe in our hands.

    We will discuss and tailor our service to your requirements, provide you with an up to date rental value and keep you fully up to date with current trends and regulations. We will also provide you in detail the type of tenant or tenants who are registered currently, typically how long they are likely to stay and even the occupation of tenants that have let similar properties to yours, always giving you the assurity and comfort that we are experts in letting your property.

    Our multi linked offices will ensure that you are looked after by 80 professionals that treat every home as if it were their own. Your home will appear on 22 major property portals and 96.8% of our viewings are accompanied by our highly experienced and skilled staff.

    Call us now on 020 8012 2022 for a free valuation and advice.

Contact us

Title

First things first, you and your property
  • paragraph

    Letting your property with Streets Ahead
    image cannot be displayed
    At Streets Ahead, we think one of the most important stages of letting your property is the initial stage. We treat every market appraisal and enquiry very seriously as in our experience every landlord has different circumstances and different reasons for
    wanting to let their property. For instance, typical enquiries can be from a first time landlord, a seasoned landlord with a large portfolio or a landlord that doesn't live in the area. We appreciate all of these require a tailored service and all require up to date rental values, current trends and regulations.
    At this stage, we will be delighted to visit the property and bring with us current evidence of properties recently let that are similar to yours, giving you the comfort that we have properly researched the rental value of your property. We take into consideration many factors when carrying out a market appraisal including transport links, local amenities, condition of the property, furnishing, local trends and whether these are likely to change. We will also advise you in detail of the type of tenant likely to let your property, how long they are likely to stay and even the occupations of tenants that have let similar properties. Once again giving you the comfort that we are experts in letting your type of property.
  • paragraph

    Legislation
    The next stage is advising you of up to date legislation which can be anything from your EPC (energy performance certificate), gas and electric regulations and any furniture, fixtures and fittings that you are considering including. We will help and guide you with any questions you may have with carbon monoxide, smoke detectors, legionella and the fitness of human habitation rules (housing health and safety rating system - HHSRS) under the Housing Act of 2004. We will also help you with your obligations under sections 11-16 of the Landlord and Tenants Act 1985. When you instruct us to advise and help you, Streets Ahead will ensure you are protected at all times. It is worth noting at this point that many landlords ask our advice regarding insurance, liability and your tenants' obligation and whether you require landlords', building and or contents insurance. We are happy to advise and help you regarding any of these.
  • paragraph

    How will your property be marketed?
    At Streets Ahead, we think the formula for a happy and successful tenancy is to find a great tenant in the first place. To find a great tenant, our marketing 24 hours a day reaches a local, nationwide and even international audience and in the last 12 months alone, Streets Ahead has arranged 141 tenancies for international corporate clients. We will market your property on all the major property portals including Rightmove, Zoopla, Primelocation, our own website and 16 further portals, together with our multi-linked office displays. We are confident that this will give you high profile exposure. Although your property will be marketed locally, nationally and internationally, our award winning service has been very much attributed to seeking out and finding the very best tenant suitable for you and your property and very often this tenant is already registered on our extensive tenant database.
  • paragraph

    Viewings
    We will help and advise you with regards to maximising the appeal of your property. Very often, this is decluttering, keeping the property neutral, spacious and airy and even a blank canvass for prospective tenants. At Streets Ahead, we think 'knowledge is power' and therefore whilst conducting a viewing we will supply any prospective tenants with a wealth of local knowledge including access to transport, local shops schools and leisure facilities and also the likely outgoings to include utility bills, council tax and even cable/Sky Digital costs. It goes without saying that without exception all of our viewings are accompanied and we will always let you know when a prospective tenant is viewing and it is our policy at Streets Ahead to give you the feedback the very same day.
  • paragraph

    Offers
    When negotiating an offer with the right tenant, we will strive to get you the best possible rent and, it goes without saying, from the best tenant. However it is our company policy to only recommend the perfect tenant for you and we will not
    compromise on the policy. Our award winning service has been recognised for taking into consideration other factors when recommending a prospective tenant to you. We ask more questions than the average lettings agent and frequently prospective tenants comment that the information we require and questions that we ask are far beyond other agents in our high street. We recommend at this stage that you meet your tenant as nobody knows the property like you and many thousands of landlords have been given peace of mind after actually meeting their tenant face to face.
  • paragraph

    Referencing
    Whilst we appreciate that many things are based on instinct, at Streets Ahead there is absolutely no compromise when coming to references and we leave no stone unturned with our credit checks and our procedures regarding a prospective tenant's history. We know that our reputation is on the line and we know that, broadly speaking, a poor reference procedure will lead to poor tenants. At Streets Ahead our award winning progression and Property Management department manages an annual portfolio of thousands of properties with less than 1% in arrears.
  • paragraph

    Which service suits you?
    Full Management
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property. We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We ensure that your property is properly maintained and cared for by your tenants.
    • We regularly inspect your property throughout the tenancy.
    • We conduct an inspection 3 months after the start of tenancy to review the tenant's initial care of the property. This is followed by 6 monthly inspections which are also in addition to any other visits we feel are necessary based on our recommendations.
    • We handle all utilities that relate to your property, ensuring they are properly
    • monitored and dealt with.
    • We promptly attend to any reported property maintenance issues at your property and give you constant advisement on the reported areas. We also offer to instruct and monitor our own contractors to carry out any necessary works on your behalf.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.
    • We will negotiate and arrange any changes or contract renewals on your behalf at the end of the tenancy.
    • At Streets Ahead we provide all of our landlords and tenants with a continuous 24 hour service to ensure we are always available when you need us.
  • paragraph

    Rent Collection
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.
  • paragraph

    Let Only
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • Your property will be assigned to the Let only Team who will personally ensure that the move in process for your tenants runs smoothly and quickly.
    • The Let only Team are available to help and support you and deal with any enquiries or concerns regarding your property during the tenancy.
    • The Let only Team will be responsible for organising and preparing the necessary administration and legal requirements at the commencement of the letting of the property.
    • The Let only Team will ensure that the tenant's deposit is appropriately collected and transferred into the Tenancy Deposit Scheme on your behalf.
  • paragraph

    The Inventory
    Our inventory clerks are a handpicked team of professionals who are experienced in detail and on the day of occupation will ensure that both tenant and landlord are happy with the itemising of the contents and condition of the property. Our extremely comprehensive and detailed inventories are designed to protect both parties and minimise the risk of any dispute over the deposit at the end of the tenancy.
  • paragraph

    Security Deposits
    The security deposit is taken at the beginning of the tenancy and normally is equal to 4-6 weeks rent. This deposit is held as security ensuring that the property is returned in the same condition to when the tenancy commenced. The Housing Act of 2004 protects all parties and it is now a requirement for a deposit to be held within a government approved scheme.
    Our main scheme is the Tenancy Deposit Scheme, an award winning deposit protection scheme protecting tenancy deposits in England and Wales.
  • paragraph

    Tenants take occupation
    Once your tenants take occupation, this is the start of a new chapter in the life of a tenancy and our award winning property management team will work hard to ensure a stress free tenancy for you. We will regularly visit the property, regularly talk to you and your tenant and keep you abreast of new legislation.
    At Streets Ahead we very much consider this a special ongoing partnership until the end of the tenancy.
Contact us

Title

Tenants Guide
  • paragraph

    Enquiring, viewing and finding a property
    image cannot be displayed
    Our award winning service will help and advise you with regard to finding a property. We fully appreciate at Streets Ahead that many of our tenants are new to the area and in this respect, we are more than happy to supply information enabling you to narrow down your area search. In all the areas that we operate in we have researched transport and leisure facilities, shopping amenities and local schools. We are only too happy to help with your budget and advise you on what the likely monthly outgoings may be. We want you to be happy in your new home and not for it to be a financial struggle and believe that sensible planning is the key to a successful tenancy. At Streets Ahead, we believe in transparency and so from your initial interest in a
    property, we will set out clearly all and any fees that you will have to incur. These will include the reservation deposit which is deducted from the remainder of your move-in monies and your security deposit which is held by the Tenancy Deposit Scheme, a government approved scheme. We appreciate that most people lead busy lives and we are happy to accommodate
    you before or after work, particularly with our late night viewing service and / or assisting you at the weekend, both Saturday and Sunday. We understand at Streets Ahead that choosing your new home is an extremely important decision.
  • paragraph

    Securing your new home
    Once we have helped you find your new home, we will ask you to put down a reservation deposit to state your intention.
    This is a fee of £350 and will be deducted from the remainder of the money you pay on the day you move in to your new home.
  • paragraph

    References
    On behalf of your landlord, we will ask for references for each person that will be on the
    tenancy agreement of your new home. Our typical reference will ask for the following:
    • A full credit check
    • Current landlord reference
    We will take proof of your current landlord's ownership and then ask for a rented reference via email or in writing.
    • Current employment reference
    Our referencing agency will require references from a current employer and may ask for future employment contracts.
    We will also require payslips and bank statements.
    We will also ask you for your last 3 years' address history, your passport, driving license and 3 months' utility bills from your current address.
  • paragraph

    The big day
    Prior to moving in, our Progressing and Property Management team will issue you with a statement which has to be settled prior to you moving in and includes:
    • First month's rent
    • Deposit
    • Administration fee of £180
    Under current regulations, we will supply you with an up to date gas safety certificate. The keys for your new home will be available for collection on your big day and dependent on the level of service that your landlord has opted for, either your landlord or inventory clerk will meet you at the property. We will confirm this in advance.
  • paragraph

    Moving forwards
    The service your landlord has opted for will determine the amount of contact youhave with our Property Management department from then on.
    • if your landlord has opted for a 'let only' service with Streets Ahead then it is yourlandlord who has opted to collect the rent and manage the property from the daythat you move in.
    • if your landlord has opted for a 'rent collection service' then it is Streets Ahead who will be collecting the rent on behalf of your landlord. One of our Property Managers will be in contact to introduce themselves and will be your main point of contact during your tenancy. Any maintenance issues during your tenancy will be down to your landlord to attend to, however please feel free to discuss those with your Property Manager.
    • If your landlord has opted for our 'fully managed' service then Streets Ahead will be your point of contact for all issues, 24 hours a day. A Property Manager will call and introduce themselves and during the term of the tenancy whether it be any maintenance or property issues, we will deal with them on behalf of the landlord.
  • paragraph

    Giving notice to leave
    Streets Ahead asks all tenants to provide 2 months written notice (or by email) in advance should you wish to leave the property. If your landlord manages the property, you are obliged to write to them directly. If Streets Ahead manages the property, you need to write to Streets Ahead and please feel free to talk to your Property Manager regarding any notice questions that you may have. When your tenancy is coming to an end, we would always advise the following:
    • Return your keys on the due date
    • Advise utility companies and council tax that you have moved out
    • Redirect your mail to your new address
    • Remove all your personal belongings, including from the loft and garden shed
    • Clear away any rubbish
    • If Streets Ahead are holding your deposit, we will return your deposit afteragreeing any issues/dilapidation with ourselves or the landlord based on the ingoing inventory and the outgoing check of the condition of the property. Your deposit will be returned by cheque.
    • Clean the property to include carpets, windows inside and out, walls and if necessary, employ the services of professional cleaners.
  • paragraph

    Staying on
    If you are thinking about staying on and extending your tenancy and Streets Ahead manages the property and the landlord has also expressed their intention to extend, we would be happy to assist you by drawing up a new contract.
Contact us

Title

Meet Our Team
  • Introduction

    Streets Ahead Croydon Branch
    image cannot be displayed
    219-221 Lower Addiscombe Road
    Croydon 
    CR0 6RB

    Telephone: 020 8654 1234
    Email: croydon@streetsahead.info
    www.streetsahead.info
  • Team Member

    image cannot be displayed
    Daniel Thornton
    Lettings Manager
    Telephone: 020 8655 4704
    Email: daniel.thornton@streetsahead.info

    Proud dad Daniel's two-year-old daughter's birth was the most memorable moment of his life. A keen online gamer, he celebrates his sixth anniversary with Streets Ahead in April, having worked his way up from a trainee lettings consultant to running the busy lettings department in the Croydon office. Daniel enjoys excellent repeat business and has become somewhat of a lettings expert in Croydon.
  • Team Member

    image cannot be displayed
    Ricardo Grant
    Lettings Consultant
    Telephone: 020 8655 4707
    Email: ricardo.grant@streetsahead.info

    Calisthenics fitness aficionado Ricardo is in his second year for Streets Ahead lettings with previous jobs including a graphic designer. Ricardo relishes the thought of finding the perfect property for his clients. His most memorable moment to date was the day he graduated.
  • Team Member

    image cannot be displayed
    Patrick Jones
    Lettings Consultant
    Telephone: 020 8655 4728
    Email: patrick.jones@streetsahead.info

    Although relatively new to the industry, Patrick has definitely found his vocation and enjoys providing first class customer service both to his landlords and tenants. Nothing is too much trouble for Patrick and this applies to clients and his team. Calisthenics aerobics are his passion and his pride and joy is his first car, a Citroen C2.
  • Team Member

    image cannot be displayed
    Layla Manning
    Lettings Progressor
    Telephone: 020 8683 8109
    Email: layla.manning@streetsahead.info

    Self-confessed shopper and socialiser Layla has been with Streets Ahead since 2014, after working for an independent estate agent in Croydon. Her biggest achievement has been passing her driving test. Layla's aptitude and hard work regularly wins her employee of the month at Streets Ahead.
  • Team Member

    image cannot be displayed
    Zoe Pennington
    Branch Secretary
    Telephone: 020 8655 4819
    Email: zoe.pennington@streetsahead.info

    Family comes first for Zoe who loves nothing more than spending time with her loved ones on holiday. Zoe's favourite holiday destination is Tenerife which she knows and loves well but is looking to broaden her horizons from this year. This is her first estate agents job but in two years in, this keen runner is certainly going far in the industry
Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    221 Lower Addiscombe Road
    Croydon
    CR0 6RB

    Telephone us

    Letting: 020 8012 2022  Local call rate

    Email us

    Contact us

    Title

    Our reviews

    Testimonials from Tenants

    • Tenant Testimonial

             Awesome Experience
      It was a really awesome experience with Billie Blankson and her team in streets ahead. She was highly committed and shown us good houses according to our requirements. 
       
      Krishna Devan -  March 2016
    • Tenant Testimonial

         Helpful and Supportive
      Streets Ahead was very helpful and supportive when looking for a suitable place for myself and partner. Their properties are always clean, modern and stylish. I am very thankful I now have a beautiful place in such a lovely location. I would like to say my big THANK YOU to both Ricardo Grant and Billie Blankson as it would not have been possible without their hard work. Both of them made sure that the viewing times suited my schedules as I work full time. Ricardo stayed behind just to show me and my partner the property which was very much appreciated as this showed that Streets Ahead are willing to take that extra mile for their clients. I most definitely recommend everyone to Streets Ahead.

      Ashleigh Bwalela - January 2016
    • Tenant Testimonial

         Understood the Urgency
      Best ever experience I had to find a property for rent. Ricardo who supported my property search shared many options and shared very useful information about the property upfront. Couple of time adjusted timings/rescheduled on the last minute request without any hesitation and supported to finalize the property. Best part is understand the urgency of the requirement and took very much care to support. Will refer others for property search at Croydon.

      Herald Packianesan - November 2015
    • Tenant Testimonial

                   Well Managed
      I have found Streets ahead (Addiscombe) to efficient, friendly and helpful. Especially Ricardo and Layla. The renting process has been clear and well managed. However the move in clean didn't happen. Where the report said " Needs cleaning" It still did.

      Declan MacArdle - October 2015
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Streets Ahead, Croydon - Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Croydon - Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Croydon - Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

    Continue