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User Guide

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Welcome

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    The independent Clifton-based letting agent who puts you first.


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    Bradley & Co. offers a friendly enthusiastic approach to residential agency.

    As letting agents, we offer an easy switch service, a free rental valuation, and high-quality landlord services for buy-to-let landlords in Bristol. We are also proud of the outstanding customer service we provide to our tenants, including tenants of student lets.

    We operate with a dedicated experienced team from our offices in Clifton, Bristol, and provide you with a tailored service to suit your needs. We bring our passion for the city and extensive experience of its property market to achieve the best price for your property.

    If needed, we can provide help with organising any maintenance in order to present your property for sale or let in the best light, be it painting, plumbing, carpentry or gardening. This is all part of our service.

    In addition to Clifton, we cover the whole of the Bristol, and we have expert knowledge of the areas in and around Henleaze, Redland, Westbury-on-Trym, Long Ashton, Portishead, and the postcodes of BS1, BS6, BS7, BS8, BS9 and BS20, BS41.

    Whether you are a landlord, an investor, or a tenant we can help make your Bristol property plans a reality.

    Client Money Protection

    We are proud members of the Propertymark Client Money Protection (CMP) Scheme. If a Propertymark Protected agent has misappropriated your rent, deposit or other client money you can apply for reimbursement through the CMP scheme.

    As accredited agents, we comply with Propertymark's 'Conduct and Membership Rules'. 

    Awards

    We are very proud to have won the following awards since Bradley & Co started trading in 2015-

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User Guide

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    Our landlord services are based on many years of property management experience in Bristol, and we pride ourselves on our excellent service and rental market knowledge. You can rely on us to help you with any aspect of your rental property: from successful property marketing, to sourcing reliable tenants.

    We offer two levels of landlord service.

    1. Tenant Finding Service

      If you haven't got the time to find new tenants for your property but want to continue to manage the property yourself hand over the letting to a trusted pair of hands that know the area well. To include;

      • Advertising including photos following expert advice preparing your home for the rental market.
      • Marketing on our website and associated property portals.
      • Accompanied viewings at ALL times.
      • Required contract and associated paperwork.
      • Right to Rent verification.
      • Referencing with an independent external agency to include guarantors if required.
      • Notification to utility companies and Council Tax.

      Cost: 60% + VAT of the first month's rent (or minimum charge of £500 + VAT)

      Discounts available for multiple properties (5 or more).

    2. Full Management Service

      Some of our landlords comment that being a landlord is like having a full-time job, particularly if you have demanding tenants.

      What with the amount of time required to communicate with tenants, managing maintenance and repair issues and those urgent emergencies that crop up - wouldn't it be nice to handover that checklist to someone else?

      For those that want to hand over the whole service, then take advantage of our management service. Designed to offer complete peace of mind we take all the hassle away. To include;

      • Advertising including photos following expert advice preparing your home for the rental market.
      • Marketing on our website and associated property portals.
      • Accompanied viewings at ALL times.
      • Required contract and associated paperwork.
      • Right to Rent verification.
      • Referencing with an independent external agency to include guarantors if required.
      • Rent collection and processing to include rental statements and tax statements if required via email.
      • Arranging of check ins and hand over of keys.
      • Notification to utility companies and Council Tax.
      • Deposit collection and registration with the Deposit Protection Service.
      • Property inspections with photos and written report.
      • Management of maintenance issues and repairs
      • 24 hour emergency out of office number.
      • Annual rent increases according to the contract.
      • Comprehensive management of end of tenancy.

      What's more our qualified team will help you keep up to date with the latest legislation and if you need any help or advice we can call on our network of experts to assist you.

      Cost: 11.5% + VAT of the rent received (or minimum charge of £100 + VAT per month).
      Letting fee is 35% + VAT of first months rent (Minimum charge £500 + VAT.)

    To view a breakdown of our landlord fees, please click here.

    Letting property in Bristol with confidence

    Bradley & Co understand that it is essential to have a good working relationship with you. As an independent Clifton estate agent we aim to build a close relationship with you, based on mutual trust. We will promise to be clear in our communication, professional at all times and show strong attention to detail. We are confident that our personalised service will help you find and keep the right tenant for your property.

    Switching agents is really easy with Bradley and Co

    Bradley & Co excel at getting the highest possible value from your rental property investment. If at present you are hiring a different letting agency to manage your rental property in Bristol, we make switching easy. All you need do is serve notice with your current agent and then pass it over to us. We will do the rest and there's no charge to you for any of the switching over.

    We are actively seeking new instructions. To find out more about how we can help you, please give us a call on 0117 329 1400, or email us at info@bradleyandco.agency. Or simply fill in our online form to request a free lettings valuation.

    Benefits of the Bradley & Co landlord and rental services:

    • A tailored service that helps you achieve the best price for your property
    • Professionalism, reliability and a personalised service
    • Excellent knowledge of Clifton, Redland, Harbourside and other key areas of Bristol...
    • A qualified, experienced rental and property team based at a Clifton estate agents
    • Three levels of landlord services
    • Advice for overseas landlords
    • Specialist advice for elderly home owners or relatives looking to let a property to cover care costs
    • Quality, thoroughly vetted, professional tenants
    • Itemised monthly billing
    • Competitive landlord fees
    Client Money Protection

    We are proud members of the Propertymark Client Money Protection Scheme. If a Propertymark Protected agent has misappropriated your rent, deposit or other client money you can apply for reimbursement through the CMP scheme.


    Property Ombudsman

    We are a member of the Property Ombudsman readdress scheme.

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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    Tenants - The Renting Process

    Every prospective tenant has individual wants and needs and we appreciate the difficulties of searching for that special place to live. Bradley & Co has properties ranging from studio flats to detached houses, so we're confident we'll have something to suit you. Please call or email us to register your requirements and we'll add you to our database to make sure you don't miss out on new instructions.

    Viewings

    Viewings will be arranged at times to suit you and our clients.

    References

    We use the services of an independent referencing company to obtain and evaluate references.

    Holding Deposit

    Following a viewing with Bradley & Co, should the applicant decide to apply for the rental of the applicant is required to pay a holding fee of no more than ONE WEEKS rent in order to secure the property and take it off the market whilst references and right to rent checks are being carried out.

    The holding deposit will hold the property for a maximum period of 15 days (unless agreed in writing by both the landlord and the tenant for an extension). A tenancy must be entered into within the agreed time frame otherwise the holding fee will need to be refunded to the tenant and the property placed back on the market.

    Under our contracts, the tenant agrees to provide honest representations as to income, tenancy history and references and to enter into a tenancy under the terms agreed with the landlord.

    If we intend to retain the holding deposit we will advise you in writing the reason for this (email accepted) within 7 days of deciding not to enter into an agreement.

    The holding fee will be refunded against the rent if the application is successful. The holding deposit is non-refundable in the following circumstances;

    1. The tenant withdraws from the let
    2. If the tenant fails the Right to Rent check
    3. If the tenant provides us with false information with regards to references
    4. If the tenant does not enter into a tenancy within the agreed time frame because they have not made reasonable steps to do so.
    Deposit

    A security deposit of 5 weeks' rent must be paid and will be held by a government approved scheme. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

    Other fees that could apply during your tenancyEarly Termination FeesCharged at the landlord's re letting costs PLUS the tenant will be responsible for the rent and bills up to and including the day before the new tenant moves in (subject to references and a signed contract).Tenant Swap fee(at landlord's discretion and prior agreement) £50.00Key cutting & Fob replacementKey dependentLocksmithsCharged at full cost and labour for call outClient Money Protection

    We are proud members of the Propertymark Client Money Protection Scheme. If a Propertymark Protected agent has misappropriated your rent, deposit or other client money you can apply for reimbursement through the CMP scheme.

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Meet the team

  • Team Member

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    Suzy Bradley
    Suzy Bradley first came to Bristol at the age of 18 as a student. She studied Geography followed by a post-graduate diploma in European business. Suzy then moved to London working in the city for UBS & Merrill Lynch.Having loved her time at Bristol, Suzy returned to the city in 2002 where she worked for a local stockbroking firm. Her passion and interest in property saw Suzy set up Bradley Residential in 2004 steadily building the management portfolio over the last 16 years.Suzy now lives in Ibiza where she works remotely for the business. Something she couldn't do without her amazing team in Bristol! Suzy comes back to Bristol every 6 weeks or so to catch up with the team and her landlords.

  • Team Member

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    Tonya Paul
    Tonya Paul moved to Bristol in 2000 from London where she studied Fashion Design and Marketing at the University of East London. Having graduated she went on to having a buying career for major department stores and The National Trust before moving into promotional buying.After starting a family in Bristol she then ran her own small business in Clifton. It was here that she met Suzy and shortly after joined the Bradley & Co team. MARLA qualified ,Tonya is passionate about property and this spills into her work. Outside of work her love lies with sport (if not her own she is found on the side lines watching her sons play rugby), socializing and spending time with her husband, two sons and her beloved dog.

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    Anna Cockram
    Anna Cockram has 17 years' experience of the Bristol rental market. Anna prides herself in having an enthusiastic, personal and professional approach and will strive hard to get you the best price for your rental property, while maintaining a high quality service for our landlords.Anna enjoys socialising, travelling and spending time with her partner and young family. That's when she's not working hard for us!

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    Caroline Hannawin
    Caroline Hannawin moved to Bristol in 1997 to attend university studying languages, fell in love with the city (and her husband) and has lived here ever since. She has worked previously for a major Bristol Estate Agent before moving to Medics on the Move and now has over 15 years of experience managing property portfolios on behalf of landlords. She has acquired a comprehensive understanding of the local lettings market in Bristol and always strive to exceed expectations.Caroline loves meeting new people and has a large network of contacts and friends. This means that this job is well suited to her talents and skills. When at home in the Chew Valley, Caroline enjoys spending time with her husband and daughter Olivia. She leads an active social life and has recently returned to playing the clarinet (after 20 years!!)She has a breezy disposition and always makes people smile.
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    User Guide

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    • Introduction

      We've had the pleasure of helping lots of people find their perfect property. Here's what some of our previous clients have to say about working with us:

    Testimonials from Landlords

    • Landlord Testimonial

      very professional and reassuring service
      "Caroline has been finding tenants for our flat since we bought it 10 years ago. The process has been very quick and stress-free. Careful vetting has resulted in all the tenants being entirely satisfactory. We wouldn't know where else to go for such a very professional and reassuring service."JC - Clifton

    • Landlord Testimonial

      k ept us well informed
      "We have been impressed with the level of service that Bradley & Co provides as they seem to appreciate a level of attachment that many landlords still feel for their properties. They have kept us well informed of any developments, efficiently dealt with issues and emergencies, response to things quickly and are very friendly."Nantida Wisawayodhin, Landlord, Elton Road, Redland

    • Landlord Testimonial

      straightforward and stress-free
      "Thanks, Caroline. I don't think we've ever had a more straightforward and stress-free start to a tenancy. We really appreciate your hard work."Sarah, Clifton

    • Landlord Testimonial

      service provided exceeds other agents.
      "We have been using Bradley & Co. for 5 years and have always found them to be extremely professional and reliable. We have always had great tenants and the property has not been without tenants since the team took it on. They offer very competitive fees and the service provided for this exceeds other agents. The tenants enquiries are responded to promptly and we as landlords are always kept informed but without any need to get involved. This works especially well when the property is managed remotely. I would not hesitate to recommend the team if you require an efficient, friendly and reliable agent to look after your property."Nicola Gorfin, Landlord,St Georges Road, Harbourside.

    • Landlord Testimonial

      m anaged prop. of mine for nearly 10 years
      "Bradley & Co. has managed a property of mine for nearly 10 years. I have always found them very professional, diligent and communicative. They have always found me very good tenants whom I have never had any trouble with and any issues or problems that have occurred at the property have always been managed promptly and effectively. The service I have received from Bradley & Co. over the past 10 years has been very consistent and I couldn't ask for anything more from a management company."Melissa Burgers, Landlord, Bromley Road, Redland

    Testimonials from Tenants

    • Tenant Testimonial

      by far the nicest..f ast response
      "Suzy and the team have gone above and beyond to make our rented property the perfect family home for us. Bradley & Co give so much support and a real sense of a 'personal touch'. They are by far the nicest, most friendly estate agents I have known. They work with you to make your rented property a home. Good communications, fast response and a great 'can do' attitude!"Lucy Holland & Olie Kay, Tenants at 21 Apsley Road

    • Tenant Testimonial

      sets you apart from the rest
      "I wanted to say a big thank you for helping me to find a lovely place to live in Bristol. You understood my requirements perfectly and found me an apartment in the right location, with great facilities. Because I had previously been living abroad, the administration was more complicated than normal but we still managed to finalise the move within my rather hopeful timeframe of 2 weeks. Your service didn't end there - your great network of contacts and also your help with the moving-in process in the first week when I started my new job, provided the added value that sets you apart from the rest."Paul, Bristol

    • Tenant Testimonial

      kept up to date throughout
      "I can highly recommend Bradley & Co. They provide a professional and efficient service, perfectly suiting my needs, and with the personal touches often lacking on other agencies. I found the team to be extremely helpful and the whole process of finding a property and getting moved in was hassle-free and I was kept up to date throughout. A refreshing change and a pleasure from start to finish."Kevin, Harbourside, Bristol

    • Tenant Testimonial

      no hesitation in recommending you 
      "We have recently found a fantastic property to rent with the help of with the help of Bradley & Co. They were friendly and quick to respond throughout, which really helped the process of moving to Bristol run smoothly. They went beyond the call of duty to gather information on the phone & internet connections in the property, which again allowed us to get ahead of the game. Thanks for all your help Bradley & Co and we would have no hesitation in recommending you to others."Martin & Fiona, Clifton

    • Tenant Testimonial

      definitely recommend
      "We are delighted with the quality of service we've had from Bradley & Co. They have been professional, friendly and helpful through every step of the rental process and we love our new home. We'd definitely recommend renting your property through this company."Tracy

    • Tenant Testimonial

      we can trust them
      "We've been renting for the past 5 years and we can honestly say that we've had the best moving experience with Bradley & Co. They are knowledgeable about their properties and have dealt with any issues quickly - keeping us in the loop. I would recommend their service to anyone - we feel we can trust them and they look out for our interests, unlike some of the larger letting agents we've used in the past. We're unlikely to move soon but if we did we would most certainly want to use Bradley & Co again."Carly Sullivan & Adam Johnson, Tenants at Caledonia Place
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    Disclaimer

    The content on this Microsite has been uploaded by Bradley & Co, Clifton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Bradley & Co, Clifton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Bradley & Co, Clifton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.