Suffolk Property is an independent residential property lettings and management company. As we deal solely with residential lettings we believe this brings specialism and focus, which will benefit our clients in terms of professional expertise and customer service.
We provide a full suite of property management services to investors, landlords and tenants. This ranges from investor buying services (auctions to property funds), letting only services, rental collections to full residential property management and associated services.
The area we serve expands from Woodbridge to all the surrounding towns, villages and rural areas between the coast and the country of Suffolk.
In addition to a wealth of practical property experience the Suffolk Property team all hold industry recognised residential property qualifications. The directors and staff are committed to continuing professional development and training to ensure they are up to date on complex legislation and best practice in residential property.
The Suffolk Property team is based near Woodbridge, Suffolk and has lived in the area for many years. This enables them to provide clients with the benefit of an extensive local knowledge and an established network of contacts from local tradesman to professional advisers.
Exceptional Customer Service:
Market research and analysis of the Suffolk residential lettings market has highlighted a strong demand for customer service where clients are responded to in a timely manner and with a proactive service. Suffolk Property is committed to providing exceptional customer service to landlords, tenants and all other clients.
Peace of Mind for our clients:
We are committed to maintaining the highest standards in residential property. We are members of the Association of Residential Letting Agents (ARLA). This is the UKís foremost professional body for letting agents. ARLA members are experienced, qualified and trained professionals who understand and comply with complex legislative changes and best practice.
We hold clients money in a designated client account and accounts are independently inspected annually. We are part of a Client Money Protection Scheme and hold Professional Indemnity Insurance
All ARLA members agree to comply with the professional standards outlined within the Conduct and Membership Rules, demonstrating their dedication and commitment to higher standards within residential lettings. If you have a complaint against an ARLA member they will investigate the matter for you. They have the power to take action against any member they feel have breached their rules.
We are members of SAFE Agent:
This is a mark that identifies us as a Safe Agent Fully Endorsed (SAFE). This mark denotes that we protect landlords and tenants money through a client money protection scheme.
We are members of The Property Ombudsman
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990. TPO is a government approved scheme to provide independent redress in relation to disputes between consumers and property agents. TPO is a full member of the Ombudsman Association and adheres to the organisationís principles of good governance for ombudsman schemes.
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