Making your next move?
Renting a property can be a daunting prospect. Whether it's your first time or you've been through the process before, every agent's process will differ. At Sure Lettings we aim to make your next move as simple and hassle free as possible.
Why let with us?
In the know
Every tenancy is unique. What one person is looking for can be far apart from the next tenant who walks through our doors. So, we like to think we know our stuff. Whether you are a student or a professional new to the area or a family needing to know about the best schools, our staff are trained to know Gloucester and the surrounding areas like the back of their hands, so they can assist in finding the right property for you.
Time is of the essence
Renting property is a far speedier process than buying property; something we are well aware of at Sure Lettings Gloucester. If you are registered with us, you can expect an email or phone call from us within hours of us being instructed by a Landlord in order that you have the opportunity to stay one step ahead of the game and get that first viewing before anyone else.
Professional and accountable
We don't just have 'sure' in our business title for no reason; we want you to be sure that you are renting from someone reputable. Here at Sure Lettings we are members of The Property Ombudsman, making us accountable and you assured that you are renting through an honest organisation.
If that's not enough to convince you, take a look at our testimonial page to see what our current tenants think about us. And as we've already said; we think we know our stuff. So here's a list of frequently asked questions we've come up with to help your next move go smoothly:
Will the property accept pets?
The top question asked by tenants these days. It comes down to each individual Landlord as to whether s/he will allow pets at their rental property. However, there are some things tenants can do to assist in persuading a reluctant Landlord. We recommend you write a pet CV including all the details about your pet (breed, age, how long you have had your pet) and include things like whether you work from home. This is especially important if you have a dog as a Landlord can build up a picture of how long your pet will be left on their own in the property. If you've rented before, ask your old Landlord for a reference for your pet; a way of proving what a responsible pet owner you are.
How do I know if I can afford the property I'm looking at?
Most referencing agencies use an income-to-rent ratio to calculate if you can afford the monthly rent. This ratio is usually 2.5 so, for example, if the rent per month is £700 the household income would need to be in excess of £21,000 (£700 x 12 months x 2.5) in order for the tenant(s) to successfully pass referencing.
How much will it cost to secure a property I'm interested in?
There is an application fee of £105 per property and a referencing fee of £105.00 per tenant and guarantor. So if it's just one person applying to rent the property it would be a total of £210.00, provided a guarantor wasn't required.
What does referencing involve?
It's best and normal practice for any letting agent to carry out checks on prospective tenants. At Sure Lettings we will request photo ID from your and evidence of your current address but we also use a company called Let Live to carry out referencing on our behalf. You will need to provide details of your employer to confirm salary details and current Landlord (if applicable). Let Live will also credit check you, check that you have the right to live and work in the UK, seek proof of your identity and anyone who is going to live with you.
What is a guarantor?
If your earnings are not quite enough to cover the rent but the Landlord is still willing to consider the let going ahead, a guarantor may be requested. This is not uncommon, however, the guarantor nominated must live in England or Wales and be willing to cover the rental commitment in the event you default on the rental payments. Your guarantor will be expected to under-go the same referencing procedure as above.
What is the tenancy deposit and where will it be held?
A tenancy deposit is a sum of money paid at the commencement of your tenancy to protect the property against damage you might cause during the tenancy. Claims against the deposit can only be made for cleaning, damage or other matters considered to be above the level of normal 'wear and tear'; a matter assessed at the end of your tenancy. The deposit can also be held against non-payment of rent. At Sure Lettings Gloucester we use [INSERT DEPOSIT SCHEME] and you will receive electronic correspondence, once we have lodged your deposit to confirm this.
What is a tenancy agreement?
A tenancy agreement is a legal document stating the precise terms and conditions of the tenancy agreement between you and your Landlord. At Sure Lettings we ensure that our tenancy agreements are updated regularly to reflect any changes in legislation to protect both you and your Landlord.
What are my responsibilities as a tenant?
By signing the tenancy agreement, you agree to abide by its terms and conditions. Most importantly you are agreeing to pay your rent on time, settle household bills promptly, report any maintenance issues or damages you cause and maintain the cleanliness of the property.
What happens if there is a maintenance issue?
Properties are like cars; they regularly require upkeep. Depending on whether your Landlord is managing your let or whether we are your first point of contact, you should always report a problem that you feel needs fixing, however small it is.
Once I've rented the property, can my Landlord access the property?
Yes, but only with sufficient notice which, in most circumstances, is 24 hours with the exception of an emergency situation such as a burst water pipe.
Do I need insurance?
You will need tenants' contents insurance to cover the value of your possessions you keep at the property from the day the tenancy commences.
What happens if I want to leave?
A period of notice will be set out in your tenancy agreement. When the time comes and you want to move on, you will need to give notice in line with the period set out in your tenancy agreement and rent due date. But don't worry; we'll be on hand to help you.