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    Taylors Lettings is an independently owned and family run agency dealing exclusively in the letting and management of property in and around Ashford. Established over 20 years we offer a conscientious and flexible approach to meeting landlords' needs. 

    From Letting Only through to Full Management w e offer a range of services to suit any landlord's requirements - our friendly staff will guide you through every detail of successfully letting your property. 

    As members of the UK Association of Letting Agents (UKALA) and the National Approved Letting Scheme (NALS) and The Property Ombudsman,(TPO) Taylors Lettings follow a recognised code of practice, offering client money protection and complete accountability.
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Landlord Services
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    Regardless of your situation, if you have a property to let, you need a letting agent who knows their market, can invest time and energy getting to know both you and your property and understands the importance of finding reliable tenants who will respect your property as if it were their own. Taylors Lettings can provide this vital support. We are proud of our high percentage of repeat business and that the majority of our landlords come to us through personal recommendation.

    At Taylors Lettings landlords can expect to receive sound professional advice and the reassurance of knowing a dedicated team is looking after their best interests. As independent letting agents, Taylors Lettings offer a comprehensive range of services aimed at quickly securing quality tenants for your property: For all service levels we:

    • Ensure all certification relevant to the property is current and up to date
    • Produce marketing details including room dimensions plus both interior & exterior pictures
    • Quickly list your property on top-ranked internet property portals plus our own website
    • Where appropriate erect one of our eye-catching 'To Let' boards
    • Cross-reference your property with our list of registered applicants
    • Vet applicants' suitability before they view the property
    • Accompany all viewings
    • Thoroughly reference all tenants via an independent referencing agency
    • Offer Rent & Legal Guarantee
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    Our Letting Only Service is ideal for the more experienced landlord wishing to manage his or her own property and be responsible for all day-to-day matters such as collecting rent, taking care of maintenance issues and arranging periodic safety checks.We will use our expertise to quickly find & reference a suitable tenant. Once the tenancy is underway, the ongoing management of the property will then be your responsibility as landlord.

    We will:
    • Prepare the tenancy agreement and all legal notices
    • Arrange for the tenant to sign the tenancy agreement & collect the first month's rent & the deposit
    • Commission an inventory and schedule of condition of the property using an independent & impartial inventory clerk
    • Check the tenant into the property
    • Inform local authorities and utility companies of the new tenant's details
    • Forward the first rent to you with our statement of account & the tenancy paperwork
    • Prepare a new tenancy agreement for further fixed terms as instructed.
    • At the end of the tenancy check the tenant out of the property
    • Distribute the deposit according to the mutual agreement of landlord & tenant
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    Choosing Rent Collection gives landlords the reassurance of knowing that the financial aspects of the tenancy are being carefully monitored. In addition to the services provided in the Letting Only Service we will:

    • Collect the rent due each month, ideally via standing order set up at the beginning of the tenancy & promptly forward rents received (less our fees) together with a monthly statement of account
    • In the event rent is overdue, we will contact your tenant via telephone & letter to secure early payment of the rent due
    • Should the tenant fall into more serious arrears we will serve the appropriate notices as required
    • Review the rental value of your property annually
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    Our Full Management Service provides a comprehensive service taking care of all aspects of your property's management and maintenance. In addition to providing all the features of both our Letting Only & Rent Collection Services we will:

    • Inspect the property at regular intervals, reporting on the condition to the landlord
    • Promptly attend to repair and maintenance issues using our team of approved contractors or those nominated by the landlord
    • At the end of the tenancy check the tenant out of the property and assess any dilapidations
    • Liaise between landlord and tenant to negotiate any deposit deductions
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    Whilst it is rare for well-referenced tenants to default on their rent, occasionally unforeseen circumstances can result in rent arrears.

    In the event a tenant is unable to meet their obligations, our Rent & Legal Guarantee covers the costs of securing vacant possession of the property and also reimburse the landlord for any unpaid rent whilst the tenant is in occupation.
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Tenants Information
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    Finding the Right Property
    Taylors Lettings can help you find your new home - we strongly believe that only by taking the time to match your needs to the right property can we secure successful tenancies for our landlords.

    Register with us, making sure that you identify your property requirements, and we will do the searching for you.

    We will keep you updated with any suitable properties as soon as they become available. Alternatively you are always welcome to call in to our Ashford offices for an initial chat so that we can get an idea of the type of property that you wish to rent.
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    The Letting Process
    So... one or two of our properties have caught your eye: However viewing of all properties is by appointment only. 

    We will arrange a time for you to view, accompanied by a member of our friendly and experienced lettings team giving you the opportunity to ask any questions you may have either about the property or the renting process in general.
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    Applying to Rent a Property
    Not as daunting as it sounds, but we will need some important information from you:

    • Once you've found the right property an application form must be completed and submitted along with suitable ID, and both the Application and Holding Fees.
    • ID required for each applicant: A recent utility bill or bank statement and at least one form of photographic ID - Passport or Photo Drivers Licence etc.
    • Application Fees: 1st applicant £225.00, additional applicants £150.00 each.
    • Holding Fee: one month's rent.

    Should you later withdraw your application then regrettably the Application Fees are non-refundable. Sums may also be deductible from the Holding Fee including for any period the property has been withdrawn from the market and any readvertising costs or other lost expenditure incurred by the Landlord as a result of the application being withdrawn.
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    A referencing agency will check your financial history and obtain references from both your current landlord and your employer. If your references are satisfactory, you will then be invited to make arrangements to sign the Tenancy Agreement at our offices.

    In some cases a Guarantor may also be required to support an application to rent by agreeing to meet the full obligations due under the terms of the tenancy agreement in the event the tenants fail to meet their obligations. Guarantors will also need to provide 2 forms of ID as above. A non-refundable Application Fee of £150.00 will also be payable.
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    A deposit typically equal to six weeks' rent is payable at the start of the tenancy.

    The deposit is held without interest by Taylors Lettings as stakeholder and protected in accordance with the Housing Act 2004, the funds being safeguarded for the duration of the tenancy. The deposit is refundable at the end of the tenancy provided there are no rent arrears or excessive dilapidations.

    In addition to your first month's rent (your holding fee), the deposit is required in cleared funds before the start of the tenancy.

    Future rents will be collected via a Standing Order set up at the start of the tenancy.
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    Moving In
    At the start of the tenancy you will meet an independent and impartial inventory clerk to agree the contents of the Inventory & Schedule of Condition & to be checked into the property.

    During your check-in the inventory clerk will demonstrate the operation & use of any appliances, other amenities such as central heating and hot water systems and agree the meter readings with you. Any comments that you may have in relation to the contents and condition of the property will also be noted and included in the Check-In Report.
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    During the Tenancy
    If you're renting a property that is fully managed by us at Taylors Lettings then an initial inspection will take place after one month. This provides you with an opportunity to raise any teething problems within the property; ask any other questions you may have; or to relay any information back to the landlord. 

    Further periodic inspections will then take place by prior arrangement. Of course, any problems occurring between periodic inspections can always be reported to our offices for prompt attention by our approved contractors.

    For properties not fully managed by Taylors Lettings, any maintenance issues etc should be reported directly to your landlord.
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    Moving Out
    At the end of your tenancy the inventory clerk will again meet you at the vacated property to receive from you all keys to the property and agree the closing meter readings. The condition and the contents of the property will then be referenced against the original agreed Inventory and Check-In Report and a Check-Out Report prepared. A standard check-out fee of £90.00 is also payable.

    Within the Check-Out Report the inventory clerk will detail any items that fall short of the original condition on the inventory and schedule of condition. Where dilapidations are in excess of fair wear and tear any proposed deposit deductions will then be notified to you, usually within 10 working days of the end of tenancy.
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    Testimonials from Landlords

    • Landlord Testimonial

      service and communication has been excellent
      'My wife and I would like to thank you for acting as our agent over the last 6 years. Your level of service and communication has been excellent thus ensuring maximum support to both landlord and tenant.' Mr PT, Nottingham
    • Landlord Testimonial

      very pleased with the quality of service
      'Having rented properties in the SE for over 15 years now, we are very pleased with the quality of service we receive from Taylors Lettings.' Mr DH, France
    • Landlord Testimonial

      a good efficient service
      'Thanks for your time in letting the property, a good efficient service.' Mr WL, Wye
    • Landlord Testimonial

      care and efficiency
      'Taylors Lettings have managed my Ashford properties for 13 years with care and efficiency. I and my tenants have found them fair and easy to deal with. I have over the years, and still continue, to recommend Taylors Lettings as an excellent agency.' Mr JW, Smarden
    • Landlord Testimonial

      'I would like to thank you & your staff for your help in letting my property over the last 3 years.' Mr PS, Ashford
    • Landlord Testimonial

      We really are very appreciative of all your help
      'We really are very appreciative of all your help and certainly wouldn't still have the property without it!' Mrs JA, Whitley Bay
    • Landlord Testimonial

      Thank goodness I found Taylors Lettings
      'As the owner of a block of flats I had tried several agents. Thank goodness I found Taylor's Lettings. They are efficient; paperwork is always accurate; banking is prompt; the inspection service is proactive and thorough. And they always find tenants so the flats aren't empty. I have no hesitation in recommending this firm to any landlord in the Ashford/Folkestone and surrounding area.'  Mr PK, Alton
    • Landlord Testimonial

      'We would like to take this opportunity to thank yourselves for your excellent care over the last three years.' Miss LP, Ashford

    Testimonials from Tenants

    • Tenant Testimonial

      an excellent letting agent
      'I would like to take this opportunity to thank Taylors Lettings for being an excellent letting agent during the ten years that I have been with the agency.' Mr WL, Ashford
    • Tenant Testimonial

      we will certainly recommend your services
      We would like to thank you for the services you have provided us with - they have been great and we will certainly recommend your services to others.' Miss EH, Ashford
    • Tenant Testimonial

      efficient, reliable... polite and courteous
      'I have always found the staff at Taylors Lettings to be nothing but efficient, reliable, very approachable, polite and courteous. I do not hesitate in recommending 'Taylors' to friends, family and business associates.' Ms VF, Kennington
    • Tenant Testimonial

      excellent service... professional and efficient
      I would like to thank you and your staff for the excellent service you have provided which was always very professional and efficient. I will certainly recommend your services.' Ms SG, Sandgate
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