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Welcome to the Waterfords Way...
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    Ensuring a stress free move for you
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    Named 'Medium Estate Agent of the Year' at the Negotiator Awards 2016-2017, our staff are committed to delivering the very best personal and professional approach to estate agency, ensuring a stress free move for you. Our dedicated Customer Contact Centre means you can get in touch to talk about your property sale with an experienced property professional much more easily
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    Over 22 years of award winning service
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    Formed in 1995 by Brendan Cox and Gary Brook, Waterfords is an independent, award winning, premium local agent, trusted for our reliability and recognised for providing outstanding customer service.

    Our network of offices includes six Sales and Lettings branches, plus a dedicated Land & New Homes division covering the Surrey, Hampshire and Berkshire borders, the M3 and M25 corridor and eastward towards London. These branches work closely with The Mayfair Office and network of affiliated brands throughout the UK.

    Praised by industry experts for being "unafraid to innovate", we embrace changes in both technology and the market place, and adapt our service accordingly to ensure we deliver the most relevant and appealing information to our buyers, tenants, landlords and vendors.

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    Outstanding customer service
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    As well as our longevity, our involvement with the community through regular staff volunteering and fundraising for organisations such as; Phyllis Tuckwell Hospice, Make-a-Wish Foundation, Christopher's Smile, to name just a few, has earned us a well-respected position locally. Over 74% of the business we procure on sales and lettings comes from customer recommendation or former clients of Waterfords.

    We continually aim to innovate, inspire and re-build a positive attitude towards estate agency and this has been recognised by our 5 star Trustpilot rating that all Waterfords customers are invited to contribute to.

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Selling your home with Waterfords
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    Award winning property marketing
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    Ensure your property reaches its full potential with Waterfords award winning service and property marketing.

    Winning 'Medium Estate Agent of the Year' and 'Best Marketing' at the critically acclaimed Negotiator Awards 2016-2017 is testament to the attention to detail and care Waterfords give to marketing your most important asset.

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    The importance of the right price
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    Coming up with the right price when selling your home is a balancing act...

    Many estate agents will tell you what you want to hear when it comes to price, just to get you to sign on the dotted line... This is why it's important to get a selection of local agents to value your home.

    Waterfords has access to the very latest property market statistics ensuring you get the price right the first time around. They use a range of sources including their own sales database going back 25 years, alongside Rightmove, Zoopla, Land Registry and the Office of National Statistics. We then take all of this information and create simple, digestible property market reports.

    When you offer your home at its true market value, you're giving yourself the best possible chance to get a good offer in a reasonable amount of time.

    Testament to this, Rightmove reports that Waterfords sell property 20% faster on average than well-known online only estate agents.

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    Dedicated Customer Contact Centre
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    Waterfords' customers benefit from:

    • A team of people (not answering machines) ready to help
    • Calls answered first time, every time
    • Extended hours
    • Queries directed accurately
    • One number providing an important link to all Waterfords' services

    We know how frustrating it can be when you have a simple question, which requires a simple answer, and yet the route to that can seem a maze. Any query, no matter how big or small, will be given great priority and importance by our experienced staff ensuring your property transaction runs smoothly.

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    Is your property backed by portal power?
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    We live in a digital age where we can search for pretty much anything we want online. So, it's no surprise that more house-hunters than ever start their search on one of the major property portals.

    Waterfords properties feature on the two largest property portals, Rightmove and Zoopla, as well as Prime Location and our London representation, the Mayfair Office.

    Some 2.6m people browse the likes of Zoopla or Rightmove at least once a day. Rightmove receives more than 120m visits each month. However, Zoopla also attracts an impressive 50m average monthly visits. 

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    Professional Photography 
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    Waterfords are delighted to say that all of our negotiators are regularly trained by a professional photographer, in order to capture your home perfectly.  We are lucky enough to have a professional photographer and designer working in house to ensure your home is marketed to the best possible standard.

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Buying a home with Waterfords
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    1. Register with Waterfords today
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    Make sure you register your property requirements with Waterfords so we can keep you up to date with the very latest properties for sale and give you regular updates on national and local property market conditions.
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    2. Find out about the best mortgage deals
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    The Waterfords team can arrange a free no-obligation financial advice appointment to see if you could take advantage of a new mortgage deal. You could save yourself a fortune on your existing mortgage or ensure you are getting the best possible deal for your new home.

    An agreement in principle on a mortgage will ensure you the best chance of having an offer accepted when you find your dream home.

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    3. Become a confident, knowledgeable buyer
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    Waterfords believe it is important that you understand property market conditions in order to have as stress free move as possible. 

    Knowledge is power...  Your local property market expert at Waterfords has access to the very latest property market statistics. 

    Waterfords use a range of sources including their own sales database going back 25 years, alongside Rightmove, Zoopla, Land Registry and the Office of National Statistics. We then take all of this information and create simple, digestible property market reports available to all registered applicants.

    Get in touch today to receive your Property Market Report.
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Other Services
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    Land and New Homes
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    Waterfords specialist services include the sales of new homes from large established developers to respected quality individual builders.

    Our team work closely together, from the selling of the New Homes, right the way through to completion of finished units. The department has rapidly become market leaders in the sale of New Homes in Surrey, Berkshire and Hampshire areas. The New Homes department it is one of the most successful departments within the Waterford's Group.



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    Dedicated Customer Contact Centre
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    The service we provide to our customers is what Waterfords has built its reputation on and what makes us an award winning agency - our customer reviews are testament to this.

    We want to ensure we keep offering you more than other local agents and so in our endeavor to support our customers as quickly and efficiently as possible, we have launched our own Contact Centre.

    Located within our Fleet Head Office, Waterfords' customers can now benefit from:

    • A team of people (not answering machines) ready to help you
    • Calls answered first time, every time
    • Extended hours
    • Queries directed accurately
    • One number providing an important link to all Waterfords' services

    We know how frustrating it can be when you have a simple question, which requires a simple answer, and yet the route to that can seem a maze. Any query, no matter how big or small, will be given great priority and importance by our experienced staff ensuring your property transaction runs smoothly.



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    Free, no-obligation mortgage advice
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    The Waterfords team can arrange a free no-obligation financial advice appointment to see if you could take advantage of a new mortgage deal, maximising your investment.

    With buyer and tenant demand up and a continued shortage of housing in both the lettings and residential sales sector, now is an opportune time to sell or let your home with your multi-award-winning local estate agent for a desirable asking price.

    If you are not thinking of selling or letting, we are still happy to offer a no obligation market appraisal or simply provide advice on local property market conditions and mortgage options.



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Waterfords Fleet
  • Team Member

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    Charity Holden - Branch Manager
    Charity has more than 15 years' experience in the property market, with roles including Associate Director at Savills in Guildford and General Sales Manager for a leading London agent. Having lived in the Fleet area with her family for over 7 years, her combined local and London knowledge will ensure your property is showcased to a bigger buying audience. 

    Charity was shortlisted among hundreds of leading property professionals for the Sunday Times Estate Agent of the Year Awards 2016 and came top 6 in the country.
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    Emma Holland - Senior Property Consultant
    Emma encapsulates everything an estate agent should be and gives back to the profession what the 'online era' has taken away. Customer service is top of Emma's agenda and one of the reasons our customers trust her is because she is prepared to go on the journey with them. 

    Emma was shortlisted among hundreds of Negotiators that entered the Sunday Times Awards 2015 and came top 6 in the whole country - a huge achievement and just desserts for her hard work and dedication.
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    Hugo Chapman - Senior Property Consultant
    Hugo has over ten years' experience in residential property sales, having worked in a variety of locations and roles across Hampshire, Surrey, Berkshire and London. He has a broad knowledge and skillset when it comes to the property industry and local area. Hugo has lived in Sandhurst for the past 5 years having relocated from Wiltshire in 2012. 

    Hugo is recognised at Waterfords for his exemplary customer service, evident from the many 5* Trustpilot testimonials that mention him.
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    Maaria Ahmed - Property Consultant
    Maaria has successfully been working for Waterfords Lettings and has now decided to expand her property knowledge by moving to the Fleet sales team. Living locally in Farnham, she has over six years of customer service experience giving her a wealth of enthusiasm and positivity for all her customers. 

    Having studied interior design and art, Maaria's creative flair is an added bonus to the Fleet property marketing team.
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    Claire Wilkins - Administrator 
    Claire works alongside the team providing all-important administrative support. She coordinates the day to day operations ensuring the department runs smoothly. Claire also assists with weekend viewings for the Fleet branch.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Recently Sold Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    163 Fleet Road,
    Fleet, Hampshire
    GU51 3PD

    Telephone us

    Buying: 01252 915070  Local call rate
    Lettings : 01252 623330  Local call rate

    Email us

    Contact us

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    Waterfords - Providing outstanding customer care
    • Introduction

      Trustpilot - Our customers give us 5 stars
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      Anybody involved in the service industry will know how important it is to satisfy customers' needs and wants and ensure that, with the exception of unforeseen circumstances, everything is done to deliver what is promised. After all, providing a bad service is like selling a product that doesn't work.

      Yes, it is true, feedback can be bad as well as good, and that is why some companies choose to shy away from review sites which could expose flaws. However, in our opinion, receiving good honest feedback is the key to strengthening a business and ensuring it delivers on all levels.

      In 2016, we signed up to Trustpilot, an independent dedicated review site and we invited every single vendor, buyer, landlord and tenant to leave feedback.

      In just this short space of time, over 250 customers have taken the time to provide genuine, uncensored reviews which has resulted in a score of 'excellent'.


    Testimonials from Sellers

    • Seller Testimonial

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      From start to finish Emma was superb.
      My partner and I cannot speak more highly of the service we received from Waterfords Fleet branch. 

      From start to finish Emma was superb and handled everything in a very friendly, polite and professional manor. 

      The support and advice we received allowed us to feel confident that everything was being done to ensure the process ran as smoothly as possible.
    • Seller Testimonial

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      5 stars for Charity and her team in Fleet!
      Charity and the team in fleet were nothing less than brilliant. 

      They were quick to come out and get my property in the market, we had veiwings withing 48 hours and sold it not once but twice! Then then continued to support me through to completion and Charity wasn't afraid to get her hands dirty to help us get to exchange! As well as keep me sane!! 

      I would recommend them to anyone! Thanks Ladies!!!
    • Seller Testimonial

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      Emma at Waterfords is amazing!
      I rarely ever write reviews but I have to make an exception. Waterfords were the estate agents for the house I was buying and I liaised with Emma Holland, and the service she provided was just outstanding. 

      There probably isn't enough adjectives to describe how totally amazing she is. 

      Our house purchase was part of a long chain and required liaising with many third parties. However, among all the solicitors and other estate agents it was Emma that stood out among all. Emma's determination and drive got everyone over the line. 

      At times it was like fighting a losing battle that was just a long drawn out process but Emma just continually persisted to ensure we all got to exchange, My wife and I are truly grateful that we got to work with Emma as she is truly a professional in her career. 

      There is no question that if we ever need the services of an estate agent I won't hesitate to call Emma, and will certainly be recommending Waterfords to my friends and family.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Waterfords, Fleet. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Waterfords, Fleet. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Waterfords, Fleet. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Waterfords, Fleet on 01252 623333.