Title

Landlords
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    Considering letting your property? haart can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish

    Lettings specialists

    haart prides itself on being specialists in the lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none

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    Dedicated staff

    haart's dedicated lettings people are committed to offering the highest levels of care and attention, and are available until 10pm seven days a week to ensure that any tenancy runs smoothly

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    High-profile marketing

    We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove, Zoopla to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants

    Tenant referencing

    Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The haart referencing service has been designed to minimise risks and to ensure that the let runs effortlessly

    Property management service

    haart has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately

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    Peace of Mind ARLA 

    haart.fully supports the Association of Residential Lettings Agents (ARLA) code of practice. Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times. 

    NALS 

    haart is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.

    SAFEagent 

    haart is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes. 

    The Property Ombudsmen 

    haart is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

    The OFT makes sure that estate agents such as haart act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.
Contact us

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Tenants
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    haart has thousands of highly affordable properties available to rent throughout the UK. The only problem you will have is deciding which one to choose
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    Range of properties

    We have an extensive range of properties to suit all tastes and budgets. From studio apartments to four bedroom detached family homes, haart has something for everyone

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    Dedicated staff

    haart has one of the most extensive networks of fully-trained lettings agents within the industry. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you

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    Available seven days a week

    Every haart lettings branch is available to help from 8am to 10pm seven days a week

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    Fully regulated 

    haart is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice
Contact us

Title

Meet the team
  • Introduction

    haart of Croydon Lettings 

    T: 020 8681 2091 

    E: croydon.lettings@haart.co.uk

    Facebook: Croydon haart Lettings 

    Twitter: @CroydonLettings
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    Christian Breen - Area Lettings Director
    Contact Christian via email at christian.breen@haart.co.uk
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    Richard McNeil - Lettings Manager
    Call Richard on 020 8681 2091 or email richard.mcneil@haart.co.uk
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    Ciara Williams - Lettings Negotiator
    Call Ciara on 0208 681 2091 or email ciara.williams@haart.co.uk
  • Team Member

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    James Kamara - Lettings Negotiator
    Call James on 0208 681 2091 or email james.kamara@haart.co.uk
Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    121 South End,
    South Croydon,
    CR0 1BJ

    Telephone us

    Letting: 020 8012 1204  Local call rate

    Email us

    Contact us

    Title

    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Second to none - Professional and reassuring
      I am just putting in writing how impressed I am with the staff in your South Croydon office. Particularly Richard and Ciara who I speak to regularly, regarding the rental of my flat. Their professionalism and knowledge of the rental market is always up to date and their service is second to none. I also find it very reassuring to find that they are both very down to earth people. They are both a credit to you company.

      Roy Owens, February 2015
    • Landlord Testimonial

      The help and support you provided was invaluable
      I wanted to thank you for all the help and support you provided it really was invaluable. It is always a pleasure to speak to you and I always appreciate your advice with the letting. I hope we can work together again in the future. Many thanks again for all of your help and support I really appreciate it.

      Janine Atkins, January 2016
    • Landlord Testimonial

      Outstanding service in finding me tenants so fast
      I would just like to say thank you very much for your outstanding service in finding me tenants for my property so quickly. The property had been getting a few viewings with other agents but I had not received any offers. You viewed the property and were immediately very confident that you could get me a good offer from good tenants and this is exactly what you did. I was very impressed with how quickly I had an excellent offer so soon after our initial meeting. I will have no hesitation in recommending you to other landlords and also working with you again when any of my properties become available. I am also very impressed with the other members of your team and the way the details of the tenancy are being handled.

      Jeremy James, August 2015
    • Landlord Testimonial

      Extremely efficient in your approach
      I just wanted to say a big thank you for all your effort in renting out our property. You were extremely efficient in your approach and found us a tenant in express time. All necessary checks on the tenant were carried out extremely quickly and you answered any queries we had promptly. My wife and I were both very happy with the service we have received from you and will be recommending you to our friends and family.

      Ajay Patel, April 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Patient, understanding, friendly and professional
      I just wanted to pop a quick email over to say thanks to Ciara for all her help with the rental process. It's the first time we've rented and Ciara made the whole process so easy to understand; she was patient, understanding, professional and very friendly throughout. I would definitely recommend haart to friends or family based on my experience with Ciara. Thank you.

      Kemal Ibrahim, March 2016
    • Tenant Testimonial

      Your professionalism made moving smooth and easy
      I just wanted to say thank you for your excellent service that you gave me. Moving can be a very stressful time but your professionalism made it both smooth and easy.You made me feel like a valued client and I found you extremely pleasant and approachable if I had any queries you was always very quick to reply and you always kept me up to date with what was happening next. If I shall be moving again in the future I will definitely be looking for you to help. So again thank you so much.

      Steve Doherty, March 2016
    • Tenant Testimonial

      Friendly, yet totally professional
      Ciara was very helpful in every aspect of my recent move, she is very friendly yet totally professional, I would highly recommend her services to all in the future. Thank you so much for all your help.

      Kanika Henry, March 2016
    • Tenant Testimonial

      Professional, obliging and willing to accomodate
      Although I ended up taking a non-haart property, I'd like to thank you for all your efforts in helping me. You are professional, obliging and you were willing and able to accommodate me and my timetable, which changed at short notice. I would not hesitate to recommend you to anyone looking for a property in your area.

      Luisa Fontana, March 2016
    • Tenant Testimonial

      A first class service - Went that extra mile
      Thank you so much for helping and advising me, in my search for accommodation last week. You have shown and given a first class service; even going that extra mile in contacting your colleagues in other branches for me. I have experienced some good and bad customer service from other agents and thank goodness you turned out to be an angel. Thank you so much, once again.

      Surachai Techakosit, February 2016
    • Tenant Testimonial

      Excellent service and professionalism
      Just a short note to thank you for your excellent service and professionalism in getting my tenancy agreement at Bishops court. I really appreciated the fact that you waited for me at the Property and called me when I couldn't find it and you took the trouble to come outside and meet me, way beyond what I expected. And you explained everything so well. You are an asset to the company. Great customer service. Well done.

      Sunny Uppal, February 2016
    • Tenant Testimonial

      Helpful, thoughtful and very diligent
      I wanted to give some positive feedback for Ciara and the great job she did; dealing with all aspects of my new rental property. Ciara was a great help to me, initially helping me find my current flat and always being available to answer any questions that I had about my move. I would recommend highly recommend Ciara, she is helpful, thoughtful and very diligent. She kept the whole process moving along very smoothly and I had confidence in her to ensure that all aspects of the move arrange by her, would be done in an efficient and professional manner.

      Tim Callanan, January 2016
    • Tenant Testimonial

      You made the whole process stress-free and fun
      I am just getting settled into the flat, but I must say a big thank you for your effort, advice and persistence. You made the whole process stress-free, fun and handled the process really well, you always had the customers interests at heart. I would definitely be recommending you and if need be in future be calling on you. Thanks again.
      Rasheed Talabi, January 2016
    • Tenant Testimonial

      Guided us the whole way through to key collection
      Ciara Williams was very good with helping us with our tenancy process for the Island. She went out of her way to help us get all our paperwork sorted. Our case was a little different as we are residents in Bangladesh, so a lot of what is required here in UK, we were very unsure of. Ciara was very helpful and informative and she guided us through to key collection and completion. What was extra appreciated was that throughout the festive holidays, Ciara was always available to ensure she got her work done. We are truly grateful Ciara, thank you.

      Sharita Millat, January 2016
    • Tenant Testimonial

      I cannot thank the team enough for helping me out
      The lettings team were very helpful and easily contactable. They worked really hard to rectify the moving date - this difficulty was compounded by the fact that this was taking place over the festive, New Year period. The team stayed late on New Year's Eve so that I could pick up the keys at 17:30hrs, which was the earliest I could get there. Overall, I feel that I cannot thank the team enough for facilitating this move at a really difficult time, with very short notice.

      Angela Smith, January 2016
    • Tenant Testimonial

      Took the stress out of the process for us
      Liam helped us find a suitable flat for us to live in which was a great relief as we have a baby on the way. I explained to him that we couldn't find a landlord to accept us as tenants because I am pregnant and he promised to help us, Liam kept to his word and found us a lovely flat with a very nice landlord. We have been very impressed with how Liam helped us so quickly and efficiently. It was a pleasure to liaise with him as he somehow took the stress out of the process for us with his jolly manner. My brother is in the property market and I will be informing him of the excellent service we received from Liam and your other staff at haart and recommend to others. Thank you again, so much.

      Elena Savva, November 2015
    • Tenant Testimonial

      I would certainly recommend haart to anyone
      I just wanted to say thank you for your excellent assistance whilst I was looking for accommodation in Croydon recently. Your professionalism, approachability and quick responses to my email queries were greatly appreciated. I would certainly recommend anyone looking for properties to come and speak with you at haart. Thanks again for the time you spent showing me around the various flats in The Island.

      Pete Naylor, September 2015
    • Tenant Testimonial

      I would recommend your services to anyone
      A quick line about my experience with haart estate agency, because I was so amazed how quickly and efficiently you dealt with my house rental. James, you have helped me throughout and been very helpful and professional. As this is my first time renting from an estate agency it has been a very easy and smooth journey thanks to you James. I would recommend your services to everyone. So thank you again.

      Lazer Pepa, August 2015 
    • Tenant Testimonial

      Always available to answer our queries
      Just to say thanks for your service and support in helping us to secure our tenancy. You made the process very easy by clearly explaining the administrative aspect and costs involved at the beginning. We are particularly grateful that you worked to a deadline and kept your promise to get us moved in at short notice. You are always available to answer our queries which is very reassuring, thank you.

      N Cevdet, August 2015
    • Tenant Testimonial

      Truly the best agent we've ever had - Thank you
      I just wanted to thank you so much for all the help you have offered my family and I in the search for our new home. We could not have asked for a better agent to guide us through the process. Your experience and patience served us well. Having begun our long search I am so happy to have stumbled across you, from understanding our rental requirements to ensuring the process was smooth and seamless. You're truly the best agent we've ever had, and the one who made it all happen. It is evident you have a passion for your work this showed when you conducted our viewing, which by the way has been the best we have had since our search started in March. Thank you for all your help.

      Barbara Shulammite Ahonsi, August 2015
    • Tenant Testimonial

      Definitely the best agency around
      We went to so many agents when we were looking for property, but found that the way you helped us was just unbelievable. Thus, you have proved to us that you are more than professional and definitely the best agent we came across. Your company has people with all skills from intelligence to friendliness, it's definitely be the best agency around. Finally we hope haart realise what fantastic people they have working in the Croydon office. We thank you and your company for solving our rental problem for us.

      Kingsley Acheampong & Mavis K Abrokwa, August 2015
    • Tenant Testimonial

      Your service definitely has the wow factor
      I don't have much to say except that if you continue with your current level of work I see you becoming a manager very shortly.You have remained very calm from the first phone call through to the day I collected the keys to the flat. I wanted to say thank you so much, it's difficult to imagine that you have only been with haart for a few months, your service definitely has the wow factor. So, well done James, I will surely recommend you to both friends and family members. Thank you once more.

      Chuka Njaka, August 2015
    • Tenant Testimonial

      The process was provided quickly in a good manner
      I would like to say that the service you provided was really good. Any help I needed with the process was provided quickly and in a very good manner. I really appreciate that you rang up to see how everything was going before I moved in and that you offered me a lift to my new flat (I never expected anything like that and it was a very kind gesture). I couldn't have hoped for anyone better to help me out with my first time moving alone. Many thanks.

      Daniel Matthews, June 2015
    • Tenant Testimonial

      Tenacity and willingness to get the job done
      James is the estate agent that helped me obtain a flat after a property that I held fell through. His tenacity and willingness to get the job done should take him far in his career. I have no complaints about James and the way he handled things. His customer service skills stand out amongst the rest and I felt like he even went one step further to ease my mind during the process as I'm sure many clients get a bit anxious. I thank James and wish him the best of luck in his future endeavours.

      Mornay Piper, June 2015
    • Tenant Testimonial

      Kind, smiling and hard working - Well recommended
      James, we are very happy with the job you did for us and would like to thank you for it. You did your best to find us a suitable new place for our next step in life and we would like to say that we appreciated your efforts. You are kind, smiling and hard working. We will recommend you and your company to all of our friends.

      Ivan Petcov, May 2015
    • Tenant Testimonial

      Effective, polite and professional
      I want to sincerely thank Ciara for the fantastic job she did for us with regards to swiftly locating a house for us to rent. She is very effective, polite and professional and is an amazing person. Ciara's approach was very different from what we experienced with other companies and we trusted her property recommendations completely.

      Mr M Asif, May 2015
    • Tenant Testimonial

      We are happy to recommend haart to anyone
      This is to give a commendation to James, who helped us to secure a place to rent after another landlord let us down at the last moment. He ensured that everything was sorted out at short notice, so that we had somewhere to move to. Overall, we are very satisfied with the way James performed and are happy to recommend haart to any family and friends looking for a property.

      Ifeanyi Modebelu & Blessing Okoli, May 2015
    • Tenant Testimonial

      Very helpful and dedicated
      James was very helpful and dedicated while helping us move into our flat. He went the extra mile to ensure we were happy at all times.

      James Kamara, May 2015
    • Tenant Testimonial

      Very impressed with your professional approach
      Ciara, we are very impressed with your professional approach. We have been searching for a rental property for the last few weeks and I can say with confidence that you were the only person who understood our requirements and showed us a nice matching flat.

      Priya Patel, May 2015
    • Tenant Testimonial

      Made the whole process simple and easy
      James was extremely helpful in finding us a new home. He provided us with all the relevant information and guided us throughout - making the whole process simple and easy. I would recommend him to anyone trying to find the right home for themselves.

      Sufder Subhan, May 2015
    • Tenant Testimonial

      Excellent, friendly and dedicated - Many thanks
      Just wanted to say a big thank you for your work and dedication on making sure I was happy with the property and from the very beginning you were excellent, friendly, dedicated, which is good to see and hard to find.. Many, many thanks for your help and support.

      Andreia Pereira, April 2015
    • Tenant Testimonial

      A marvellous job at satisfying our needs
      I would just like to extend my gratitude and express thanks to you and haart for finding me such a lovely apartment. Due to my circumstances, I did understand that some of the things which I had requested would be somewhat difficult to accomplish. However, I believe both you and haart have done a marvellous job in satisfying our needs and accommodated to our request. So I would just like to say thank you for your assistance and it has been a pleasure, I will recommend haart to anyone I know that is looking for a property.

      Ricky Chong, April 2015
    • Tenant Testimonial

      I will definitely be using haart in future
      Thank you so much Ciara, this particular house search has been head and shoulders more effortless and professional than any of my previous house searches in the past. This is clearly a testament of your dedication and professionalism Ciara and I will definitely be using haart as my first option in the future and I will also be recommending to friends and family.

      Obi Oradiegwu, April 2015
    • Tenant Testimonial

      Extremely professional in every way
      I have recently had the pleasure off viewing a property in East Croydon by Ciara from haart letting agents, I found Ciara extremely professional in every way, her local knowledge was tremendous and priceless to me which is important when seeking a place to live and her personality was perfect for the job she does and an overall lovely person. Ciara actually drove me around East Croydon to show me the area which actually sold the property to me and probably beyond the call off duty for her, her knowledge of the property and the local trams was good and I would definitely recommend her to any future work comrades or friends seeking property in East Croydon.

      Rodney Willis, April 2015
    Contact us

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