haart, Guildford

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User Guide

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haart Guildford Lettings

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Here at haart Guildford Lettings, we are on a mission to get you moved. We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf and you don't pay us a penny until we succeed.

Big Benefits. Being the UK's largest independent estate agent, our size allows us to invest in the people and technology to get you moved, smarter.

No Sale, No Fee. We don't think you should pay a penny to someone to sell or let your home, unless they actually do. So we don't charge you until we have.

Come and find us at 6 Epsom Road or we are open for calls 8am to 10pm daily.
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Sign up for property alerts

Be among the first to know about property for sale or to rent in your area. Sign up for property alerts today @https://register.haart.co.uk

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Landlords

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Considering letting your property? haart can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish

Lettings specialists

haart prides itself on being specialists in the lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none
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Dedicated staff

haart's dedicated lettings people are committed to offering the highest levels of care and attention, and are available until 10pm seven days a week to ensure that any tenancy runs smoothly
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High-profile marketing

We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants

Tenant referencing

Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The haart referencing service has been designed to minimise risks and to ensure that the let runs effortlessly

Property management service

haart has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately
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Peace of Mind ARLA

haart.fully supports the Association of Residential Lettings Agents (ARLA) code of practice. Formed in the early Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.

NALS

haart is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.

SAFEagent

haart is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

The Property Ombudsmen

haart is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

Office of Fair Trading

The OFT makes sure that estate agents such as haart act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Tenants

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haart has thousands of highly affordable properties available to rent throughout the UK. The only problem you will have is deciding which one to choose
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Range of properties

We have an extensive range of properties to suit all tastes and budgets. From studio apartments to four bedroom detached family homes, haart has something for everyone
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Dedicated staff

haart has one of the most extensive networks of fully-trained lettings agents within the industry. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you
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Available seven days a week

Every haart lettings branch is available to help from 8am to 10pm seven days a week
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Fully regulated

haart is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Meet the haart Guildford team

Introduction

Meet the Lettings Team

Every year we help thousands of people to achieve their aims, whether they're letting out a property, or keen to rent one.

Guildford has several new housing developments, and more continue to appear, making it very popular with investors buying to let, and people looking to rent a home.

So, whether you're looking to let or rent in Guildford, the haart Lettings Guildford team is here to help.

Get in Touch

T: 01483304623
E: guildford.lettings@haart.co.uk

Team Member

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Bethan Cope-Morgan - Area Director

Contact Bethan on 01483 304623 or email Bethan.Cope-Morgan@haart.co.uk
Team Member

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Victoria Cascini - Senior Branch Lettings Manager

Call Victoria on 01483 304623 or email victoria.cascini@haart.co.uk
Team Member

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Erin McCann - Assistant Branch Lettings Manager

Call Erin on 01483 304623 or email erin.mccann@haart.co.uk
Team Member

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La'Shaun Austin - Senior Negotiator

Call La'Shaun on 01482 304623 or email La'Shaun.Austin@haart.co.uk
Team Member

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Melis Collins-Maras - Negotiator

Call Melis on 01482 304623 or email melis.collins-maras@haart.co.uk
Team Member

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Christina Steer - Negotiator

Call Christina on 01482 304623 or email christina.steer@haart.co.uk

User Guide

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Lettings Testimonials

Testimonials from Landlords

Landlord Testimonial

The quality of service improves year on year

I have been with haart for 5 years now and the quality of service seems to improve year on year. All the members of staff that I speak to are friendly, knowledgeable and very helpful. Whilst I have limited contact with you in branch, I know that I can depend on you to act in my best interests; keep me informed and make all necessary arrangements on my behalf. When we come to sell the flat, we will be listing with haart as I know you and trust you.

Rachael Fake, June 2016
Landlord Testimonial

Nothing was too much trouble - Thank you

I have been more than happy with the level of service that I have received over the last 15 years that we have been renting out our property with haart. During this let you have been excellent, always kept me updated, nothing was too much trouble for you, no matter how many times that I have rung with queries. Thank you so much for your help.

Madeline Betchley, March 2016
Landlord Testimonial

Provided excellent service with regular updates

Initial contact with Victoria was very helpful and she put herself out to meet me at a time I could manage outside working hours, and spent about an hour; in a rather cold flat, discussing the flat and explaining how haart could help. Emily, you have been the main contact and have provided an excellent service. You have provided regular updates on progress with viewings and found a tenant within 2 weeks, which I thought was exceptionally quick. haart were realistic about rental expectations and prepared to negotiate over rental where an agreed rental looked possible. You have continued to keep in touch with me on a regular basis as we have worked through the steps to completion. This is the first time I have rented a property so I have appreciated your help in guiding me through the steps. You are always willing to help; including popping over to the flat a couple of times and also collecting a spare set of keys. Prompt responses to queries too have been appreciated, with always a same-day reply.

Jon Gray, March 2016
Landlord Testimonial

Professional and friendly - Well recommended

We contacted haart based on the recommendation of our neighbour who is a landlord with haart, and we have found the experience to be very positive. Amy came to value the property and was professional and friendly, making sure I was aware of all the legal obligations as we have not let a property before. Amy and the team were quick to reply to any queries and I feel you went above and beyond to help make the process as smooth as possible from beginning to end. A good recommendation from my neighbour, Thank you.

Jenny Muirhead, February 2016
Landlord Testimonial

We would only ever recommend haart

The fact is we've been using haart for quite a few years as landlords and, indeed as tenants and we have been really happy with everything you have done for us and have always been delighted by the staff at Guildford. You have always come up trumps for us with finding new tenants and looked after our interests well. Thank you especially Amy for all your help with this latest move which was really tricky but you dealt with it with ease and very professionally. We had previously used an assortment of local agents, but we only ever recommend you.

Geoffrey Spilkin, December 2015
Landlord Testimonial

Useful advice and a friendly, courteous attitude

Thank you for your fast and exuberant response in taking this property on and I was so impressed by the photos and that you let the property so quickly. A first class service from all; Amy, Victoria and Sophie for letting my property within 24 hours. Plenty of feedback given throughout, useful advice and assistance, coupled with a friendly, courteous attitude. I will continue to recommend you.

David Treble, December 2015
Landlord Testimonial

No other agent is so organised and professional

I just wanted to say thanks for letting so quickly. You and your colleagues in Guildford do a first class job and I always recommend you to my Guildford based clients. No other agent is so well organised and professional - I tell you that from having dealt with them over the past 25 years. Keep it up.

Gary Jones, November 2015
Landlord Testimonial

Achieved a higher price per month than competitors

I am writing to thank you and all your staff, although particularly Natalie and Sophie, for the excellent service I have received when you let my 2 properties in Guildford. I am pleased to say that this year you achieved £300 per month more than one of your competitors quoted as being top rent for the St Johns property, and I was also very pleased with the rent you achieved for the other. Even when both properties were let Sophie continued to operate behind the scenes ensuring a smooth hand over and beyond, even though it was a let only agreement, highly recommended.

Andrew Passer, November 2015
Landlord Testimonial

The staff are all knowledgeable and courteous

I would like to give some positive feedback to the staff at haart lettings in Guildford for help and assistance during my recent tenancy change over. It was a pleasure to deal with everyone, with Vicky regarding the re-letting advice and then Amy during a view to the house and Emily who showed lots of prospective tenants around. Sophie also was very helpful during the queries with the contract and administration. The staff are all very knowledgeable and courteous and often stayed until very late in the evening to finalise any enquiries I had. Emily always kept me well informed and updated during each step of the re-letting procedure, answering questions promptly by phone or return email. Many thanks to you all, very happy to recommend.

Sarah R, November 2015
Landlord Testimonial

Thank you for your responsiveness and perseverance

I would like to thank you and your team for your fine efforts which resulted in a successful and timely outcome for us this year. Your service is much better than I have had from other agents in many past years. When it works as well as it did this year with your office & haart, I don't mind paying the extra it costs over and above the DIY options with other avenues which I have also tried. Your comprehensive tenancy agreement is well drafted and the processes for that being signed up and the deposit handled were well done as was the payment summary. I would be pleased to recommend your branch at haart to any other landlord in the Guildford area. Thank you for your responsiveness, perseverance and assistance.

Stuart & Arja Humphreys, November 2015
Landlord Testimonial

First class customer service. A joy to work with

I cannot thank Amy and Victoria enough for the fantastic level of service they provided. The entire process from receiving our marketing instruction to the tenants moving in took just one week! Amy and Victoria kept me up to date with all the developments, I never had to chase them up or wonder what stage the process was at. On a personal note, I would like to say that the entire team were an absolute joy to work with and I would absolutely recommend them and their first class customer service to any landlord.

Janice Giddens, November 2015
Landlord Testimonial

Exceptionally helpful and very efficient

I am very pleased as usual with the service from haart lettings in Guildford. All the staff are exceptionally helpful and very efficient. I have been using haart now for 14 years and this experience always meets with all my expectations. Well done all.

Anne Cahill, October 2015

Testimonials from Tenants

Tenant Testimonial

Amazing customer service and support

I would very much like to thank Amy and haart lettings for the quick and professional job carried out for us on our move. I also would like to especially thank you Amy, for your amazing customer service and support every step of the way and, for all the help you provided us with which allowed us to move within just a week; which is just brilliant! Thank you it's been a pleasure to work with you, I highly recommend haart lettings and especially Amy. Great job.

Vasile Stirbu, June 2016
Tenant Testimonial

So supportive and helpful throughout. Thank you

Emily, I just wanted to say a massive thank you for all your help and support during our moving process. You and your team were so supportive and helpful throughout it all. We are very happy I'm our new home and really do appreciate all you have done.

Gemma Spencer, June 2016
Tenant Testimonial

An extremely positive experience. Really listened

My experience with Amy at haart has been extremely positive, especially as someone who hasn't been through the letting process alone before. You and your team have been really helpful from the first speaking to you over the phone where you really listened to my requirements and, you efficiently answered all questions I have had right up until the move in date and after, despite it being quite difficult as I didn't not know the area .From start to finish you have shown a friendly and professional approach and you have made everything very easy for me. I would definitely recommend you to deal with for anyone looking for a new property in the Guildford area. Thank you.

Katherine Hardiman, June 2016
Tenant Testimonial

The whole experience was almost stress free

I wanted to tell you what a pleasant experience it has been to deal with you during the whole move into the property. I have been in the past, a little hesitant in using high street agencies due to bad experiences; but not anymore.Thanks to your professionalism the whole experience was almost stress free; if only I could have rented a van from you too! You have always made yourself available for me and accommodated my requests in the best way you can. Prompt communication from you meant I have always been kept fully up to date with all proceedings. So I want to thank you Emily for all your help and do hope that you are recognised as one of haart's little treasures. Many thanks and best wishes Emily.

Victoria, June 2016
Tenant Testimonial

From my experience, haart is the UK's best agent

I want to thank you Amy, you have been so supportive in all ways with the best communication in finding a lovely property. My family and I are so great full for all your help and you have put in so much effort to help us move quickly in our emergency circumstances.My experience with yourself and haart has been more than positive, the attitude from you and your team has been excellent and you have been so friendly to me and my family; if I could give you score it would be 10 out of 10.We moved to a lovely property and we just love it here, you personally found us a property which just right for us, in a lovely area and, not too far from town which is great.We appreciate all the effort you and your team have put in. Thank you so much Amy. From my experience haart is the best agency in the UK, keep the best work up!

The Lamidi Family, June 2016
Tenant Testimonial

Available, punctual, personable and understanding

I want to thank you for all your help with our search. You have shown yourself to be a really kind, friendly and professional lettings negotiator. It has been an absolute pleasure to meet you and I would like to tell you that you have been by far the best agent I have been in contact with; available, punctual, personable and understanding. I highly recommend you and haart. Thank you.

Viviana Vinciguerra, June 2016
Tenant Testimonial

Professional and patient service

Emily, the service provided by haart was great. Everything was done as scheduled and we were very happy to find new home which shifted our expectations at good price. Your support was provided professionally and with patience. We have already recommended you to our friends.

Sergei Kuznetsov, June 2016
Tenant Testimonial

Always a warm welcome, with minimal fuss

We're pretty much settled in now. Just starting to sink in that this flat is actually ours, neither Sam or I have rented before and I found the whole process through haart very simple. There have been a few teething problems, but they have been sorted with minimal fuss. Knowing Sophie for many years has really helped but at the same time I feel more than happy knowing that we have you to fall back on if we ever did need it. I've always received a warm welcome whenever I've popped into the branch and would strongly recommend Sophie and Emily from haart estate agents to my friends and colleagues. Many thanks.

Daryll Sherwin, May 2016
Tenant Testimonial

I felt as if I was of the utmost importance

I found the whole process with haart to be extremely smooth and thorough. I felt supported and well informed throughout the process by Amy, and felt as though I could contact Amy and any other member of the team at haart in Guildford if I had any concerns or queries at any time. I was really impressed with how quickly the turn-around was with getting everything sorted with the property so that I could move in within 1 week. I felt as though I was treated with the utmost importance and respect and as though Amy and her team genuinely cared for finding me somewhere perfect to live. Thanks so much for your support throughout the whole moving process, and continued support into the first month in my new home. I really do appreciate the genuine care and effort that you and your team show and put in to ensure the best for each of your clients.

Caroline Newcombe, May 2016
Tenant Testimonial

Fast, efficient and friendly service

Thank you for the fast, efficient and friendly service you have provided. Everything was explained fully and clearly to me during the process of letting the flat. From when I first enquired about a property to my move in you kept me updated with every single change that occurred, and answered all of my questions. Thank you for helping and advising me when I did not know what to do, you have made everything seem easy. Thank you for all your help.

Yasmin Mohammad, April 2016
Tenant Testimonial

You were so very patient and did such a great job

I would like to take this opportunity to thank Amy for all her time and patience with me during my move. My questions were answered quickly and I was reassured throughout, you were so very patient with me which is a difficult thing to find in an agent. You did such a great job at finding this lovely flat, I love it. Thank you all haart Guildford for everything.

Ms A, March 2016
Tenant Testimonial

Communication was great throughout the process

The very first time I called haart I spoke with Emily, she was very helpful and fully understood what we were looking for, we could arrange same day viewings and even got shown more than one property, one of which one was a perfect fit. Communication throughout the process was great and we could move to the next part. We had an issue with the light in the new property and haart quickly organised an electrician to come and fix it. Overall I would say customer service is very, very good. Many Thanks for everything.

Linda Susis. March 2016
Tenant Testimonial

Quick and efficient - Thank you for all your help

The customer service from Amy and haart was amazing, I never felt like I was asking a silly question in regards to the property which made me feel comfortable, and Amy's quick and efficient work means we are able to secure and move in to our perfect place. haart were always in contact with us throughout the whole process, and even after we moved in Amy was there to help. We will be using haart again in the future, so thank you once again for all your help.

Louise Beckett, March 2016
Tenant Testimonial

Polite, helpful and very professional assistance

Your professional assistance in my search for a flat and move-in was truly excellent. So far as the process of searching for and securing this short term accommodation is concerned I am more than happy with your polite, helpful and very professional assistance. Thank you.

Obi Baranta, March 2016
Tenant Testimonial

Extremely helpful throughout the process

Throughout the whole process you have been extremely helpful. Prior to the visits, you listened to our criteria and matched us with good properties which would all have been suitable, which is important so not to waste either your or our time. Whilst showing us around all the properties you were very knowledgeable and were flexible when we had to change our plans. I felt that you were very genuine and professional and I also felt that you spent a good amount of time with us at each property and you did not rush us around. Choosing the right property is a pretty big decision and you really made finding a new home a lot less stressful than it can be. Overall my experience was extremely good and we would definitely use haart again.

Laura, March 2016
Tenant Testimonial

The communication level has been amazing

I want to say a big thank you to Amy and all at haart for your help! I contacted you regarding a property I had seen and I spoke to Amy who organised for me to view a more suitable property, that very same day. After I put in the offer I was guided every step of the way on what would happen next. The communication level through you has been amazing, if I have emailed I always received a response very quickly. This is my first rented property so I had lots of questions, but you have all helped me through it with the answers and information. I would definitely recommend people to go to haart if they are looking for a property and, I have already told friends to contact them. I really look forward to moving in just 5 days. So, once again, a massive thank you to all for all of your help finding my son and I our first home.

Danielle Bateman, February 2016
Tenant Testimonial

The personal help given to me was refreshing

At the viewing all the useful information that I needed about the house was given to me with lots of information about the formal process and the offer process; which Amy made stress-free and straightforward. Communications between both parties was excellent, I was always kept up to date and it was made clear to me which documents to provide. Most importantly the personal help given to me was, refreshing, I will communicate this to both my friends and relatives about the service I received from haart.

Anonymous, February 2016
Tenant Testimonial

Made the process incredibly smooth - Thank you

Amy's assistance has been so beneficial; she was co-operative and helpful during mine and my family's recent move. If it wasn't for her proactivity and organisation, then I honestly believe we would now be without a home. Amy made the whole process incredibly smooth by keeping me fully up to date. Amy ensured there was no stress for me which moving usually involves. Thank you again Amy.

Amy Pride, February 2016
Tenant Testimonial

An extremely high standard of service

Emily, I thought the service we received from both you and Sophie at haart was of an extremely high standard. Absolutely no complaints at all and the move was handled very smoothly. I especially appreciated the professional and efficient way the negotiation on the asking price was handled. I would definitely recommend and use your company again.

Jimmy Wiseman, February 2016
Tenant Testimonial

Professional work throughout my tenancy

I have been very happy with the customer service you have provided to me; I just wanted to thank you for your professional work throughout my tenancy. I have had a really good service from you, when I have had questions or needed some help even though you do not manage the property you have been there for me. I could not be more pleased with all the help you have given me and I will be coming to you in the future should I be looking in Guildford again, thank you.

Jamal Lalaoui, January 2o16
Tenant Testimonial

Professional advice and quality communication

I have really appreciated working with you and your colleagues to get to my new apartment.You provided excellent customer service from the first moment we spoke on the phone, at the viewings, and throughout the offer process, right up until the check-in. I have appreciated your help and I am very grateful for the professional advice and quality of communication you have shown throughout. I will definitely recommend you and your services to future tenants and landlords.

Stephane Boussetta, January 2016
Tenant Testimonial

Extremely helpful and listened to our needs

From the first phone call; Amy was extremely helpful and most importantly listened to our needs. She was very efficient with dealing with our search to find us our ideal property, and with very good communications very soon she had found exactly what we were looking and it was perfect. Thank you.

Ross & Eva Mitchell, January 2016
Tenant Testimonial

Friendly, well-informed and helpful

Emily, everything you did was just brilliant; you were friendly, well-informed, helpful and everything ran very exceptionally smoothly thanks to your good advice. Many thanks.

Josephine Ansell, January 2016
Tenant Testimonial

The experience with haart was excellent

My name is Dr Georgios Gkantzounis and I came from abroad to work in the University of Surrey. Before coming to Surrey and still being abroad, I was trying to find a house that would fit my needs. Amongst others I registered with haart and in comparison to others the experience was excellent. Amy contacted me several times with advice and options before even coming to the country, and was always very polite and helpful. When I came to Guildford I met with her to show me around the house, it was even better than Amy had described. I decided to take it straight away. I was very satisfied with the help and advice about moving to the country and throughout the entire process; any questions I had were dealt with quickly by Amy. I would definitely propose haart to others when looking for a new home. Thank you again Amy.

George Gkantzounis, January 2016
Tenant Testimonial

The service we received from haart was exceptional

The service we received from haart throughout the search and moving process has been exceptional. All members of Amy's team were sympathetic to my student son's plight when he and his housemates were unable to find a student property for such a long time.It was wonderful to deal with letting agents that were so helpful, approachable, and proactive. Thank you so much for the personal service you gave, and for everyone's hard work in finding them a home; they are now very happily settled in an exceptional property. Many thanks indeed for all your input We would highly recommend haart to anyone looking for a property.

Nickie Jones, January 2016
Tenant Testimonial

All the girls have gone above and beyond to help

The experience I received with haart I couldn't be happier with. All the girls have gone above and beyond to help me. Being a first rental for me, you have all helped me so much and I really couldn't be more thankful.

Katy Miller, January 2016
Tenant Testimonial

Quick, helpful, highly professional service

I would love to take this opportunity to say thank you to you all. From the day I registered with you I felt looked after and also that you cared about me. You have been updating me on a daily basis about available properties to rent and I'm very impressed as I had such high expectations and conditions about location and price. You have done everything I could ask for and more. You helped and reassured me even when I had lost hope that things would not be possible because of my circumstances. I received excellent customer service from the start to the end of process. You've been always available for me, professional yet welcoming and very friendly towards my daughter and I. I can't praise you enough for making my big dream come true. I'm over the moon because you have found me exactly what I was looking for. I'm very pleased I contacted you in the first place.I would recommend haart Guildford to anyone looking for quick, helpful, highly professional, and stress free service. Thank you Vicky, Amy, Emily and Sophie, we are extremely grateful.

Ela & Baby Leah, December 2015
Tenant Testimonial

Extremely helpful and covered all of our queries

Thank you for all your help with Josie's move. I have to say that It has been a pleasure dealing with haart and in particular with you. You have been very helpful from the first instance, always there to take our calls or answer emails, and have dealt with the whole process smoothly and efficiently. We were made to feel welcome, viewings were arranged easily and the documentation provided was extremely helpful and covered all our queries. It really is a very professional service we have received from you. I would have no hesitation recommending haart to all my friends and family. Thanks again

Caroline Sheddon, December 2015
Tenant Testimonial

Really stood out to me from all the other agents

The agent assigned to me was Amy, a most friendly and helpful staff member of Guildford. We initially spoke over the phone where Amy listened very carefully to my property requirements and set up some viewings for me.Amy continually went out of her way to help me in terms of caring and advice for me as this is the first time I had rented, which really stood out to me from all the other agents I had dealt with. Always keeping me up to date in terms of news, offers and the offer process in general, she always came through.She was very easy to access either on the phone or simply walking in to the office. I always felt very welcomed and her colleagues were nice too, I have recommended and told my friends about Amy's service and she is also helping one of them find a property now. Thank you once again Amy.

Joshua Dikibo, November 2015
Tenant Testimonial

We really enjoyed working with you

We would both like to say thank you very much for everything you and Victoria have done for us in helping us find a perfect flat in such a short space of time. We started the day off very disheartened with other estate agents until we came into haart and we were shown the property that we are currently in. We felt that both yourself and Victoria understood exactly what we wanted and only showed us appropriate properties. Oliver and I are very happy in our new flat and really enjoying living in Guildford. Thank you very much for all the support that you have given us over the past few weeks and being so efficient in answering all of our many questions as this was our first rental property. We really enjoyed working with you in finding the perfect property, we would definitely recommend. Many thanks again.

Dr Claire Bankier, November 2015
Tenant Testimonial

I would definitely go through haart again

You let me arrange a viewing at very short notice and catered for all my needs going beyond a full time job by allowing for a later time to view the property. You kept me informed when there was a problem with my reference and let me know what I could do to solve the issue in a timely manner. You kept us informed about how to contact you if any other questions arose. I liked how you kept in touch whilst the process was unfolding over the weeks we prior to move in, wishing us good luck and just being so helpful. You were professional, well-spoken and smartly dressed. At the viewing you showed us every asset of the property and answered every question. We enjoyed our experience of finding our first property together using the service you provided. You went out of your way to ensure we made a good first contact with our landlords by setting up a meeting in your office, again at a time that fitted around our busy working hours. Overall I was very impressed with the service you gave and would definitely go through haart again if I was to look for another property in the future. Many Thanks for everything.

Charlotte Kingshott, November 2015
Tenant Testimonial

5/5 for service - It was a pleasure using haart

The service from you was excellent. It is very difficult moving from another country but you have made it very simple and easy. If I were to rate this service it would be 5/5. It was a pleasure having you as my agent, thank you.

Mohammed Al-Thani, October 2015
Tenant Testimonial

Outstanding customer service on all levels

With regards to customer service, I felt this was outstanding on all levels and I understand why my uncle is a landlord with you. From the initial contact I made, to the viewing with you, right through to the collection of keys, the processes where carried out quickly and efficiently and I was updated and knew where I stood at all times. Many Thanks.

Shyam Dhokia, October 2015

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