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Meet the team
  • Introduction

    haart of Norwich Lettings 

    T: 01603 666118 

    E: norwich.lettings@haart.co.uk

    Facebook: Norwich haart Lettings 

    Twitter: @NorwichLetting
  • Team Member

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    Sarah Norman - Lettings Manager

    Call Sarah on 01603 666118 or email Sarah.Norman@haart.co.uk

  • Team Member

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    Hannah Culey - Senior Lettings Negotiator
    Call Hannah on 01603 666118 or email hannah.culey@haart.co.uk
  • Team Member

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    Emily Spall-Hanson - Lettings Negotiator

    Call Emily on 01603 666118 or email Emily.Spall-Hanson@haart.co.uk

  • Team Member

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    Christina Fahy - Lettings Negotiator
    Call Christina on 01603 666118 or email christina.fahy@haart.co.uk
Contact us


    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    18 Queen Street,
    NR2 4SQ

    Telephone us

    Letting: 01603 950114  Local call rate

    Email us

    Contact us


    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Personable and professional. Very satisfied
      Now that you have successfully let my Cottage in Keswick, I would just like to place on record my thanks and appreciation for the way Kate and Emily handled the matter. Their personable and professional approach throughout meant that a list of potential tenants was put together within 48 hours of my giving instructions. The fact that the second viewing lead to a firm commitment, which was subsequently aborted through no fault of haart, did not deter your colleagues, with Kate introducing another interested party within 24 hours of the set back. This person moved in yesterday. Not only have I been impressed with the number of prospective and suitable tenants but the speed with which they were introduced. Appointment times and many subsequent e-mails and telephone calls have all been dealt with in a very expeditious and cheerful manner. What is more, calls were always returned; a frequent failing in today's business world. In short a very satisfied client who will certainly be using your services again as and when the need arises. I have and will continue to recommend your letting service to others.

      Alan Gelder, November 2015
    • Landlord Testimonial

      A pleasant and enthusiastic manner
      Myself and my son Alex had a viewing on Wednesday as Alex had, slightly unexpectedly, had his first choice place at UEA confirmed. Unfortunately at that point he had no offer of Campus accommodation so we were quite nervous of suddenly competing in an unknown market. However at the property we met with Jessica and her professionalism and personality completely changed things. Firstly, as a graduate she was totally aware of all the issues and concerns we had and in a pleasant and enthusiastic manner she explained much about the wider and local area. Secondly, she really knew about the property and the potential house mates that Alex may have had. This was so important as we had many questions and she was able to answer everything. Thirdly, she was able to explain and dealt with the financial side of our potential commitment again in a professional manner. In short we had found an ideal property and that had been amply demonstrated to us by Jessica. Ironically Alex received an offer for a Campus room yesterday which, after a day of discussion, he decided to take. I wanted though for you to be made aware of how highly we regarded the service we received from haart and Jessica in particular. I can safely say that when he moves off Campus Alex will be coming straight to your office and that is a further compliment to her professional spirit.

      Seamus O'Kane, August 2015

    Testimonials from Tenants

    • Tenant Testimonial

      A great experience. Refreshing and understanding
      I walked in to your haart offices almost a month ago, looking to rent a house, 3 bedrooms, with a garden, car park and Jessica Miller was quite welcoming and enthusiastic to help me find what I was looking for. I thought she was quite refreshing to speak to and understood exactly what I was looking for and followed up our conversation with an email; thus, I think she works very well with clients. Because of her, I have a high regard for haart as a letting agency and has definitely put haart at the top of our list when the time comes to buy a home of our own. I want to say thank you for a great experience and we look forward to buying our home from you in the future.

      Pearl Vass, March 2016
    • Tenant Testimonial

      Really helpful and knowledgeable
      I just wanted to write and give you some feedback on our experience on Tuesday with Jessica. We went to your offices at about 4pm and were so relieved that Jessica was able to show us around the St Faiths Lane apartments at short notice. Jessica was really helpful and knowledgeable about the building and had such patience with us when we couldn't decide which one was best. She was very professional indeed in explaining about the Licence Agreement and helped us with the paperwork. I have to say that having walked around Norwich all day in the rain trying to find a property and having visited a lot of estate agents who were not very helpful or professional, we felt very lucky that we went into your office and met Jessica who was able to find us somewhere for my son to live.

      Liz Barnes, August 2015
    • Tenant Testimonial

      Kept in touch every step of the way
      Good afternoon Kate, I just wanted to say a big thank you to Jessica for all her help with trying to find a house with haart. Jessica has been amazing with keeping in touch with me every step of the way and managed to put me at ease whilst trying to find my first place to move into. Hopefully all of your employees work to the same standards set by Jessica. If you could thank her for everything it would be much appreciated.

      Robert Dack, April 2015
    • Tenant Testimonial

      A stress free process . Very happily recommended
      My colleague Rob and I moved into our new property last week with the help of Liam. Safe to say we were both very impressed with the service we received. Liam kept regular contact with us through out, we work within a sales environment and made it clear we didn't need to be 'sold to' in regard to our new property which Liam took on board. Liam showed us round and kept us in the loop and helped the move in process run smoothly. All in all we were very happy with the stress free process provided by Liam and would recommend haart to friends and family.

      James Ford, March 2015
    • Tenant Testimonial

      5* customer service. A highly positive experience
      My dealings with haart have exceeded my expectation. The staff are very polite, patient, efficient and very friendly, nothing is too much trouble. The communication is excellent. My responses can be rather slow but they pride themselves on a 5* customer service and helpfulness. Overall, a highly positive experience and I hope that the year for haart is a prosperous one.

      Mr J Peacher, February 2015
    • Tenant Testimonial

      The smoothest house move we've had to date
      I would like to give some feedback on Liam as he's the nicest lad I've had to deal with via an estate agent before and I couldn't fault him at all. He was happy to take time out of his day after I had already paid the deposit so that I could go to the house and get some measurements and I really appreciated that as in the past I've had troubles with this. Liam was really helpful and stayed in touch throughout the whole process. He's a real people person, we both thought he was really friendly and helpful as well. This has been the smoothest house move I've had to date and he's played a huge part in that and I really appreciate it.

      Ali Howman, February 2015
    • Tenant Testimonial

      Great customer service. Polite and helpful
      I wanted to express my appreciation of the great customer service I received from one of your employees who recently acted as my agent with a recent letting. Throughout the process of renting from haart I found Liam to always be an approachable, polite and a very helpful young man. I believe that Liam is a credit to your team, and it has been a pleasure to have him as our estate agent.

      Natalie Reeve, January 2015
    • Tenant Testimonial

      Made everything so easy. Professional and timely
      I am writing to you to express how I found the service provided by you and your colleagues. As this is the first time that I have rented anything I was quite nervous about the whole process. However, I can honestly say that you made everything so easy. You kept us all up to date and answered all questions professionally and in a timely manner. I will definitely be recommending haart to all my friends - Thank you again.

      Matty Rush, January 2015
    • Tenant Testimonial

      Helped us find a flat and move in in just 3 days
      We have been very happy with the service provided so far to help find a flat, which you did in just 3 days and we were moved in as well. Many thanks to Liam for all his help and we also found Sarah to be very helpful and friendly too.

      Kyle Munro, January 2015
    • Tenant Testimonial

      All my queries were responded to immediately
      I am writing this email to share my lovely experience that I had during my property letting with haart, especially my interaction with Jessica. They were able to answer all my queries and respond to all my emails immediately. I had some special requirements from the landlord which Jessica personally took it up and got it agreed by them. I am more than happy with my experience and also would recommend haart to my family & friends. Good Job and keep up the good work.

      Prashanth Karunakaran, January 2015
    Contact us


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