Title

Is your house the Roseberry New House?
  • paragraph

    image cannot be displayed

    If you want to guarantee the best tenant, the best rent and an efficient and professional service then appointing Roseberry Newhouse to let and manage your property is a great place to start, call 01642 927288 to speak to a member of our team.


  • paragraph

    The Guild Of Professional Estate Agents
    image cannot be displayed
    A national network of carefully selected independent Estate Agents working together to ensure a 'best in class' service to the public
  • paragraph

    Property Ombudsman
    image cannot be displayed
    We are members of the Property Ombudsman which is set up to ensure that estate agents adhere to an ethical code of practice.
  • paragraph

    Association Of Residential Letting Agents
    image cannot be displayed
    Members have passed the stringent exams required to become members of ARLA. Becoming a member ensures we are professional and your money is protected.
  • paragraph

    National Association of Estate Agents
    image cannot be displayed

    We are a Fellow of the National Association of Estate Agents which is a professional body with a strict code of practice that we adhere. Due to this, we guarantee you quality and professionalism.

  • paragraph

    The National Approved Letting Agents
    image cannot be displayed
    NALS is an independent licensing scheme for lettings and management agents. By being a member of NALS we have agreed to meet defined standards of customer service and is part of a Client Money Protection Scheme.
Contact us

Title

Why use Roseberry Newhouse?
  • paragraph

    Where to Start
    image cannot be displayed

    Every property is different so why not invite Roseberry Newhouse to carry out a FREE 'Lettings Appraisal' with no obligation.

    When assessing the rental value of your property we take accommodation, condition, location and current demand into consideration. Most importantly, we have the knowledge of other properties currently being offered for rent and historic information on rents achieved. During the appraisal appointment we will advise you about any action you can take to maximise your rental income and make your property more appealing to potential tenants.

    Landlords have benefited from our experience in maximising their investments through an excellent tried and tested management process. Clients come to us because they know that their properties are safe and that their rents will be paid. In the hands of a dedicated account manager you can be sure that your property will provide a productive revenu stream.

  • paragraph

    Effective Marketing
    image cannot be displayed

    Roseberry Newhouse will distribute your property details to prospective tenants registered on our extensive database. Our lettings team will contact the prospective tenants via telephone, e-mail or post. We have also built successful relationships with corporate companies, re-location companies and professional bodies whom we maintain regular contact with. We advertise pro-actively and will continue to do so until a suitable tenant has been identified.

  • paragraph

    Open Longer Hours

    Unlike other local agents, we invest our time to ensure we provide you with a outstanding service, that's why we are open Monday to Friday 9am - 5:30pm and Saturday 9am - 4pm.

  • paragraph

    Newsletter
    image cannot be displayed

    Unlike other agents, Roseberry Newhouse offers a weekly newsletter which reaches over 6,000 prospective tenants. This newsletter entails information on new legislations coming into place and new properties available to let. Selected properties are featured regularly in our newsletter to ensure continued enquiries.

  • paragraph

    Protect Your Investment
    image cannot be displayed

    A tenant's financial and personal circumstance may change during their tenancy by either a break up of a relationship, redundancy or a number of other unforeseen occurrences. Such circumstances can cause a number of problems such as; none payment of rent or a tenant refusing to leave the property once fallen into arrears. As a result of this it is likely that you will suffer a financial loss.

    Therefore, we recommend Rental Guarantee & Legal Expenses insurance policy which:· Insurers you against loss of rent prior to and during the eviction process · Insurers you against the legal costs or eviction if your tenant break the tenancy agreement. Undertakes the complicated eviction procedure for you. Call the office for more details.

  • paragraph

    Tenancy Deposit Scheme
    image cannot be displayed
    A part of the Housing Act 2004, the Government introduced the tenancy deposit protection for all Assured Shorthold Tenancies (AST) in England and Wales where a deposit is taken. We are proud members of The Tenancy Deposit Scheme, which provides an independent and impartial method of resolving any difference between landlords and tenants.
  • paragraph

    Property Maintenance

    Roseberry Newhouse responds to tenants maintenance requests within 24 hours. Roseberry Newhouse have built good working relations with local qulaified contractors who will assit when needed.

Contact us

Title

Tenants Information
  • paragraph

    We think we make moving really simple.
    image cannot be displayed

    Here's how to go about renting a property with Roseberry Newhouse;

    • Register your details with your local office to enable us to help assist you find the right home for you. 
    • Call us to arrange a viewing.
    • Once you find your perfect new home, you can secure the property by paying your application and holding fee over the phone by card.
    • You can complete the Tenancy Application from home using our online application forms.
    • Once the application is completed it usually takes 48 hours for all credit checks and references to be completed.
    • We will then contact you to arrange a move in date.
    •  On this date, we will require you to sign all legal documentation and pay your first month's rent, property deposit and your deposit registration fee of £20+VAT.
    • Once all the monies have been received and documentation signed; we will then handover the keys to your new home.
  • paragraph

    Referencing Costs
    image cannot be displayed

    Credit Checks and referencing usually takes up to 2 working days but please take in to account that some delays may occur as references are requested from your landlord, employers and mortgage company (if applicable).

    When you apply for the property we do require a non-refundable administration fee. We charge £165.00 +VAT for one tenant, £45.00 + VAT for every additional tenant and £250 + VAT for a company let.

    In certain circumstances, it may be deemed necessary to arrange for a guarantor, if so the relevant paperwork must be completed and returned as part of your application. A guarantor must have a good credit history and must be aware that if you fail to pay your rent, they will be liable to do so. We will require a non-refundable administration fee of £50.00 + VAT to credit check and reference a guarantor.

  • paragraph

    Social Media
    image cannot be displayed
    Keeping you regularly informed on all the property news and our latest activities on Twitter, Facebook and our new iphone app.
Contact us

Title

Our friendly team are here to support you...
  • Introduction

    image cannot be displayed

    At Roseberry Newhouse, customer service is right at the top of our priority list.

    That's why we have an excellent team, all on hand to help you.

  • Team Member

    image cannot be displayed
    Victoria Reeve ~ Lettings Manager
  • Team Member

    image cannot be displayed
    Rory Sharkey ~ Lettings Valuer
  • Team Member

    image cannot be displayed
    Claire Hutchinson ~ Maintenance Manager
  • Team Member

    image cannot be displayed
    Paul Godfrey ~ Account Manager
Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    82 High Street,
    Yarm,
    TS15 9AP

    Telephone us

    Letting: 01642 268173  Local call rate

    Email us

    Contact us

    Title

     Testimonials
    • Introduction

      'Building Trust Through Quality' 
      image cannot be displayed
      Our success and reputation has been built on our customer service and therefore, w e are proud to share with you some of our customer reviews and comments.

    Testimonials from Landlords

    • Landlord Testimonial

      Strongly recommend them!
       I have used Roseberry Newhouse to let and manage my property for many years now. During this time i have found them to be very professional in there roles, always helping and advising me on any issues or concerns that i have came across. I have never had any issues with Roseberry Newhouse and can strongly recommend them!
    • Landlord Testimonial

      You will sleep at night.
       Last year we asked Roseberry Newhouse to rent our property out. They found tenants almost immediately and the tenants were perfect. It was totally stress free and the ladies from Roseberry were perfect !If I was giving stars the ladies would receive six each !This year we asked them to rent it out again. Guess what, they found tenants almost immediately. The ladies sorted everything once again and no problems. This year they are managing the property.This year if I was giving stars they would receive seven each.Accept Roseberry-Newhouse to look after you and you will sleep at night.
    • Landlord Testimonial

      Confidence in Roseberry Newhouse
      We are landlords of a couple of properties and did not use an "agent" when we began leasing our first house. For seven years we dealt with the tenants ( the same tenants) directly and arguably developed a good relationship with them. This is the key....communication. When new tenants were required we contacted RN. They gave us good advice and service as well as finding a tenant. A few years ago we felt that we, as landlords, were not "in the loop" but RN listened to our concerns and have made excellent progress in righting the situation...so much so that when we took on another property we used Roseberry Newhouse to find a tenant as we were not "locally aware" of the state of the market. Again, we got good advice and a tenant.....still there after 3 years. The tenant calls the agent...the agent calls us IF NECESSARY. That communication is vital. We still feel that we are in touch with both tenants in both properties. Work that is required and agreed is done via RN and has been proven to be cost effective and reliable.The communication between tenant/agent/us is excellent. We have a great deal of confidence in RN and have no fears in recommending them. It should be born in mind that not everything goes smoothly ALL the time, but having had a recent default on rent we left the process to RN. Right now they appear to be controlling the situation admirably. Long may this continue.Thank you.
    • Landlord Testimonial

      Queries were answered promptly
       Having never been a landlord before, Rory gave a comprehensive overview of the whole process and provided answers to 101 "what if" scenarios! This ultimately made my decision in choosing Roseberry Newhouse.He kept me updated throughout the process and was prompt in returning all calls. Within a week we had several prospective tenants at which point Rory handed me over to Victoria.Victoria gave us a very detailed and honest appraisal of each tenant and maintained excellent communications throughout the process. She ensured that all further questions and queries were answered promptly both by telephone and e-mail and that the tenancy went through as smoothly as possible.In fact I can't believe how smoothly everything has gone through; everything I thought about had been done by Victoria and Rory. There were no unexpected bills, problems or attempts at selling me services I didn't need!I would recommend their services without hesitation.
    • Landlord Testimonial

      Very suitable tenant was found
       I worked in Yarm for many years before retiring three years ago. Through my work I was in contact with most Agents in this area. I always found Roseberry Newhouse excellent to deal with and thought if I needed an Agent they would be my first choice. I now am a "first time Landlord" and my choice was the right one. Rory has been excellent to deal with he guided me through all the steps in detail and with a great deal of patience. I was amazed how quickly a very suitable tenant was found. Victoria then took over the next phase and again she was excellent to deal with. Victoria answered all my questions with honesty, efficiency and yet again great patience. I would thoroughly recommend Roseberry Newhouse for any dealings with property and I hope to have a long association with the Company.
    • Landlord Testimonial

      Professional!
       Hi Claire, Just a great big thank you for dealing with my property. I really appreciate your help and the other members of staff they have been considerate and professional and I will recommend your services to all.
    • Landlord Testimonial

      Experience of  RN was a result
      Both Rory and Victoria were very responsive and helpful. They offered advice and answered questions Both kept in touch during search for tenant and always followed visit with feedback - we did not need to chase. Both were pleasant and my experience of Roseberry Newhouse was as a result a lot more positive than it has been in the past. Thankyou
    • Landlord Testimonial

      Expectations have been exceeded
      Over the course of dealing with the team at Yarm my expectations have been exceeded. From general dealings on the telephone to the finer details of finalising the let. An efficient service coupled with a very helpful, polite, friendly team has made the whole process extremely easy for me. Thanks a million guys!
    • Landlord Testimonial

      Property is in good hands 
       I have used Roseberry Newhouse since November 2011 for our rental property. The service is always excellent and any queries are always answered promptly and very professionally. It is peace of mind as a landlord to know that your property is in good hands and looked after.
    • Landlord Testimonial

      Excellent service, start to finish
       I have used Roseberry Newhouse for many years to rent out my property and would not hesitate to recommend them.Claire has always been extremely helpful with any queries I have had and provided an excellent service from start to finish.
    • Landlord Testimonial

      Very impressed
      We are delighted with Roseberry Newhouse. They always responded quickly to emails and provided a quick and reliable service. We have been very impressed and would highly recommend them to others.
    • Landlord Testimonial

      far superior to my last agent
       All staff are friendly and helpful whichever branch you contact with questions etc. This is the first time i have used this firm, they are far superior to my previous agent make life very easy they always ask before making any decisions "
    • Landlord Testimonial

      Certainly recommend
      " I found Claire to be very professional and kept me in touch with everything as it happened and I had much confidence in her and the way in which she managed the venture. No I have not used Roseberry Newhouse in the past but I would certainly now recommend them to anyone in search of a rental / purchase property. I think this Company should keep doing what they are as it has really been a pleasure and stress less time during the whole process. "
    • Landlord Testimonial

      Everything was explained
      " Everything was explained in detail and the staff were very helpful and friendly. This is the first time I have used this company ans would recommend them to anyone thinking of renting or buying. "
    • Landlord Testimonial

      Continue to act with care
      " Very pleased with Rory & Vicky at Roseberry Newhouse and this our second rental property with them. They continue to act with care and attention at all times. Have recommended to family and friend who also have rental properties
    • Landlord Testimonial

      Positive advice on rental values
      Overall, Roseberry Newhouse were very good, particularly in getting the property on to the market quickly and accurately, resulting in a number of enquiries. We could possibly have had more advice on the local rental levels as we had to reduce the rental to get a positive application. The individuals we dealt with were very professional and helpful at all times. "
    • Landlord Testimonial

      Friendly Office 
      O verall very happy with the service provided.One minor incident when a phone call regarding the move in date was not returned for over 24 hours but a very professional and friendly office.Would certainly recommend. 
    • Landlord Testimonial

      Excellent Service
      Excellent service. Quickly found me a suitable tenant. I have used Roseberry Newhouse before to find me a tenant and will definitely do so again
    • Landlord Testimonial

      successfully managing
      " We are very impressed so far with the service received. Roseberry Newhouse have just let the second flat for us after successfully managing the tenancy change of the first one some time ago. They are always extremely pleasant to deal with, efficient, professional and reassuring. They dealt very well with an awkward problem that cropped up with a tenant recently. We live a long way from the location of the flats so all the above is very important to us, as we are not to hand to deal with things ourselves. "

    Testimonials from Tenants

    • Tenant Testimonial

      Excellent Service
       Victoria could not have been more helpful or friendly... She made me feel at ease during a stressful time... Offered home email while on a weeks holiday.. That fell over time I had lots of questions for her to ask landlord... The personal touch was much appreciated.. Excellent service
    • Tenant Testimonial

      Professional & Helpful
       ALL OF THE STAFF WERE VERY HELPFUL AND ANSWERED ALL MY QUERIES AS I HAVE NEVER RENTED A PROPERTY OUT BEFORE. IT WAS A VERY EFFICIENT PROFESSIONAL SERVICE AND I CANNOT RECOMMEND THEM ENOUGH.
    • Tenant Testimonial

      Very good 
       Disappointed after my initial enquiry because the property was oversubscribed with viewings.Agent contacted me with possible viewing and suitability and have been very good since then
    • Tenant Testimonial

      Couldn't do enough for me
      I haven't used Roseberry Newhouse before but I would certainly use them again,they were so helpful and friendly,couldn't do enough for me. I am so pleased as to how smooth my move went.
    • Tenant Testimonial

      Team were fabulous
       The team were fabulous. Highly recommend. Rory, Vicky & Claire.
    • Tenant Testimonial

      100% recommend this firm 
      Our experience so far with Roseberry Newhouse has been very satisfactory. Compared to other national agents I have used they have been by far the best at providing a good service and keeping us informed. I would 100% recommend this firm
    • Tenant Testimonial

      Patient & Helpful 
      My boyfriend and I were very happy with the way our tenancy agreement was dealt with. The people who helped us were so approachable, friendly and professional. Dee and Carole in the Stokesley office and Victoria in the Yarm office were great. Patient and very helpful.The firm is well organised and so the whole process was very streamlined which made it convenient and easy from initial application to receiving our keys. I have rented property through Roseberry Newhouse before and am delighted to be doing so again.
    • Tenant Testimonial

      First Class
      People make the company and the people in Roseberry Newhouse Lettings are first class - very helpful and knowledgeable. "
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by roseberry newhouse , Yarm - Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to roseberry newhouse , Yarm - Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by roseberry newhouse , Yarm - Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

    Continue