Anderson's Lettings Agency Limited, Leicester

Chris prides himself on using his approaching 30 years experience in the business to provide the highest level of service standards and personally advising each of Anderson's clients. Chris started in Leicester estate agency in the 1980's after enjoying summer work experience. Chris has worked at a corporate and an independent estate agency in Leicester. After 10 years at these two agencies on Granby Street he formed Anderson's with his wife Joanne in 1998. There are very few agents working in Leicester with the rounded and extensive knowledge Chris has of the Leicester lettings market. Chris has been a member of the NAEA and ARLA for many years. His interests away from business include local rugby, football and cricket. As an RFU Level 2 coach Chris involves himself coaching local junior rugby players and assisting the committee of his local club.

chris@onlinelettings.com

Joanne and Chris met at a previous employer in 1994. Joanne has experience of working in all areas of the lettings business and now uses her skills to meticulously run the company's accounts office. Joanne oversees all payments to and from landlords, tenants, contractors and is the personal point of contact for our landlord clients for any financial enquiries. Joanne works from her home office, balancing family and work life in her busy working week. Joanne sets very high standards of organisation and delivers consistent results for our clients with her uncompromising pursuit of perfection. Joanne is a keen lover of everything dance, she enjoys going to the theatre and watching live music. She loves to cook and spend time entertaining friends and family.

jo@onlinelettings.com

Karen joined the company in 2002, initially as an administrator and lettings assistant. Since 2006 Karen has specialised in dealing with management and maintenance issues. She is constantly liaising with her approved contractors, tenants and landlords to fix all manner of issues. Karen has a very personable approach to her work, no day is ever the same for Karen and she is always busy helping someone. Away from the office Karen keeps herself fit with Pilates and some may say also her shopping. She loves to travel, spend time with family and friends and her devotion to Gary Barlow is legendary.

Karen@onlinelettings.com

Karl has vast experience of dealing with building and maintenance issues, having worked for a large maintenance contractor and national new house builder. Karl joined Anderson's in 2007 and during that time he has developed and added to our established group of local contractors who can complete works for our landlord clients. As a qualified Domestic Energy Assessor Karl completes all our property EPC survey personally, giving him a detailed record and insight into all our properties. Karl keeps trim by rock climbing. He loves to spend time with his young family as well as the 'Penny' the cat and 'Huey' the dog.

karl@onlinelettings.com       

Diane joined the company in 2001 After working at previous letting and estate agents for over 20 years. Having worked with Chris Anderson previously, Diane moved to join the company. Diane's enthusiasm and willingness to help everyone she meets has meant that she has fulfilled several roles in the company. Diane works with Kim completing the administration duties. Away from the office Diane loves to travel and spend time with her grandchildren.

diane@onlinelettings.com

Kim joined the company in 2011 from another local agency. She quickly used her experience to make the administration role her own. Kim and Diane deal with all the company's paperwork pre and post tenancy commencement. This includes liaising and negotiating with tenants and landlords for tenancy extensions, move ins and utility transfer management. Kim enjoys going to Zumba classes and loves going to the cinema too. Shopping, eating out and spending time with family and friends are all important to Kim when she's not in her office.

kim@onlinelettings.com

Rita has worked in the lettings business for over 15 years. She joined Anderson's in 2006 from another local agent. If you are looking for a property to rent, Rita is the one to help. Rita answers the phones, and she does many of the viewings. If the right tenant is there, she'll leave no stone unturned to find a good home for them. Of Italian heritage, Rita loves her family, homemade food and watching Strictly Come Dancing (preferably with a nice glass of wine).

rita@onlinelettings.com

Elaine has 20 years experience of letting and managing properties in Leicester. She joined Anderson's in 2007. Elaine's lettings experience includes 10 years managing a local letting agency branch. Elaine enjoys meeting and advising new landlord and tenants and plays a big part in our tenant interview and referencing process. Away from the business family is the focus for Elaine and she loves going to the theatre, concerts and socialising with friends.

elaine@onlinelettings.com

Matthew joined the company in 2014 from another local agency and he's keen to continue to learn from our experienced team and study all aspects of lettings. Matthew has fitted straight into the Anderson's team by showing an eagerness to help all our clients and maintain a high level of professionalism. Prior to starting in the lettings business Matthew has had many roles including being a Butlin's Red Coat. Matthew follows Leicester City and has a growing young family.

matthew@onlinelettings.com