User Guide

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Consult the Local Lettings Experts

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    Anderson's was formed in 1998 by Chris and Joanne Anderson who between them have over 40 years experience of letting properties to professional tenants within the Leicester area.

    Anderson's focus is purely on professional lettings within the Leicestershire area.


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    Professional Lettings Services 
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    Consult Anderson's for a wide range of properties to rent across Leicestershire. The local agent offering 'buy to let' guidance and valuations by Chris Anderson, full management and letting only services.

    Anderson's are ARLA (Association of Residential Letting Agents) registered.


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    City Centre Showroom
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    Our Charles Street office is centrally located in the heart of city and perfectly position opposite City Hall. Landlords and tenants alike get a warm friendly welcome from our experienced team of letting specialists. We are here to help you, please call in for a chat.   

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User Guide

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Why Choose Anderson's to Let Your Property?

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    Anderson's specialise in letting and managing all types of properties to the professional market across Leicestershire. Unlike many agents Anderson's are specialist letting agents, not estate agents who 'do lettings' .

    Regulation within the lettings industry is not compulsory and membership of ARLA (Association of Residential Letting Agents) is voluntary. Being a member of ARLA, the industry leading regulatory body in our opinion is a benchmark for how serious an agent takes their lettings business. Our membership of ARLA gives piece of mind to our clients that our staff are trained, our client accounts are protected and audited and we act within the strict rules of the association. 

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    Professional Lettings Services
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    Anderson's offers a range of landlord services including:

    • Full Management

    • Letting Only

    • Rent Guarantee and Legal Expenses Insurance

    • EPC Surveys

    • Buy to Let Advice and Valuations

    • Competitive Fees

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    Honest Reliable Advice
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    Chris Anderson is available to discuss your own property or portfolio without obligation. If you are looking at investing now or in the future Chris is here to give you honest reliable advice. If you are a new landlord, or have let property for many years Chris will be able to advise you on everything you need to be thinking about, including the ever changing industry regulations.   


    You can contact Chris by calling 0116 2511 411 (press option 3) or email him chris@onlinelettings.com

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Letting a Property From Anderson's ?

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    Dedicated staff to help you every step of the way


    Finding and letting a property with Anderson's couldn't be easier. Our friendly team are on hand to help match you to a suitable property.

    Once you have decided on which property you would like to reserve and you have paid the agreed money Anderson's will start the process of completing reference searches. These references will include employers, your previous or current landlord and credit checks.

    Our deposits are usually a month + £100 i.e. if the rent is £675 you will pay a £775 deposit. We mostly use the TDS and DPS for deposit protection.

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    How to get started?
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    Take a look at our property listings and give our team a call so we can register your details and requirements. We operate a popular mailing list through our own website www.onlinelettings.com so we can keep you updated of our new listings.

    We highlight our properties on YouTube so take a look there too.

    Most properties we offer will only offered to tenants without pets, but if you do have a pet we do have landlords who will allow this, just let us know what you need and we will try to find the right place for you.  

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    Moving in Day
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    When you have completed our referencing, identity and immigration checks the move in day soon comes around.

    Every occupant will need to attend our office to sign the tenancy agreement, pay the first period rent and the security deposit. We will then provide you with the keys and a professional inventory.

    You can then start moving into your new home safe in the knowledge that you have found a property through an ARLA registered professional letting agency. Your deposit will be protected and your personal details are secure.

    Just settle in.        

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Our team of experienced letting specialists   

  • Introduction

    Our people are our business
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    Our experienced staff are local people committed to providing the best possible service to our clients. We know the value of building relationships and trust with our landlord clients. When you contact Anderson's you know that you will be speaking with a dedicated letting specialist.  

    Our staff are always friendly and you'll receive high quality advice and a focus on the quality of tenant for suitable properties. 

    Family owned since 1998, Anderson's focus is purely professional lettings.

  • Team Member

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    Chris Anderson MARLA (Director)

    Chris prides himself on using his approaching 30 years experience in the business to provide the highest level of service standards and personally advising each of Anderson's clients. Chris started in Leicester estate agency in the 1980's after enjoying summer work experience. Chris has worked at a corporate and an independent estate agency in Leicester. After 10 years at these two agencies on Granby Street he formed Anderson's with his wife Joanne in 1998. There are very few agents working in Leicester with the rounded and extensive knowledge Chris has of the Leicester lettings market. Chris has been a member of the NAEA and ARLA for many years. His interests away from business include local rugby, football and cricket. As an RFU Level 2 coach Chris involves himself coaching local junior rugby players and assisting the committee of his local club.

    chris@onlinelettings.com

  • Team Member

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    Joanne Anderson (Director)

    Joanne and Chris met at a previous employer in 1994. Joanne has experience of working in all areas of the lettings business and now uses her skills to meticulously run the company's accounts office. Joanne oversees all payments to and from landlords, tenants, contractors and is the personal point of contact for our landlord clients for any financial enquiries. Joanne works from her home office, balancing family and work life in her busy working week. Joanne sets very high standards of organisation and delivers consistent results for our clients with her uncompromising pursuit of perfection. Joanne is a keen lover of everything dance, she enjoys going to the theatre and watching live music. She loves to cook and spend time entertaining friends and family.

    jo@onlinelettings.com

  • Team Member

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    Karen Lewin (Maintenance Coordinator)

    Karen joined the company in 2002, initially as an administrator and lettings assistant. Since 2006 Karen has specialised in dealing with management and maintenance issues. She is constantly liaising with her approved contractors, tenants and landlords to fix all manner of issues. Karen has a very personable approach to her work, no day is ever the same for Karen and she is always busy helping someone. Away from the office Karen keeps herself fit with Pilates and some may say also her shopping. She loves to travel, spend time with family and friends and her devotion to Gary Barlow is legendary.

    Karen@onlinelettings.com

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    Karl Billington (Maintenance Manager) 

    Karl has vast experience of dealing with building and maintenance issues, having worked for a large maintenance contractor and national new house builder. Karl joined Anderson's in 2007 and during that time he has developed and added to our established group of local contractors who can complete works for our landlord clients. As a qualified Domestic Energy Assessor Karl completes all our property EPC survey personally, giving him a detailed record and insight into all our properties. Karl keeps trim by rock climbing. He loves to spend time with his young family as well as the 'Penny' the cat and 'Huey' the dog.

    karl@onlinelettings.com       

  • Team Member

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    Kim Blackwell (Administrator)

    Kim joined the company in 2011 from another local agency. She quickly used her experience to make the administration role her own. Kim and Diane deal with all the company's paperwork pre and post tenancy commencement. This includes liaising and negotiating with tenants and landlords for tenancy extensions, move ins and utility transfer management. Kim enjoys going to Zumba classes and loves going to the cinema too. Shopping, eating out and spending time with family and friends are all important to Kim when she's not in her office.

    kim@onlinelettings.com

  • Team Member

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    Katie Bridger
    The longest serving staff member of the Anderson's team. Katie, Chris and Joanne all worked together at their previous employer. Katie continued to work as the branch manager when Chris and Joanne formed Anderson's in 2008 but she soon joined up with them as the business expanded. Katie has nearly 20 years experience of lettings in Leicester. Katie has fulfilled all roles from administration and viewings to being the office manager. In recent years Katie has continued to work for the company on the weekends. Away from the office Katie loves spending time with her grandchildren, looking after animals and visiting Ireland.

  • Team Member

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    Rita Carvetta-Pearce

    Rita has worked in the lettings business for over 15 years. She joined Anderson's in 2006 from another local agent. If you are looking for a property to rent, Rita is the one to help. If the right tenant is there, she'll leave no stone unturned to find a good home for them. Of Italian heritage, Rita loves her family, homemade food and watching Strictly Come Dancing (preferably with a nice glass of wine).

    rita@onlinelettings.com

  • Team Member

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    Elaine Palfreyman

    Elaine has 20 years experience of letting and managing properties in Leicester. She joined Anderson's in 2007. Elaine's lettings experience includes 10 years managing a local letting agency branch. Elaine enjoys meeting and advising new landlord and tenants and plays a big part in our tenant interview and referencing process. Away from the business family is the focus for Elaine and she loves going to the theatre, concerts and socialising with friends.

    elaine@onlinelettings.com

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    Linda Spence 
    Linda joined Anderson's in 2015 and has quickly settled into the 'Anderson's way' of meeting and greeting customers in our busy city centre showroom. The appointed office 'techy' who deals with our software systems and web portal updates, making sure our properties are advertised in the best possible way, as well as dealing with new tenant and landlord enquiries.

    linda@onlinelettings.com  

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    Trisha Thornewell (Administrator)
    Trisha works with Kim in the busy administration office ensuring all the documents are in place for our landlord and tenant clients. Trisha uses her experience of being a landlady to great affect when helping tenants and landlords. Trisha always has a big smile for everyone and you can be sure she'll be the one arranging the office Christmas tree and baubles ! Away from the office Trisha loves spending time with her new grandson, going for long walks and eating out.
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    User Guide

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    96 Charles Street,
    Leicester,
    LE1 1FB

    Telephone us

    Letting: 0116 452 0116  Local call rate

    Email us

    Contact us
    User Guide

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    What do our clients say ?

    Testimonials from Landlords

    • Landlord Testimonial

      your staff have been exceptionally efficient

      I have strongly recommended your firm to a friend as a letting agent when the time comes. You and your staff have all been exceptionally efficient, polite and reliable - it's impressive and uncommon

      Dr Chatterjee  -  Jan 2015



    • Landlord Testimonial

      continued support and excellent service.

      Thank you for your continued support and excellent service.

      Mrs Bennour - Jan 2015



    • Landlord Testimonial

      I  couldn't imagine going anywhere else.

      I really rate this agency. Personal service built up from years of knowledge of the residential lettings market in Leicester. I have had my flat managed by Anderson's for nearly 6 years and am impressed by the quality of service - from knowledgeable and friendly staff to a network of maintenance contractors. I couldn't imagine going anywhere else.

      Mrs Hansen - Dec 2014

    • Landlord Testimonial

      I can always rely on Anderson's Lettings!

      Thank you so much for letting me know. I can always rely on Anderson's Lettings!

      Tracey - March 2015

    • Landlord Testimonial

      ...we really appreciate all the efforts........

      Thanks very much Jo-hope you are well-looking forward to the team getting us a new tenant-we really appreciate all the efforts you folks make on our behalf.

      April 2015

    Testimonials from Tenants

    • Tenant Testimonial

      always been helpful

      It has been a pleasure having Anderson's as our agency. You have been always very helpful,

      Mr Molano

    • Tenant Testimonial

      ......will recommend you to anyone....

      We have only positive things to say about Anderson's Letting Agency. You have always been highly professional, replied quickly to calls and been very helpful when we have had queries. We have unfortunately not had this experience with other agencies! We understand that the landlord had his reasons for selling the property and we are appreciative that we were informed of this early on and that the staff at Anderson's made it clear and easy for us to move onto a new property. We thank you for this and will recommend you to anyone who is ever interested in using your services in the future.

      Mr & Mrs Snaith


    • Tenant Testimonial

      ...really professional throughout...

      Thanks for your help on things over the past 12 months. You've been really professional throughout which made life easier

      Mr Worth - Jan 2015

    • Tenant Testimonial

      ...you guys look after me !

      Just wanted to thank you for sorting the painting of the staircase. Please do pass my regards to my landlord. I know you guys look after me!

      Mireya - Feb 2015

    • Tenant Testimonial

      ....thanks for your support during the tenancy.

      Thanks for your help on this, appreciate your speedy response. And again, thanks for your support during the tenancy, and I would certainly have no problem with recommending Andersons to anybody in the future.

      Mr Lundberg March 2015

    • Tenant Testimonial

      ........ for being great agents.

      Thank you for such a quick reply. I really appreciate your response and comments and once again would like to thank you all at Andersons for being great agents.

      Mr Preston June 2015 

    • Tenant Testimonial

      ...the most polite, helpful and efficient agents.

      Thank you for being so helpful during my tenancy- in all my years of renting Andersons have been the most polite, helpful and efficient agents

      Katie - September 2015

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    Disclaimer

    The content on this Microsite has been uploaded by Anderson's Lettings Agency Limited, Leicester. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Anderson's Lettings Agency Limited, Leicester. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Anderson's Lettings Agency Limited, Leicester. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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