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Welcome to Balgores Property Group
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    Balgores Lettings are one of the area's leading Letting and Management Agents offering a complete rental, management and rent processing service covering the whole of the Havering and Barking and Dagenham areas.

    Headed by our Director Daniel Hanks, who has been in the industry since the 90s, and is a member of the Association of Residential Letting Agents (ARLA). We are also members of The Property Ombudsmen Scheme for Letting Agents. As fully Licensed ARLA members we are bound by a strict code of conduct which we combine with a proactive and professional approach to the marketing, rental and management of your property.

    Our experience within the local letting market means that we are in an ideal position to successfully take care of your renting and management needs. We have skilled, professional and reliable staff, who will ensure that you receive the highest quality service throughout our relationship together

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    Why Use Balgores

    Balgores Lettings have established themselves as one of Havering's leading Letting and Property Management specialists by always making sure our Clients are put first and that we constantly exceed their expectations.

    We rigorously vet all Tenants to ensure their suitability by credit scoring, work references, landlord references and proof of I.D so that you can rest assured that we have done everything possible to make sure your risk is minimised.

    However for absolute peace of mind that on the rare occasion that something does happen we offer rental warranty options to make sure you still receive your rent.

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    Why is our Management Department Different

    Balgores have always realised that the key to a successful letting and, therefore, satisfied clients is the management of the property after the Tenants have moved in.

    With this in mind we have invested heavily in state of the art technology allowing our clients to have access to an on line state of the art management system, constant updates should there be any repairs and a library of information relating to their Tenancy.

    We also know that whilst Technology is wonderful the most important thing to most of our clients is the quality of the staff and this is why we only recruit the right type of people who are dedicated to client satisfaction and most have recently completed their diploma in Residential Letting & Management.

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    What Do I Do Now
    That's the easy part. Just give us a call on 01708 755508 and speak to our Area Lettings Manager Chris Ping who will happily answer any further questions you may have or arrange to visit your property and provide you with a full valuation.
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    Who is responsible for payment of the Utilities?
    You will be responsible once you move into the property, this would include Water, Gas, Electricity, Council Tax, telephone and TV licence.

    Who is responsible for repair/maintenance problems?

    The Landlord would normally be responsible for repairs to the property but you would be expected to carry out day to repairs, eg light bulbs, fuses etc, and should any damage be caused through negligence then this would be your responsibility to have repaired. A tenant should report repairs as soon as they become aware.

    Will my privacy be respected?

    Yes. Your privacy is respected. It is normal for a Landlord or Agent to carry out inspections during the Term of the Tenancy however they should give you reasonable notice of this and it would not normally take place more often than quarterly. This area is normally covered in the tenancy agreement signed by you and the Landlord.

    Does the Letting Agent I choose matter?

    Yes. To ensure you receive a professional service its best to choose an agent who is a member of ARLA(Association of Residential Letting Agents) or NAEA (National Association of Estate Agents). ARLA & NAEA members ensure that the transaction is handled properly. An ARLA or NAEA agent works to professional standards that work well for both landlord and tenant. For example, the tenant renting through an ARLA or NAEA agent can expect that the landlord will carry out safety checks e.g. gas, electrics, furniture etc. The correct tenancy agreement will be used, ensuring that responsibilities are clearly set down and privacy of the tenant is adequate. An ARLA or NAEA agent will also have proper procedures for reporting and dealing with repairs and furthermore provide a bonding scheme, which will protect your deposit (details available). You may be advised to check if the agent is part of The Property Ombudsman (part of the OFT)

    How do I know my deposit is protected?

    Your Agent/Landlord must provide you with details of the Scheme under which the Deposit is protected within 30 days of you paying the Deposit to the Agent. Making sure you use an ARLA or NAEA registered Agent.

    How long do I have to rent for?

    Most Tenancy Agreements will be for a 12-month period but on some occasions it may be possible to insert a break clause allowing you to give two months notice after the first 4 months have elapsed.

    What happens if I want to leave early?

    If you need to leave the property before the end of your Tenancy or any valid break clause you will be responsible for paying the rent until a suitable replacement Tenant has been found and you will also be responsible for meeting any costs incurred by the Landlord in re-letting the property.

    What is the most common type of agreement used and can I add things that concern me?

    Almost all Tenancy Agreements used these days are Assured Shorthold Tenancies. This is normally a standard contract between landlord and tenant. If the Landlord agrees to certain conditions, i.e to provide furniture, allow decorating etc, an extra clause be added to the agreement to this effect. The landlord is not obliged to carry out promises so it is important that you requests are documented.

    Will I have any contact with the Landlord or will the Agent handle all matters?

    This will depend on the service that the Landlord instructs us to carry out for them. In the event of a Let Only service you will be provided with the Landlord's details when you move in and will have no further dealings with us. If we have been instructed as Rent Processing agents then you will have the Landlord's details for any issues relating to the property but all rent issues will be dealt with via us and finally if the Landlord instructs us to Manage the property then all dealings will be via us and you will have no dealings with your Landlord.

    What does the Letting Agent do?

    Our Client is the Landlord and therefore we are limited in any help we can offer a Tenant. As a professional Agent, however, we would help as much as possible and will not move you into a property unless we know it is safe for you to do so. When we act as Managing Agents we will try to be fair with all dealings between you and the Landlord and if we believe your point to be valid would certainly let the Landlord know.

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  • Introduction

    Whether you''re a first time landlord or an experienced investor with a portfolio of properties in the area, our multi award-winning letting and property management experts in Hornchurch aim to exceed your expectations from the very first time you contact us.

    We offer the personalised Hornchurch rentals service you would expect from a small agency, together with all the advantages of working with a larger, more established property group that is also a member of the Association of Residential Letting Agents (ARLA).

    "Our staff are all highly trained and committed to ensuring you receive the highest level of service from the moment you first call us and throughout the letting and management of your property."

  • Team Member

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    Chris joined the Upminster team as Lettings Manager in June 2016, having been in the industry since 1997. He brings with him 22 year's experience in the East London and Essex area, Chris has progressed to become Area Lettings Manager and has experience in dealing with large portfolio Landlords and Companies and is eager to find new opportunities in the Upminster and Hornchurch area. Chris lives with his wife and 2 children in the local area and is passionate about his team, West Ham united, pool and darts.
  • Team Member

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    Michael Jones - Lettings Consultant
    Michael joined Balgores in 2017 having come from a lettings background, He joined us due to our reputation as the number one agent in the area. Having lived in the Havering area all his life he knows everything there is to know and feels this will help tenants and landlords. In his spare time Michael enjoys spending time with family and friends and loves to watch NBA basketball.
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    Courtney Shipp - Lettings Consultant
    Courtney joined Balgores Lettings team in early 2019 as a lettings consultant. Courtney has over two years experience in both the Sales and Rental market which she brings over to Balgores. In her spare time she enjoys eating copious amounts of food and reading crime thriller novels, all while in the company of her 7 dogs. Courtney looks forward to a long and successful career at Balgores.
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    Testimonials
    • Introduction

      It's offten said that the very best way to advertise is by the recomendation of satisfied clients we have dealt with in the past. As a long established and service focused company Balgores are proud that so many of our current clients have taken the time to write down just how happy they are with the service they have received from us in the past.

    Testimonials from Landlords

    • Landlord Testimonial

      Thanks Chris & your team
      Staff have been extremeley professional & helpful and been very impressive at leeping us informed of progress
    • Landlord Testimonial

      Very efficient & friendly
      Chris has been brilliant to work with. Very efficient and friendly.
    • Landlord Testimonial

      ..continuous & prrofessional service
      I look forward to your continuous professional & quality service throughout the period of rental of the property. I commend the professionalism of Chris Ping & team.
    • Landlord Testimonial

      excellent all round service
      An excellent all round service
    • Landlord Testimonial

      I'd recommend Balgores to anyone
      All staff were helpfull, friendly and attentive.
    • Landlord Testimonial

      ..knowledge & experience
      Chris Ping's in depth knbowledge & experience in this area and his willingness to answer any & all queries is a very much appreciated resource.
    • Landlord Testimonial

      Let within 2 days..very impressed
      Property let within 2 days. very impressed with the service especially as the Tenancy came at a very busy time for me...Very good staff
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    Disclaimer

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