For 52 years we’ve been putting a smile on people’s faces. There’s nothing better than to hand over the keys to a buyer or tenant for them to start a new life in a new home!
How we do it isn’t rocket science but at Copes we are more conscious than most of the overriding importance of providing a service, delivered passionately by people who know. Perhaps this is one of the reasons why we enjoy such a good atmosphere in our offices. Most of our staff have been with us for many years.
This combination of experience and local expertise delivers unsurpassed and intense market knowledge of the immediate Thurrock area, meaning that property buyers, sellers, tenants and landlords can expect to receive the most relevant and up to date comment and opinion when it comes to property valuation, market intelligence and strategic marketing advice.
We’ve even been known to feed a seller’s cat when they were on holiday!
What do our clients think of us?
As you can probably imagine in 52 years we have sold and let thousands of properties and during that time we have had many clients and their children return to us. One such couple Brian and Ofelia came back to us 3 years ago after having bought their flat from us in 2007.
At the time prices weren’t quite right for them to sell but we kept in touch and this year when the market conditions were right we remarketed their property and within two days secured an offer above the asking price. Brian and Ofelia soon found a new home to buy, timescales were agreed between all of the parties in the chain and the sale proceeded.
Confident that all was going to plan Brian and Ofelia moved out to their holiday home in Spain where they were able to communicate frequently with us and their solicitor via e-mail. Such is the relationships we have with our clients that when Brian and Ofelia first went out to Spain they realised that they’d inadvertently left an item behind in their flat, so we collected and couriered it out to them. They have now returned to move into their new home,
“My wife and I used Copes when we bought our flat that we have now sold, so, as their service was second to none then, it made sense to use them again. Everything that they have done or for which they have been responsible has been done promptly and efficiently, with friendliness and charm. Outside core requirements, they prepared the EPC at reasonable cost, and helped me personally with a problem that was not their responsibility, with the same commitment and efficiency as everything else. Our managing agents remarked that Copes is one of the best estate agents in Grays, and, so far as I am concerned I would recommend to others who accept the above, why on earth would you go anywhere else? If I move again, unlikely, I definitely will”.
Brian and Ofelia – Coal Court Grays
In 2014 we were awarded the All Agents Gold award for service and our goal is to retain this title for many years to come.
8 Orsett Road Grays Essex, RM17 5DL