James Cridland has run various estate agency businesses over many years, taking each to market leader status. He has helped thousands of people to find a new home. He is also second generation estate agent so can confidently say property is "in the blood". His decision to open Cridland and Co is the culmination of years watching agents putting profit first and service a distant second, realising that if service is always put first profit will always follow - not a difficult logic!
He is also downright obsessive, the smallest detail being sometimes the difference between successful marketing and failure he insists every photo and every word must be perfect. Consequently Harriet spends a lot of her time hiding his laptop and mobile on holiday/ after hours... Outside work if it has an engine or a sail it's James' passion, and when he's not working on a car or boat he can often be found in a second-hand record store or soldering old bits of hi-fi together (some of which survive the experience...)
Harriet Cridland owned and ran a recruitment business for 10 years, building it from nothing - then sold it as a successful concern with an international reputation. Her understanding of business and finance is second to none, she is an outstanding networker and fantastically organised, and she is never afraid to be completely honest with her advice (some might say blunt? We couldn't possibly comment!). She is responsible for all our branding and all our finance, which we are glad of as both are often impossibly complicated and require the patience of a saint.
Once a keen and accomplished horse rider, she is hoping that between family and work there will be more time for that one day. Meantime, like James, she loves classic cars and sailing boats; unlike James she is also a fabulous cook.
Oliver-Tristan Barker (commonly known as OTB, for brevity...) is a well established Oxfordian. Selling in and around Oxford, London and Surrey, his experience is impressive across a wide range of prices, styles and areas. After six years in the industry he has built up a level of knowledge many agents twenty years his senior can't claim. Frankly, he also makes the rest of us feel idle - his ability to cram 36 hours into 24 is bewildering. An amateur thespian with a panache for the spoken word, keen (obsessive?) photographer, mentor to others, carer, there's something disturbingly effortless in the way he works, For those needing help with the reassurance of a true idealist, OTB needs to be your first call. He truly will find you the solution.
Chris Murray proves the old adage "still waters run deep", coming across as the epitome of calm and quiet thought. He has the instinct rarely found in agents for identifying what people want and helping them find it, particularly majoring on looking at what a property could do at least as much as what it is now. With an effervescent Spanish partner and two young children, Chris might say he comes to work for a rest! As detail-obsessed as James, buyers and sellers know that he will find a solution to their needs. With skills and interests ranging from fluid dynamics and engineering to Venetian plastering and advance computer programming he is clearly too bright to be an estate agent - just don't tell him that...
Rebecca Shaw Becka loves lists... Lots of lists... and lists of lists... This is a good thing for an administrator as she is permanently looking to rationalise and streamline everything we do, while keeping the diary and the "back office" in control with a rod of iron. She is also our Lettings controller, with an enviable ability to react quickly and smoothly to any crisis.
A country girl from West Oxfordshire, before coming into this business she could be found running busy pub/ restaurants with up to 100 covers - not for the faint-hearted, and requiring serious organisation skills. Consequently her people skills, especially her ability to sort out crises calmly, are beyond reproach. Outside work, she confesses her OCD attitude extends to everything from cleaning to organising, which might be why while she tries to find a moment to go to the gym she admits to failing regularly...
Sara MacAndrew-Uren An inveterate property nut, she originally tried to sell her previous house through one of our competitors. When that failed she came to us. After the sale successfully went through Sara nagged us until we agreed to bring her in for weekends, this has now expanded to weekdays as well. She clearly knows far more about property than most "professional" estate agents. This is something that viewers frequently comment on, usually along the lines of "Sara's amazing, the only agent we've met today who knows anything about the property she is showing!" Her sunny attitude is noticed by all she meets and we are delighted to have her back after the birth of her second child.