About Us
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    Darlows is one of South Wales' leading independent letting agents with a network of busy and bustling branches located in all of the key cities and towns in the region.
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    Talented people 

     We employ some of the friendliest, most approachable and attentive agents at Darlows. Our people are bright, energetic and helpful. They balance great sales techniques with good, honest advice and a commitment to looking after each and everyone one of our customers expertly. 

    Lots of choice 

     From simple mid-terraced houses to grand, family homes in the country (and pretty much everything in-between) Darlows has rental properties available to suit all tastes and budgets.

    Available 8am til 10pm everyday 

     Most letting agents are open 9-5. Not Darlows. We are available for you from 8am and 10pm every day of the week. This means you'll never miss on the increasing number of people searching for property in the evenings or over the weekend. 

    Fully regulated 

    Darlows is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice 

    Advanced marketing techniques 

    Darlows leads the way in estate agency marketing in South Wales, with newspaper and magazine advertising, email marketing, iPhone and iPad apps, dedicated PR and community-based activities. We even have a full-time social media expert spreading the word about your property on Facebook, Twitter and YouTube. Tenant referencing We undertake extensive tenant referencing to minimise risks for landlords and ensure that everything runs as smoothly as possible throughout the tenancy. Property management service Darlows offers a range of specialist property management services for its landlords ranging from property management and Gas Safety Certificates through to tenancy agreements and inventory checks. Ask your local branch for more details.
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    Magic Moments

    Darlows supports Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Darlows, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

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    Are you considering letting your property? Darlows can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish.
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    Lettings specialists 

    Darlows prides itself on being specialists in the South Wales lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none.  

    Expert people 

    Darlows dedicated lettings staff are committed to offering the highest levels of care and attention, and are available between 8am and 10pm seven days a week to ensure that every tenancy runs smoothly.

    High-profile marketing 

    We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove, Zoopla to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants. 

    Tenant referencing 

    Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The Darlows referencing service has been designed to minimise risks and to ensure that the let runs effortlessly.

    Property management service 

    Darlows has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately. 

    Peace of Mind ARLA 

     Darlows fully supports the Association of Residential Lettings Agents (ARLA) code of practice. Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times. 

    NALS Darlows is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress. 


    Darlows is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes. 

    The Property Ombudsmen 

     Darlows is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

     The OFT makes sure that estate agents such as Darlows act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.
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    Darlows has thousands of highly affordable properties available to rent across South Wales. The only problem you will have is deciding which one to choose.
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    Range of properties 

     We have an extensive range of properties to suit all tastes and budgets. From city centre studio apartments to four bedroom detached family homes, Darlows has something for everyone.

    Dedicated staff 

     Darlows has one of the most extensive networks of fully-trained lettings agents across South Wales. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you. 

    Available seven days a week 

     Every Darlows lettings is available to help between 8am and 10pm seven days a week. 

    Fully regulated 

     Darlows is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice"
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Meet the team
  • Introduction

    Darlows Albany Road Lettings

    T: 02920 492355

    E: cardiff.lettings@darlows.co.uk

    Facebook: Albany Road Darlows Lettings

    Twitter: AlbanyRdLetDar

  • Team Member

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    Carly Maidment - Lettings Manager

    Carly has almost 10 years experience in the estate agency, the last two of which have been spent with Darlows in Albany Road. She has an excellent knowledge of lettings and prides herself on her fantastic service to her customers.

    Call Carly on 02920 492355 or email carly.maidment@darlows.co.uk

  • Team Member

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    Karl O'Dare - Senior Lettings Negotiator
    Karl is a Senior Negotiator who has been with the company in the past and worked in both branch and Property Management but more recently he has been working in both the Newport haart branch and Cardiff Darlows branch as a Senior Lettings Negotiator.

    Call Karl on 02920 492355 or email karl.o'dare@darlows.co.uk
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    Jessica Higgins - Trainee Lettings Negotiator
    Jessica is a Trainee Lettings Negotiator who has been wit the company since the beginning of 2013. Jessica has no previous experience in the industry but has a lot of customer service experience due to her previous career as cabin crew.

    Call Jessica on 02920 492355 or email jessica.higgins@darlows.co,uk
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Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Albany Road Lettings
101 Albany Road,
CF24 3LP
Letting: 02922 430166  Local call rate
Network Offices Address Services Contact
Ashford -Middlesex
18 Church Road,
TW15 2UY
Letting: 01784 668050  Local call rate
Balham - Lettings
154 Balham High Road,
SW12 9BN
Tel: 020 8673 8922  Local call rate
Letting: 0843 314 6228  BT 4p/min
2-4 Great Square,
Letting: 01376 808056  Local call rate
Chelmsford - Lettings
65 Duke Street,
Tel: 01245 351707  Local call rate
Letting: 0843 313 2506  BT 4p/min
Chiswick - Lettings
277 279 Chiswick High Road,
W4 4PU
Letting: 020 8012 5087  Local call rate
East Ham - Lettings
219 High Street North,
E6 1JG
Tel: 020 8586 2588  Local call rate
Letting: 0843 313 1844  BT 4p/min
Enfield - Lettings
38 The Town,
Tel: 020 8363 6737  Local call rate
Letting: 0843 314 3178  BT 4p/min
849 Fulham Road,
Tel: 020 7371 8132  Local call rate
Letting: 0843 315 0142  BT 4p/min
Hampstead Lettings
68 Heath Street,
Letting: 020 8012 4990  Local call rate
Harborne - Lettings
107 High Street,
B17 9NR
Tel: 0121 426 2931  Local call rate
Letting: 0843 310 2737  BT 4p/min
Ilford - Lettings
184-188 Cranbrook Road,
Tel: 020 8554 7982  Local call rate
Letting: 0843 314 6851  BT 4p/min
Leytonstone - Lettings
49/50 Church Lane,
E11 1HE
Tel: 020 8787 5746  Local call rate
Letting: 0843 314 3804  BT 4p/min
Loughborough - Lettings
27 Market Place,
LE11 3EB
Tel: 01509 262897  Local call rate
Letting: 0843 313 6030  BT 4p/min
Merthyr Tydfil Lettings
32 Victoria Street,
Merthyr Tydfil,
CF47 8BW
Letting: 01685 666000  Local call rate
306-308 High Street,
Letting: 01689 499738  Local call rate
Rayleigh Lettings
19 Eastwood Road,
Tel: 01268 772917  Local call rate
Letting: 0843 314 6184  BT 4p/min
Rushden - Lettings
120 High Street,
NN10 0PD
Letting: 01933 719002  Local call rate
Slough Lettings
76 High Street,
Letting: 01753 377100  Local call rate
Stratford - Lettings
4a Leytonstone Road,
E15 1SE
Letting: 020 8012 0326  Local call rate
Swansea Lettings
1 Walter Road,
Letting: 01792 734016  Local call rate
33-35 York Street,
Letting: 020 8012 0002  Local call rate
Upper Tooting Lettings
179 Upper Tooting Road,
SW17 7TJ
Tel: 020 8767 3215  Local call rate
Letting: 0843 313 0258  BT 4p/min
Welwyn Garden City
23 Stonehills,
Welwyn Garden City,
Letting: 01707 900062  Local call rate
31 Bridge Road,
Letting: 020 8012 5253  Local call rate
Worcester Park - Lettings
50 Central Road,
Worcester Park,
Tel: 020 8330 1871  Local call rate
Letting: 0843 314 5251  BT 4p/min


Where we're active

Our Branch

Our Branch

Current Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

101 Albany Road,
CF24 3LP

Telephone us

Letting: 02922 430166  Local call rate

Email us

Contact us


Testimonials from Landlords

  • Landlord Testimonial

    Dealing with the team was easy and professional
    "Dealing with the team at Darlows specialist branch was easy, pleasant and most importantly professional from start to finish! As an experienced Landlord it was refreshing to have agents who genuinely appeared to care about your preferences and wishes whilst all along providing constructive feedback and updates during the process. My first stop will most certainly be these guys next time I need to find a tenant quickly and efficiently - I can't speak highly enough of them."

    James Bird, Cardiff, November 2013 
  • Landlord Testimonial

    A very quick and efficient rental
    "I approached Darlows lettings for my property in the Rumney area of Cardiff. I met Sarah Howe who was very friendly and approachable. It was through Sarah and all her help and guidance that resulted in a very quick and efficient rental. I would like to thank Sarah for all her help both during and after the tenants moved in and her customer service skills are excellent. Thank you Sarah."

    Helen Kemble-Davies, Rumney, October 2013 
  • Landlord Testimonial

    The staff are friendly and courteous
    "I have been a landlord with Darlows for 18 months. In that time I have had fantastic service from and absolutely no issues at all. The staff at the branch are very friendly and courteous and have always had clients ready to rent my property before the previous tenants had moved out! As a new landlady Darlows have taken the stress out of managing my property and I'm very happy to continue on with their services. My thanks especially to Carly, Karen and Jess who simply make my life easier!"

    Claire O'Brien, Llanishen, September 2013 

Testimonials from Tenants

  • Tenant Testimonial

    Polite, helpful, supportive and positive
    "Dear Darlows, I am writing to provide you with my feedback for future reference. I am delightful to tell you that the overall experience with your agency was very satisfactory. Your agent Noreen from the very beginning was very polite, helpful, positive and supportive. 

    She had answered all my questions as well as being very informative. Noreen has helped me to push things forward to speed the referencing process up. She was great at answering or making a calls and giving a reply too. 

    She had all the paper-work ready prepared. While handing me the keys for my new flat noreen made me feel very excited about my new place and I am sending huge Thanks.  I can say it was worth every penny. Big thanks again"

    Agata Gibi, Albany Road, October 2014
  • Tenant Testimonial

    All staff very polite and helpful
    "Excellent communication throughout the entire moving in process.  All of the staff connected with the move were polite and very helpful"

    Jason Jones, Albany Road, June 2014
  • Tenant Testimonial

    Happy with friendly & professional manner"
    "Cheryl was very helpful, she dealt with our case in a friendly and professional manner.  I would be very happy to deal with Cheryl again in the future"

    Artur Lozynski, Cardiff, December 2013
  • Tenant Testimonial

    A very friendly and welcoming service
    "Darlows have been very helpful and informative regarding all our needs and questions about renting a property. Sarah has been very helpful in particular which has allowed us to speed up the process. A very friendly and welcoming service - thank you."

    Olivia Norman and Michael Paglionico, Swansea, November 2013 
  • Tenant Testimonial

    The staff went above and beyond 
    "Very good customer service right from the start. The staff went above and beyond to help our family find the home that we have been searching for for so long. Thank you Darlows Albany Road."

    Salvatore Scognamiglio, Cardiff, September 2013 
  • Tenant Testimonial

    Jessica was customer focused 
    "I have recently taken out a rental and wanted to thank and compliment the team in the Albany Road branch. From first contact some months back I was kept updated of properties and received calls to check if I was still looking.

    Jessica Higgins met me at the property and from start to finish the whole process worked smoothly, she was informative, always well presented, customer focused and made the whole process hassle free. The team in the office were also excellent on an earlier viewing and the back office support through the process.

    When I compare this to other agents I experienced, it was first class.

    Thank you to Jessica and the team."

    Tony Waite, Cardiff, September 2013
  • Tenant Testimonial

    We found moving with Darlows a seamless experience
    "We found moving with Darlows to be a seamless and enjoyable experience and went without any issues. We would move with them again, especially due to the help from Karan in the Albany Road team!"

    Sarah Milligan, Cardiff, September 2013 
  • Tenant Testimonial

    I found Darlows very understanding and supportive
    "This is my first time renting so I had many questions regarding the procedures. I found Darlows and the staff very understanding and supportive. The staff were all particularly kind, patient and very competent. I am very satisfied with the service and am definitely coming back for future housing matters. Thanks so much!"

    Janine, Cardiff, September 2013 
  • Tenant Testimonial

    The best agents I have ever dealt with 
    "Darlows have been a great help and very professional. They are the best agents I have ever dealt with and would highly recommend them."

    Alison Johnson, Rumney, September 2013 
  • Tenant Testimonial

    I am happy to have dealt with Darlows
    "I am happy to have dealt with Darlows. Efficient documentation and procedures and once the keys were ready, everything was ready to move in."

    Tina Tounsi, Cardiff, September 2013
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The content on this Microsite has been uploaded by Darlows, Albany Road Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Darlows, Albany Road Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Darlows, Albany Road Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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