highly satisfied landlord
We started using Edison Ford, then known as the Rented Property Agency, in 1993, when we unexpectedly found we had to rent out a small house, and until next month, when our situation changes, continued to use them. Our son also is both a highly satisfied landlord and a tenant with them. We also use Edison Ford Insurance Brokers.We wanted to employ a small local firm and the decision was a wise one. We have been impressed by their unfailing good advice and their personal touch, professionalism and integrity. They are almost always quick to respond to difficulties. Repairs are carried out at a reasonable price and to a reasonable standard. They are ready to discuss the ins and outs of different approaches to redecoration or the replacement of appliances.What we would like to stress is that they take very seriously their equal duty to landlord and tenant. As landlords we have come to appreciate that. They have been discerning in recommending good tenants to us and, on one occasion, managing the difficulties that one of our tenants found themselves in, to mutual advantage. And in 26 years we have had to leave a property untenanted for a total of less than a month.The usual disclaimer: we offered to recommend Edison Ford; this review is not just written at their suggestion.