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About Us .............................
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    Cheltenham's Premier Residential Lettings Agent
    Known for our professional attitude, local market knowledge and helpful advice, we are the preferred choice by tenants, landlords and investors.
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    Service for Tenants and Landlords

    We like to have happy Landlords and happy Tenants!

    As a proactive team, all the staff at HMT try to give as much help as we can to ensure hassle-free moves and settling-in for our tenants and professional advice and support for our Landlords.

    HMT are "The Better Letters"

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    Confident Advice for Investors
    Having a clear knowledge of the existing market in Cheltenham, and the experience to be able to make confident judgements and predictions for the future, make HMT able to give confident advice for both first-time and seasoned Property Investors.
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Taking the stress out of your lettings............
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    Why use HMT?

    At HMT we understand that the letting and management of property revolves around people, those who own it, those that live in it, and those who manage it.

    This is why HMT lettings and management have strived hard to ensure that we are 'putting the person back into property'.

    HMT has over 20 years experience in letting property in and around Cheltenham and this experience provides a solid foundation for our successful lettings agency.

    We have an in-depth knowledge of the Gloucestershire lettings industry and offer: 

    • Free rental valuations and viewings
    • International, national and local marketing of your property
    • Thorough referencing and credit-checking
    • Regular property inspections
    • Collection of rents and deposits
    • Monthly statements and payments
    • Complete maintenance service
    • The choice of Fully Managed or Finders Fee service
    • 24hr emergency call out service


    We also offer confidential Investment Advice for new and seasoned Landlords alike. It is in our interest to assist you in creating a successful portfolio. If your investments are successful we will know we are doing a good job.

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We're here to help...................
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    At HMT, we specialise in finding quality houses and flats for our tenants to rent in Cheltenham and the surrounding areas.

     The below information should help answer any questions you may have with regards to our service;

     Moving in Before taking possession of the property the following must be satisfied for all tenants (and guarantors where necessary):

    • Collection and verification of references
    • Credit checks
    • All monies due to us are paid (arrangement fees, deposit, rent in advance)
    • Tenancy agreement has been signed by all tenants.

    Once this is satisfied we are able to release the keys and welcome you to your new home.

     Finance Rent is collected every calendar month and must be paid in advance. Ordinarily this is paid via a standing order mandate; alternative arrangements can be agreed upon if preferred. Costs involved in moving in are as follows:

    • Administration charge - (variable dependant on number of tenants) to be paid at the stage of expressing interest in a property.
    • Security Bond (Deposit) - Equivalent to six Weeks rent, paid in cleared funds on day of occupancy or in advance allowing time to have cleared by occupation date.
    • Rent - The first months rent or pro-rata portion of the rent, paid in cleared funds on day of occupancy or in advance allowing time to have cleared by occupation date.


    Lease We use an Assured Shorthold Tenancy Agreement, which secures the tenancy for a minimum fixed period - usually of either 6 or 12 months. After 6 months you may give one months notice if you would like to leave. We are obliged to give you two months notice to quit, should the landlord require vacant possession (unless the tenancy has been breeched). We are on occasion able to offer shorter or longer term contracts. This is not a preferred option by most landlords but can be discussed on an ad-hoc basis.

    Services Unless otherwise stated in the lease, Tenants are responsible for all bills relating to a property, including gas, electricity, water/sewage, council tax and transfer/installation of the telephone, TV Licence. It is the tenant's responsibility to arrange the setting up and closing down of all accounts using meter readings on the day of moving in, and upon vacating the property.

    Maintenance If you have any problems with the property, or with any appliance owned by the landlord, during your tenancy, we can arrange to have our experienced maintenance team deal with it. Larger maintenance jobs have to be cleared with the landlord and therefore delays can occur - please be patient. Light bulbs, fuses, etc., are the tenant's responsibility.

     Notices You must give one months written notice to terminate your contract. However, you may not leave within the period of the tenancy agreement (usually six or twelve months). Once notice has been served we will begin marketing your property and viewings will take place within the last 28 days of your tenancy. Should your Landlord have reason to require possession of their property, then 2 months written notice will be served on you.

    Deposit Your deposit will be returned after the following have been carried out:

    • all outstanding debts/bills have been paid, the inventory has been reconciled, and the property has been thoroughly cleaned (the cost of damage will be deducted - reasonable wear will be taken into consideration)
    • Provided there are no outstanding issues, your deposit will be returned within 14 days from the time the property is vacated.

    From April 6th all deposits taken from tenants will be secured by law under the tenant deposit scheme. For further information on how this will affect your deposit, please go here :- TENANCY DEPOSIT SCHEME

    Vacating Property

    • Tenants must give one months written notice.
    • The deposit cannot be used as the last months rent.
    • The property must be cleaned and any damage either reported or repaired prior to returning keys.
    • Meter readings must be taken and utility accounts closed.
    • Mail must be redirected.
    • All tenant's possessions must be removed from the property unless otherwise agreed.
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  • Introduction

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    KIM MOORE Proprietor.
    Kim is the linchpin of the whole Company. Having over 20 years' experience in Lettings specifically in the Cheltenham area, he is an authority on the Town, its Inhabitants and the trends in Housing and Lettings. He personally conducts all the property viewings so existing tenants and prospective tenants are assured of the highest standard of security and service. Landlords are also assured of the most effective marketing of their properties. His advice is keenly sought by seasoned and new Property investors alike - his approach is decisive and well-informed. Kim is also the Face of HMT and being the Proprietor he ends up constantly being "passed the buck", which he cheerfully accepts and rises to every occasion. He loves spicy Thai food and has a huge collection of vintage golf clubs.
  • Team Member

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    JANINE KINGSTON Landlord Accounts Manager.
    Janine has a "Can Do" approach to everything she undertakes. Link this to a very precise but friendly manner and you can see why she is the ideal person to deal with all our Landlords on a day-to-day basis. She is always the first to pick up the phone - so Landlord or Tenant - you'll probably be answered and helped in her easy, confident way which has made her invaluable to the Company for so many years. Janine is a superb cook and spends much of her free time playing the cello.
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    ANDRIA GRIFFIN Lettings Manager.
    Andria prepares and expedites all of the Leases and Inventories issued by HMT. She also carries out the Final Inspections of properties when leases end. This is good and bad - Good for Landlords and Bad for messy Tenants! Being an Army Wife in a previous life she understands the meaning of "clean" - so you can be assured that landlords will be delighted by her thoroughness and tenants may wish they had used a little more "Elbow Grease"! Andria enjoys her holiday cruises and can often be seen birdwatching in the Cotswolds.
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    PETA LONG Maintenance Manager.
    We are all jealous of Peta because she is the only person with her own telephone number at HMT! This means that all Maintenance Calls to HMT are immediately dealt with in her unerringly kind and proactive manner. Tenants with a leaky washing machine or a Landlord having to replace a central heating boiler will both be impressed by her professional but sympathetic approach to ensuring the problem is concluded quickly and economically. Peta knows her "soffits" from her "expansion valves" so is very rarely caught out! She really enjoys her boxercise classes and keeps two pet fruit bats.
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    DAVID HATTON Marketing Manager.
    David keeps the steady cycle of advertising, promoting and refreshing HMT's iconic Website and associated Marketing Portals of Rightmove, Zoopla and their linked sub-sites constantly up-to-date. Daily attention to the Marketing Content means that all properties are on view to prospective tenants as soon as they become available - which means the quickest turn-around times for re-lettings are attainable. People searching for a new property can be sure that our websites are current and landlords know we are acting swiftly on their behalf. David also carries out all the regular Property inspections that HMT undertake on behalf of their valued Landlords. He is a Classic Car enthusiast and is addicted to line dancing.
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    SALLY KNIGHT Accounts Manager.
    Sally is the newest member of the HMT Team, and brings with her a wealth of knowledge of Sage Accounting and all things money-related to the Company. She has a lively, no-nonsense approach to book-keeping and with her attention to detail she is an important element in the day-to-day running of our successful Agency. She loves looking after her two horses and is a keen sea-angler.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    2 Crescent Terrace,
    GL50 3PE

    Telephone us

    Letting: 03339 873498  Local call rate

    Email us

    Contact us


    Blowing our own trumpet...............
    • Introduction

      We do our best to look after Tenants and Landlords
      Over the years we have seen thousands of Tenants and hundreds of Landlords come to us for great service. We try to keep everyone happy - and from the following testimonials you can see we have acheived it!

    Testimonials from Landlords

    • Landlord Testimonial

      ......almost 10 years......most appreciated.

      "  Just wanted to say thank you for all your support over what has been almost 10 years, it's been most appreciated. "

      Ben.  January 2013

    • Landlord Testimonial

       how impressed I am with the work that Gemma does.

      ".....I wanted to email you how impressed I am with the work Gemma does. She always seems to go beyond the minimum requirement when it comes to finding a tenant and making sure everything runs smoothly. Her energy and enthusiasm for the job is excellent."

      Justin.  July 2013

    • Landlord Testimonial

      ......taken a lot of the day to day burden off me.

      " I would like to thank the whole HMT Team for their work for me with '49' over the past few years......................the work of the HMT Team has taken a lot of the day to day burden off me. I would have no hesitation to use you again or recommend you to others. "

      Mark.  February 2014

    • Landlord Testimonial

      ......never missed a beat......

      " Having been letting my town centre flat with HMT for the last 6 years, they have never missed a beat with ensuring the flat is let with quality tenants and have provided impeccable service levels. I wouldn't consider giving any other agent my listing. Thank you "

      Richard.   May 2014

    Testimonials from Tenants

    • Tenant Testimonial

            Thank you very much....

      " The time has come to say, "Thank You" - To everyone at HMT it's been a whole year - so thankyou very much"

       Felix and James.  High Street.   Sepember 2012

    • Tenant Testimonial

             The HMT Experience

      "Thank you for your quick response - We have really enjoyed our HMT experience"

      Danielle.   Pittvile.   December 2012

    • Tenant Testimonial

                  10 Years Support

      " Just wanted to say thank you for all your support over what has been almost 10 years, it's been most appreciated."

      Ben.   Montpellier.   January 2013

    • Tenant Testimonial

          The  Customer  Service    is  Outstanding

      " I want to thank you for all the service and help I have received from the agency throughout the time I have spent here. I will be in touch in the future for any of my renting needs, as the Customer service is outstanding "

      Brian.   High Street.   August 2013

    • Tenant Testimonial

      We would definitely recommend you to other people

      " We would like to take this opportunity to thank you for being our letting agent for the past three and a half years. We've appreciated all your help with the various issues and problems we have had and we have enjoyed our time in the flat. We would definitely recommend you to other people looking to rent in Cheltenham. "

      Andy and Daisy.  Christchurch.  September 2013

    • Tenant Testimonial

              Thanks to you and  your  team

      " I have generally been very pleased with the service from HMT, so thanks to you and your team for the last four years. "

      Thea.  St Pauls.  October 2013

    • Tenant Testimonial

      ......two pleasant years at Flat 7........

      " Just a quick thankyou for sorting out the deposit - I've received a confirmation from the DPS and funds should be returned shortly. Many thanks for this and your help over the two pleasant years at Flat 7 "

      Emyr.  Lansdown.  October 2013

    • Tenant Testimonial

      Especially of note is Peta,...amazing!..

      "  We have thoroughly enjoyed living in the Apartment and have always found all of you at HMT to be so helpful and we really appreciate all your hard work on our behalf. Especially of note is Peta, who is amazing at getting any issues sorted out straight away and is a pleasure to deal with! We will happily recommend your company to any of our friends. "

      Jane & Kelly.  Pittville.  April 2014

    • Tenant Testimonial

      ...brilliant to help us out at every step.

      " ....and thank you for sorting the cleaning out. It's been a stressful few months and you have been nothing but brilliant to help us out at every step. "

      Ben.  Town Centre.  May 2014

    • Tenant Testimonial

      everything dealt with swiftly and professionally.

      " I would like to take the opportunity to thank you and all the team, although we've had a few issues with appliances in the kitchen, everything has been dealt with swiftly and professionally, and I'll definitely recommend you to others. "

      Felicity.  Leckhampton.  August 2014

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    The content on this Microsite has been uploaded by HMT Sales & Lettings, Cheltenham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to HMT Sales & Lettings, Cheltenham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by HMT Sales & Lettings, Cheltenham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.