Faultless, Perfect, Highly Professional
Dear Richard
We are very happy to recommend Halliwell Marks to your prospective client. We would urge them to make the change from their current estate agent to your firm, as we did. I am just sorry that we persevered with our previous so long.
In contrast to their performance, we have nothing that we can criticise about the way you and your team have handled the marketing, viewings, offer negotiations, and subsequent follow up. You have graciously conducted further viewings by our purchaser, so they can show their new house to their visiting parents, and have been willing to provide access for various surveyors. You have kept us fully informed on the progress of our sale, and our purchasers' dependent sale. You have liaised with the estate agent through whom we are buying our next home, and have therefore given us a complete service.
What we particularly liked was the call from Rachel before the first viewing when she asked many questions to compile a file so that she could answer all the questions that any prospective purchaser would ask. Being absolutely familiar with the product being sold, is the key to getting a quick sale; that with realistic pricing.
You sold our house for us in 3 weeks, whereas our previous agents had it on their books for more than 20 weeks. The price we achieved was at our baseline, but we are happy with that.
Faultless, Perfect, Highly Professional, Very Friendly, and Successful all fully describe how we feel about you and your team.
Thank you. Well done.
Kind regards
Allen & Marianne Davey
Duncroft Close, Reigate