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WHY LANDMARK
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    .The first thing to do when searching for a quality estate agent is to check that they belong to a professional body like the NAEA. This is because all members have to complete an accredited qualification on estate agency and are bound by strict rules that offer you fairness, integrity and high standards. Landmark are proud members of the NAEA, Peter Savage Landmark's Director is a current member of the NFOPP Board (National Federation of Property Professionals) who are the umbrella group for the major property professional associations in the UK. We are also full members of the Ombudsman Scheme for Estate Agents.
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    LOCAL KNOWLEDGE
    Is something we possess in abundance. Now in our 20TH year, we have firsthand knowledge of our market place, its history and future growth .As investors ourselves in this diverse and exciting area of London, we are only too aware of the need for such in-depth market awareness and knowledge.
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    VALUATIONS
    Some estate agents believe that the best and quickest way to secure your instruction to sell is simply by over valuation. This tactic benefits no one, except perhaps the agent themselves. After a week or two, having allowed your property to languish on the internet, they will ask that you agree to a reduction in the asking price. If you consider the fact that Properties gain the most interest during their first week of marketing, it is hard to quantify the detrimental effect this practice has upon the marketing of your property. There are numerous tools available on-line to potential buyers in order that they are able to be more "market savvy". Furthermore, the reduction in the asking price in itself sends out the wrong messaging to the market place.We believe in providing sound honest and achievable appraisals based on the current market, comparable evidence, and daily feedback from our dealings with numerous surveyors, and by discussing with you the client, your expectations.
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    SERVICE
    Is key, during what is often deemed the most stressful of times, moving home! We provide weekly updates on progress until a sale is agreed, including reports to show how your property has performed from a marketing perspective.After a sale is agreed, our work on your behalf continues. The progression of any sale is a crucial element in achieving the successful and timely completion of the desired transaction. This includes speaking too, and chasing up solicitors acting for both parties, and assisting in the resolution of any issues that may subsequently arise. These are often minor, but our intervention and pro - active approach have proven on numerous occasions to be essential.
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    EFFECTIVE MARKETING
    Landmark are well known for " punching above their weight " , and despite the ever growing numbers of competitors entering, and often later leaving the local market place , our brand remains within the top group of agents in the region , based on both performance and listings.As well as our presence on all the major portals, Zoopla, Primelocation, and Rightmove, we also spend considerable time and money on our on-going Google campaign, which assists in driving a far higher volume of prospective purchasers to our own Web Site. Our reputation, and long trading history, are also key factors in our market profile.As a strong independent company we are far more adept at tailoring our service to your requirements. We offer a very individual, friendly and professional service, one that our clients find "refreshing "in the sometimes more corporate, and impersonal atmosphere of many of today's agencies. We make no apologies for offering good old fashioned service, providing it is supported by the knowledge, skills, and methods that are essential in today's market place."Our history means a great deal to us, but it's the future that counts"........
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  • service

    LETTINGS
    Welcome to our guide to letting your property, to find out how much your property is worth request a valuation with us
    Presentation
    • It's a fact, properties that look good let faster and at higher rents. Whether the property to let is currently your own home, or a rental investment, do ensure the style and decoration are suitable for the target market.
    • Keep it simple. Carpets and paintwork should be neutral. Use whites or creams.
    • Use good quality floor coverings and window dressings.
    • Corporate tenants have high expectations, wood floors (providing they are not excluded in the terms of your lease).
    • Good lighting should be used throughout especially in bathrooms and kitchens.
    • Bathrooms, a good shower is essential, tiled floors and walls.
    • Provide ample storage wardrobe / storage space wherever possible.
    • Use simple good quality furnishings that will not date so easily.
    • Kitchens should be well equipped, dishwasher, washer/ dryer, microwave, and the biggest possible fridge - freezer.

    Preparation
    • De - Clutter.
    • Ensure your property is cleaned thoroughly throughout, including carpets, curtains, and soft furnishings. We would recommend using a professional cleaning company
    • Good Repair. Complete odd jobs you have been putting off, service boilers, tidy gardens, clear drains & gutters, check electrical appliances.
    To Furnish or Not to FurnishIn our catchment areas the demand is predominantly for furnished accommodation, due to the demographic of the prospective Tenants. Some amount of flexibility on furnishings is recommended when letting your property, and our experienced staff are always on hand to advise you.Independent Inventory
    • Since the introduction of the Tenancy Deposit Regulations in April 2007, though not compulsory, is in practice essential .The Inventory which lists those items included in the Tenancy, must also contain a record of any damage / the condition of each item (a schedule of condition). Many claims against the Tenants Deposit for damage have been rejected by both Deposit Scheme adjudicators and District Judges in the County Court in the absence of this supporting evidence.

    The benefits of applying "best practice" in the guidelines of the Tenancy Deposit regulations are:
    • Improves the relationship between Landlord & Tenant
    • Ensures a smoother transition between tenancies.
    • Further protects your interests & investments.
    • Minimises costly disputes.

    Safety Regulations Landlords in the UK must adhere to strict safety regulations in order to protect tenants.
    • Gas Safety (Installation & Use) regulations 1998. - All installations must be checked annually by a GAS Safe Registered engineer. A Gas Safety record must be issued every twelve months, and a copy issued to tenants. Non - Compliance is a serious offence and can lead to a custodial sentence.
    • The Electrical Equipment (Safety) Regulations 1994, requires that all electrical equipment is safe. A portable appliance Test (PAT) should be carried out regularly. All electrical testing must be carried out by a qualified and registered engineer.
    • The plugs and Sockets etc. (Safety) Regulations 1994. Any plug, socket or adaptor must meet current and relevant British Standards. Plugs must have correct fuse, approved adaptors must be used on appliances with non-UK plugs.
    • Part P Building Regulations (Electrical safety in Dwellings) 2005. All electrical work must be carried out by an a contra tor who is part on an approved scheme
    • The Furniture and Furnishings (Fire) ((Safety) Regulations 1998. It is a criminal offence to let premises with upholstered furniture than does not comply with safety regulations. This law covers such items as beds, headboards, futons, sofas, scatter cushions etc. Most furniture bought since 1988 from a reputable source should be labelled indication compliance.
    • Fire Safety in property. Any new-build or converted property since 1992, must be fitted with mains operated smoke detectors on each floor of the building.

    Additional Safeguards
    • Install battery operated smoke alarms on each floor.
    • Install battery operated Carbon Monoxide Alarm next to gas appliances.
    • A fire blanket or fire extinguisher should be provided in the kitchen.
    • Identify, assess and improve upon any potential safety hazard. E.g. frayed carpets, stairs have suitable banisters, cover garden ponds with mesh or netting

    Miscellaneous Regulation
    • The Energy Performance of Buildings (Certificates and Inspections) (England & Wales) Regulations 2007. Energy Performance Certificate (EPC)
    • The law requires you to provide an EPC to prospective Tenants.
    • You must commission an EPC before the property is marketed to rent.
    • It is your responsibility to use all reasonable efforts to obtain an EPC within 7 days of first marketing the property for rent.
    • Section 47 and 48 of the Landlord & Tenant Act 1987 - In accordance with Section 47 of the Landlord and Tenant Act 1987 any rent demand, which includes the Tenancy Agreement, must state the Landlord's actual address. Should the actual address of the Landlord not be shown, the rent is not lawfully due from the Tenant. In accordance with Section 48 of the Landlord and Tenant Act 1987, the Landlord must provide an address in England and Wales where Notice of Issue of Proceedings may be served upon them by the Tenant. Please note that the rent is not legally due to the Landlord unless this requirement of the Act is satisfied.
    • Data Protection Act 1998 - We take all reasonable care to prevent any unauthorized access to or use of your personal data. We have a responsibility to keep your information confidential and will only use it:in the event of non-payment of fees to a debt collection agency; orwhere specifically required to do so by law; orwhen instructing solicitors; or to change account details for council tax; or when a contractor's invoice has not been settled by you.
    • Discrimination (The Sex Discrimination Act 1975, The Race Relations Act 1976, The Disability Discrimination Act 2005 or the Equality Act 2006) - We will not discriminate against any person under the definitions of The Sex Discrimination Act 1975, The Race Relations Act 1976, The Disability Discrimination Act 2005 or the Equality Act 2006.Landmark will not discriminate, or threaten to discriminate against any prospective Tenant of the Landlords property because that person is, will not be, or is unlikely to be accepting services that the Agent will (directly or indirectly) provide.
    • Water Meters under the Water Act 2003

    Consents to Obtain
    • Buildings and Contents Insurance - Your Block management company or buildings insurance provider must be informed.
    • Contents InsuranceProvider -for any items left in the property, furniture, fixtures, fittings & white goods.
    • Freeholder - you must obtain consent before letting a leasehold property.
    • Mortgage - you must you have the lenders consent before prior to letting.

    Income Tax
    • Income from letting UK property is subject to UK income tax.
    • If you live overseas we must retain tax on rents received unless you have obtained approved by HM Revenue and Customs (HMRC)
    • In order to obtain approval you must complete the relevant application form, which you can be found on the HMRC Website.http://www.hmrc.gov.uk/international/nr-landlords.htm

    Terms & Conditions
    • Landmark offer three different levels ofservice; tenant finding, rent collection and full management, though we are always ready to tailor our services to the individual client. Whichever service you choose, we will provide you with our detailed terms and conditions, which explain not only our charges but what you as a client can expect for them. They also will assist you in understanding your legal obligations as a Landlord toward a Tenant. Our Terms must be agreed and signed prior to the marketing of your property, we are of course always happy to explain or discuss any part of our terms in as much detail as you require , before doing so.
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    Landmark Estates aim to provide both Landlords and Tenants with a high quality residential Letting and Property Management service aimed in particular at the housing needs of the business and professional community.We are ARLA licenced (Association of residential Letting Agents) and our staff are experienced, well trained professionals, and are dedicated to maintaining the high standards of service demanded by our customers.We are happy to advise our Tenants on all matters relating to property rental
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    PROPERTY MANAGEMENT 
    Choosing the right Letting Agent is crucial to a stress free and profitable investment.Securing a tenant for a property is just the beginning of the letting process. When you let with Landmark, you may choose to opt for our management service and knowing your property is in safe hands is a valuable asset for Landlord's.Our dedicated and trained team will proactively manage your property, dealing with problems promptly and cost effectively while ensuring continuity of rent. It is our aim to provide the best possible service at all time. We can manage your property throughout the lettings process; from organising inventories and arranging for properties to be cleaned pre-tenancy, right through to handling deposit negotiations once the tenancy has come to an end.During the tenancy period we handle day-to-day maintenance issues, arrange repairs and organise visits to check the property, as well as dealing with accounts, and liaising with utility suppliers. When your tenancy is due to end, our team will guide you through the termination process.
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Landmark Team
  • Introduction

    Peter E. Savage MARLA MNAEA - Director Landmark
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    Peter was a landlord long before he became an agent, he therefore fully understands the level of service & professional advice that is required in today's market place .This also applies to the advice given and the duty of care we demonstrate toward Tenants, without whom there would be no industry !He is a longstanding member of ARLA (Association of Residential Letting Agents), the leading professional body of the industry, and is currently ARLA Vice - President, and the ARLA representative for the City, Docklands and Stratford. His strong ethical stance and advocacy of regulation of the property industry, have led to his ongoing relationship with local trading standards, whom he advises when required, and for whom he has drafted guidance on good practice & other property related matters, which in turn is circulated to agents and landlords within the borough.


  • Team Member

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    Darren Gibbinson - Manager Sales & Lettings
    Having worked previously in the Essex property market, Darren joined Landmark in 2007 as a Lettings Negotiator. Darren's interpersonal skills, and drive soon lead to his promotion to Senior Negotiator sales and lettings.His excellent reputation within the docklands property market was recognised when he was presented with the Lettings Negotiator of the Year accolade at the Wharf Newspaper's Property Awards in 2013. Darren's in depth knowledge of both residential Sales and Letting in our area combined with his commitment to providing excellent customer service, has been a crucial element in Landmarks continued success, in the most competitive of markets.One client wrote "Dear Darren, I just wanted to say a huge thank you for all your hard work and effort in re-letting my apartment. In short you provided an excellent service and provided another reminder (if I needed one) as to why I only use Landmark Estates" RK
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    Marlie Noriega - MNAEA - Head of Administration
    Marlie Noriega graduated with a BA Honours Degree in International Business and Finance at London Metropolitan University, and over the past 15 years honed her skills in administration, accounting and property management working for leading London letting agents.She has obtained the NFOPP Technical Award in Residential Lettings & Property Management, and also holds the APIP (Association of Professional Inventory Providers) qualification. She is an ARLA Licensed member, and a member of the NAEA.Marlie started her career with Landmark in 2005 and based in our E16 Offices, three years later she transferred to our Docklands Office to head up our Property Management and Accounts Department. From a client - Hi Marlie, We can't thank you enough for your efforts today. It's refreshing to be dealing with someone who is clearly chasing things up on our behalf, and is proactive with providing us with progress updates, however small. Kindest regards, Rob
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    David Smith MARLA - Senior Negotiator Sales 
    David achieved his NFOPP Technical Award in Residential Lettings & Property Management in 2012, and is now studying for the comparable qualification in Sales. He is adept at matching people with property, and advises many of investment clients with regard their current or future purchases. His quietly spoken manner, excellent interpersonal skills, and solid local knowledge have further enhanced our reputation, in turn the level of client referrals. A client said "Check in all done and thank you for your hard work in closing this deal. Pleasure to give more business and recommendations going forward. Thank Peter for agreeing the terms. Best regards", Wei.
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    Iryna Petsina - Sales & Lettings Negotiator
    Iryna possesses an excellent knowledge of the Docklands market, and lives in rented accommodation locally As someone who arrived in the UK 7 years ago with no knowledge of the do's and don'ts of renting property in London, she is peculiarly well placed to give the very best advice to those moving into our trading area for the very first time. This combined with her desire to provide the best possible service and experience when renting or letting via Landmark ensure that our high standards are maintained. Iryna speaks Russian, Polish, and Belu Russian.
  • Team Member

    Contact us:
    • Landmark Estates 
    • T: 0207 515 0800
    • E: info@lmlondon.com
    • Facebook: LandmarkEstates
    • Twitter:  @Landmark_E14
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Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Docklands
264 Westferry Road
London
E14 3AG
Buying: 020 8012 1990  Local call rate
Letting: 020 8012 1991  Local call rate
Network Office Address Services Contact
Rochester
206 High Street,
Rochester,
ME1 1JA
Buying: 01634 933730  Local call rate
Letting: 01634 933731  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

264 Westferry Road
London
E14 3AG

Telephone us

Buying: 020 8012 1990  Local call rate
Letting: 020 8012 1991  Local call rate

Email us

Contact us

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TESTIMONIALS
  • Introduction

    Vendor 
    I put my flat on the market through Landmark Estates. My contacts, Darren and David  were helpful and efficient, and sensitive to the fact that I had a tenant in the flat who had to be contacted, and their belongings not disturbed by prospective purchasers looking round the flat. They marketed the property well and kept me informed each week of progress. The property sold quickly. Ms Dimsdale

Testimonials from Sellers

  • Seller Testimonial

    I cannot thank Landmark enough HIGHLY RECOMMENDED
    When I started my property company in 2002 I purchased one or two properties through Dockside. As they were geographically well located to the E14 properties, it made sense to use Dockside to find tenants for same. I was able to talk openly about what level of service I would expect to receive and I can confidently say that the staff bent over backwards to ensure that all services were agreeable to both parties. I tried other agents, but always came back to Dockside. It is the people who make a company and when Dockside became Landmark I knew that with the existing staff I would continue to receive the same high level of service.I will openly admit that I am not the easiest of people to please, but unfailingly Landmark and their remarkable staff are there to smooth the way, I cannot thank Landmark enough for their help recently and HIGHLY RECOMMENDED.
  • Seller Testimonial

    how much I value the service
    It was good to talk to you today. Once again I would like to say how much I value the service that Darren has provided over the years selling my properties on the island.
  • Seller Testimonial

    It's refreshing
    We can't thank you enough for your efforts today.It's refreshing to be dealing with someone who is clearly chasing things up on our behalf, and is proactive with providing us with progress updates, however small.Kindest regards,Rob
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Disclaimer

The content on this Microsite has been uploaded by Landmark Estates, Docklands. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Landmark Estates, Docklands. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Landmark Estates, Docklands. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Our sales service

Properties to rent

Properties to rent View all properties to rent from Landmark Estates, Docklands
Landmark Estates, Docklandsbranch details

Welcome to Landmark Estates

We are a real-estate agent covering the Docklands, Royal Dock and East London areas. We provide rentals, sales, property management and mortgage services. Our experienced team have a combined industry experience of over fifty years and it is through this experience that we try and eliminate all the usual problems associated with property related transactions.

Welcome.
I first established in the East London area in 1993. Having worked for a number of leading local estate agents, I simply thought that I could offer a better service. Since our humble beginnings, we have grown to become a very well respected company. In many respects we are pioneers and our innovative approach and ideas are often imitated. I believe that our growth is due to the fact that I employ the best people and always put our clients first. In addition I always strive to be ahead of the latest legislation and aim to integrate good old-fashioned values with the very latest in technology.

Unlike many of my competitors I do not hide behind a corporate façade and I acknowledge that the buck stops with me! I am always contactable at spencer@lmlondon.com for any comments that you may have about our service.

Spencer Fortag

A Potted History.

November 1993 – Dockside Property Services starts trading from a well-known business centre in East London.

April 1994 – Due to an overwhelming response Dockside Property Services move to a self-contained office unit on Amsterdam Road, London, E14.

August 1995 – After lengthy negotiations Dockside Property Services purchased the leasehold of their current Dockland’s office; 264 Westferry Road, London, E14 3AG, a converted warehouse and formerly the site of one of the country's largest shipbuilders.

November 1995 – Dockside Property Services join the National Association of Estate Agents (NAEA).

December 1996 – Always looking to the future Dockside Property Services become one of the first Docklands Estate Agents to have a web site.

December 1998 – Our web site receives a major overhaul.
November 2002 – Dockside Property Services join The National Approved Lettings Scheme.

January 2005 – In a bold move Dockside Property services acquire the lease to their Royal Docks office; 145a Albert Road, London, E16 2JD. The area, still in its infancy, is undergoing massive redevelopment and Dockside become one of the first agents to have a dedicated Royal Docks office.

September 2005 – Dockside Property Services Kent starts trading from their Medway office; 178a High Street, Rochester, Kent, ME1 1EX. A premier location, Rochester High Street attracts 1000’s of visitors a year.

May 2006 – The Association of Residential Lettings Agents (ARLA) accept our application to join.

April 2007 – Voluntarily joined the TDSRA as a founder member. Tenancy Deposit membership is, of course, now mandatory.

June 2007 – Utilising the latest design techniques, our web site receives a completely new look.

July 2008 - A new direction and a new brand.

May 2009 - Peter Savage and Spencer Fortag are invited to the Houses of Parliament to attend the launch of the ARLA licensing scheme. Attended by Iain Wright, the Housing Minister, this was a landmark event.

February 2010 – Following the 18 month refurbishment of a 4-storey Victorian building, Dockside Property Services Kent move into their prominent new premises.

May 2010 – After extensive market research, Landmark Estates are born. As Docklands veterans, the Landmark name suits us perfectly.

The future – I believe in organic growth and hope to open more offices soon. Watch this space….

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

264 Westferry Road London E14 3AG

Buying: 020 8012 1990  Local call rate
Letting: 020 8012 1991  Local call rate
Fax: 020 7515 8181

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