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Over 1000 landlords trust us with their properties
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    Contact Us
    Over 1000 landlords trust us to let and manage their properties. Why don't you?

    Millerson has been letting and managing properties since 2005. The portfolio we manage has quadrupled during this time and we now manage a very large portfolio of properties throughout the whole of Cornwall and West Devon. Our strategically placed offices in Launceston, St Austell, Perranporth, Redruth and Penzance are all in prominent locations and this enables us to maximise our coverage of this broad area whilst being completely aware of the diversity of properties in each part of the county. We are local and have local knowledge of the property market.


    We have invested heavily in our lettings department and modern, intelligent software which means the minute your property is uploaded, our system will automatically text or email the relevant applicants looking for a property just like yours. And that's on top of advertising your property on Rightmove, Zoopla and PrimeLocation as well as social media.

    Unlike most other agents, we offer a No Let No fee service as we are so confident that we will let your property quickly and to the right applicant. If we don't you don't pay us a penny. What's more, we have a current FREE PROPERTY MANAGEMENT OFFER for a limited time only as we have tenants waiting for properties. For landlords with a property portfolio who are thinking of changing their letting agent, we offer a hassle free transfer service where we take care of every element for you.

    We supply all our landlords a free floor plan which tenants prefer to see when searching for a rental property.

    All our property management is dealt with internally so your tenants do not have to deal with an imperonal call centre.

    Our professional lettings team are all fully trained on all lettings legislation including new legislation regarding legionnaires disease risk assessments, How to Rent, new rules and regulations regarding issuing a section 21 notice, smoke and carbon monoxide alarms, Right to Rent to name but a few.

    We are members of the Property Ombudsman and Deposit Protection Service. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service in accordance with current regulations. We are also committed to providing an excellent service to our landlords and offer various lettings packages to meet your needs, all at competitive prices. If none of these packages suit you, we will design a bespoke package for you. We take pride in matching the right tenant to the right property and all our tenants are thoroughly vetted by a professional referencing company prior to the commencement of a tenancy.

    Choose Millerson to let and manage your property. Whether you are a landlord with a large or small portfolio, or this is your first lettings venture, call us and our professional dedicated team will be delighted to assist you.

    Katie Law - Lettings Business Development Manager

    "We employ 17 members in our team all of whom have a wealth of experience in both lettings and property management.  One of the most important parts of our business is out lettings operation which boasts a portfolio of well over 600 properties, the majority of which are long term tenancies as our service standards are outstanding and our tenant retention is high which means less void periods for our landlords".

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Millerson Lettings - Call now for a free valuation
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    Millerson has been letting and managing properties for over ten years. Our portfolio has quadrupled during this time and we now manage a very large number of properties throughout the whole of Cornwall and West Devon. Our strategically placed offices, in predominant locations, enables us to maximise our coverage of this broad area whilst being completely aware of the diversity of properties in each location. In short, we are local, we have local knowledge of the property market and our property management is dealt with by local agents, not from an impersonal a call centre outside the county.

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    A service catered to your needs
    * Let only service
    * Let and rent collection service
    * Fully managed service
    * Bespoke services tailored to your individual needs
    * Specialist advice available on investment properties and buy
      to let properties.
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    Comprehensive marketing service
    * Open 6 days a week
    * Out of hours contact via our "live chat" function
    * Accompanied viewings
    * Experienced and knowledgable staff
    * Accurate market valuations with evidence
    * National branch coverage through Move with Us
    * Internet coverage from all the major property portals including
      Rightmove, Zoopla and PrimeLocation
    * Social media marketing including Facebook and Twitter
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    Profeswsional Property Management
    * Full tenant referencing including guarantors
    * Deposit lodging with the DPS, rent collection and distribution
    * Arrangement of inventories, gas and electrical certificates
    * Quarterly property inspections, maintenance and management
    * Tenancy Agreements, contract renewals and efficient re-
      marketing when required
    * DPS liaison after final inspection and deposit dispersement
    * Legal requirements outlined and managed
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We are here to help with your housing requirements
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    As an applicant, you should contact Millerson to give a brief description about the type and size of property you are interested in and to see if we have an available property to suit your needs. If we are unable to provide you with details of a suitable property on your first enquiry, we will register your details on our database detailing any specific requirements ie, parking or whether you have pets. Once registered on our database, you will be notified by either text or email of any property which is new to the market which may be suitable.
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    We will do our utmost to make an appointment for you to view the selected property as quickly as possible. Viewings are always accompanied and are carried out during Monday to Saturday.
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    Choosing a property
    Once you have selected a property, we will furnish you with an application form, tenancy guidance notes and a booklet which has been produced by the Government entitled How to Rent in order to assist you in applying for the property. An application form must be completed by each adult who will be occupying the property. Please note fees apply.  We will also require proof of your current address and proof of identity in the form of a passport/photo driving licence etc. We normally receive the results of referencing within one week or earlier.
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    A deposit will be required to secure the property. The deposit is normally the equivalent of one month's rent and in some cases an additional £100. If there are pets then a security deposit per pet will also be required. Once the deposit has been received, we will protect this with the Deposit Protection Service in line with our legal obligations.
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    Tenancy agreements
    When all referencing has been completed and is satisfactory, we will discuss an occupation date with you and tenancy agreements will be drawn up in good time to allow you the opportunity to read through the agreements thoroughly and to take independent legal advice if necessary.
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Meet the Penzance team ...
  • Team Member

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    Casey-Lee Gordon - Lettings Manager
    Originally from South Africa, I started my lettings career in Brighton and joined Millerson in 2010.  As the West Cornwall Lettings Manager, I deal with all aspects of property letting and management as well as new business.  I have a vast knowledge of the industry and I am passionate about my role in heading up a successful experienced team of three.
  • Team Member

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    Samantha Middleton-Pickhaver - Maternity Leave
    My experience in residential lettings has been accumulated during my five years working in the industry. I believe my efficiency is second to none and organisation is my middle name. I was brought up in Cornwall and have great knowledge of the local area. I am currently on maternity leave.
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    Christine Good - Lettings Negotiator
    I have been in the lettings industry for many years and up until 2013 worked for an independent agent in Penzance.  Now I have returned to Cornwall and I am part of our team dealing primarily with applicants, arranging and carrying out viewings and general administration.  I believe my skills are invaluable to both landlords and tenants.
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    Jason Ratcliffe - Lettings Negotiator
    My focus on growing my passion into a full-time career within the property industry became a reality when I was given the opportunity to become part of the Millerson Lettings team. This family run company has supported my progression as a letting agent and I am highly motivated when it comes to broadening my knowledge and experience within the profession. My background includes sales and business operations. I am happily married and we have a gorgeous little boy, of whom I am very proud, and another baby on the way. My interests outside of work include running, swimming and spending time with my family.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    TR18 2SP

    Telephone us

    Letting: 01736 270038  Local call rate

    Email us

    Contact us


    Don't take our word, see what our clients say..

    Testimonials from Landlords

    • Landlord Testimonial

      you helped from start to finish

      "Hi Becky, we just wanted to say 'thank you' to you for looking after our rental property. Your help from start to finish has been very much appreciated."

      Mr & Mrs B from Truro

    • Landlord Testimonial

      your help has been very much appreciated

      Hi Becky and team, thank you for all of your help in finding us a tenant, your help has been very much appreciated. Wishing you all a super Christmas and a happy New Year!"

      Mr & Mrs J from South Africa

    • Landlord Testimonial

      efficient, capable, approachable
      I mainly deal with Casey at the Penzance office who I find very efficient, capable, approachable, friendly but very professional.

      Ms C, Hampshire
    • Landlord Testimonial

      Pragmatic and helpful throughout
      Working from a distance Millerson have been pragmatic and helpful throughout. We have also found they are easily accessible out of hours.

      Ms D, Penzance
    • Landlord Testimonial

      Helpful and professional
      The staff are helpful and professional. We are quite happy with the way our two properties are managed - thank you.

      Mrs T, Hayle
    • Landlord Testimonial

      Well looked after
      Been well looked after by Casey and the team

      Mr G, Hayle
    • Landlord Testimonial

      staff are professional
      My experience with Millerson has been wholly positive, the staff are professional while being friendly and efficient; a first class service.

      Mr R, Hayle

    Testimonials from Tenants

    • Tenant Testimonial

      thank you ..... in finding the perfect home

      "To all at Miller & Son, thank you for all your help in finding the perfect home."

      Mr & Mrs C from St Ives

    • Tenant Testimonial

      thanks for all  your help

      "To Casey, Becky and Sam, thanks for all your help with our existing landlord and the new house, we really appreciate it."

      Mr & Mrs W from Hayle

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    The content on this Microsite has been uploaded by Millerson, West Cornwall Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Millerson, West Cornwall Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Millerson, West Cornwall Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.