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About Us
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    Sandersons UK is an independent proprietor led business that has traded for over 20 years serving clients in the South East and London. We have always been proud of the quality of our service and have expanded largely through recommendation. Our approach is innovative and proactive and we are always seeking to evolve our service to meet and exceed the latest standards of best practice. We are members of The Property Ombudsman and have held the Investor in People Award since 2005.

    Some of the features of our service include:

    · No fixed term contracts

    · Professional photography including aerial shots

    · Properties advertised on all major property portals

    · Free "Featured Property" and "Premium Listing" enhancements on Rightmove

    · Free Floor plans

    · Accompanied viewings

    · Downloadable brochures for all properties

    · A bespoke service delivering truly excellent value and service

    Whether selling or buying please contact one of our branch managers today for friendly, professional advice without obligation.


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    Reputation
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    Sandersons is renowned for applying the highest standards of quality and integrity in all our property services. We are proud of our growing reputation for uncompromising professionalism in everything we do. The trust that our clients place in us is earned day in and day out by serving them as we would like to be served ourselves.
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    No Contracts
    We believe that at the heart of what is wrong with our industry is the concept of a fixed term sole agency contract. It is our contention that this encourages agents to promise the world to get the instruction on and then be complacent, safe in the knowledge that their client is bound to them for anything up to 16 weeks. We do not tie our clients into any such contract. In the unlikely event that you are not entirely satisfied with our performance you can dis-instruct us immediately with no penalties. We believe that the quality of our service should be the reason you remain loyal to us not that you have no choice.
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Sandersons UK - Step by Step Buying Guide
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    If you are thinking of moving, most you of will now register online with agents in your area or will respond to something that you have seen advertised on one of the property portals. On the whole you will have no choice about the agent you deal with as the vendor will have chosen who they want to represent them. Clearly we hope that you are buying your property through Sandersons and have compiled the following check list so that you know what the process involves and how to avoid some of the common pitfalls.
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    Putting in an offer
    You will have worked out what you can afford and, when you find the property you want, will put in your offer accordingly. The agent acting on behalf of your vendor has a legal responsibility to put your offer forward and will give you feedback on the vendor's response. The process of negotiating around the price can be lengthy and there are no fixed rules but do make sure that you are clear as to exactly what you want included in the sale in terms of fixtures and fittings.
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    Substantiating your offer
    It is likely that you will be asked to substantiate your offer. You may already have an AIP (Approval in Principle) from your lender in which case you will be able to provide this in writing. It may be that you have not chosen a mortgage product yet in which case you may be asked to provide proof of income. You will also be asked what the position is with regards to your current property and whether your purchase is subject to a sale. Obviously, from the vendor's perspective you are more attractive as a buyer if you either do not have to sell a property to proceed or are a long way down the road to selling the property you are currently living in.
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    Acceptance of the offer
    Once the vendor accepts your offer you will need to provide details of your solicitor or conveyancer. You will then be sent a Memorandum of Sale by the agent. This will list the two parties (vendor and purchaser) and their legal representation, the agreed price and any fixtures and fitting agreed in the price. Also it will detail any special agreements ie whether you have agreed an exchange date.
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    Solicitor or conveyancer
    We would recommend that you use a specialist firm for the conveyancing, they tend to be cheaper and more efficient that general practising solicitors. We are happy to recommend a firm should you wish.
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    Arranging finance
    Make sure that you compare all available products that are available on the market. Even if you have been with your current lender for some time, do make sure that you have the most competitive product on the market. It could amount to £100s per month difference. If you would like us to obtain a "no obligation" comparison for you please contact one of our sales managers.  
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    The progression process
     The agent and your conveyancer should keep you informed of the progression of the sale. Most offers are subject to at least a valuation and often a survey. Local authority searches will need to be commissioned and enquiries raised with the vendor. If you are involved in a chain, your exchange and completion will have to be synchronised with the other people in the chain. This is often a complex process.
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    Arranging buildings insurance
    Remember that you are responsible for insuring your new home from the day that contracts are exchanged. Again, ensure that you have looked at a range of products comparing competitiveness and what is actually covered. Not all insurance products or companies are the same. We have found that many of our landlords have come away from the cheaper end of the insurance market as when they have come to make a claim they have found that they were not covered as comprehensively as they thought.
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    Exchange and completion day
    Before an exchange of contracts can take place, you will have to sign the contract with your conveyancer/solicitor. Once contracts have been exchanged you are now legally bound to complete the sale. At the point of exchange a non-refundable deposit of usually 10% of the purchase price is lodged with your conveyancer. In the unlikely event that you pull out of the sale, this is passed to the vendor. On exchange a date for completion is set and you will know the day that you will have to move.
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Key members of staff
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    We know that we are only as good as the people we employ. For this reason we have a incredibly rigorous recruitment process and undertake on going in-house training as well as external courses and diplomas. We constantly assess our customer service and welcome feedback. We are extremely proud of our staff retention record and would like to introduce some of the key members of the team to you.

  • Team Member

    Sophie Arnold - Managing Director
    Sophie has been with the company since its inception in 1992. She started her career riding horses professionally and was sponsored to event for 3 seasons. She then moved to Canterbury to do a BA Hons in Social Policy before moving into a career in property. Sophie is committed to ensuring that, however large the company becomes, it remains committed to delivering truly excellent and focused customer service. Sophie is now based in Brighton with her partner. Hobbies include high level trekking, skiing and via ferrata.
  • Team Member

    Mark Weller - Director
    Mark has been with us since April 2013. After gaining an Economics degree he started work as a financial advisor. He subsequently worked for 12 years with a large corporate estate agency working across all aspects of the business from financial services, through to lettings and sales. At the time he was head hunted to work for Sandersons, he was the Area Manager responsible for 5 offices in Kent. He brings to Sandersons his energy, enthusiasm and organisational skills as well as a desire to develop our existing teams and grow the business for the future. Mark is married with 2 young children living in East Kent. When not at work, depending on the weather, can be found either playing golf or windsurfing on the North Kent coast.
  • Team Member

    Chris Murphy - Canterbury Sales Manager
    Chris joined Sandersons in 2009 specifically to launch the Ashford office. We subsequently saw unprecedented growth in Ashford as new customers benefited from the attention to detail and flair that Chris and his team brought to the role. In August 2011 Chris moved to our Canterbury office and is heading up the team that is experiencing unprecedented growth. He lives in Canterbury and is married with two children. He can be contacted on 01227 784 784 or email c.murphy@sandersonsuk.com
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    Jess Haskins - Canterbury Lettings Manager
    Jess was head hunted by Sandersons in 2008. She was already working in the industry and we had been hugely impressed with her obvious flair for top-level negotiation. Her talent and enthusiasm quickly saw her progress into management. She has managed an expanding team and has received the highest praise from our many satisfied landlords and vendors alike. Should you wish to talk to Jess about any aspect of letting your property she can be contacted on 01227 784 784 or email j.haskins@sandersonsuk.com
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    Jen Baines- Canterbury Assistant Lettings Manager
    Jen joined Sandersons as a negotiator in our Canterbury office in 2007. After gaining valuable experience within the sales team she was promoted to the Property Management department based in Maidstone in 2009. She headed up the team that managed the Canterbury portfolio and the Corporate Landlord team before she was promoted to Assistant Lettings Manager in Canterbury. Jen has studied for and gained the NFOPP level 3 award in Residential Lettings and Property Management. In her spare time she likes to travel and explored Vietnam on her last venture. Jen can be contacted on 01227 784784 or email j.baines@sandersonsuk.com
Contact us

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    Contact Sandersons UK- Canterbury Branch
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      • Address: 76 Castle Street, Canterbury, Kent, CT1 2QD

      • Phone: 01227 784784

      • Email: canterbury@sandersonsuk.com

      Opening times

      Mon - Fri: 09:00 - 17:30
      Saturdays: 09:00 - 17:00
      Sundays & Bank Hols: Closed

      Please note, we have a telephone answering service that runs from...

      Mon - Fri: 08:30 - 20:00
      Saturdays: 08:30 - 20:00
      Sundays & Bank Hols: 10:00 - 16:00

      Outside of these hours there is a normal answer machine service.

      - See more at: http://www.sandersonsuk.com/contact-canterbury.php

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Recently Sold Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    76 Castle Street,
    Canterbury,
    CT1 2QD

    Telephone us

    Buying: 01227 917086  Local call rate

    Email us

    Contact us

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    Don't just take our word for it.....
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      We believe in complete transparency so, rather than giving you selected and possibly edited comments of what our customers have said about us, we employ the services of a third party that collects feedback from all our clients. This is posted on our website www.sandersonsuk.com. In this way, you can see all comments positive and negative alike and make an informed decision.

      We have held the Investor in People Award since 2005. The following are extracts from a report compiled by our Assessor

      "People at all levels demonstrate an extremely high level of personal commitment to the provision of quality services and have a clear focus on the needs of their respective clients"

      "The Company has high aspirations and continually challenges its performance; there is great energy throughout the organisation and people at all levels are innovative and anxious to perform well. People have a clear focus on maximising their personal potential in supporting the Company's overall aims and objectives."

      "People view Sandersons Property Management as a really good company to work for and it's rare to find people who are so proud of what they do and are keen to see it succeed; people feel truly empowered and exhibit great commitment."

      Sandersons UK: Experience the difference

    Testimonials from Sellers

    • Seller Testimonial

      Thoroughly recommend - great service !
      By Gavin On 25/04/2016

      Thoroughly recommend - great service ! The Sandersons team in Canterbury have sold a few properties for me over the last year. The customer service was 1st class, always professional and there to help. Very happy to recommend to others.
    • Seller Testimonial

      most productive and pro-active agents 
      By perligen ltd On 11/03/2016

      The most productive and pro-active agents we have worked with. 
      We have developed houses and building sites throughout kent and the importance of agent communication, pro-activity and strategy cannot be overestimated but are often lacking. In the exceptional case of Sandersons Canterbury, they have surpassed our expectations after using three others in the area and five others on projects in different areas. They are always available, update us regularly and have been exceptional in promoting the houses. Most importantly they have maintained their efforts over a period of time whereas it is quite usual for other agents to lose interest after the initial burst of interest. 

      We will use them wherever possible in the future.
    • Seller Testimonial

      Outstanding
      By Sarah D  On 18/02/2016

      Outstanding - Such a professional company to deal with. our house appeared online with full details, photos and appeared as a highlighted property. We sold very quickly. The whole team in the Canterbury office were a pleasure to deal with, always returning our calls and were all very knowledgeable. 

      The sales progressor was totally outstanding, due to a long chain, she was there every step of the way with regular contact and updates. I wouldn't hesitate in using Sandersons again, I have already recommended them to others.
    • Seller Testimonial

      if you're selling, you need to use these guys
      By Chris & Claire On 13/12/2015

      Great service- We received exceptional attention and service through all parts of the selling process, we have sold through various other agents over the past 20 years, 6 other agents in fact, all of whom have left us wanting. Sandersons are the exception, if you're selling, you need to use these guys.
    • Seller Testimonial

      100% Recommend
      By Andy D  On 25/11/2015

      100% Recommend. From a first meeting with Chris to discuss moving through to completion of sale, Sandersons have given us a very professional, friendly and extremely efficient service. The photography and brochure were worth every penny! The whole sales team visited our property to familiarise themselves with it before showing prospective buyers. Having moved many times this stood out as a service above most others! Viewings were numerous but well vetted ( no time wasters) we sold within 2 weeks! From that point the after sales team really come into there own! Kay Proctor seemed more like our personal assistant and we were kept updated constantly in every aspect of our sale and purchase. 

      There are cheaper options on the high street, but this is a case of "you get what you pay for" I would recommend everybody thinking of selling to give 

      Sandersons a call before any other. 
       
      A huge thanks!
    • Seller Testimonial

      Helpful and proactive
      By Rob On 02/11/2015 

      Helpful and proactive - Helped ensure my property was marketed very professionally with excellent, professional photos ensuring there was a lot of demand for viewings as soon as I went to market. 

      Proactively chased the entire chain I was in to ensure things didn't break down (as it appeared it might at one stage) and as a result, I now live in my dream house!
    • Seller Testimonial

      Perfect Service
      By JT   On 02/09/2015 

        Perfect Service  - Can't praise the whole Canterbury team enough, fantastic service from beginning to end. Highly recommended.
    • Seller Testimonial

      Excellent service
      By Malcolm C  On 26/07/2015 

      Excellent service - I was a landlord already using Sandersons, and decided to use them to sell my flat because I had always been happy with the service I had received from them in the past. Theirs was not the cheapest quote, but nonetheless I was immediately impressed with the enthusiasm and professionalism of the staff, and had no hesitation in placing my flat with them. It sold very quickly, and then the 'sales progressor' swung into action. Was she good? The solicitor I was using (who I wouldn't recommend) called her 'a pain in the a***' - surely the sign of a good 'sales progressor'! Thanks to her chasing, the sale progressed smoothly, and I was kept informed at every step of the process. 

      Based on my experience, I have no hesitation in recommending Sandersons.
    • Seller Testimonial

      Excellent service
      By David B   On 22/07/2015 

      Excellent service  - The guys at Sandersons have just completed a sale of a buy-to-let property for me and I have to say, they were excellent. 

      Great communication, and really easy to deal with - really worth the fee.
    • Seller Testimonial

      After a lot of work, a positive result
      On 16/07/2015

      After a lot of work, a positive result - Representatives of Sandersons in Canterbury were proactive and positive and tried hard to progress the sale of the property, notwithstanding the fact there was a 5 person chain. They constantly kept me up dated and there was almost always at least one representative available in the office as a contact.




      For our full list of seller reviews obtained by HelpHound, including those listed above please visit http://www.sandersonsuk.com/

    Testimonials from Buyers

    • Buyer Testimonial

      Excellent service
      By Hmason On 29/03/2016

      Excellent service- Having recently purchased five properties in Canterbury, I would say Sandersons were by far the best estate agents I have come across. Good knowledge and advice from the outset, but most importantly, once my offer was accepted, the team driving the sale through were a revelation. In constant communication with my solicitor the vendors solicitor and myself. 

      Thank you for your professionalism, I would certainly recommend them as a purchaser.
    • Buyer Testimonial

      Good service overall
      By Paulb On 22/03/2016

      Good service overall- Good to very good service despite difficulties with the vendors solicitors (not Sandersons fault) and would especially mention Kay who chased hard to get a result.
    • Buyer Testimonial

      Saved me from going insane
      By Barrie C  On 04/03/2016

      Saved me from going insane- If it had not been for Kay I think I would either have gone mad, committed suicide or committed murder. She did everything I asked which greatly assisted both my sale and purchase.
    • Buyer Testimonial

      Extremely professional
      By Gemma S  On 21/02/2016 

       Extremely professional I was very impressed with the level of service I received. There was regular contact regarding my purchase and excellent communication. I wouldn't hesitate in recommending Sanderson.
    • Buyer Testimonial

      Great professional and friendly team
      By Barry & Sandy On 03/02/2016

      Great professional and friendly team in the Canterbury office.We would like to thank the whole team in the Canterbury office. Nothing was ever too much trouble whenever we telephoned. Particularly Neil who expertly helped us through the purchase of the house and Kay who advised and guided us through the process from the purchase to completion. Her very friendly efficient communication on updates were much appreciated. 

      When it came to letting the house and take over the existing rental Jess's knowledge and help made it a smooth and stress free transfer. 

      A great team and thanks to you all.
    • Buyer Testimonial

      Very satisfied
      By B. Seunarine On 30/01/2015 

        Very satisfied - I was very happy with the overall service. I got answers to my many questions in a timely fashion. As a first time buyer I was also got a lot of good advice on the process involved in purchasing the property.





      For our full list of buyer reviews obtained by HelpHound, including those listed above please visit http://www.sandersonsuk.com/
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Sandersons, Canterbury. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sandersons, Canterbury. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sandersons, Canterbury. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sandersons, Canterbury on 01227 784784.


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