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Landlords working for Landlords...
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    Shortlisted in the `Innovation` category at the Negotiator Awards 2016 we are also proud to be the only Rugby based independent Letting Agent to be accepted as a member of UKALA.
    If you want an agent that offers client money protection as standard, works with honesty and integrity to the stringent conditions and practices laid down by UKALA then choose Thornton Robson.
    We are landlords working for landlords and as such, we understand what you need from your Letting Agent. We are also members of the Safe Agent scheme and we are proud of the service we provide.

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    Let us take care of your investment
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    Are you suffering from:-
    Late rent payments?
    Void periods?
    High tenant turnover?
    Poor communication from your Agent?
    We can help - call us today on 01788 547000.
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    FREE Landlord Guide
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    Please contact us for a free copy of our Landlord Guide.  Call 01788 547000 or email lettings@thorntonrobson.com
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    "I have been using Thorton Robsons Estate Agents for Two and half years, over this time they have ensured that the property has always had tenant in, payment always in on time.Since taking over from Ian, Brodie has kept me updated with any information and new deals, she is always very polite and friendly too. i like using Thorton Robson Estate agents as they are really approachable and have always given me value for money. I would highly recommend Thorton Robsons Estate agents to anyone who doesn't want the hassle of managing properties. i also look forward to many more houses and years of working together."
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    "I found the agency very friendly, and approachable.I could not say one single thing bad about them. They always had a big 'smile' when any queries were raised.I also feel that they were always there whenever I required information or any sort of help, and for that I am very thankful."
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    "I have been using Thornton Robson to let my property for about 5 years now and have been very happy with the service Greg and Tracy provide."
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    "The service has been exceptional in letting our property. We was given a realistic valuation within 30mins of me making contact. All terms were explained and they are very competitive with regards fees. I have had regular updates and the property was let within days. What I really like is the personal touch, I was told what the tenant did, their circumstances and general manner making me feel comfortable throughout. There are also no hidden charges, I am able to mist things, such as PAT testing, myself so no charges were applied. I cannot recommend this agent highly enough."
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    "Swung into action with viewings as soon as we gave the instruction and found a suitable tenant within 2 weeks despite a similar property in the same road being up for let at a lower rent."
Contact us

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    Taking a risk, is never an option.

    Many landlords mistakenly think its easy to find a good tenant, but the best and most experienced landlords appreciate that it takes skill and expertise to negotiate a tenancy.

    Finding the best tenants and still achieve the best possible rental income is often not as easy as it appears on the surface. We know this as well as being a highly successful letting agent, we are also landlords and we understand that taking a risk is never an option.

    When instructing Thornton Robson, landlords benefit from landlords working for landlords and the many years of letting experience we have.

    Our ability to identify problems in a tenancy before they start and how to deal with them.  Our ability to identify early warning signals in a tenant and above all how to vet them thoroughly.  We aim to help you reap all the rewards and avoid the pitfalls of being a landlords.

    We specialize in matching the right tenants with the right property and the right landlord.

    We have the marketing tools and the hardworking attitude to ensure your success, by using our services we will ensure that tenants are located for the most amount of rental with the least amount of risk, in the shortest possible time, you will also benefit from our large vetted database of applicants who are looking for a rental property.


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    The tenant selection process 

    We reference our tenants to the highest standards possible, to ensure your investment is as safe as it can be.  We check applicants credit status,income,employment history, residential history and character reference to give you a clearer picture of who wants to rent your home.  Our references provide you with a clear objective in the information given about the type of applicant applying for a tenancy.  Our reports are extremely accurate and give an excellent indication about the ability to pay your rent.


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    Interviewing the tenant
    Our experience in the lettings industry has shown us that referencing is not always enough.  Interviewing applicants is as important process that is often overlooked by the less experienced.  Some applicants may have fantastic references but maybe uncompromising difficult to work with,  act in bad faith and can generally be unreliable by nature.  Often on the phone when a light bulb goes or the slightest small maintenance issue, they can be extremely high maintenance and very demanding of both the landlord and the agent.We ensure that our tenants have good references and have passed our interview process.  Our methods assures you a profitable and enjoyable tenancy.It is not by accident that nearly every landlord on our books enjoy trouble free tenants.
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      Here are just some of the things we'll do for you:-
     We will ensure that your rental price is the best achievable. We regularly review the rents we are achieving and raise them in line with the market where possible.
    Every new instruction we receive is added to our letting software the same day, and matched out to all the applicants on our database using the latest state of the art property software.

     We have invested heavily in our internet presence to get your property in front of the maximum number of prospective tenants. 
    Your property will appear on all the major property portals. We will contact all suitable applicants on our extensive mailing list, arranging viewings as swiftly as possible.
     We use professional referencing providers to fully reference prospective tenants.    
    Our office is manned from 8am Monday to Saturday and we also work on Sundays! We deal with enquires 24/7 365 days a year. For more information please call us on 01788 547000 or email lettings@thorntonrobson.com
Contact us

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Looking to rent a property....
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    DON'T BE DAUNTED BY THE RENTAL PROCESS
    So you've decided to rent a property? Our lettings team will guide you every step of the way. From organizing the viewings to actually reserving your property, understanding the referencing process and signing the tenancy agreements to finally getting the keys!
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    Step One: Finding that property
    Once you contact us we will inform you of all our properties available (and those coming soon) and arrange a suitable viewing time. We are available seven days a week and often work outside normal hours weekdays and weekends. Once you have decided on a suitable property we will ask you to pay an application fee to reserve the property and we will take it off the market. Once your references have been approved we will agree a proposed moving in date.
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    Step Two: Come in and sign
     As moving in date approaches you will be asked to book an appointment to visit the office to sign an Assured Shorthold Tenancy Agreement. All parties moving in will need to be present on that day, you will need to pay the first month's rent and a security deposit. This will be held in an approved government scheme until you leave the property. We will complete an inventory of the property which you will need to check as this will be used on the check out when you leave. - we will then leave you to quiet enjoyment of your new home!
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    Step Three: During the tenancy
    From time to time there may be things that go wrong with the house - don't worry - just call our lettings team and they will get these sorted for you. We will need to carry out inspections of the property every few weeks but this will be arranged with you. We will contact you towards the end of the tenancy to see if you wish to re-new your tenancy.Step Four: Moving outIf you decide that it's time to move on, we will try our best to find you an alternative property and conduct viewings on your current property to re-let it for the landlord. We will arrange a check out appointment and compare the property against the inventory from the start of your tenancy and discuss any deductions that may be necessary from your deposit
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    Answers to common questions.
    Who is responsible for payment of utilities You will be responsible once you move into the property, this would include gas, electricity, council tax, water, telephone and TV licence.
    Who is responsible for repair / maintenance? The landlord would normally be responsible for repairs to the property but you would be expected to carry out day to day repairs, eg, lightbulbs, fuses, garden maintenance etc and should any damage be caused through negligence then this will be your responsibility to have repaired.  A tenant should report repairs as soon as they become aware, ideally by email as the office emails are manned late into the evening, 7 days a week.
    Does the letting agent i choose matter? Yes.  To ensure that you receive a professional service its best to first visit in person a few letting firms. If possible speak with friends/collegues about local firms they use or know of.  The majority of our tenants have been with us from day one, often moving to larger/smaller properties with ourselves.  Many bring in friends that are looking to rent properties.Yes, we work for our landlords, but we always want your rental experience to be as fluent as possible.  For example a tenant renting through us can expect that the property will have all safety checks in place, the correct tenancy agreement is in place and your responsibilities are clearly set out .  You can expect here at Thornton Robson to have proper procedures for reporting and dealing with repairs and further more providing a bonding scheme which will protect your deposit ( details available).  You may be advised to check if your agent is part of The Property Ombudsman ( part of OFT),
    Will my privacy be protected? Yes.  Your privacy is respected.  It is normal for the agent to carry out inspections during the Terms of the Tenancy, however they should give you notice of this and it would not normally take place more than quarterly .  This area is covered quite clearly in the tenancy agreement signed by you and the landlord.
    How do i know my deposit is protectedYour Agent/Landlord must provide you with details of the scheme under which the deposit is protected with in 30 days of you paying the deposit to the agent.
    How long do I have to rent forThe tenancy agreement is for 6 months at a time this gives not only the landlord flexibility but also yourself.  Many peoples circumstances change frequently throughout the year.
    What happens if i want to leave early? If you need to leave the property before the end of your tenancy, you will be responsible for paying the rent until the end of the tenancy agreement.  If we can relet the property before that time you will be responsible for our costs incurred in re marketing/ viewings etc of the property, as clearly stated in the tenancy agreement signed by you.
    Will I have contact with the Landlord or will the Agent handle all matters? This will depend on the service that the landlord instructs us to carry out for them. In the event of a let only service you will be provided with the Landlords details when you move in and will have no further dealings with us.Over 98% of our properties are fully managed so it is fair to saywe expect to be looking after you from day one.  Most of our landlords prefer us to deal with everything.for them from day one and not be involved at all.
    What do the agents do ? Our client is the landlord and therefore we are limited in any help we can offer a tenant.As a professional agent, however, we would help as much as possible and will not move you into a property that is not safe and clean.When we act as managing agents we will try to be fair with all dealings between you and the landlord and if we believe your point of view to be valid would certainly let the landlord know.Most of our tenants have been with us now for many years, we know them personally and they trust us to look after them and make their rental experience as trouble free as possible.Many of our maintenance issues are resolved within 24 hours if not the same day. 
Contact us

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    The Robbins Building,
    Henry Street
    Rugby
    CV21 2QA

    Telephone us

    Buying: 01788 547000  Local call rate
    Letting: 01788 547000  Local call rate

    Email us

    Contact us

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    Don't just take our word for it...
    • Introduction

      We pride ourselves on first class service
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      At Thornton Robson we pride ourselves in providing first class service to our landlords and our tenants. We find many of the people we deal with are happy to recommend our services to there friends and family. Many of our landlords have more than one property with us, with some swapping existing properties from other letting agents who they don't feel give them the service they deserve. Here are a few of the comments we receive.

    Testimonials from Landlords

    • Landlord Testimonial

      Would definitely recommend their services
      "I would like to express how pleased I was with the service from Thornton Robson, especially Tracy Thornton. We initially rented our property for six months with them whereby they found a super tenant who looked after our property impeccably, prior to selling. We had a few viewings whilst the tenant was in situ which did not hamper our selling potential and sold with a more than happy result. We were abroad at the time which was even more unsettling, but Tracy was superb and turned what could have been a stressful situation into a smooth transition with an excellent result. Would definitely recommend their services to anyone thinking of renting." D Gillan
    • Landlord Testimonial

      I cannot fault there service
      "I have been renting my house out for 2 & half years now with Thornton Robson and I cannot fault there service. My rent is paid every month on time, my house is inspected regularly, they deal with any issues my tenant may have with the property without worrying me with it. They provide an excellent service and there fee is cheaper than many others. I mainly deal with Tracy who I find very down to earth, honest and approachable. I was very nervous about letting my house out but Tracy reassured me every step of the way and it's paid off. Thank you." Sarah H 01/03/2013
    • Landlord Testimonial

      never considered looking at another letting agency
      "Thornton Robson are both professional and extremely helpful. I have rented out my property my property with them for several years now and I have never considered looking at another letting agency." Kevin C 27/02/2013
    • Landlord Testimonial

      I'm happy to recommend Thornton Robson
      "Thornton Robson secured my tennant quickly. Ever since I have received a very good service with prompt payments. I'm happy to recommend Thornton Robson to anyone considering letting a property." Anthony 26/02/2013
    • Landlord Testimonial

      Can't recommend you enough"
      "Greg, Tracy, Just a short email to thank you for the brilliant service Thorntonrobson has provided From the moment I decided to buy the flat, your advice was exceptional and non biased. Your recommended mortgage adviser saved me several pounds on my mortgage. (I tried to beat it but couldn't) and there was no pressure from him. When I then decided to rent it out, advise was given on what preparation I needed to do prior to renting out. Once ready to rent, the flat was very quickly rented and I've had no issues since. Monies have always been paid promptly. Regular inspections provide, confidence that the flat is being kept in good order. An excellent service......can't recommend you enough... Thanks again! " JD 25/02/2013
    • Landlord Testimonial

      Very satisfied with the personal service....
      "I am very happy to say that you have been my agents for almost 2 years, and during that time if I have had any queries you have answered them very promptly. I have also received my rents on the day that you have received monies from the tenant, and I have been very satisfied with the personal service I have received. " LL 22/02/2013
    • Landlord Testimonial

      I felt completly at ease....
      "Thornton Robson are a professional and extremely helpful agent. I have used them to rent and sell my property and both services were A star! For the time that my property was rented they had everything under control and i felt completly at ease knowing that my property was being cared for and that the rent was always recieved ontime every month. I would highly recommend this agent and would not think twice about using them in the future should the need arise. A star!" L Neal 20/02/2013
    • Landlord Testimonial

      They care about their clients
      "We had our house on the market with little interest. We spoke to Tracy from Thornton Robson and after her very helpful advice we decided to rent the property instead through Thornton Robson. We had tenants within a couple of weeks. Thornton Robson managed the rental for us and were professional and attentive throughout. We were delighted from start to finish of this process with the service and advice we received. We would absolutely recommend Thornton Robson for both lettings and sales. They care about their clients and really understand the market. It was a pleasure to work with Estate Agents that have the interests of their clients in the forefront of their minds."
    • Landlord Testimonial

      why didn't we instruct you earlier?
      "Good news indeed. Why didn't we instruct you earlier??? Many thanks again for your prompt work Kind regards Tony"
    • Landlord Testimonial

      I'm now safely in and love it
      Tracy, Thanks for your help and negotiation expertise. I'm now safely in and love it, I wouldn't be here without you ! Best Wishes." -Miss Billeness
    • Landlord Testimonial

      Brilliant Service
      Guys," Not only did you let our property in days, you have successfully rented it out now for over two years, rent is paid, often , early. Which has always been appreciated, but what has really impressed us, is the way, you have increased the rent without us having to request. Brilliant service". -John George
    • Landlord Testimonial

      Certainly not Kidding
      " We swapped to Thornton Robson from one of the larger Agents and the service has  been "second to none."  We  have never experienced a void in tenancies and you were  not kidding when you stated Inspections, every Three months.  I am currently  purchasing another property and it will certainly be another for you to manage." - Mr & Mrs Fawcett 
    • Landlord Testimonial

      I would highly recommend this agency
      "I am using Thornton for full management of my property in Rugby. Due to a sudden job relocation I had to put my home on rent. I did my research and contacted a couple of letting agents within Rugby and found Thornton Robson to be very competitive and professional. Greg carried out the visit and explained all that was required and to the point, which was very helpful. Unlike other large size letting agencies , Thornton Robson are small but you get very professional and personalized service. The property went on rent three days after Greg's visit. The tenants are in now and I get my regular email updates on all communication via Ian. Both Ian and Greg are very helpful and proactive in terms of communication. I would highly recommend this agency to any landlord/lady in Rugby who would like a personal service and proactive communication and would like their properties occupied sooner." - Mr Z Bhatti
    • Landlord Testimonial

      Found a tenant for us in 5 days
      "Excellent professionalism and expertise, from Tracy's first visit, through to onward, and continuing dialogue, where necessary, with Ian. Would recommend this agent very highly. Found a tenant for us within 5 days." Ken & Rose P
    • Landlord Testimonial

      They were a pleasure to deal with.
      From the first introduction to value our property through to its the recent exchange and expected completion next week the team at Thornton Robson have been brilliant. It was quite clear from having our first viewing just 2 hours after the details were taken that the team meant business when it came to promoting and selling our property. Everyone has proved friendly, professional and focussed on clear, open and fair communications. We were also given a wealth of advice on other matters not directly related to the sale which was much appreciated. We would rate Thornton Robson's as excellent primarily because we felt we dealt with as real people and not a number. We thought very carefully about who we should sell our home through and it was the approach of the team that helped to make the decision to go with Thornton Robson, They were a pleasure to work with.
    • Landlord Testimonial

      Stress Free
      From my first meeting with Tracy when I was deciding whether to put my house on the market she put my mind at rest. By talking me through the whole process. Helping me to understand what they would do and also what I needed to do. Every step of the way Tracy and her team were there to help. Once viewings started I got honest feedback not just what I wanted to hear. Which really helped speed the process up. Since I have excepted an offer, their help is still there. My overall experiance with Thornton Robson has been smooth and they have really helped to keep it stress free !
    • Landlord Testimonial

      From the moment we decided to put the property with Thornton Robson the service we received was top rate! The market appraisal, the photographs and details and the marketing was excellent. They organised and carried out all the viewings personally and kept us updated at all stages. They have been professional throughout and we would not hesitate in recommending them to anyone looking to sell their home!
    • Landlord Testimonial

      Exceptional in Letting our property.
      The service has been exceptional in letting our property. We was given a realistic valuation within 30mins of me making contact. All terms were explained and they are very competitive with regards fees. I have had regular updates and the property was let within days. What I really like is the personal touch, I was told what the tenant did, their circumstances and general manner making me feel comfortable throughout. There are also no hidden charges, I am able to mist things, such as PAT testing, myself so no charges were applied. I cannot recommend this agent highly enough.
    • Landlord Testimonial

      Highly Recommend
      I have been using Thorton Robsons Estate Agents for Two and half years, over this time they have ensured that the property has always had tenant in, payment always in on time. Since taking over from Ian, Brodie has kept me updated with any information and new deals, she is always very polite and friendly too. i like using Thorton Robson Estate agents as they are really approachable and have always given me value for money. I would highly recommend Thorton Robsons Estate agents to anyone who doesn't want the hassle of managing properties. i also look forward to many more houses and years of working together.
    • Landlord Testimonial

      Very friendly, and approachable
      I found the agency very friendly, and approachable.I could not say one single thing bad about them. They always had a big 'smile' when any queries were raised.I also feel that they were always there whenever I required information or any sort of help, and for that I am very thankful.
    • Landlord Testimonial

      Very happy with the service
      I have been using Thornton Robson to let my property for about 5 years now and have been very happy with the service Greg and Tracy provide
    • Landlord Testimonial

      Their service since has also been excellent
      We turned to Thornton and Robson to act as letting agents after being messed about by an other agent. T & R were very proffesional in every aspect and soon had the property let. Their service since has also been excellent. 
    • Landlord Testimonial

      professional yet friendly/human attitude staff
      We were with another agent who had bought out our original lettings agency but were unhappy with level of service despite communication as repairs etc were not being completed promptly despite our permission to do. We visited the office and were extremely impressed by the professional yet friendly/human attitude by all staff. We explained about the lack of repair and our concern that other repairs may have not have been completed. We were concerned that the tenant (long term) may begin to feel that we were not the caring landlords that we considered ourselves to be. Tracy listened and heard our concerns and offered her services. Sam took us forward in terms of sorting paperwork and communicating efficiently with us. As a result I am assured that due to the ethos of Thornton Robson that our tenant experiences the professional human approach that we wanted to convey. Thank you.
    • Landlord Testimonial

      Great Team
      As a first time landlady with no knowledge of letting Tracy and the team have guided me, advised and helped me everystep of the way. They are always prompt in dealing with an queries, phone calls and problems. Great Team
    • Landlord Testimonial

      Professional yet really friendly team
      Highly recommend this agent. Professional yet really friendly team. I consider Tracy Thornton a friend as she has been a massive support to me, offering reassurance my interests are being well looked after. Stress free service. Happy tenant and happy landlady. Keep up the good work. Thank you
    • Landlord Testimonial

      Guided us through the process
      Have only been using them for a short while, but so far they are good. They found a tenant quickly for the property. The tenant seems to be reliable and happy with the property and the agent so we are happy. They have guided us though the process painlessly and so far we have had no issues.

    Testimonials from Tenants

    • Tenant Testimonial

      Best agent either of us has experienced by a mile!
      "Very helpful and thorough in every respect so far. Has made our moving transition as stress-free as possible, and Ian has dealt with all enquiries very efficiently. Best estate agent either of us has experienced by a mile!" Rosie B
    • Tenant Testimonial

      Wouldn't hesitate to use them again
      "Having emailed Ian Mills from Romania, before our return back to Rugby, he fully took on board our requirements. Immediately a property suiting our requirements became available he contacted us & within 1 hour we viewed the property. Within 3 hours we had all the forms filled in & by the next day all the credit checks etc were completed. In our opinion Ian on behalf of Thornton Robson gave us an excellent service & we wouldn't hesitate to use them again & recommend them to others." Norman and Margaret Crofts
    • Tenant Testimonial

      I will recommend the firm Thornton Robson
      "I recently moved to rugby from Birmingham, me and my family required urgent accommodation, i came across Thornton Robson, my dealings were with Mr Greg Brady. I explained my situation to him, he offered us a wide range of letting properties which were available to us on the day of request, his proffestional manner and exceptional skills gave us the confidence in his firm, we signed up to a 12mth contract, paying the rent on a monthly basis.Any repaires or faults which we needed assistence with were taken care of in the most proffestional way and manner, only taking days to repaire.I have recommended Thornton Robson to many of my family and friends leaving them with Greg's details and firm address. most of my family who live in rented properties are signed up with Thornton Robson, an outstanding firm who take great pride in their profession. Finally i would like to thank Greg for all his help and understanding. i will recommend the firm Thornton Robson." Zoe W
    • Tenant Testimonial

      Highly recommended
      "I've been with Thornton Robson for a while now and very happy with this agency. In the past I've been with various letting agents and Thornton Robson is one of the best I've come across. Great and helpful staff, excellent communications.Will be definitely using Thornton Robson services now and in the future. Highly recommended!" Robertas
    • Tenant Testimonial

      Cheerfulness and Enthusiasm
      I would like to say it has been a pleasure dealing with Tracy and her colleagues as they have always shown cheerfulness and enthusiasm and first class application to the job
    • Tenant Testimonial

      Great Experience
      I bought a property using Thornton Robson recently. On the day I saw the property was advertised on Zoopla website, I called the Thornon Robson office lunch time, the viewing was arranged in the evening on the same day. Greg led the viewing and also recommended me a mortgage adviser, who worked highly efficiently, is really good as Greg has told me so. During the process of purchase, Ian responsed my enquiries, gathered information and gave unbiased advice in a prompt and professional way. Tracy and Carol are always pleasant to talk to on the phone. My experience with Thornton Robson was great. Many thanks to all the staff at Thornton Robson
    • Tenant Testimonial

      Recommend
      From a buyers perspective Ian Mills at Thornton Robson could not have been move helpful with our house purchase. He kept us informed throughout the sale and was very proactive when it came to pushing the sale through as quickly as possible for us. They were very prompt when it came to arranging viewings and replied to calls and emails straight away. I would recommend them to anyone.
    • Tenant Testimonial

      Tracy sold our house before it was on the market
      Tracy sold our house before it even "hit" the market. We are both very impressed by Thornton Robson's efficient, honest and hardworking staff. Great value for money!
    • Tenant Testimonial

      Stress free service
      Very helpful and thorough in every respect so far. Has made our moving transition as stress-free as possible, and Ian has dealt with all enquiries very efficiently. Best estate agent either of us has experienced by a mile!
    • Tenant Testimonial

      EXCELLENT SERVICE
      Having emailed Ian Mills from Romania, before our return back to Rugby, he fully took on board our requirements. Immediately a property suiting our requirements became available he contacted us & within 1 hour we viewed the property. Within 3 hours we had all the forms filled in & by the next day all the credit checks etc were completed. In our opinion Ian on behalf of Thornton Robson gave us an excellent service & we wouldn't hesitate to use them again & recommend them to others.
    • Tenant Testimonial

      I am a Happy Customer
      I am sceptical and dubious of all estate agents but thought I would give the new ish local small firm a chance. So pleased I did. They were flexible enough to negotiate a commission rate and contract time that I was comfortable with. The property was well presented and advertised professionally, all the staff are very helpful and pleasant. My property sold in six days and completion was on time as estimated. Altogether I am a very happy customer and would highly recommend there services
    • Tenant Testimonial

      Happy Tenant
      Good service, friendly and polite staff. Was kept up to date with the progress of our tenancy application. Office lacked a card payment machine and couldn't pay my initial bond and deposit by cash so had to make a payment in the bank to them before I saw and signed tenancy 
    • Tenant Testimonial

      By a Mile
      Very helpful and thorough in every respect so far. Has made our moving transition as stress-free as possible, and Ian has dealt with all enquiries very efficiently. Best estate agent either of us has experienced by a mile!
    • Tenant Testimonial

      Excellent Service From Greg
      I am using Thornton for full management of my property in Rugby. Due to a sudden job relocation I had to put my home on rent. I did my research and contacted a couple of letting agents within Rugby and found Thornton Robson to be very competitive and professional. Greg carried out the visit and explained all that was required and to the point, which was very helpful. Unlike other large size letting agencies , Thornton Robson are small but you get very professional and personalized service. The property went on rent three days after Greg's visit. The tenants are in now and I get my regular email updates on all communication via Ian. Both Ian and Greg are very helpful and proactive in terms of communication. I would highly recommend this agency to any landlord/lady in Rugby who would like a personal service and proactive communication and would like their properties occupied sooner.
    • Tenant Testimonial

      A Brilliant service from Sam
      We are happy to say we received brilliant customer service from Sam from the very beginning. Sadly our first potential property fell through but Sam quickly turned this around by finding us even nice ones.He has been polite, efficient and is an asset to your company.Thanks again Kristine and Rory.
    • Tenant Testimonial

      Extremely helpful when we came into the office to fill out all the forms for the house rental, especially as all the whole process is new to us !
      We were very impressed and would certainly recommend Thornton Robson. 02/11/14
    Contact us

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    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornton Robson, Rugby on 01788 547000.


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    THORNTON ROBSON ESTATE AGENTS
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      Shortlisted in the `Innovation` category at the Negotiator Awards 2016 we are probably the most pro-active Agent in the area, you will benefit from our can do attitude and our willingness to go the extra mile, often working 7 days a week and conducting viewings out of hours even at weekends.
      We are a team that is highly committed to each other and our clients.  We do not go home at 6 pm and forget about our clients, we live and breathe our business and our passion shows as we usually work into the evening from home, answering enquiries, arranging viewings, and tying up sales.
      We even have our own coffee shop and furniture department within our offices, further setting us apart and demonstrating our innovative approach .  If you want an agent that is different an agent that sets the pace you need Thornton Robson.
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      Established in 2005 we are proud to be Independent.  Word of mouth and recommendation have been the foundation of our business growth. Excellent customer service has seen us consistently achieve a 98% client renewal rate thanks to the commitment of our staff.
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      Oliv, is the name of Thornton Robson`s in house soft furnishing department and coffee/cheese shop.   The combination of Estate Agency and coffee shop/cafe has created a unique business in the local area where customers can sit in comfortable surroundings and have a snack, browse the furnishings and also arrange a property valuation or discuss their property requirements.  The office is buzzing!
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      We are the only local Agent to branch out in this way and our unique approach has truly set us apart from our competitors and demonstrates our innovative and forward thinking methods.
      Reversing the modern trend towards on-line Estate Agency where personal contact is minimal. In times gone by, people would visit the high Street Agents to look at properties and register on the mailing list whereas now people tend to mainly look on-line.
      The importance of personal contact should not be underestimated. For example, a good Agent when they have buyers in front of them is able to offer and discuss the benefits of properties that the buyer may not even have considered looking at if just left to their own devices.  
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      Your property could benefit from the huge increase in visitors to our office as it will reach a far greater audience than just Rightmove and local newspaper advertising can achieve.
      Our unique illuminated gallery style window with large format printing will also showcase your property like no other local office can.
    Contact us

    Title

    SELLING
    • paragraph

      FINDING YOU THE IDEAL BUYER

      We will work with you and for you at all times, sourcing the ideal buyer that gets you the best price and in the time frame you require.
      Everything we do is geared to finding the ideal buyer for your home.  Here are just a few reasons to work with us to sell your home. 
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      USEFUL VALUATION


      When we carry out a valuation we do just that - we use our experience and comparable data gathered from other sources to give you a realistic valuation of your property in today`s market.
      We want to sell your home - not inflate your expectations just to win the business.

      Our sales team will plan to get you the best price possible but are also wary of overpricing the property and putting off potential buyers at that most crucial time, when a property first comes to the market.  

      We know and love Warwickshire!

      When you instruct us to sell your home we`ll use all our insights into Rugby and surrounding areas and the people who love living in them to your advantage, finding you the ideal buyer faster.
      All staff are local born and bred, having been educated and living locally, who better to sell not only your home but also the area we live in.

    • paragraph

      WE WORK LONGER HOURS

      Many of our clients visit the office on their way to work so our office is manned from 8 a.m. every morning and we often carry out viewings until 8 p.m. or even later. Emails are monitored and responded too well into the evening, 7 days a week. Simply put, if you choose a 9-5 agent you may well be missing out on an ideal buyer. We`ll make sure you don`t.

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      OUR MARKETING KNOW HOW

      Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right buyer fast.
      Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect buyer.  Good design, professional photography and carefully chosen words mean that when the ideal buyer sets eyes on your home we will make sure it makes a great impression.
      Our team work with one aim in mind - finding a buyer for you at the best price.  They are trained and inclined to think beyond the obvious and will put in the hard work necessary both before and after a buyer has been found.     
      PEACE OF MIND 

      The Property Ombudsman  
      Thornton Robson is a full member of the Property Ombudsman (TPO).  The TPO provides a free, fair and independent service for dealing with unresolved disputes between agents and consumers.
      Office Of Fair Trading
      The OFT makes sure that estate agents such as Thornton Robson act in the interest of their customers at all times under the terms of the Estate Agents Act and that buyers and sellers are treated honestly and fairly.
    Contact us

    Title

    BUYING
    • paragraph

      THE RIGHT TIME TO BUY


      For buyers the last few years may have been uncertain but one thing`s for sure, we all like to own our own homes.  Many people, first time buyers especially have struggled to be able to afford a  home in the current climate but things are starting to improve with the introduction of schemes such as Help To Buy.


      GET AHEAD OF OTHER BUYERS

      Rightmove and other advertising can give an idea of prices in a given area.  Most people do some research on this before coming to an agent.  At the same time buyers sometimes take longer to purchase as they are discouraged by asking prices.  Asking prices are a guideline, useful for estimations of an area but they have no bearing on what the vendor may accept, everyone's circumstances are different.  Guidelines are useful for average prices but we always recommend our buyers consider the individual property and their future in it.


      USE OUR KNOWLEDGE

      This is what a good estate agent is for.  They are professionals in their field.  They live, eat and shop in the local area.  They`ve seen more properties than you as they carry out valuations daily and crucially they know what houses are selling for as they see it every day.  Become their client and use them, ask their opinion on an area, the local schools facilities etc.  They work where you want to live, their knowledge will certainly prove useful to you even if you don`t buy from them.  Also the more they know about you, the better they can find what you are looking for.


      GIVE US A CALL

      We are always happy to help.  We welcome your questions and we can advise on what may be the best property for you.  We can also help you with both your mortgage and conveyancing.

    Contact us

    Title

    ADDITIONAL SERVICES
    • service

      LEGAL SERVICES


      When choosing a solicitor, there are a number of factors that should be taken into consideration:-

      • How contactable are they?
      • How efficient are they?
      • Do they work on a no sale no fee basis?
      • Will they keep you the client and the agent informed?


      At Thornton Robson, we have a number of legal firms on our panel, all of whom we have been working with for many years.  We know the service and value for money they provide.  We work with them daily and are confident that they make a smooth and efficient buying/selling service.

      To receive a no obligation quotation by email please contact us today.

    • service

      MORTGAGES


      Choosing the right mortgage for your needs and circumstances is crucial yet the range of lenders and products available can see overwhelming.  Our CMAP qualified mortgage advisors will provide independent expert advice and search the full range of available mortgages to find the right one for you.  Once you have your mortgage, we will assist you through the application process and do all the paperwork for you.
      As our advisors are in house we are also able to update them as your purchase proceeds and any delays can be dealt with swiftly to keep things on track.

      We are also able to offer income and lifestyle protection cover to protect you from the unexpected.

      Although we prefer to meet you and establish a personal working relationship either at our office or your home, we are also able to offer advice via email or over the phone.

      To speak to our independent advisor contact us today.

    Contact us

      Title

      • Paragraph

        We can provide a full service within 20 miles of Rugby in Warwickshire. Outside that area we can still help you by marketing your property online for you anywhere in the UK. If you are prepared to do your own viewings our online marketing will ensure a steady stream of potential buyers to your door. We will handle all the negotiations, instruct solicitors and do your sales chasing through to exchange of contracts. We do all this for a very competitive fixed price up front fee. Please call us for more information.

      Where we're active

      Our Branch

      Our Branch

      Current Properties

      Recently Sold Properties

      Note: Markers represent the centre of postcodes, not exact locations

      Find us

      The Robbins Building,
      Henry Street
      Rugby
      CV21 2QA

      Telephone us

      Buying: 01788 547000  Local call rate
      Letting: 01788 547000  Local call rate

      Email us

      Contact us

      Title

      Just a selection of satisfied clients
      • Introduction

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        We pride ourselves in providing a first class service to all vendors and buyers.  We are enthusiastic and self motivated and enjoy the Industry.  We will give the same attention to your property as we would if it was our own home being sold.  Often being as elated as both the vendor and the buyer when we sell another house.
        We find many of the people we deal with are happy to recommend our services to there friends and family.

      Testimonials from Sellers

      • Seller Testimonial

        Tracy Thornton.Used this agency for many years
        We have used this agent for several years and although we live approx. 50 miles away from the property and the agent, what minor problems we have had have been resolved very quickly. Payment has always been paid to us on time and never been missed. Excellent..
      • Seller Testimonial

        Excellent service very efficent knowledgble about the house and the area. Proffesional and friendly staff. I would definetly use and reccomend this company.
      • Seller Testimonial

        Greg Brady /Tracy Thornton.Impressed and efficient
        I have been very impressed with the level of feedback and contact given to me about the letting and renewals. Also the level of liaison with the tenant is very good. Accounting is speedy and efficient with very quick payment out of rent received and email confirmation
      • Seller Testimonial

        Tracy Thornton.Tracy will be my first port of call
        I have decided for personal reasons to take my house off the market. This is, however, no reflection on Tracy and the team, who have been very supportive and knowledgable throughout the process. My mother also recently sold her home through Thornton Robson and, should I decide to move in the future, Tracy will be my first port of call.
      • Seller Testimonial

        Tracy Thornton.WELL DONE TO THE TEAM
        I tried another agent in Rugby and was very upset by their lack of effort on our part. So I tried Thornton Robson I was impressed by their professionalism and they sold my property at my asking price within 3 weeks.my recommendation is :- If you have tried the others now try the best - Thornton Robson First Class Service 10/10 Well done to their team.
      • Seller Testimonial

        Tracy Thornton.Top Rate Service.
        From the moment we decided to put the property with Thornton Robson the service we received was top rate! The market appraisal, the photographs and details and the marketing was excellent. They organised and carried out all the viewings personally and kept us updated at all stages. They have been professional throughout and we would not hesitate in recommending them to anyone looking to sell their home!
      • Seller Testimonial

        Tracy Thornton.Every step of the way
        From my first meeting with Tracy when I was deciding whether to put my house on the market she put my mind at rest. By talking me through the whole process. Helping me to understand what they would do and also what I needed to do. Every step of the way Tracy and her team were there to help. Once viewings started I got honest feedback not just what I wanted to hear. Which really helped speed the process up. Since I have excepted an offer, their help is still there. My overall experiance with Thornton Robson has been smooth and they have really helped to keep it stress free !
      • Seller Testimonial

        Tracy Thornton.Team meant business
        From the first introduction to value our property through to its the recent exchange and expected completion next week the team at Thornton Robson have been brilliant. It was quite clear from having our first viewing just 2 hours after the details were taken that the team meant business when it came to promoting and selling our property. Everyone has proved friendly, professional and focussed on clear, open and fair communications. We were also given a wealth of advice on other matters not directly related to the sale which was much appreciated. We would rate Thornton Robson's as excellent primarily because we felt we dealt with as real people and not a number. We thought very carefully about who we should sell our home through and it was the approach of the team that helped to make the decision to go with Thornton Robson, They were a pleasure to work with.
      • Seller Testimonial

        Greg Brady.Very Helpful and Pro active
        I am using Thornton for full management of my property in Rugby. Due to a sudden job relocation I had to put my home on rent. I did my research and contacted a couple of letting agents within Rugby and found Thornton Robson to be very competitive and professional. Greg carried out the visit and explained all that was required and to the point, which was very helpful. Unlike other large size letting agencies , Thornton Robson are small but you get very professional and personalized service. The property went on rent three days after Greg's visit. The tenants are in now and I get my regular email updates on all communication via Ian. Both Ian and Greg are very helpful and proactive in terms of communication. I would highly recommend this agency to any landlord/lady in Rugby who would like a personal service and proactive communication and would like their properties occupied sooner.
      • Seller Testimonial

        Tracy Thornton.Excellent Professionalism .
        Excellent professionalism and expertise, from Tracy's first visit, through to onward, and continuing dialogue, where necessary, with Ian. Would recommend this agent very highly. Found a tenant for us within 5 days.
      • Seller Testimonial

        Tracy Thornton.Pleasure to deal with
        I would like to say it has been a pleasure dealing with Tracy and her colleagues as they have always shown cheerfulness and enthusiasm and first class application to the job.
      • Seller Testimonial

        Greg/Tracy/BrodieUsed this team twice to sell 
        Having used Thornton Robson on two occasions to sell two of my properties, I can only say how efficient and passionate this company is about the customers needs. Both Tracy and Greg were on the ball in finding suitable buyers for viewings and sales were agreed on both properties within days of going on the Market. The help and advice given throughout the whole procedure on moving house was thoughtful and considerate and made the process a whole lot easier knowing we had estate agents that were proactive and compassionate.
      • Seller Testimonial

        Greg Brady.Can't recommend the team enough
        Greg, Tracy, Just a short email to thank you for the brilliant service Thorntonrobson has provided From the moment I decided to buy the flat, your advice was exceptional and non biased Your recommended mortgage adviser saved me several ponds on my mortgage. (I tried to beat it but couldn't) and there was no pressure from him. When I then decided to rent it out, advise was given on what preparation I needed to do prior to renting out Once ready to rent, the flat was very quickly rented and I've had no issues since. Monies have always been paid promptly Regular inspections provide confidence that the flat is being kept in good order An excellent service......can't recommend you enough Thanks again! Regards
      • Seller Testimonial

        Tracy T.Things started to happen very quickly 
        I was approached by mail, after having my property on the market for four months. Admittedly, it was a'quiet' time over the Christmas period, but I was disappointed at the lack of communication between the former agent and myself. After being approached by mail, followed by a home visit from Tracy, things started to happen very quickly, to the point where my house was sold within the month.
      • Seller Testimonial

        Tracy/Greg and the team.SOLD WITHIN I WEEK
        Just wanted to say that this time only 1 week ago we agreed to put our house on the market with ThorntonRobson, and now we are in the great position of having sold STC after only 2 days of officially being on the market! The team have been very pro-active getting potential buyers through the door, and have succeeded in getting us the full asking price. The whole team have also been great at sharing their wealth of knowledge, have given great advice and have been very helpful and friendly.We are so pleased that we chose to sell with Tracey, Greg, Ian and team. We would recommend you to sell with them, they have been excellent!
      • Seller Testimonial

        Ms Tracy Thornton.No-nonsense approach
        I wouldn't be on my way to purchasing my first dreamhouse if it wasn't for Ms. Tracy Thronton. Tracy went above and beyond the calling of an estate agent. Tracy's straight forward, no-nonsense approach should be an example to all estate agents, fact and figures, no sugar coating, which is what you'd like to hear as a buyer.Together with Ian and Greg, they provide an impeccable and reliable service that would make Rugby proud.Thank you Tracy and all staff at Thronton Robson! Well done, Keep it up!
      • Seller Testimonial

        Sam Ridler.Very helpful
        We purchased a local flat and were delighted with the service we received. Ian and other staff were very helpful at all times.
      • Seller Testimonial

        Greg Brady.Great Experience
        Thornton Robson helped with the purchase of my property. Tracey dealt with my purchase with efficiency and was very proffesional at all times. Also dealt with Ian and Gregg and other members of staff who were also always very helpfull and friendly. When purchasing a previous property the experience was not so great, with a different company, but I would recommend Thornton Robson in the future. In my oppinion Tracey and staff allways go above and beyond. Well done team.
      • Seller Testimonial

        Tracy T.Fantastic at sorting delays
        Thornton Robson are a professional and extremely helpful agent. I have used them to rent and sell my property and both services were A star! For the time that my property was rented they had everything under control and i felt completly at ease knowing that my property was being cared for and that the rent was always recieved ontime every month. I decided to sell the property and they sold this within days of being on the market, throughout the sale process they were fantastic and spent time getting problems sorted with solicitors etc....nothing is ever too much bother. I would highly recommend this agent and would not think twice about using them in the future should the need arise.A star!
      • Seller Testimonial

        T.H.E TeamNo need google search, just type T R
        I would highly recommend Thornton Robson.They offer a First Class service giving any prospective client a friendly,comprehensive and thorough service from beginning to end. You can be certain that they are working purely for the good of you. If you need a reliable Estate Agent in the Rugby area don't do a Google Search just type Thornton Robson and you will be in good hands.
      • Seller Testimonial

        Greg Brady.Hard Work
        When it came to a reality that my wife and I had decided to sell our family home, the daunting thoughts of all the hasle of finding a competant and trustworthy estate agent came to our mind. Tracey Thorton, Ian Mills and Greg Brady were very professional in all matters regarding the prospective sale of our family home and more importantly got us the asking price we were looking for (Which was 5K, 7K and upto 20K above similiar properties in our area. I really appreciated the constant, polite feedback and important advice they gave. I send much love and prays to Tracey Thornton for negotiating on our behalf and getting us the asking price we wanted. I am confident that they will see my case through until completion (IN'SHAH'ALLAH - GOD WILLING). I would like to take this oppertunity to thank the Thornton Robson team for all their hard works and for finding us purchasers in such a short period of time.
      • Seller Testimonial

        Tracy T.Was superb, smooth transition.
        I would like to express how pleased I was with the service from Thornton Robson, especially Tracy Thornton. We initially rented our property for six months with them whereby they found a super tenant who looked after our property impeccably, prior to selling. We had a few viewings whilst the tenant was in situ which did not hamper our selling potential and sold with a more than happy result. We were abroad at the time which was even more unsettling, but Tracy was superb and turned what could have been a stressful situation into a smooth transition with an excellent result. Would definitely recommend their services to anyone thinking of renting or buying.
      • Seller Testimonial

        Tracy Thornton.Highly professional/supportive.
        The service provided was excellent - highly professional, supportive and efficient. We were very pleased with the information provided about their services, fees and timescales and the efficiency they showed in taking photos and advertising the property. We particularly valued their advice and guidance on valuation which reflected our own research and views. They used their customer database to identify potential buyers and secured three showings within 24 hours of the property going on the market. Their support during the selling process was of a high standard and they reflected the needs of our as vendors, rather than looking for a quick sale to get their commission - even to the point of advising us to put back on the market when the customer sought a price reduction. They also sold another property for a family member who experienced the same degree of advice, guidance, support and service so we are confident that our experience was not a one off. Would highly recommend them for service and reasonable charges for service.
      • Seller Testimonial

        Greg Brady.Great/Helpful staff
        I've been with Thornton Robson for a while now and very happy with this agency. In the past I've been with various letting agents and Thornton Robson is one of the best I've come across. Great and helpful staff, excellent communications.Will be definitely using Thornton Robson services now and in the future. Highly recommended!
      • Seller Testimonial

        Greg.All his help and understanding.
        I recently moved to rugby from Birmingham, me and my family required urgent accommodation, i came across Thornton Robson, my dealings were with Mr Greg Brady. I explained my situation to him, he offered us a wide range of letting properties which were available to us on the day of request, his proffestional manner and exceptional skills gave us the confidence in his firm, we signed up to a 12mth contract, paying the rent on a monthly basis. Any repaires or faults which we needed assistence with were taken care of in the most proffestional way and manner, only taking days to repaire. I have recommended Thornton Robson to many of my family and friends leaving them with Greg's details and firm address. most of my family who live in rented properties are signed up with Thornton Robson, an outstanding firm who take great pride in their profession.Finally i would like to thank Greg for all his help and understanding.i will recommend the firm Thornton Robson.
      • Seller Testimonial

        Tracy, never gave up.
        Very impressed with the effort Tracy put into trying to find a suitable house after mine was sold. I had already tried 2 estate agents in Rugby and felt I had a lot more viewings via Thornton Robson. Took longer than I expected to sell my property but Tracy never gave up! Thank you to you, Ian and team for down to earth advice and sterling effort.
      • Seller Testimonial

        Restored our faith.
        Hi Tracy,
        I just wanted to say a huge thank you to you and Greg.  If it wasn't for you we wouldn't have sold our house and be moving to our perfect home !.  Tracy, you gave us the push we needed when we were all but ready to give up, she was straight with us - without being too pushy!! and restored our faith after we'd spent months on the market with another local agent and no joy.
        So thank you both !
      • Seller Testimonial

        Thornton Robson is the only choice!
        Thornton Robson were recommended to us by a relative and they were not wrong to do so !  Tracey and her team are fully of genuine enthusiasm and passion about selling houses and have worked incredibly hard for us since the beginning.  Our experience with them has been quick,efficient,informed and fun ! I will definitely be recommending them.  If you want to sell your house with people who are honest, reliable and more importantly have a sense of humour - Thornton Robson is the only choice ! 
      • Seller Testimonial

        Many Thanks
        To Tracey / gregg
        & all staff.
        Many thanks for all your efforts over the past weeks.
      • Seller Testimonial

        Real Deal.
        Thank you for selling our house.  The service provided was excellent.  You ensured regular viewings and were exceptionally professional.
        Greg put in a lot of effort to ensure a sale, he was always friendly and approachable.  I would recommend you to anybody.  Fantastic service you are the real deal.  Wishing you every success for the future.
        A very satisfied customer. 
      • Seller Testimonial

        Sold in TWO WEEKS.
        We would like to sincerely thank you for all the work you have done selling our house.  We were on the market with another agent without success and as soon as we put our house with you guys, it was sold in TWO WEEKS.
        You acted with so much enthusiasm and professionalism from day one.
        Thank You so much. 
      • Seller Testimonial

        Number ONE in my book.
        I was on the market with another local agent for three months with no success.
        In desperation i responded to a leaflet - with in days i had viewings.
        They not only sold my house they then found my next house.
        You are number one in my book. x
      • Seller Testimonial

        Particular thanks to Greg & Sam
        Thornton Robson have sold my house within 4 days. The whole operation was very professional and they have taken care of everything for me - this was excellent customer service and I wouldnt hesitate to use their services again. Particular thanks go to Greg and to Sam Thanks again!
      • Seller Testimonial

        Totally Dedicated.
        We had used another agent before going with thortonrobson, it was the best decision we made changing agents. Tracy made us feel like one of the family and has pulled out all the stops to get us sold. They are totaly dedicated to giving you peace of mind during what is a major life decision. We recommend them to everyone looking to sell, who are looking for total proffessionalismThank you and we will be using you to find our new home
      • Seller Testimonial

        Rapid Service
        After we approached them , the team at Thornton Robson were rapid ( the next day) in putting the property on the market. Multiple viewings were arranged in the first week which resulted in offers for the full asking price.We felt the property was pitched at the right price, and also felt that the correct advice was given on which offer to accept which resulted in a completion with no glitches.They also offered a great deal for their fee to sell the property. We would not hesitate to use Thornton Robson again in buying/selling another property. Lawrence Webb
      • Seller Testimonial

        Feel comfortable with this agent
        My daughter engaged Thornton Robson as agents to sell our flat in Bilton as she manages the property for me and all the dealings I have had so far seem very positive i have sold a number of properties over the years and feel comfortable with this agent.
      • Seller Testimonial

        5 years of happy service 
        I have been using Thornton Robson to let my property for about 5 years now and have been very happy with the service Greg and Tracy provide
      • Seller Testimonial

        ...in one word AMAZING!!
        We viewed a property at Long Lawford Steeping Rd Rugby and fell in love with it straight away,Lauren was our our host for the viewing,within two hours we had made an offer and it had been excepted. We then asked Greg if he could sell our property for us.....within three hours Greg was around photographing our property and by 6pm that day (only 7 hours after viewing Steeping Rd) our property was on Rightmove for all to see. The house went on the market Saturday,on Monday Greg had 8 viewings and Tuesday it was sold.Well if service like that doesnt deserve 10/10 i don't know what does.Only 4 days to view,buy adverstise and sell a house...in a word AMAZING!!Would certainly recommend Thorton Robson Real Estate to any potential buyers/sellers.A great Job Greg/Lauren
      • Seller Testimonial

        I had no hesitation in choosing Thornton Robson
        Thornton Robson were the front runners out of the 3 Real Estate companies I chose to do an appraisal on my property from the word go. Greg is always very personable and professional and explained the entire process very clearly as this was the first time I had sold a property. I had no hesitation in choosing Robson Thornton to sell my property. I was delighted with the photos and write up on Rightmove and believe this was a major contributing factor for the interest generated.
      • Seller Testimonial

        no hesitation in using Thornton Robson again.
        After we approached them, they were quick in putting the property on the market (the next day) and for arranging multiple viewings in the first week.We felt they valued the house at the right price, and we received the full asking price for the property.Also their advice on whose offer to accept proved to be correct which resulted in a completion with no glitches. Lastly the fee which they charged was very competitive, and I would have no hesitation in using Thornton Robson again.
      • Seller Testimonial

        best decision we made changing agents.
        We had used another agent before going with thortonrobson, it was the best decision we made changing agents. Tracy made us feel like one of the family and has pulled out all the stops to get us sold. They are totaly dedicated to giving you peace of mind during what is a major life decision. We recommend them to everyone looking to sell, who are looking for total proffessionalismThank you and we will be using you to find our new home
      • Seller Testimonial

        sold my house within 4 days
        Thornton Robson have sold my house within 4 days. The whole operation was very professional and they have taken care of everything for me - this was excellent customer service and I wouldnt hesitate to use their services again. Particular thanks go to Greg and to Sam Thanks again!
      • Seller Testimonial

        Managed what others had failed.
        Our property had previously been on the market for a while with two different agents. We thought we would have one last ditch attempt with another agent . We chose Thornton Robson purely because they had spotted our house had been on the market for some time, and had sent us some literature advertising their services. They managed what the others had failed to and got us plenty of viewings and an eventual result. We have always been treated with respect and consideration from both Tracy and Lauren. Any job dealing with the public is a challenge and staying positive and cheerful must be difficult. Especially in an industry where people so often are not completely honest which over complicates the whole process.
      • Seller Testimonial

        Tracy simply oozes enthusiasm and advice
        So, finally after years of hard work and preparation our house was ready for marketing - but who to choose to do carry out this very important role - local estate agent (loads to choose from) or an e-agent who could work out to be much cheaper?? I'm sure the majority of us like to try and save money where we can, and when my husband and I spotted a board that we didn't recognise on a property down in Devon, we checked it up online. Well - how exciting we thought we had 'hit the jackpot' when we found the details for this e-agent boasting they were - 'The UK's Biggest and Best Online Estate Agent'! We checked out their 4 Selling Packages which seems very sensible and enticing with a variety of ways of working - some where you paid a deposit, but nothing else until the sale and others where you paid upfront and got supposedly more for your money. Having done a thorough check on their 'selling offers', we decided we'd opt for their 'Star Buy' @ £749.00 up front payment. After all - the only things they didn't 'appear' to do was to advertise in the local press and show prospective buyers round your house - no problem! So we thought we were sorted, and I went ahead and contacted them to organise a valuation by their 'Area' Valuer for 3 weeks hence, when the house would be ready for putting on the market. However, whilst dabbling on Rightmove, I 'accidentally' pushed the button which asks if you want a free valuation - which I thought meant a 'guesstimate' by local agents. How wrong can you be?!! I then received a barrage of emails and phone calls by agents anxious to help me out with my valuation. As it happened one of the agents - Tracy Thornton dropped me a 2 line email me offering her help, and we struck up a bit of a relationship, mostly discussing values in the area. As we thought it sensible to have another valuation to compare to our cyber agent, I asked Tracy if she would like to come along and value the house - she happily agreed. We asked Tracy to come the day before the cyber agent, and she appeared with a colleague on time on the due date. To say that Tracy is passionate about selling houses is an under-statement; she simply oozes enthusiasm and advice. We were impressed by her professionalism and pure vibrance, and after some discussion she had pretty well persuaded us that it would be totally in our interest to put the house with them, rather than with the e-agent, but said to go ahead with the other valuation from the e-agent. The main points that she impressed upon us was that if we were showing people around ourselves (which you would with an on-line agent) - you wouldn't have the experience to 'suss' buyers out, and could possibly accept an insecure offer. Our agents have many years of experience, not only of selling properties, but of the area - which an online 'Area Valuer' wouldn't have. It is Thornton Robson's experience and financial vetting services that we decided was worth paying more for - as after all, peace of mind is a very valuable entity! Within an hour of Thornton Robson's first visit, we decided to cancel the other cyber-agent's valuation by their Area Valuer. We already had some slight qualms about using an e-agent, as we felt if might be frustrating if you could only contact them by phone or email, and not know who you were talking to! This was highlighted when I called them to cancel the appointment. This particular e-agent has one of those marvellous 'Press button one' systems, and as I was kept on hold some considerable time, both then and previously, before being given an admin contact who sounded inexperienced and unprofessional and couldn't actually locate our postcode, I was instantly relieved that we hadn't chosen them to sell our house! I could imagine spending hours trying to get through to find out how our sale was progressing - it would have driven me mad! Once we confirmed to Tracy that we would definitely like them to act for us, she and her Partner revisited to take photographs, do room plans and measurements and we were very impressed with the service as - the draft details were written up and on Rightmove within 2 hours! As our house is somewhat individual, Tracy decided that the best strategy would be to market it for 2 weeks, but with the sales emphasis being on an Open Day on the following Saturday. Since initial marketing - it is now one week and we have had 4 viewings and one planned in for the Open Day this Saturday. Each viewing is confirmed by email - which is very convenient for me and I was pleased to receive a Rightmove Property Performance Report this morning - sent by one of Tracy's Senior Negotiators. This report shows how much interest has been generated by the property - all useful information! I have also received prompt feedback from all 4 viewings! So, this is my diary so far on the way in which Thornton Robson, a local estate agent operates - so far, it's all good!!!
      • Seller Testimonial

        I would heartily recommend them to anyone
        I have been amazed at the speed at which a buyer was found. The professionalism of the agents was second to none and I would heartily recommend them to anyone wishing to sell their property.
      • Seller Testimonial

        all we can really say is THANK YOU
        The idea of selling and buying a property are considered to be one of life's most stressful events. Anything that makes this potentially stressful experience more bearable is therefore a huge benefit. From the moment we had our first viewing of a property your were managing, to the decision to sell through Thornton Robson and to the then successful completion of the sale we were in good hands. This made it so much easier. At the beginning of the process of selling it seems like you are caught up in a whirlwind of activity so we appreciated the support, great communication and help that your team provided. It did all go smoothly and so all we can really say is THANK YOU and we'd certainly recommend them to anyone who is thinking of selling their home.

      Testimonials from Buyers

      • Buyer Testimonial

        Tina & Akhill.Very much appreciate 
        Hello All,Just wanted to say how much myself and my partner appreciated the time and advice your collegues gave us.It was very beneficial and we feel we learnt a lot and know the next steps we need to become first time buyers.Please pass on our thanks to Tina & Akhill.Thank you.
      • Buyer Testimonial

        A Brilliant service from Sam
        We are happy to say we received brilliant customer service from Sam from the very beginning. Sadly our first potential property fell through but Sam quickly turned this around by finding us even nice ones.He has been polite, efficient and is an asset to your company.Thanks again Kristine and Rory.
      • Buyer Testimonial

        Keep up the good work.
        Hello Tracy,
        I have been meaning to call you to say thank you.
        We love the house and its location, we are just about to have new central heating system and bathroom.
        The plans for the extension are being drawn up.
        Keep up the good work and good luck for the future. 
      • Buyer Testimonial

        Straight forward and very helpful.
        Went to view a property, liked it and bought it all with the guidance and help from Thornton Robson. Very professional and I would recommend my family and friends. Straight forward and very helpful.
      • Buyer Testimonial

        Wow
        "Wow" Could not believe the atmosphere in Oliv today. We have been visiting since the first day you opened, watching how the business is growing, almost daily.  Fabulous staff and always welcoming. Thank you for advice on areas to buy. !! Loved that xx PS You will certainly getting the rental.
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Thornton Robson, Rugby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Thornton Robson, Rugby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Thornton Robson, Rugby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornton Robson, Rugby on 01788 547000.


      Welcome to Thornton Robson, Rugby

      Title

      • Introduction

        image cannot be displayed
        YOU DESERVE THE BEST! As INDEPENDENT AGENTS, Thornton Robson have been selling and letting property in Rugby since 2005. You will receive FIRST CLASS CUSTOMER SERVICE from a sales and letting team with combined experience of over SEVENTY FIVE YEARS in the industry. Your property will be extensively marketed from our Henry Street office, on all the major property websites including our own PROFESSIONALLY DESIGNED WEBSITE and local newspapers.

      Find Us

      Branch address

      The Robbins Building,
      Henry Street
      Rugby
      CV21 2QA

      Get in touch

      Buying: 01788 547000  Local call rate
      Letting: 01788 547000  Local call rate
      Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

      Disclaimer

      The content on this Microsite has been uploaded by Thornton Robson, Rugby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Thornton Robson, Rugby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Thornton Robson, Rugby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornton Robson, Rugby on 01788 547000.


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