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About Us
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    Who We Are
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    One of the South Wests' leading independent estate agencies, Wilkinson Grant & Co are a multi-discipline Property and Acquisition Agency covering Devon and parts of Cornwall, Somerset and Dorset.

    With a reputation for getting results and building long-standing relationships with our clients, we cover all sectors and all aspects of the residential sales and letting market. Services include Sales, Lettings, Property Management, Acquistions, Land and Planning, New Homes, Development, Mortgages and Surveys.

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    An Agent Who Listens
    We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. Our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
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    Why Choose Wilkinson Grant & Co?
    The importance of choosing the right agent to let your home cannot be overemphasized. Anyone can open an estate agency office whether it be an insurance company a bank or a private individual- there are no qualifications necessary to open an office and some agents have very little experience. Wilkinson Grant & Co. have built our reputation on long established traditional values based on experience, professionalism and hard work. We aim to take away the stress and help you achieve the best possible price with the minimum of fuss.
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    Hand Picked Team

    Our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.

    At WG we recognise the importance of standards of service and of customer care. Our experience and contacts enable us to advise clients on all aspects of buying and selling.

    Great communication from your Estate Agent is critical if you are to enjoy your move. Our policy is to employ good communicators who are fully committed to customer care and on your side throughout the entire moving process.

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    Quality Properties, Quality Tenants, Quality Standards

    Here at Wilkinson Grant & Co we aim to provide you with not only a quality service, but quality tenants for your property.

    Our particular aim is to give our Landlords the comfort of knowing that all matters relating to the letting of their property will be well cared for.

    We specialise in all aspects of 'Residential Lettings', providing a comprehensive service from Tenant Finding to Full Property Management.

    We are committed to ensuring that Landlords are given an efficient service that removes the worry of understanding the many complex legal issues relating to letting property. We cover the whole of Exeter and the surrounding area through our office in Exeter City Centre.

    Are you a landlord?

    If you are a landlord and would like to know more about our 'No Tenant Fees' campaign please contact us.

    Landlords, are you struggling to let your property? Your agent's fees may be deterring good tenants

    The Government plan to BAN TENANTS FEES and have announced a new 'Tenant Fees Bill'.

    This Bill will prevent agents and landlords from making any charges to a tenant, other than the rent and a deposit (equivalent to one week's rent).

    We expect the new law to be introduced in 2019 - possibly as early as the spring but almost certainly by the autumn.

    In the meantime, some agents are still charging tenants exorbitant fees and others are looking to add new charges in advance of the ban. At Wilkinson Grant & Co we are aware that at the moment many landlords and tenants may be losing-out because of the fees charged to tenants by letting agents:-

    - Tenants, because they cannot afford to move to a new rental property (Research by Citizens' Advice found that 42% of people paying letting agents' fees had to borrow money to pay them)

    - Landlords, because they are not getting the choice of the widest pool of tenants and those tenants who can move are deterred from paying the quoted rents because of the added agents fees.

    To help both landlords and tenants, Wilkinson Grant & Co have adopted a NO TENANTS FEES policy from 1st November 2018.

    Whilst we do not believe the change in law will make renting cheaper for tenants, we do believe the change will help to make the rental market more transparent and simpler for tenants and landlords. It will also help to drive out unregulated letting agents who charge exorbitant tenant applicant fees.

    If you're currently struggling to let your property, it might be because your letting agent has hiked up their applicant fees as a last hurrah before the ban. Of course, if this is the case, your letting agent could well be driving good tenants away from your investment property.

    At first, your natural reaction to a lettings slump might be to drop your rental price in a bid to attract tenants, but before you do, it could be well worth you taking the time to check with your property manager to look at the admin fees they're currently charging both the landlord and the tenant applicant.

    A word of advice

    As mentioned, before you start dropping rental prices or take any further action, and once you've totted up all the admin fees and extra charges, if you're unhappy with what you see find, it might be time to jump ship and find a letting agent that has both your as well as your future tenants' best interests in mind. There's a fine line between an agent making a profit and providing a good, fair, quality service - and some letting agents just can't walk it.

    So, take a deep breath, examine the fees and processes of your current letting agent, and make an informed decision that works best for you. You'll benefit in the end, trust us.

    We hope this has helped and if you're an Exeter landlord in need of a quality, honest and effective property management service, please feel free to give us a shout - we'd love to help.

    Frequently Asked Questions:

    We have put together some Frequently Asked Questions & Concerns - the answers we hope will assist you in the letting of your property.

    1.Is there a demand for rented property and how long will it take to find a suitable tenant(s)?

    This varies from time to time and area to area but our experience suggests that there is always a high demand for quality residential property at rentals that are competitive within the marketplace.

    2. How much rent will I achieve for my property?

    This will depend on a number of factors to include location, condition, accommodation, facilities and level of equipment/furnishings. At Wilkinson Grant & Co Ltd, we offer a free, no obligation Rent Assessment and will advise you of the exact amount of rent we fell is realistic in the current marketplace. We will also suggest any improvements or alterations, which would help to encourage a swift let.

    3. Will we have any income tax liability from income derived from letting our property?

    Income received from rented property is subject to Income Tax. There are some expenses, which are treated as tax deductible. These are listed below:

    • (a) 10% of total rent received against fair wear and tear
    • (b) The costs of all structural repairs and renewals
    • (c) All agency fees
    • (d) Insurance premiums
    • (e) The interest element on your mortgage repayments
    • (f) Accountancy and other professional fees
    • (g) Water Rates, if applicable
    • (h) Charges incurred for postage and telephone class etc made to your agent.

    The above list is not comprehensive and we strongly recommend that you consult a tax specialist or your local Inland Revenue Office for further advice.

    If the Inland Revenue as not normally resident in the UK classes you, your managing agent, or any person receiving the rents on your behalf, will be responsible to the Inland Revenue for your Income Tax payments. They, therefore, need to withhold money each month at the ruling tax rate to meet your tax liability. You are still allowed to claim the allowances as outlined in (a) to (h) above. Please discuss this with a tax specialist if you have any further queries.

    4. Do we let our property furnished or unfurnished?

    The choice is yours as there is little difference in achievable rent. The current Housing Act (the successor of the old Rents Act) does not differentiate between furnished and unfurnished tenancies in cases of repossession.

    5. What about inventories?

    We thoroughly recommend that you do not let your home without an inventory being undertaken. We outsource our inventories to a company who have more than 20 years experience in the industry. The inventory at the commencement of the tenancy will be at your expense, however, at the end of the tenancy, we will ensure that the Check Out is paid for by your Tenants.

    A signed copy of the inventory will be kept on file (for managed properties) to be used upon checking the property on the termination of the tenancy and interim inspections. For Tenant Find only properties, Landlords will be sent a copy of the inventory.

    6. Should we inform our Building Society/Bank of intention to let?

    Failure to do so may invalidate the terms of your mortgage. Our Tenancy Agreements comply fully with the legal requirements laid down by all major Building Societies/Banks.

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Tenants
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    Why we don't charge Fees and offer Zero Deposit

    No Tenant Fees'

    As you may be aware, the Government have announced a new 'Tenant Fees Bill'.

    This Bill will prevent letting agents and landlords from making any charges to a tenant, other than the rent and a deposit (equivalent to a maximum of six week's rent).

    We expect the new law to be introduced in 2019 - possibly as early as the spring but almost certainly by the autumn.

    Whilst we do not believe the change in law will make renting cheaper for tenants ,we do believe the change will help to make the rental market more transparent and simpler for tenants and landlords. It will also help to drive out unregulated agents who charge exorbitant fees.

    At Wilkinson Grant & Co we believe that both tenants and landlords will benefit from the tenant fee ban - so much so that we have introduced a policy of NO TENANT FEES from November 1st 2018

    NB: IT IS NOT CURRENTLY AGAINST THE LAW FOR LETTING AGENTS OR LANDLORDS TO CHARGE TENANTS A FEE. WE EXPECT THE NEW LAW TO BE INTRODUCED DURING 2019.

    Properties advertised with 'No Tenant Fees'

    To reserve a property you will be asked to pay a holding deposit. This equates to five hundred pounds (£500) for properties where the rent is up to and including £1000 per month. Where the rent exceeds this amount you will be required to pay a one thousand pounds (£1000) holding deposit. This will hold the property for you until you move in. If you withdraw from the transaction, this fee will be withheld by the Landlord. Once your tenancy has commenced this will be offset against any monies owing.

    Example:

    · Rent: £500

    · Deposit required: £750

    · Minus reservation deposit paid: £500

    · Balance due to move in: £750

    You will be required to sign a "Holding Deposit Agreement" to agree to this. If you not pay the "Holding Deposit" then the property will still be available for viewings to all other applicants.

    Refunds where a property is advertised with 'No Tenant Fees'

    We aim to be fair in all our dealings with you and understand that things do not always proceed as expected. Where a tenancy does not proceed you can expect us to deal with refunds as follows:

    · If you fail to move into the property on the agreed date you will not be entitled to a refund of the amount paid as a "Holding Deposit" to reserve the property.

    · If the references we receive do not match the information you provide on your application form you will not be entitled to a refund of the amount paid as a "Holding Deposit" to reserve the property.

    · If your references are not accepted by the landlord but do match with the information you have provided on your application form you will be entitled to a full refund of all monies paid.

    By opting for the No Tenant Fees deal you will receive the following at no cost to you:

    · The tenancy agreement fee

    · The administrative costs of creating a contract for the tenancy

    · The administration costs associated with holding your deposit with Deposit Protection Service (DPS). The cost of referencing including checking your credit status, previous employer, current or past landlords, and taking into account any other information to help assess the affordability of your tenancy application.

    · The check-in fee and the check-out fee

    · Fees to renew the tenancy.

    · Guarantor arrangement/application fees

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Meet Our Team
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    With extensive combined knowledge and experience in the property sector, we maintain our award winning service by recruiting and developing professional, motivated, experienced and knowledgeable property professionals, all of whom are always committed to working hard on our clients' behalf to maintain our excellent reputation.

    At Wilkinson Grant & Co we recognise the importance of standards of service and of customer care and our negotiators are trained to understand the whole Letting process and have a comprehensive knowledge of the market and keep up to date with new legislations.

    Our policy is to employ good communicators who are fully committed to customer care who are your side throughout the entire moving process.

    So that you can put a name to the face, here is an overview of the Lettings staff at Wilkinson Grant & Co who work together as a team to help your rental go smoothly.

  • Team Member

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    Hannah Blowey, Lettings Manager
    Hannah joined Wilkinson Grant in the Summer of 2021 as part of the letting team. She has worked as an Estate Agent in Plymouth and Newton Abbot and is excited to learn about the Exeter area. Hannah lives in Torquay by the sea and enjoys going out on her paddleboard with the partner. On the weekends she likes to relax with friends and family with a glass of wine.
    T: 01392 455920
    E: h.blowey@wilkinsongrant.co.uk
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    Sonya Cross, Property Manager
    Sonya joined Wilkson Grant in December 2020 bringing with her a wealth of experience and knowledge of lettings and property management. Sonya prides herself in providing excellent customer service to all her clients. Living in Bishopsteignton she spends her spare time by the sea and the countryside and enjoys walking and rowing.
    T: 01392 455920
    E: s.cross@wilkinsongrant.co.uk
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    Holly Beswetherick, Tenancy Manager
    Holly joined Wilkinson Grant & Co Lettings Department in 2022 after being in the housing industry for 8 years. Holly has sold and let houses in Sussex, Surrey and Somerset and has now moved to Exeter with her partner after visiting the area so often. Holly's hobby is being in her garage with her paint brushes and her easel creating abstract artwork. If the sun is shining you will find Holly exploring different local beaches.
    T: 01392 455920
    E: h.beswetherick@wilkinsongrant.co.uk
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    Leah Pidgeon, Lettings Viewings Agent
    Leah joined the Exeter Sales office in November 2021 having worked in customer service roles for over ten years. In January 2023, Leah moved across into our Lettings Department as a Lettings Viewings Agent. Leah enjoys spending time with her large family, baking cupcakes and taking her crazy Staffy on walks and adventures around the Devon countryside.
    T: 01392 455920
    E: l.pidgeon@wilkinsongrant.co.uk
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    Zoe Luxton, Lettings Viewings Agent
    Zoe joined the Exeter Lettings team in Spring 2023 after a 15 year career in the airline industry and also some high pressure roles within the South West's emergency services. As a landlord herself Zoe has experience in the letting industry and is now expanding her knowledge and seeing it from the other side. As an avid traveler Zoe looks to explore new countries and experience different cultures as often as she can. When she is more limited on time, she enjoys seeking out good lunch spots around Devon.
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    Testimonials from our Landlords and Tenants
    • Introduction

      We are proud of our great reputation, but don't just take our word for it. Here's what some of our customers have to say about us...

    Testimonials from Landlords

    • Landlord Testimonial

      Consistently outstanding in every way.
      Tania Levington, Friday 16th June 2023.

      Wilkinson Grant have been managing the rental of my property in Exeter for about ten years. The service has been consistently outstanding in every way and I recommend them to you enthusiastically and without reservation.
    • Landlord Testimonial

      A really great estate agent.
      Sally Dhruev, Friday 16th June 2023.

      This is a really great estate agent whether you are buying, selling or letting. I've used for all and particularly, selling and letting. Professional, reliable, helpful and friendly service whatever the size of your portfolio or house price. My experience has been that they will always go the extra distance to be helpful and this is especially true of Sonya (letting's manager). I am grateful to her and others in the teams for the help they given. Would recommend without reservation.
    • Landlord Testimonial

      Definitely recommend to rent out a property.
      Nathan Steer, Friday 9th June 2023.

      Wilkinson Grant & Co recently let out my property for me. The whole team were brilliant. They handled the viewings well and the whole process went smoothly from start to finish. I dealt with Zoe and Hannah from the Lettings department and they were so friendly and helpful. I would definitely recommend them to rent out a property.
    • Landlord Testimonial

      Excellent service. Tenants found quickly.
      Christopher Grimshaw, Friday 3rd March 2023.

      Excellent service thank you. Tenants found quickly and paperwork run smoothly to completion. Many thanks. Next one due August 2023.
    • Landlord Testimonial

      Treat landlords and tenants with respect.
      Philip Davies, Thursday 12th January 2023.

      Committed staff who know their business and who treat landlords and tenants with respect.

    Testimonials from Tenants

    • Tenant Testimonial

      Positive, friendly and helpful!
      James Reynolds, Friday 15th December 2023.

      Thank you Zoe from Wilkinson Grant Exeter for helping Beth and I find a lovely place to move into and make our home. Positive , friendly and helpful! Thank you for all the support during the move in process!
    • Tenant Testimonial

      I had the most wonderful letting experience.
      Pooja Nagaraj, Thursday 10th August 2023.

      I had the most wonderful letting experience with Wilkinson Grant - the agent, Leah Pidgeon was absolutely fantastic, and very patiently accommodated all our concerns. Would highly recommend seeking Wilkinson Grant's services if you're on the lookout for your next home!
    • Tenant Testimonial

      Always have a positive experience.
      Phil Sheppard, Thursday 10th August 2023.

      JTP Joinery have completed a number of projects for Wilkinson Grant & Co, providing services to timber windows and doors. We always have a positive experience working with Sonya and the team.
    • Tenant Testimonial

      A very refreshing experience.
      Sarah Hughes, Friday 30th June 2023.

      I have been working closely with Zoe who has been assisting me with virtual viewings of properties. Zoe has been so helpful navigating the various viewings, professional in her approach, efficient in answering emails and genuinely wanted to help. Her customer service skills are excellent, any area in which many companies fail. Zoe is an asset to Wilkinson Grant and has been a pleasure to deal with. Working with Zoe has been a very refreshing experience.
    • Tenant Testimonial

      Thank you to the letting team for all their help.
      Ray Williams, Friday 16th June 2023.

      Thank you to Sonya, Hannah and all the letting team for all their help and understanding over the past year during our stay at Woodbury.
    • Tenant Testimonial

      Prompt responses for maintenance requests.
      Kieron Papps, Friday 5th May 2023.

      No issues for all 3 years of tenancy. Prompt responses for maintenance requests.
    • Tenant Testimonial

      Sonya in maintenance: prompt and efficient.
      Kartikeya Ghia, Saturday 4th March 2023.

      Recently our washing machine burnt out and caused much stress. Sonya in maintenance dealt with it promptly and efficiently - so a big thank you.
    • Tenant Testimonial

      Excellent service from the team at Exeter.
      Darren Hepburn, Friday 10th February 2023.

      Excellent service from the team at Exeter. Many thanks for helping to make our move speedy and pain free!
    • Tenant Testimonial

      Professional and quick response from Lettings.
      Shannon Barriball, Saturday 21st January 2023.

      Professional and quick response from Lettings department.
    • Tenant Testimonial

      Fast to react with effective solutions.
      Manos Koumiotis, Friday 20th January 2023.

      We have been private tenants for a number of years. Every time we needed support the lettings team have been fast to react with effective solutions. We have been happy with and would not hesitate to recommend.
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