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User Guide

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WILLIAMS AND DONOVAN LETTINGS

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    Williams and Donovan Lettings and property management c
    expertise stretches far and wide and we manage properties in Benfleet, Thundersley, Hadleigh, Bowers Gifford, Hockley, Rochford, Rayligh, Southend-On-Sea, Westclliff-On-Sea, Leigh-On-Sea, Thorpe Bay, Basildon, and surrounding areas.

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    . Every member of our team has many years of experience and accumulated knowledge and can guide both landlords and tenants through the process of property rental.

    Referencing

    Using Goodlord's advanced technology, all prospective tenants are subject to an extensive referencing service which serves to minimise the risk and exposure to landlords.

    Marketing

    We advertise our available properties on the most high profile platforms in the country, including Rightmove, Zoopla and On the Market in addition to utilising arguably the best window display in Hockley.

    Property Management

    The whole team are committed to providing a first class level of service and assistance and are happy to provide a bespoke service for the discerning landlord. This includes regular inspections; detailed inventories and intermediary conversations with contractors and specialists.

    We never forget you have a choice

    We trust that whether we are dealing with landlords or prospective tenants, we treat everyone with respect and courtesy in all our dealings. We strive to be the agent of choice, working tirelessly both on behalf of our landlords and our tenants to deliver exceptional service.

    For your peace of mind

    As proof of our continued commitment to provide excellent customer service, we are pleased to advise that we are members of and adhere to the Codes of Practice of the National Association of Estate Agents (NAEA); National Association of Professional People (NAPP); Safe Agents; Deposit Protection Scheme; Tenancy Deposit Scheme and last, but not least, The Property Ombudsman.

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Peace of Mind

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    Landlords
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    Ultimately, our aim is to place with you only those tenants that we would be happy to accommodate in our own properties. So, every prospective tenant is fully vetted and personally interviewed by a member of our experienced Lettings team.

    For complete peace of mind, all client money is held in a ring-fenced account and protected by the Client Money Protection Scheme administered by the National Federation of Property Professionals. 

    Williams and Donovan Lettings also subscribe to the Property Ombudsman's Code Of Practice for Lettings agents. 

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    Tailored service
    Whether you're looking to let a single flat or a house, or you're a professional landlord with a substantial portfolio of properties, we can tailor a lettings service to your specific needs.

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    FREE VALUATION
    We are happy to visit your property to offer a valuation and answer your questions without obligation. Alternatively, if you prefer to telephone or call in the office, any member of our team will be able to help.

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    The Property Ombudsman Lettings (TPO)
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    The Property Ombudsman (TPO) Scheme provides a free, fair and independent service for dealing with unresolved disputes between member agents and tenants and landlords of property in the UK. The TPO is a member of the British and Irish Ombudsman Association and follows the standards and rules of the association. The Ombudsman is totally independent of the TPO Scheme member agents and reports directly to the TPO Council, which has a majority of non-industry members.

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    The Deposit Protection Service (DPS)
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    The DPS will safeguard the deposit throughout the period of a tenancy. All funds are ring fenced and repaid within five working days on receipt of a jointly authenticated repayment instruction.
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User Guide

Title

Reliable, Approachable and Professional 

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    Williams and Donovan lettings and property management e xpertise stretches far and wide, managing properties in Benfleet, Thundersley, Hadleigh, Bowers Gifford, Basildon,  Hockley, Rochford, Rayleigh, Southend-On-Sea, Westcliff-On-Sea, Leigh-On-Sea, Thorpe Bay, Chelmsford and surrounding areas.

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     Every member of our team has many years of experience and accumulated knowledge and can guide both landlords and tenants through the process of property rental.

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    Tenants - What we will ask you to do
    We will ask you to complete an application form, via our Goodlord system, authorising us to carry out a credit check and take references. The references may vary according to your circumstances but will include either an employer's or accountant's reference and if applicable a previous landlord's reference.

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    We are here for you
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    For your peace of mind, we are always here to assist when it comes to applying for your new home, our dedicated lettings team will always try our very hardest to ensure you transition into you new let is as smooth as humanly possible.

    We trust that whether we are dealing with landlord or prospective tenants, we treat everyone with respect and courtesy in all our dealings. We strive to be the agent of choice, working tirelessly both on behalf of our landlords and tenants to deliver exceptional service.

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    For your peace of mind
    As proof of our continued commitment to provide excellent customer service, we are pleased to advise the we are members of the adhere to the codes of practice of the National Association of Estate Agents (NAEA); National Association of Professional People (NAPP); Safe Agents; Deposit Protection Scheme; Tenancy Deposit Scheme; and last, but not least, The Property Ombudsman.
Contact us

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

WILLIAMS AND DONOVAN LETTINGS

  • Introduction

    Meet Our Team
    We believe we employ some of the most talented, professional and respected individuals within the industry who have helped us to achieve our status as one of the most successful independent agents in the county.

    Please let us introduce ourselves...

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    Daniella Williams, Lettings Manager
    Dani joined Williams and Donovan in March 2015 bringing her extensive knowledge of the industry to the business. Efficient, affable, a dogged determination, and real empathy and love for this industry, Daniella is an invaluable asset to Williams and Donovan, and we consider ourselves very lucky to have her in the company. Daniella says: "The buying and selling of real estate is in my blood. I've grown up on it and love being part of this experienced sales and lettings team".

    email: daniella@wdlets.com

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    Denise Gibb. Lettings Consultant
    Denise Joined our sales team in 2014 with over 11 years' experience and in September of 2022 is now a integral part of our lettings team.  Having grown up in Devon, she moved to Hockley in the 1990s where she has lived with her husband and children for over 20 years. Always making sure she is approachable for both landlords and tenants , she is  not only just an exceptional agent but a pleasure to deal with above all a superb Lettings Consultant.
    email: denise@wdlets.com

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    Aaron Atkinson. Lettings Consultant
    Aaron is a local boy, living in and around the area since the age of three. Graduating from university in Southend with a degree in acting, he is always up for good conversation and a chat. He has an upbeat and enthusiastic attitude, vast experience as a Lettings Consultant, and is an asset to the Williams and Donovan Lettings family.

    email: Aaron@wdlets.com

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    Kayleigh Rowland. Lettings Consultant
    Kayleigh demonstrates the highest level of integrity and commitment, whilst bringing in a little fun and humour to the office. Having over 15 years customer service and Administrative experience, Kayleigh was a natural fit in the estate agency business. She has established everlasting friendships with clients, and prides herself on providing a 10 out of 10 service to Landlords and Tenants. Focusing on the Management Inspections and Maintenance side of the business, our landlords and tenants are in safe hands with Kayleigh.

    email: kayleigh@wdlets.com

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    Paula Dixson. Lettings Consultant
    Paula started her working life with Barclays Bank in London at the age of 16 and remained at the bank for 15 years. Her career has also included 7 years working in a local primary school as a clerical assistant. Paula has been with Williams & Donovan since 2014 and her financial and clerical knowledge is invaluable to the company (and her clients). An integral part of our Lettings team, with a lovely happy demeanour, and a superb sense of humour, we are very lucky to have Paula around.

    email: paula@wdlets.com

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    Michelle Pesci
    Michelle joined the Williams and Donovan Lettings team in 2022, to further strengthen our growing operation. Previously working with NatWest at the age of 16 for 8 years, then working in the schools and preschools of her two daughters for a further 20 years, She brings a wealth of life and business experience and took to the business like a duck to water. A fabulous recruit, Michelle brings an abundance of personality and fun to the office, along with a vast amount of skills with her. 

    email: michelle@wdlets.com

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    Mark Toomey. Chief Operating Officer
    Mark joined Williams and Donovan in 2019 from a large multi-media advertising company where he managed the Property and Motors sales team. Mark also enjoyed a long and successful 36-year career in the financial industry where he specialised in sales and client relationship management for some of the largest institutions in the City. Having been a client of Williams and Donovan many times since 1999, he has always recognised and appreciated the company's culture of integrity, honesty, and delivering an excellent customer service. He was delighted when presented with the opportunity to become part of the team and has enjoyed what he continues to describe as 'the best job I have ever had'. His passion and love of the business is apparent to all who deal with him.

    email: mark@williamsanddonovan.com

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    Alan Chapman, Lettings Consultant
    Alan has lived locally for over 40 years and spent most of his working life in production management for Ford Motor Company before coming into the Lettings market several years ago. Alan takes pride in seeing through and solving any problems which may arise and providing exceptional customer care to both tenants and landlords no matter how big or small the problem may be.

    email: lettings@wdlets.com


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    Disclaimer

    The content on this Microsite has been uploaded by Williams and Donovan, Benfleet. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Williams and Donovan, Benfleet. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Williams and Donovan, Benfleet. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.