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    JULIAN
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    JULIAN PARTRIDGE has been serving the community as your" local estate agent" for the best part of 20 years, making him one of the most experienced professionals in his field. Having worked in both the challenging and prosperous markets of the last three decades, Julian has honed his skills to deliver a first class personal service that produces results
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    MARK
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    MARK FLYNN has practised as an estate agent for the last 25 years. Mark has worked successfully in all market conditions and understands entirely what is required to help vendors sell their property by offering well thought out and sensible marketing advice and providing an exceptional service that meets the very highest expectation.
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    OUR VISION

    Julian Partridge and Mark Flynn have decades of experience and highly successful track records in the property market. Both men are Plymouth born and bred and share the same vision for their  business which is, quite simply, to set and maintain an exceptionally high standard of service that clients will remember. Both Julian and Mark are passionate in their aim to provide a truly first class local service, and deliver results. Their combined ambition is to set the benchmark for good quality estate agency.

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    OUR OFFICE

    Situated at the gateway to the pedestrianized shopping centre, OUR offices at 2 The Broadway have been utterly transformed into a gleaming showcase for the local market. The visual impact of the property displays with their innovative LED backlighting is second to none, whilst the vibrant and inviting interior is informal, comfortable and welcoming. A significant investment has been made in state of the art technology which enhances the website and in-house systems, Julian Marks offers the complete package.

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    At Julian Marks our aim is to provide a level of customer service and care so often expected but so seldom delivered by many Estate Agencies, we will work tirelessly to achieve this and provide a service of the highest standard. We would be delighted to hear from you and from the outset will prove our value to you by offering sensible knowledge based advice backed up by proven evidence to verify what we tell you.We have great people with a great determination to succeed and a passion to offer the best personal service possible.We have one of the most prominent office positions and a strong visual impact.We have a very modern, comfortable and welcoming office environment, come in and have a coffee and see for yourself. We have state of the art technology to promote and display your property to its best We have a no holds barred promotional package which encompasses dominant website presence, newspaper advertising and property display marketing.
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    We believe in helping you move, and this means going far beyond the service offered by most estate agents. It all starts with the amount of time, commitment and personal accountability which we invest in our valued clients. "But" Mark says, "Don't take our word for it, see for yourself by clicking on our testimonials page which you will find in the menu to your left of the screen."

    Director Julian Partridge insists, "We won't simply rush in, measure up, stick pictures of your property in our window and hope for the best. We will take the time and trouble to understand and most importantly listen to all relevant aspects of your situation and then we will work with you to achieve what you want from what you have told us. This may well be the highest price possible, the fastest sale, the most discreet sale, the 'right' person for your treasured home, or you may simply want to dip your toe in the water and test the market. Whatever your motivation to market your property, we understand, we're highly flexible and we're on your side."

    Julian says, "Another thing you can be sure of at Julian Marks Estate Agents, is that we are totally independent of any corporate influence. We are not here to sell you any associated products, although EPCs, mortgages and conveyancing services are of course available if you need them, and we're prepared to invest as much time as you require from us.

    We even give our clients our personal mobile phone numbers and the reassurance that if you want to talk - we'll be there."

    Please give us a call on 01752 - 401128 to arrange a free valuation and an informal chat and you'll find we take the time to listen.

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Lettings
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    Letting has become an increasingly common alternative to property purchase and offers some attractive advantages. The most important benefit is flexibility, particularly the ability to relocate quickly and easily for employment. It can also be cheaper as it is the landlord who assumes all responsibility for maintaining the property. At the outset you will need to have your finances in order, including the ability to pay the various up-front fees, together with references. "I'm Steve Allen and I manage the Lettings Department here at Julian Marks, please take a look at the following guide which sets out the steps to a successful tenancy'.

    Property Requirements

    Prioritise your requirements bearing in mind that renting is not the same as buying. Practicality is generally the most important aspect of renting and you should consider the following:

    Rent: does it include any bills or service charge? How long is the potential rental contract? Is the rent subject to review?

    Location: Are there good transport links, easy access to schools and amenities?

    Do you require furnished or unfurnished accommodation?

    Security: Is the property adequately safe and secure?

    Do you need a garden? Remember you will need to keep it tidy.

    Do you need to accommodate pets or children? Do you smoke? Are you in receipt of housing benefit? There may be restrictions which you will need to consider.

    Safety: Does the property comply with Fire and Furniture Safety Regulations? Are there smoke and carbon monoxide alarms fitted? Is there a clear means of escape in the event of a fire? Are the electrics safe?

    Property Search

    There are numerous ways to find property to rent including searching the classified advertisements in newspapers, creating your own "wanted" ads for notice boards and local shops, researching the internet and "To Let" boards. Visiting estate and letting agents is probably the most fruitful. They will be able to arrange and accompany you on viewings, answer any queries you may have and guide you through the process.

    The Tenancy Agreement

    The most commonly used tenancy agreement is an Assured Shorthold Tenancy which is for a period of 6 or 12 months. Beyond this term the tenancy becomes a periodic contract. The landlord is required to give 2 months' notice to terminate the contract, and the tenant is required to give one month's notice. The tenant's responsibilities are laid out in the tenancy agreement and generally include the following:

    To keep the home clean, warm, free from damp and in good order inside and out.

    To promptly report any breakages or malfunctions.

    To attend to minor maintenance such as replacing smoke alarm batteries and light bulbs.

    To respect the rules of the tenancy regarding pets, smoking, sub-letting etc.

    To allow reasonable access to the landlord and his workmen.

    The landlord assumes responsibility for insuring the property and for attending to maintenance issues.

    You will need to satisfy a credit reference check before the tenancy agreement can be effected. You will need to supply copies of references from your employer and previous landlord, bank details, proof of identification and address with postcode for the last three years.

    Renting Costs

    There are up-front costs to consider when renting:

    There will be varying charges for drawing up the Tenancy Agreement, preparing the Inventory, and undertaking a credit reference check. There may also be an administration fee. The charges are not normally refundable if you fail the credit reference check. For a very small fee you can check your own credit rating via an agency such as Experian or Equifax.

    Holding/Reservation Deposit: This may be required to secure a property and is normally deducted from the first month's rent.

    Deposit: Usually one month's rent payable in advance. This should be held in a government approved Tenancy Deposit Scheme. The deposit will be returned in full at the end of the tenancy agreement, providing there have been no damage or breakages.

    You will also be responsible for insuring your personal possessions, utility bills, telephone and broadband, council tax, T.V. licence and any other services you choose to subscribe to.

    Moving In

    Ensure you have the contact details of the managing agent and/or the landlord in case of malfunction.

    Carefully check the details of the Inventory. If there is no inventory, make your own for your personal records.

    Check the landlord gas safety certificate and make sure the electrics are safe with manuals supplied.

    Take meter readings and inform the utility companies.

    Checking Out

    Make a note of the final meter readings.

    Be present for the inventory check out. Your deposit should be returned in full providing the property is returned in the same condition as when you moved in. In the event of a dispute contact the deposit scheme administrator. Obtain a signature when you return your keys to the property.


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Title

Customer Service still wins hands-down
  • Introduction

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    With over 50 years of combined industry experience between them, Julian and Mark have learned a thing or two about selling property. When you instruct Julian Marks Estate Agents to sell your home you are not just appointing an agent, you are partnering a team of highly-skilled individuals who are totally focused on providing you with a first-class service with an aim to obtain the best possible price for your home. In an ever-changing market it's experience that counts - and why would you trust your most valuable asset with anyone less able? We are not just any estate agents. We are Julian Marks Estate Agents, passionate about our business and working tirelessly on behalf of our clients and customers. It's our people that make the difference, not the fee or the length of contract, and our results speak for themselves. For an honest, professional and truly passionate approach there really is only one choice - Julian Marks Estate Agents, the safe home for your home.
    Julian Marks Estate Agency - Plymouth, Devon.
    Address: 2 The Broadway Plymouth Devon PL9 7AW
    Tel: 01752 401128
    Email: enquiries@julianmarks.co.uk
    www.julianmarks.co.uk
  • Team Member

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    Julian Partridge
    Julian Partridge has been serving his local community as the definitive property expert during the last three decades. He has a close affinity with the area - its people and property and is passionate about his position and responsibility to his clients and customers. His meticulous attention to detail and desire to provide truly first-class customer service sets him apart from his contemporaries. Julian's passion is supported by his family; wife Catherine and sons Henry and George. Julian and his family are actively involved with various sports clubs in the area - in particular Plymstock Albion Oaks rugby football club and Yelverton Golf Club. His passion and loyalty sits in the heart of the community in which his dedication and commitment remain paramount.
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    Mark Flynn
    Mark has practised as an estate agent for nearly thirty years and has a wealth of knowledge and experience in every aspect of the business. His industry knowledge spans both challenging and prosperous markets and he provides Julian Marks Estate Agents with a safe pair of hands. Mark's historic success is bountiful - he understands exactly what is required to help vendors market their properties to the best advantage and prides himself on providing exceptional service that meets the highest expectations. He lives locally and is supported by his wife Tanya and three children; Georgia, Matilda and son Hugo. Mark keeps himself fit and healthy and engages in many sporting activities which include cycling and water-sports - including diving and kayaking.
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    Hannah Donnington 
    Hannah joined Julian Marks when they opened in July 2011 as Sales Negotiator. She loves working in a vibrant, busy environment and her role means she's always meeting new people. Hannah grew up in Plymouth and was educated at Plymouth High School for girls, she is married with 2 children and lives locally in Plymstock.
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    Katy Holland
    Katy is the office administrator and works closely alongside Julian and Mark making sure everything runs like clockwork. Katy prepares the property details and uploads files and property images to produce the website marketing material and newspaper advertising. Katy is the office engine room and is integral to the smooth running of the operation.
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    Spencer Pocock
    Spencer is a local family man who was born and raised in Plympton on the outskirts of Plymouth, where he still lives today. There is little he doesn't know about Plympton and he has a great affinity with its people and property. His passion is customer service and he strives daily to provide his clients and customers with the very best service. Spencer spends much of his free time with his partner Trudy and his two sons Ralph and George. If you have a property to sell in the Plympton area then he will be delighted to answer any questions you may have and is only too pleased to arrange a free, no-obligation valuation.
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    Steve Allen
    Steve is a vastly-experienced estate agent with an involvement spanning three decades. He has served the Plymstock community for most of his estate agency career and his local knowledge of the area, people and property are invaluable. His experience also encompasses the rental market and he is proud to head the rentals department for Julian Marks Estate Agents. Steve is also a qualified Domestic Energy Assessor (DEA) which provides him with a unique skill-base, unrivalled by any local competitor. He lives locally with his family: wife Vicky and two daughters - Bethany and Emily - and enjoys an active life participating in sports such as football and golf.
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    Donna Clarke
    Donna is a local Plymstock lady having grown up here and spent her adult life in the area. Donna knows Plymstock extremely well and is an authority on the local schools and amenities.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    2A The Broadway,
    Plymstock,
    Plymouth,
    PL9 7AW

    Telephone us

    Buying: 01752 966163  Local call rate

    Email us

    Contact us

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    Testimonial Endorsements
    • Introduction

      Customer Service still wins hands-down
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      In todays virtual age of constant communication; we expect to get whatever we want, when we want. On the most part, getting things instantly does have its benefits, However, when it comes to sales with a 'real' person, many sales people are losing the key ability to connect with, and respond to, their customers. Remember the days when you could walk into a shop to be asked 'is there anything we can do for you?' or to have people who remember you? You can go into a shop now and pay for something without a nod, smile or even a thank you as the sales person chats on the phone or to other members of staff. However, not everyone or every business does this - and those that remember that the customer is king, stands apart from the competition. This is never more so than in the property industry. Buying and selling a home can be a stressful and emotional time for many. It's also the biggest financial purchase many will ever make. Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far out weigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do. It has to be one of the key reasons why we are one of the most successful estate agents in the area. More often than not, our customers let us know how much they've appreciated us with cards, flowers and glowing testimonials. But for us, good customer service is really second nature - we expect it as individuals, therefore, so should our customers. Remember, the customer is king and the repeat customer or recommendation is even better!  
      Julian Marks Estate Agency - Plymouth, Devon

    Testimonials from Sellers

    • Seller Testimonial

      "Excellent service. Took just 2-3 months to sell my property. The whole team could not have been more professional or helpful. Incredibly approachable and would go above and beyond what I had expected. I'm going through a divorce and they even liased with my ex-husband for me which was so very helpful. I'd even email them at 10pm and by the morning, I'd have a reply! I never had to wait around for them to get back to me - always prompt, always there".
      Mrs Holmes - Staddon Park Road, Plymstock

    • Seller Testimonial

      "Sold my property in just 3 months. Went to them as I know they sell the most properties in Plymstock. Was not disappointed. Mark was practical, calm and polite throughout the process. Would definitely recommend them to friends and family".Mr Manning - Badger View, Raleigh Woods
    • Seller Testimonial

      "I don't know how we would have coped if it wasn't for Julian Marks. They were so utterly patient and kind and took care of everything for me. They advised me on pricing and solicitors. Would definitely recommend".Mrs Ross - Radford Park Road, Plymstock
    • Seller Testimonial

      "We bought and sold with Julian Marks. They were so helpful and very patient. The office team were always on hand. We sold our property in just one week! I've already recommend them to my parents who are now considering using them too".
      Mr and Mrs Bellan 
      Sold - Misterton Close, Elburton
      Bought - Elburton Road, Plymstock
    • Seller Testimonial

      "We moved from St Judes to Plymstock and Julian Marks helped sell our property in just 3 days! We couldn't recommend them enough - their service was indeed, second-to-none."
      Mr and Mrs Blair - Tothill Avenue, St Judes, Plymouth
    • Seller Testimonial

      "Whilst they had not been my original first choice Agents to sell my house, I was glad to have changed to allow them the opportunity to ably demonstrate their professionalism and energy in a difficult housing market. Proactive and attentive, the service I enjoyed from Julian, Mark and the whole team was of the highest order, with excellent communications throughout the process. They offer local experience and expertise and I am more than happy to recommend their services. Thank you Julian Marks."
      Lt Cdr and Mrs Chaston - Mitchell Close, Raleigh Woods
    • Seller Testimonial

      "Sold my house in just 6 days. It went extremely well and it's such a great team. Selling my house was an extremely emotional time for me and Mark in particular was incredibly patient with me - he showed great empathy and I couldn't have moved without his support. The girls in the office were also fantastic - however, I did receive a few calls on my mobile whilst I was abroad and it was frustrating that I couldn't call them back - I had given information about where I was, but I don't think anyone checked before calling me. All the girls were polite and always very helpful. The process, the team, everything was amazing - I couldn't thank everyone enough for being so efficient and so marvellous. I've already recommended them to everyone I know!"Mrs Lock - Durwent Close, Mount Batten
    • Seller Testimonial

      "I was recommended to use Julian Marks Estate Agents by my builder and I was not disappointed. Both Julian and Mark were excellent - fantastic businessmen who truly understand sales and the housing industry. I've been in business a long time and it is clear they know their industry inside and out and are very good at what they do. Would recommend them to others."
      Mrs Andrews - Staddiscombe Road, Plymstock
    • Seller Testimonial

      "Couldn't fault Julian Marks Estate Agency! All the staff were very helpful including Hannah and Jolene in the office. The staff stay with you through the entire process - always keeping me updated with any progress so I understood exactly what was happening at each stage. A very helpful and organised company - would definitely recommend".
      Mr and Mrs Turner - Compton Avenue, Mannamead
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Julian Marks, Plymouth. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Julian Marks, Plymouth. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Julian Marks, Plymouth. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Julian Marks, Plymouth on 01752 401128.


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