Cookies

What are cookies?

Cookies are small files which are stored on your device when you visit a website. They collect data, which helps a company to improve site navigation and user experience.

Here at Rightmove, we use cookies. We've listed each one our website stores, what they're used for, and how long they last.

You can opt out of certain cookies by visiting the cookie preference centre. This opt-out only applies to the browser or device you are currently using. We'll make every effort to respect your choices, but some cookies and data capture methods might not be covered by these settings.

To restrict or block cookies, you can change your browser settings. Or you can visit www.aboutcookies.org for comprehensive instructions for various desktop browsers.

Who we are

We are Rightmove Group Limited and this cookie policy covers www.rightmove.co.uk as well as our mobile application.

Other cookie policies

We, and our other companies in our group: Rightmove PLC, Rightmove Landlord and Tenant Services Limited and Rightmove Financial Services Limited also operate other websites https://hub.rightmove.co.uk/, https://rentalservices.rightmove.co.uk/, https://plc.rightmove.co.uk/, https://rmplus.rightmove.co.uk/, http://customerfaq.rightmove.co.uk/ and https://faq.rightmove.co.uk/. The cookie policy for these can be viewed here: https://www.rightmove.co.uk/this-site/all-cookies.html

We also own HomeViews Platform Limited which operates the following site www.homeviews.com. Their cookie policy can be viewed here: https://www.homeviews.com/cookie-policy

Profiling

Click here and navigate to the profiling section through the quick access menu to find out more about how we use data gathered from cookies for profiling.

1. Strictly necessary cookies

Some cookies are essential in order to enable you to move around the website and use its features. Without these cookies, we will not be able to connect you to our site properly.

We spend a lot of time and effort ensuring that our site remains available all the time; to do that we have web servers running in many different locations. In order to ensure that your journey through the site works properly we like to keep you connected to the same locations. It also allows us to spread the load, meaning our site remains as performant as it can be.

For visitors to our professional users site RightmovePlus, authentication cookies give the added reassurance of site security. These cookies ensure that only authenticated users have access to RightmovePlus, thus keeping our site as safe as possible. If you have any queries or require more information on this please email security@rightmove.co.uk

Cookie NameDescriptionPersistent or Session
topPCRSearchUsed to store latest price comparison report search locations so that when you return you get the information you are likely to want14 days
2fa_uuidUsed to manage an authenticated two factor authentication sessionsession
OptanonConsentConsent cookie for OneTrust CMP1 year
jstsUsed to secure data inputted by our professional users against corruptionSession
sb-installedUsed to store if you have viewed the app in the app store from the app ad banner7 days
channelUsed to store the channel the current rmplus user is in scope ofsession
cuidUsed to identify a Rightmove consumer.1 year
branchSet upon successful login to our professional users' platform, Rightmove Plus, to store the branch the current user is on.30 days
rmsessionidUsed for managing your sessionSession
sso2aUsed for Two Factor Authentication to verify a visitors to our professional users' platform, Rightmove Plus62 days
sso2Used to keep you signed in across all of our platformsSession
permuseridUsed to identify your browser and device across sessions1 year
svp2Keeps visitors to our professional users site, Rightmove Plus, on the same set of infrastructure8 hours
eupubconsent-v2Used by OneTrust to store users cookie consent settings. Whist the duration is 1 year, some browsers may automatically delete this cookie sooner.1 year
PHPSESSIDUsed for managing your sessions to keep you securely logged in and to ensure that any selections you make are retained as you browse our platforms. This expires when the browsing session ends or you choose to log out Session
RM_RegisterUsed when you register1 year
TSUsed for managing your sessionSession
companySet upon successful login to our professional users' platform, Rightmove Plus, to store the company the current user is onsession
sso2vUsed for Two Factor Authentication to verify a visitor to our professional users' platform, Rightmove Plus62 days
JSESSIONIDUsed for managing your sessionSession
OTAdditionalConsentStringUsed to store an additional consent string for any vendors that would be subscribed to through our consent platform24 hours
beta_optinUsed to manage rollout of new functionality on the platforms1 year
sso2pUsed to determine whether or not to keep a user logged in.6 weeks
svrUsed to distribute traffic across our servers evenly8 hours
OTVariantUsed to run OneTrust experiments.1 year
OptanonAlertBoxClosedConsent banner and preference centre closed for OneTrust CMP1 year
smartbanner_exitedUsed to stores if you have dismissed the app ad banner1 day

Local Storage

In addition to cookies, local storage allows us to use a tiny bit of space on your machine to store information, in much the same way as cookies. We use this to store information which, we feel, enhances your journey through the site by remembering previous actions and making them default for the future. All local storage is persistent, with no expiry.

2. Functional cookies

These cookies allow us to understand how people use our website and where they came from, so that we can measure and improve the performance of our website, as well as to remember your preferences. They help us see which pages are the most and least popular, and how visitors move around the Rightmove website. These cookies also allow us to give you tools like videos and currency converters. When we use the information from these cookies it is grouped together and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.

Cookie NameDescriptionPersistent or Session
lastViewedFeaturedPropertiesUsed to remember the properties you have already seenSession
osLsIdUsed to store the last overseas location you searched for, so that we can show you relevant properties30 days
lastSearchChannelUsed to store the channel (residential lettings, commercial sales, etc) that you last searched in30 days

3. Targeting and tracking

These cookies record your visit to the Rightmove website, the individual pages you visit, the links you follow and the type of device you use. We will use this information to make the Rightmove website and the adverts we show you more relevant to your interests. Our use of these cookies might also mean that you may see Rightmove adverts when you visit Facebook. These cookies record your activity on the Rightmove website and our partners may use that information to show you adverts that they think you will be most interested in when you visit other websites. Our partners may also use information recorded by these cookies to see how well their adverts are performing. If you do not allow these cookies, you may see more content and adverts that do not match your interests.

Cookie NameDescriptionPersistent or Session
GoogleAdServingTestUsed to determine what adverts you have been servedSession
UIDUsed to tracks unique visits for ComScore, an industry standard metrics company1 year
UIDRUsed to track unique visits for ComScore, an industry standard metrics company1 year
_gtagGoogle Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.25 minutes
__gadsThis cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to do with the showing of adverts on the site, for which the owner may earn some revenue.1 year
_dc_gtmUsed by Google Analytics to monitor the use and performance of our site. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.1 minute
_gatGoogle Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.25 minutes
_hjCookieTestChecks to see if the Hotjar Tracking Code can use cookies.100ms
__gpiUsed to display personalised adverts based on your activity collected by Google13 months
_ga_Used for analytics and reporting purposes such as counting your visits, sessions, campaign data and keep track of site usage within our professional users' site, Rightmove Plus.2 years
NIDUsed to remember your preferences and other information. 3rd party cookie belonging to Google6 months
_hjHasCachedUserAttributesEnables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.Session
_scor_uidUsed to tracks unique visits for Comscore, an industry standard metrics company. Whist the duration is 1 year, some browsers may autoumatically delete this cookie sooner.1 year
playerThis cookie is dropped by Vimeo who provide video content on the site1 minute
_hjSession_Holds current session data. Ensures subsequent requests in the session window are attributed to the same session.Session
1P_JARUsed to track how you use our platforms and what adverts you have seen1 month
__eoiUsed for security purposes by Google AdSense, AdSense for Search, Display & Video 360, Google Ad Manager, Google Ads in order to authenticate users, prevent fraud, and protect users as they interact with a service.6 months
_hjDonePollsSet when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in.365 days
IDEThis domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange1 year
_fw_crm_vUsed to track your visits and chat sessions in Freshchat within our professional users' platform, Rightmove Plus1 year
_gaRMGoogle Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.2 years
_gat_Google Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.90 days
PREFUsed to build a profile of your interests in order to show you relevant adverts on other sites by uniquely identifying your browser and device. 3rd party cookie belonging to Google8 months
VISITOR_INFO1_LIVEUsed to track your preferences for Youtube videos embedded in other sites which version of the Youtube interface you are using. 3rd party cookie belonging to Youtube6 months
_gclUsed to determine how many times people who click on an advert go on to take an action3 months
_hjClosedSurveyInvitesSet when a user interacts with a Link Survey invitation modal. Ensures the same invite does not reappear if it has already been shown.365 days
_hjSessionStorageTestChecks if the Hotjar Tracking Code can use Session Storage.100ms
cdUserTypeUsed to tailor website content so that it is relevant to youSession
TPCUsed to store information about your search preferences to help us only show relevant promotions to you1 month
YSCUsed to track views of embedded Youtube videos. 3rd party cookie belonging to YoutubeSession
_gidGoogle Analytics User Identifier. This cookie collects information in an anonymous form. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.1 day
_hjUserAttributesHashEnables us to know when any User Attribute has changed and needs to be updated.2 minutes, extended every 30 seconds
tuuid_luThis cookie is usually provided by bidswitch.net and is used for advertising purposes.2 years
GPSUsed to display targeted advertising based on your activity across a broad range websites. 3rd party cookie belonging to GoogleSession
_gaRM_gidGoogle Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.24 hours
_hjLocalStorageTestChecks if the Hotjar Tracking Code can use Local Storage.100ms
_hjSessionUser_Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site.365 days
_hjTLDTestWe try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use instead of page hostname.Session
tuuidUsed to make adverts more relevant to you. 3rd party cookie belonging to bidswitch.net2 years
CONSENTUsed to track how you use our platforms and what adverts you have seen.2 years
_gaGoogle Analytics helps measure the website traffic and perform vital analytics tasks. For more information visit Google's Privacy Policy at: https://policies.google.com/privacy. To Opt-Out, visit: https://tools.google.com/dlpage/gaoptout/.2 years
_hjMinimizedPollsSet when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through your site.365 days
ab._gdUsed to integrate with Braze.1 year
tcuidUsed to personalise content based on either your behaviour when using our platforms or on information that you have provided1 year
_gcl_auUsed for research purposes about advert efficiency across multiple websites. 3rd party cookie belonging to Google AdSense3 months

Third-Party Cookies

You may notice some cookies that are not related to Rightmove. Some Rightmove web pages contain embedded content, like YouTube or Vimeo, which means you may be sent cookies from these websites. Also, if you share a link to a Rightmove page, the service you share it on (for example, Facebook) may set a cookie on your browser. We also use cookies from third-party advertising partners (see below for a list of our advertising partners) to deliver relevant adverts to you both on our platforms and on other websites. We do not control third-party cookies so please check the third-party websites for more information about their cookies, how to manage them and to opt-out of their use of cookies and behavioural advertising.

Google

You can learn how Google uses information from sites or apps that use their services by visiting their website.

If you don't want Google to use information based on your Rightmove activity for the purpose of showing you more relevant advertisements, you can opt out by following the instructions specified on their website.

For reference, Google operates the Google Display Network (comprising partner websites and some Google properties like YouTube), Google online ad serving products and the Google Ad Exchange, and Invite Media.

PubMatic

Google may delegate to another third-party agency, PubMatic, to deliver relevant advertisements to you on Rightmove.

If you don't want PubMatic to use information based on your activity on Rightmove sites for the purpose of showing you more relevant ads, you can follow their specified opt-out procedures shown on the PubMatic website.

Facebook

For more information on how Facebook ads work, and to control the types of adverts shown to you, visit their website here. If you'd prefer that Facebook didn't use information based on your activity on Rightmove sites for the purpose of showing you more relevant ads, you can opt-out by accessing your Facebook settings.

Hotjar

We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites by following this opt-out link.

Sovrn

Sovrn allows Rightmove to measure the viewability and engagement of advertising content that users see across the pages they visit on the Rightmove website, to allow Rightmove to optimize and improve the overall user experience. You can learn more about Sovrn and the way they use data by viewing their privacy policy here

Lotame

Lotame uses cookies for the purpose of personalised advertising. For more information about how Lotame works and how to opt out of Lotame serving you relevant ads based on your activity on Rightmove sites, visit their website.

Criteo

Criteo uses cookies for the purpose of personalised advertising. For more information about how Criteo ads work, visit their website here. If you don’t want Criteo to use information based on your activity on Rightmove sites for the purpose of showing you more relevant ads, you can follow their specified opt-out procedures shown on the Criteo website.