Fair View, Esh Winning, Durham, DH7

Ben Charles offers a complete and competitively priced property service. We are proud of our customer service delivery and fresh, positive attitude.

 We are a modern and forward thinking business that has not lost site of the importance of core values. Honesty, integrity and trust are very important to us in our everyday dealings with our customers.

The process of buying, selling, renting and letting can be very stressful. Our role is to make certain that we do everything within our power to make the experience as enjoyable as possible.

We offer honest and realistic advice to all our customers, having first listened to their expectations. All our customers are individuals with differing circumstances and needs. Our focus is to establish these and work together to achieve the desired result. Our marketing is very proactive.

Careful thought has been given to the design of our website, software systems and advertising strategy. Research suggests that today's buyers and sellers, landlords and tenants are becoming more and more committed to online and mobile device driven property browsing. For this reason our marketing is centred on this advertising platform.

 The more people who view the properties we offer for sale or to let, the more likely we are to achieve a successful result. We recognise that this method of property search is not for everyone. To ensure we service all our customer requirements we also maintain a presence in the local print media.

Marketing is only as good as the team of people responsible for actually dealing with your property requirements. We have a very experienced team of dedicated property professionals who will enthusiastically assist you, making sure that every opportunity is taken to succeed.

 Our Prime brand captures those properties which are valued within the higher ranges of the housing market. Working with our customers we can tailor a marketing package which suits the individual property.

Clear, thorough and accurate mortgage advice is essential when buying or re financing property. We offer comprehensive free, whole of market advice to enable you to make the right decisions regarding your mortgage needs.