15. Our responsibility for loss or damage suffered by you
15.1. Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents (excluding our members) or subcontractors and for fraud or fraudulent misrepresentation.
15.2. Subject to clause 15.1, we will not be liable for any failures due to software or internet errors or unavailability, or any other circumstances beyond our reasonable control.
15.3. Subject to clause 15.1, we do not accept any liability for loss of your password or account ID caused by a breakdown, error, loss of power or otherwise caused by or to your computer system.
15.4. We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorised access to our system and this Site. Subject to clause 15.1, we shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.
15.5. We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or any website linked to it.
15.6. If you choose to contact our members using the Site, your details (including your e-mail address, telephone number and the address of the property you are considering a valuation on) will be sent to the member that you are enquiring with. We do not accept any liability for any subsequent communications that you receive directly from that member.
15.7. If you are a consumer user:
15.7.1. please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
15.7.2. if defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
15.8. If you are a business user, subject to clause 15.1:
15.8.1. we exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
15.8.2. we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
18.104.22.168. use of, or inability to use, our Site; or
22.214.171.124. use of or reliance on any content displayed on our Site.
15.8.3. In particular, we will not be liable for:
126.96.36.199. loss of profits, sales, business, or revenue;
188.8.131.52. business interruption;
184.108.40.206. loss of anticipated savings;
220.127.116.11. loss of business opportunity, goodwill or reputation; or
18.104.22.168. any indirect or consequential loss or damage.