Station Road, Hastings, TN34

The letting and management specialists

• ... enjoy peace of mind

  Property Cafe is a specialist letting and property management agent based in Bexhill on Sea, East Sussex

  Established in 2006, Property Cafe are qualified ARLA agents. We cover a large area, offering a wide variety of flats and houses to rent.

  You can search for properties to let in Bexhill, Hastings, St Leonards, Little Common, Eastbourne, Ninfield and Battle.

• THINKING AHEAD TO AVOID PROBLEMS

  At Property Cafe, through our thorough, pro-active approach, we aim to avoid in advance many of the problems you naturally fear when renting your property.

  Our services are flexible and you can choose from our standard 'Let Only' service through to our comprehensive 'Full Management' service.

• QUALITY TENANTS: OUR No.1 PRIORITY

  We're particularly fussy when it comes to finding quality tenant for your property.

  In fact only about 20% of our applicants actually make it through our strict referencing procedure which includes checking the applicants' credit and work history, salary and any references from any previous landlords before being approved.

  We also encourage you to meet the tenants, so you can verify you're happy with the people we've found. If, for any reason, you would prefer us to keep looking, we will politely decline those applicants and offer you some alternatives.

  IT'S ALL ABOUT THE INTERNET

  These days of course, people looking for rental property rely on the internet, not local papers. Which is why we'll heavily promote your property on our own website propertycafe.co and all of the most important property websites.

• 100% ACCOMPANIED VIEWINGS

  We make sure we accompany each and every viewing of your property, so that we're on hand to answer any questions, and to be ready to counter any objections they may have.

• FULLY QUALIFIED FOR YOUR PEACE OF MIND

  We are proud to be qualified members of ARLA, which sets the industry standards and demands high levels of professionalism and commitment to customer service from its members. For example:

  · to work within a robust Code of Practice, covering the key stages in letting and managing a property

  · to hold any funds we handle on your behalf in a separate client account, which is also protected by ARLA

  · to carry out a level of Continuous Professional Development (CPD), ensuring we keep up to date with changes in legislation and provides wide-ranging training and guidance to help us understand and interpret all aspects of letting and managing a property

  · to ensure that we are covered by Professional Indemnity insurance.

  Finally, ARLA offers a route of redress should things go wrong - and in short, ensures you're using an agent with the highest standards.

• MANAGEMENT OPTIONS

  In addition to our letting service, you can opt to let us manage your property as well.

  EASY RENT COLLECTION

  We insist that all rents are paid by standing order into our dedicated Client Account. As soon as the funds have cleared, we send you an electronic BACS payment and email you a monthly statement.

  Should a payment not be received from a tenant, we will immediately get in touch with them to arrange payment over the phone. 

  REGULAR INSPECTIONS

  We carry out regular inspections to make sure the property is being looked after properly. We'll deal with any issues and then send you a full inspection report detailing any issues and how we're remedying them.

  MAINTENANCE

  If there are any problems at the property, our property management team will deal with it and your tenants on your behalf.

  We always notify you of the problem, giving you the option of handling it yourself or using one of our approved contractors. If you agree to their estimate, we will manage the whole repair and liaise with tenant and contractor.

  Because of the volume of work we commission, our approved contractors offer excellent service at preferential rates. We'll pay the invoice for you, pass on any discounts (some agents keep it for themselves!) and then deduct the cost from the next rental payment to you.