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Arnolds Keys - City & South County 
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    LOCAL Knowledge | LOCAL People | LOCAL Property
    Property (in all its forms) is our passion and our customers and clients are at the heart of everything we do. We are 'people- people' and we bring an open and honest approach to the selling and letting of commercial, agricultural and residential property.


    Our values are at the core of our business and we stand by them in all areas of our business.

    Commitment to the Customer
    We continuously create positive customer relationships; we are proactive, polite, patient and professional.

    Integrity
    Sound moral and ethical judgement is the foundation upon which our customer service is built.

    Teamwork
    We commit to working towards a common goal using open and honest communication and mutual support.

    Innovation
    We embrace improved working practices and learn from our mistakes but we are not afraid to take risks and think creatively to build a better business for tomorrow.

    Expertise
    We are experts in our fields. We continuously improve and train to remain at the forefront of our industry.

    We are very open to a chat - so pop in to one of our branches and speak to a member of the team because we ant to help you Love Where You Live and Be Where You Belong.

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Residential Property Services
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    With comprehensive marketing, prime-location offices, and an experienced and qualified team, Arnolds Keys is the best choice for selling your home:

    • We have over 100 years of experience of selling properties in both boom times and more difficult economic environments.
    • We will give you an honest value assessment of your property; we won't inflate your expectations simply to win the instruction.
    • We have an excellent track record on achieving sales, at a high percentage of the asking price.
    • You will have an individual named contact, available on a direct telephone line, who will manage your sale.
    • Arnolds Keys is a local company, based in Norfolk, so we understand the local market. This is so important when dealing with buyers from out of the area.
    • As an independent company, we can offer bespoke marketing solutions for your property, rather than you having to fit a corporate package.
    • The staff who will be involved in selling your property will visit it personally thus providing them with the in-depth knowledge of the accommodation offered.
    • Arnolds Keys offers a complete property service, so if you need other services such as surveying or lettings management, we have the experts in-house to help you.
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We're Tuned in To The Market
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    With our prime-location offices and our strong reputation, we attract some of the most striking properties to come onto the local market and Arnolds Keys has a great name within the Estate Agency fraternity throughout Norfolk.

    We work hard to establish good relationships so that we can match buyers with homes which are genuinely suitable, and our team of qualified and experienced staff ensure that the whole process is as smooth as possible - from viewing to completion.

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Why choose Arnolds Keys 
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    Listen | Understand | Deliver

    Arnolds Keys offers the complete property service. We have a range of specialist expertise and experience across Residential sales and lettings, Commercial sales and lettings, Agricultural sales and lettings, surveys and valuations, auctions and holiday cottages. Property (in all its forms) is our passion and our customers and clients are at the heart of everything we do. We are people centered and we bring an open and honest approach to the selling and letting of commercial, agricultural and residential property.


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People you can trust
  • Introduction

    City and South County Residential Sales Team
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    Katie Mountain - Residential Sales Manager 
    Katie heads up our Norwich office, overseeing the day to day running, conducting market appraisals and listings, and offering advice on issues ranging from marketing the property to buying and finance questions. With over a decade in the property profession, Katie brings a wealth of experience, including several years as an investment mortgage consultant for a leading firm of mortgage brokers. Prior to joining Arnolds Keys she worked for a north Norfolk estate agent as Branch Manager and Instruction Manager, so is well placed to offer excellent customer service and advice.

    Katie lives in Aylsham with her husband David and two sons, Tom and Harry. She enjoys cooking and baking - including creating wedding cakes - and spending time with friends and family. Her ambition is to own a convertible sports car and to travel more.
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    Tim Wicks - Residential Valuations Manager
    Tim plays a leading role in Arnolds Keys' residential sales team, benefitting clients with his many years of experience in the Norfolk property market, and responsible for developing the presence of the Arnolds Keys brand right across Norfolk. 

    A local lad, Tim started his career in 1986 after completing a Diploma in Land Use at City College Norwich. His career has seen him working for local independent and corporate estate agents; most recently he was residential sales manager at a high profile East Anglian firm.

    Tim is married and lives in Thorpe St Andrew. Apart from spending time with his family, outside of work you are most likely to find him on the golf course; he is a member at Eaton Golf Club, where he plays of a very respectable handicap of 13. His unfulfilled ambition is to play the famous Pebble Beach course in California, which hosted the 2019 US Open.
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    Elisha Mace - Senior Residential Sales Negotiator

    Elisha works at our city centre office, providing the full range of residential sales services, from viewings right through to sales completion. She has over ten years sales experience, mostly spent in two Norwich estate agencies.

    Originally from Suffolk, Elisha's other passion (apart from her baby son Ethan) is dance. She has danced since the age of three, enjoying modern jazz, tap, ballet and street dance. In her spare time she teaches dance to teenagers, and has performed at the Theatre Royal in Norwich, as well as at venue in London.

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    James Martell - Residential Sales Negotiator
    James works in our busy residential team based in our City branch in Norwich city centre, providing the full range of residential sales services, from viewings to negotiating offers.

    Born and bred in Norfolk, James lives on the North Norfolk coast and enjoys spending his free time cycling in the Norfolk countryside as well as restoring and upcycling old furniture. James' ambition is to own a vintage convertible car and to go travelling around the UK.
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    Natalie Roebuck - Residential Sales Negotiator
    Natalie is the face of the City office, answering incoming telephone calls and greeting visitors. She also fulfils an administrative role for the Residential department, preparing sales particulars and also occasionally conducting viewings.

    Norfolk born and bred, Natalie is a very active person, having completed many marathons and half marathons.She loves travelling, and having fulfilled her ambition to go to Las Vegas, which she loved, she now has Hawaii as her next dream destination.
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    Chrissy Plaskett - Senior Residential Support
    Chrissy is one of the faces of the busy Norwich office and one half of the Arnolds Keys SUPPORT department. Chrissy handles the after-sales process and has spent her entire working life in property, initially working in the conveyancing department of a Norwich solicitors, before moving into estate agency in the late 1990s.

    Originally from Norfolk, Chrissy is married with a son, Charlie, and a daughter, Olivia. Being a mum is keeping her busy, but she also enjoys running to keep fit, watching romcoms at the cinema, and eating out, with Italian cuisine a particular favourite. She has travelled widely, especially in the Caribbean, and Australia tops her list of places to see.
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    Charlie Green - Residential Sales Support
    Charlie is based in our Residential Support Team, and prior to joining Arnolds Keys she was director at a large regional estate agency in the east Midlands. Her passion for property and wealth of experience and knowledge enables her to offer a huge amount to the role. 

    Originally from Cambridgeshire, Charlie now lives in north Norfolk with her partner Martin. She has two adult children and four grandchildren, and enjoys spending time with her twin granddaughters who live locally. Charlie enjoys walking and cycling, but her unfulfilled ambition is to host a dinner party for Stephen Fry, will.i.am and Mo Farah.
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    What Our Customers Say...

    Testimonials from Sellers

    • Seller Testimonial

      no hesitation in recommending your company
      We would like to thank you and your staff for the excellent way you handled our house sale from the initial survey and marketing right up to the completion of the sale. We are both very grateful and would have no hesitation in recommending your company to any of our friends Mr & Mrs B, Evesham
    • Seller Testimonial

      Such a considerate service is unprecedented
      It was quite a challenge to conduct a real estate transaction on behalf of my aunt from abroad, however, you kindly guided me through the many processes as well as oft times educating me on the various elements of English real estate law. Such a considerate service is unprecedented for us and appreciated immensely. The professionalism and the genuine courtesy extended on every occasion by you and your staff is what we call a class act. It was a real privilege to have met you and Emma at your office and to thank you in person. Mr & Mrs G, living in Canada
    • Seller Testimonial

      always going the extra mile
      You have restored our faith in estate agents! Excellent service. Leigh was very honest in his initial appraisal of the house and came up with the brilliant idea of an aerial photo. Natalie was very quick and efficient in getting the particulars finalised. Always seemed genuinely committed to getting a sale and have been outstanding - so helpful, excellent negotiator and mediator, always going the extra mile, friendly, professional. Thank you to everyone who made our sale happen. Mr & Mrs JM, Thorpe St Andrew
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    Disclaimer

    The content on this Microsite has been uploaded by Arnolds Keys, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Arnolds Keys, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Arnolds Keys, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Arnolds Keys, Norwich on 01603 620551.