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    Ascentia is an independent Letting and Property Management Company owned and managed by Geoff Browne and Lorraine Browne, two experienced property professionals with over 60 years joint knowledge of the property market. The company focuses on providing the highest level of customer service.
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    Ascentia Lettings is a member of:

    Safeagent, which is a client money protection scheme: www.safeagents.co.uk

    The Property Ombudsman, which is a redress scheme: www.tpos.co.uk

    The Tenancy Deposit Scheme: www.tenancydepositscheme.com

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Landlords
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    Ascentia Lettings and Property Management established in Newbury and covering Berkshire, Hampshire, Oxfordshire and Wiltshire. The managing partners have over 60 years combined experience within the residential housing market and can therefore offer a wealth of experience to both landlords and tenants. We are able to offer tailored services to landlords with either an individual property to let or a portfolio of properties.

    We are able to offer:

    Our Introduction service
    Designed for those landlords who wish Ascentia Lettings to find suitable tenants and thereafter the landlords will manage the property themselves

    or

    Our Fully Managed service
    Designed for those Landlords who require Ascentia Lettings to, in addition to locating suitable tenants, fully manage the property on their behalf during the course of the tenancy.

    Both our Introduction and Management services are inclusive of a Rent warranty and legal services protection giving the landlord the peace of mind that they know their rent will always be paid.

    At Ascentia Lettings we treat each landlord individually and you will always be dealt with by a director of the company. Please call to discuss your requirements for your existing property or if you are considering purchasing a property to let we would be pleased to offer advice at any stage. Please call 01635 522111.

    Brief overview and Fee structure

    Our Introductory Service

    • A brief overview of this service is detailed below:

    • We will prepare marketing details of the property and introduce for approval potential tenants, or agree in advance the extent of our authority to accept a tenant on the landlord's behalf.

    • When a suitable tenant(s) is/are identified, we will instruct a retained credit checking agency (FCC Paragon) to carry out an electoral roll search and credit check, take up previous landlord's references and an employment reference and submit them to the landlord for approval. We shall carry out Right to rent checks. Should the tenant(s) be acceptable, the landlord will be provided with a Rent protection and legal expenses warranty as supplied by FFC Paragon details of which are available. The warranty will cover the initial 6 months the cost of which is incorporated within our initial fees. Renewals after the initial 6 months for a continuing tenant(s) will be charged.

    • We will draw up the Assured Shorthold Tenancy Agreement or Company agreement where appropriate and explain the terms and conditions fully to the in going tenant.

    • If required we will prepare or update a detailed inventory and schedule of condition and agree this with the tenant at the commencement of the tenancy.

    • On signing the Tenancy Agreement, we will collect from the tenant 5 weeks rent as a deposit and the first month's rent in advance. The Landlord should make arrangements to register the Tenants Deposit with one of the Government approved schemes or we can hold the deposit and register it with the TDS (Tenancy Deposit Scheme).

    • At the start of the Tenancy we will read the meters and notify the various service companies of the change in occupation. We will notify the local authority of the change in occupation for the transfer of council tax obligations

    • Once a Tenancy Agreement has been signed, we will forward to the landlord all the relevant documentation and the amount of the deposit (should the Landlord elect to hold the deposit) and the first month's rent less any disbursements and our fee.

    Our fee for the introductory service is £540 (including VAT). This is inclusive of providing the tenant's references and a Rent protection and legal expenses warranty as supplied by FCC Paragon, details of which are available. The warranty will cover the initial 6 months, thereafter renewals for a continuing tenant(s) will be available from Ascentia Lettings and Property Management Ltd .

    • If we compile an inventory, our charge will vary depending on the size of the property.

    This Fee is exclusive of:

    Obtaining and providing a Tenant reference which is charged at £60.00 including VAT per potential Tenant. If the potential Tenant fails the referencing procedure due to insufficient income or lack of continuous employment, a Guarantor may be required. The Guarantor will be referenced in the same manner as that of the Tenant and at £60.00 including VAT.

    Should a previous Landlord or Landlord's agent of a potential Tenant make a charge for a reference this in turn will be charged to our Landlord at cost.

    This Fee is inclusive of:

    Of providing a rent protection and legal expenses warranty as supplied by FCC Paragon. The warranty will cover the initial 6 months, thereafter renewals for a continuing Tenant(s) will be available from Ascentia Lettings and Property Management Ltd.

    Our Management Service

    • A brief overview of this service is detailed below:

    We will prepare marketing details of the property and introduce for approval potential tenants, or agree in advance the extent of our authority to accept a tenant on the landlord's behalf.

    • When a suitable tenant(s) is/are identified, we will instruct a retained credit checking agency (FCC Paragon) to carry out an electoral roll search and credit check, take up previous landlord's references and an employment reference and submit them to the landlord for approval. We shall carry out Right to rent checks. Should the tenant(s) be acceptable, the landlord will be provided with a Rent protection and legal expenses warranty as supplied by FFC Paragon, details of which are available. The warranty will cover the initial 6 months the cost of which is incorporated within our initial fees. Renewals after the initial 6 months for a continuing tenant(s) will be charged.

    • We will draw up the Assured Shorthold Tenancy Agreement or Company agreement where appropriate and explain the terms and conditions fully to the ingoing tenant.

    • We will prepare or update a detailed inventory and schedule of condition and agree this with the tenant at the commencement of the tenancy.

    • On signing the Tenancy Agreement, we will collect from the tenant 5 weeks rent as a deposit and the first month's rent in advance. We will hold the deposit and register it with the TDS (Tenancy Deposit Scheme).

    • At the start and end of the Tenancy we will read the meters and notify the various service companies of the change in occupation. We will notify the local authority of the change in occupation for the transfer of council tax obligations.

    • Once a Tenancy Agreement has been signed, we will forward to the landlord all the relevant documentation

    • We will collect the rent in advance of each rental period. We will submit to the landlord each month a statement of account detailing income and expenditure, and credit the landlord's account with the balance of the monies due.

    • We will if required arrange to pay on the landlord's behalf current outgoings such as, insurance premiums, service charges etc.

    • We will investigate as far as possible any defects which are reported to us or which come to our notice. We will agree with the Landlord a maximum sum to be spent for any one maintenance item to be dealt with as they arise without further instruction from the landlord. We shall instruct maintenance contractors as required and the cost for which will be deducted from the next rental payment received. Larger items of maintenance expenditure will be referred to the Landlord

    • We will carry out a routine inspection of the property quarterly, if no serious defect requiring inspection has been reported in the meantime.

    • At the termination of the tenancy we will check the inventory and prepare a schedule of dilapidations if any. Any damage or dilapidation which may have occurred during the tenancy is recorded on the schedule, copies of which are sent to both landlord and tenant who agree what amount, if any, is to be deducted from the dilapidations deposit.

    • If during our management there is a change in tenancy, we will check for any repairs that may need to be carried out, advise the landlord accordingly and await further instructions.

    Our fee for the Management Service is from 10% (including VAT) of the rent received which will be deducted from the rent paid to us each month.

    • Our Pre Tenancy fee is £480.00 (including VAT).

    This Fee is exclusive of:

    Obtaining and providing a Tenant(s) reference which is charged at £60.00 including VAT per Tenant. If the Tenant fails the referencing procedure due to insufficient income or lack of continuous employment, a Guarantor may be required. The Guarantor will be referenced in the same manner as that of the Tenant and at £60.00 including VAT.

    Should a previous Landlord or Landlord's Agent of a potential Tenant charge for a reference this in turn will be charged to our Landlord at cost.

    This Fee is inclusive of:

    Providing a rent protection and legal expenses warranty as supplied by FCC Paragon. The warranty will cover the initial 6 months, thereafter renewals for a continuing Tenant(s) will be charged at £78.00 (including VAT) for a further 6 months cover.

    Not part of our Management fee or pre-Tenancy fee:

    Corresponding with the Landlord and Tenant following the end of the Tenancy term confirming that the Tenancy shall continue as a Periodic Tenancy or provide the Landlord and Tenant with a new Tenancy Agreement to comply with case law and the Deregulation Act 2015. This will be charged at £120.00 including VAT.

    If the property to be Let does not have a current EPC (Energy Performance Certificate) to comply with The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 we are able to supply a certificate at a charge of £102.00 including VAT.

    • Our fee for compiling the inventory will vary depending on the size of the property.

    Ascentia Lettings is a member of:

    Safeagent, which is a client money protection scheme: www.safeagents.co.uk

    The Property Ombudsman, which is a redress scheme: www.tpos.co.uk

    The Tenancy Deposit Scheme: www.tenancydepositscheme.com

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Tenants
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    1) All prospective Tenants for an Assured Shorthold Tenancy must complete an application form. A 'Tenant' is each person occupying the property over 18 years old. A married couple must both each complete separate application forms. Applicants with any adverse credit history will not be considered. All prospective Tenants occupying the property will be named as Tenants on the Tenancy Agreement.

    2) Prospective Tenants will be referenced by our retained referencing agency FCC Paragon. The prospective Tenant's legal Right to Rent in the UK will be verified.

    3) If a prospective Tenant fails the referencing procedure due to insufficient income or lack of continuous employment, a guarantor may be required. Sufficient time should be allowed to complete the referencing procedure.

    4) The ingoing Tenants will pay rent due in advance by equal monthly payments at the start of each rental period drawn on single bankers standing order and to arrive as cleared funds in the Landlord or Landlord's Agent's account on the due date.

    5) The ingoing Tenants will be required to pay a deposit of 5 weeks rent at the commencement of the tenancy. This will be returned at the termination of the tenancy less any dilapidation charges after the inventory check and subject to Tenancy Deposit Scheme regulations.

    6) All rents shall be exclusive of utility company charges which are to be paid by the Tenants including but not limited to, gas, electricity, water, communications - telephone and broadband, installation of cable/satellite, subscription to cable/satellite supplier, television licence and council tax.

    7) Upon completion of successful referencing and the signing of the Tenancy Agreement the first month's rent and the deposit as above will become due.

    8) The Tenants full obligations will be listed in the Tenancy Agreement, including default fees, which should be read carefully prior to signing.

    9) Default Fees that may be charged to the Tenant as per the Tenancy Agreement:

    Loss of Keys:

    We may charge a reasonable cost that can be evidenced in writing. 'Keys' include other "security devices" which give access to the housing or associated outbuildings and car parking key entry systems.

    Late Payment of Rent:

    Late payment of rent: We may charge interest at 3% above the Bank of England base rate on the late payment of rent from the date the payment is missed. This charge can also only be levied for rent which is more than 14 days overdue.

    Changes to the Tenancy Agreement:

    Where a tenant requests a change to the Tenancy Agreement (for example a change of sharer, permission to run a business, sublet or permission to keep pets on the property) we may charge up to £50 including VAT for the work involved in amending the Tenancy Agreement or the amount of our reasonable costs if these are higher than £50 including VAT.

    Early Termination:

    We may charge an early termination fee if the Tenant requests to leave before the end of their tenancy. Sums charged will not exceed the financial loss that the landlord may suffer or those reasonable costs that have been incurred by the agent in arranging for the Tenant to leave early.

    Applications for a company let should refer to Ascentia Lettings for more information.

    Ascentia Lettings is a member of:

    Safeagent, which is a client money protection scheme: www.safeagents.co.uk

    The Property Ombudsman, which is a redress scheme: www.tpos.co.uk

    The Tenancy Deposit Scheme: www.tenancydepositscheme.com

Contact us

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    Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Seamless service
      Many thanks - once again, for your seamless service in sourcing our new tenant for Eeklo. We always appreciate your speedy efficiency in providing this service, especially when there is little time wasted between tenants. We have been using your services for many years now and you have never failed to fulfill all the services you offer. - Mrs L. Dixon
    • Landlord Testimonial

      Personal, efficient, professional service
      As a landlord and purchaser of investment property, I have been dealing with Lorraine and Geoff for the past 10 years. I would not consider using any other agent in the area. Ascentia Lettings offer a very personal, efficient, professional service, matching tenants to landlords. I have never had any problems. - Mrs S. Low
    • Landlord Testimonial

      We would not hesitate to recommend them
      We have been using Ascentia Lettings for six years now and we never have had any regrets in selecting them to look after our home whilst overseas. Any problems have been promptly dealt with in a professional manner. We would not hesitate to recommend them. - Mr I. Macfarlane
    • Landlord Testimonial

      Attentive and efficient
      I have found Ascentia Lettings to be a professional company in all my dealings with them, attentive and efficient in all aspects of managing my property. - Mr R. Pringle
    • Landlord Testimonial

      Very experienced and knowledgeable
      I find Ascentia Lettings 'quietly' super efficient, they do not make a huge fuss, they just get the job done. Very experienced and knowledgeable, I have no hesitation in recommending their services. - Ms. S Hughes
    • Landlord Testimonial

      Any issues have always been dealt with promptly
      Ascentia Lettings Ltd has been my letting agent since 2001. Any issues have always been dealt with promptly and rental income paid regularly into my bank account. I would have no hesitation in recommending them to a prospective landlord. - Mrs N. Harvey
    • Landlord Testimonial

      Takes care of every need for a landlord
      Having been associated with Ascentia Lettings for the past four years I can confirm that they are without doubt a very reliable professional company providing a complete and hassle free letting agency service that takes care of every need for a landlord. I would recommend this company without hesitation to any would be landlord. - Mr V. Spiller
    • Landlord Testimonial

      Very thorough in everything they do
      I have been working with Ascentia Lettings & Property Management for over 10 years now. My experience with Ascentia has been excellent. They are very thorough in everything that they do including, tenant selection, tenant management right through to the effective management of the property. As a non resident landlord it has been very important that I was able to identify a property management company with the necessary skill set and in-depth knowledge of the local market in the Newbury area and a company that I can trust. Ascentia have been able to deal with all matters relating to my property in Newbury and I look forward to continuing my relationship with this very professional company. - Mr W. Egenton
    • Landlord Testimonial

      Highly recommendable
      I have used the services of Ascentia Lettings and Property Management for many years and have been very satisfied with the quality of service they have provided. They have always carried out their duties as one would expect from a professional lettings agent and are highly recommendable. - Mrs S. Williams
    • Landlord Testimonial

      Assured a personal service
      We have been using Ascentia's Fully Managed Service to let our property for the past 4 years. During this time we have been extremely impressed by the efficient, thorough and professional service provided by the Ascentia team. As new landlords we were particularly appreciative of their extensive knowledge and experience which helped to guide us thought the entire process. Their regular inspections of our property and attention to detail ensure that any maintenance issues are dealt with in a timely manner and the fact that we always deal with Geoff, Lorraine or Natalie directly means that we are assured of a personal service. We would definitely recommend Ascentia Lettings to prospective landlords and tenants alike. - Mr T. Maciw
    • Landlord Testimonial

      Thoughtful and diligent
      Geoff has been looking after our properties in Newbury for many years. He has always been thoughtful and diligent and monies have always been received punctually. We would always be happy to recommend Ascentia. - Mr R. Manning
    • Landlord Testimonial

      Professional and attentive letting company
      I employed Ascentia in 2006 to look after my property whilst I was abroad, they have now managed my house for 7 years and I have been absolutely delighted with the attention and care they have taken. They continue to keep me fully informed of all works needing completing and where required have supplied and carried out repairs which are both very competitively priced and very competently completed. I would highly recommend Ascentia to anyone looking for a professional and attentive letting company. - Mr J. Wright
    • Landlord Testimonial

      Professional and efficient
      I am writing to thank you and your team again for the excellent service you have provided with the management of our rental properties over the last twelve years. My wife and I are very grateful for the professional and efficient way you deal with any issues arising with the maintenance and repairs of the properties, in finding and vetting new tenants and dealing with the finances. We really appreciate the comfort and lack of stress that comes from knowing that the properties are being managed and cared for properly. As I have said before I am always happy to recommend your services to other prospective landlords. - Mr J. Holloway
    • Landlord Testimonial

      Prompt and effective action
      Dear Geoff, Thank you for your prompt and effective action in finding new tenants. I feel I have had excellent service from Ascentia and that the letting and management of my property is in good hands. Kind regards Katie.
    • Landlord Testimonial

      It has been a hassle free 17 years
      I have been with Ascentia letting now for 17 years and would recommend them to any potential landlord. All of the tenants during that time have been properly vetted and reliable I have had no difficulties with any of the financial matters. They are very capable when dealing with any faults or defects and will always consult when necessary. I have been totally satisfied with their service and it has been a hassle free 17 years, highly recommended. - Mr P. Ladds
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