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    Ashtons is a highly energised, independent estate agency practice founded in 1982. Operating from four prime locations in Hertfordshire, we provide Sales, Lettings and Land and New Homes services from our Harpenden, Welwyn Garden City and St Albans offices. Alongside these major Hertfordshire towns, we specialise in the sale of property in outlying rural areas through our Village and Country office in Redbourn.
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    We think differently. Expect extraordinary.
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    Every month we register hundreds of new tenants and with the use of intelligent, tailored marketing and social media, this has enabled us to continually broaden our contact base built successfully from 35+ years of conducting good business. We now successfully manage several hundred rental transactions every year.

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    Corporate & professional tenants.
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    As the number one property agents in and around the al postal district, we know our market inside out. We have a winning formula for achieving a great rent from quality, properly vetted tenants. Our agents are all highly trained to navigate even the trickiest deals and excel in surpassing client expectations - over 98% of our landlords say they will recommend or use our agency again.

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    Online access to your own property account.
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    We understand our clients lead busy lives and need access to a free flow of information about the status of their property 24/7. We're massive advocates of transparency and have designed an online journal that provides latest information whether it be marketing, accounts (coming soon) or property management. This service is available 24 hours a day, so you can catch up at a time that suits you.

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    Prominent offices in areas we love.
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    We're not just an online business, we live and breathe the local market and because we get right under its skin, we fully understand all of its idiosyncrasies. We have environments where you can pop in, have a coffee and talk property to any one of our team, whether it's property management, investment related or just about any one of the 134 pieces of legislation that affect the world of residential lettings.

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    No faceless call centres.
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    Property and people are our passion. We employ 90+ property experts across all disciplines of our business, so you will enjoy the benefits of in-house specialists. Whether it's professional photography, copywriting, marketing, trained full-time viewing guides, lettings people or people with the legal knowledge and background to oversee your rental transaction from start to finish.

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    Proven track record.
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    Every year we successfully help approximately 1000 people move home and have an industry-leading recommendation rate of over 98%. We don't just talk a good story though - openness and transparency are intrinsic to our values. We list every property we're currently renting, so you can see our true pedigree. Feel free to take a look for yourself and peruse our lettings portfolio.

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  • Introduction

    We only employ and retain the best people who are determined to change the sometimes-unfavourable perception of estate agency - individuals who share our values and goals, people you can trust. We genuinely care about you and rest assured, we always demand the best result. What's more, we are focussed on making things simple and stress free for you.

  • Team Member

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    Alf Ciraolo FARLA Dip RLM
    Head of Lettings

    With a career in property spanning 25 years, Alf has experience in residential lettings, sales, new homes and property auctions, working with both independent and national companies. Joining Ashtons in 2017 as Head of Lettings, Alf is Association of Residential Letting Agents (ARLA) qualified and holds a Diploma in Residential Lettings. Alf is overall responsible for residential lettings, which includes, property management, compliance and lettings accounts.
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    Chris Haws MARLA
    Senior Valuer

    Chris previously managed a portfolio of 200 properties for the Department of Transport, followed by 10 years working for a vibrant lettings agency in London prior to joining Ashtons in 2011. Chris has a comprehensive knowledge of the Housing Act and achieved distinction grade in his Association of Residential Letting Agents (ARLA) level 1 qualification. He provides assistance on a daily basis to landlords and tenants.
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    Sally Fearon
    Senior Valuer

    Sally's knowledge of the area is outstanding. After joining Ashtons in August 2014, she has helped to expand our book of business and has played a key role in the development of the Ashtons brand throughout the area. Building a relationship of trust and confidence with tenants and landlords alike is fundamental to Sally's success. A love of the country and living in one of the local villages, Sally is a keen horse rider.
  • Team Member

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    Damien Saunders
    Senior Lettings Associate & Valuer

    Damien has worked in the lettings industry for the past 6 years and has won multiple awards along the way, he has operated in the South West London and Hertfordshire markets during this time. Damien started his career as a weekend viewing guide and quickly progressed through the ranks to management and senior titles. Having recently joined Ashtons, Damien would describe himself as a driven, ambitious and loyal person who strives to create the best experience for customers and clients alike
  • Team Member

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    Lucy Hartin MARLA
    Senior Lettings Associate & Valuer

    Lucy joined Ashtons in March 2016 and has been working in the property industry for 13 years; all of which have been focused in Lettings making her an expert in her field. She has successfully completed her ARLA Technical Award in Residential Lettings and Property Management and is a true advocate of best practice. Lucy conducts herself to the highest standards and builds quality longer lasting and meaningful relationships with tenants and landlords alike.
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    Laila Laraman
    Sales & Lettings Associate

    A member of Ashtons since 2012, Laila has worked within Sales and Lettings in both a front line and support capacity. Understanding the importance of creating great relationships, Laila excels in this sociable role, making a positive impression on those she connects with at every opportunity.
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    Kirstie Willis
    Senior Property Manager

    Joining Ashtons in 2015, Kirstie is dedicated to providing excellent service and liaises with landlords, tenants and contractors to oversee the smooth and efficient execution of repairs throughout the term of a tenancy. With over 7 years of estate agency experience and a Member of the Association of Residential Letting Agents (ARLA), Kirstie was promoted to Senior Property Manager in 2017 and contributes immensely to the smooth running of the department.
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    Jess Boulton
    Property Manager

    Welcomed to Ashtons in 2017, Jess joined the property management team to continue her career and help landlords and tenants during their lettings journey. Jess works in a busy environment, working with dedication to resolve any issues which arise at the properties she looks after. With effective communication skills, Jess and the team are committed to providing the highest levels of service which have become synonymous with Ashtons.
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    Dawn Laporte
    Property Manager

    Joining the Property Management team in 2018, Dawn continues to build on her extensive knowledge in customer relations with a focus to enhance the landlord and tenant lettings experience with Ashtons. Ensuring any property-related issues that may arise are handled efficiently with true professionalism and a consistent high level of service. Outside of work, Dawn enjoys spending her spare time with family, friends and loves to travel.
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    Sophie Pascoe
    Lettings Administrator 

    Sophie has gained a wealth of knowledge and experience since joining Ashtons in January 2011. Her work ethic is legendary and she is always keen to help. As a Lettings Administrator, Sophie enjoys the sense of achievement in making sure everything is in place for tenants move to their new home. Sophie is always keen to lend a hand with the various fundraising activities that Ashtons undertake each year.
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    Clair Curson
    Lettings Administrator 

    Clair began her lettings journey working for Ashtons part-time on a Sunday. Her talents were quickly recognised and in October 2017, she joined the lettings department on a full-time basis. With a keen eye for detail, Clair enjoys the satisfaction of having happy tenants and landlords at the start of each new tenancy. Outside work, Clair enjoys socialising with friends, lovely pub lunches, country walks with the dog, scary movies and gardening.
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    Joanne Sargeant
    Lettings Administrator

    With over 17 years of experience in Estate Agency, Joanne's started at Ashtons in February 2014, initially at our St Albans office where she spent her days advancing sales files from point of sale to successful completion, liaising with solicitors, surveyors, clients, buyers and all other parties involved. She has since relocated to our Welwyn Garden City office where she uses her exceptional customer service skills as a Lettings Administrator. 
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    Karen Oxley
    Accounts Administrator 

    Accounts and book-keeping is Karen's forte. After some 30 years in the insurance industry Karen decided to join the Ashtons family and now undertakes a crucial accounting role, collecting rent from tenants, making payments to landlords and contractors along with a host of other responsibilities. Karen is passionate about her work and dedicated member of the lettings department. A keen volunteer within the Scouting movement, Karen is now a Group Scout Leader.
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    Title

    • Introduction

      For 35+ years, we've been marketing property for sale and to rent in Hertfordshire. We've grown to a multi-disciplined firm of 90 talented people who live and breathe the local property market - whether it's property in Harpenden, property in St Albans, property in Welwyn Garden City or property in Redbourn and the surrounding villages, we have people who love the local areas they live and work in. This is what some of our customers have to say:

    Testimonials from Landlords

    • Landlord Testimonial

      Think Ashtons are very professional and 'on the ball' and can't think of anything they don't do well.

      Yvonne Willis
    • Landlord Testimonial

      5 Star service
      Professional, pleasure to deal with, especially Jess Boulton in management department. Responds to emails within the hour. 5 Star service.

      Mehmet Yuse
    • Landlord Testimonial

      I trust and respect the judgement of Chris Haws and the professional efficiency of Sophie Pascoe which have enabled me to move to an ideal 'made to measure' flat.

      Peter Hunter
    • Landlord Testimonial

      Chris, you are a star!!
      I am really very pleased and happy with the service I got from Ashtons. 

      Particularly Chris Haws, he's been excellent, helpful, always available and professional. Chris helped us to arrange a viewing out of office hours as well. 

      Chris, you are a star!!

      Jenish Khunt
    • Landlord Testimonial

      The staff at Ashtons made us feel welcome
      Sophie was very helpful throughout our renting process, she replied to our queries very quickly and got any issues or questions we had sorted out, also very polite and friendly. 

      Overall Ashtons were great and made it a very simple and quick process. We dealt with other estate agents when viewing other properties, who did not make us feel valued and didn't really care about us. 

       The staff at Ashtons made us feel welcome and at ease when we needed to ask questions.

      Kerrie Davies
    • Landlord Testimonial

      Every member of the team I dealt with were first class and extremely professional.

      Sue Smith
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