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User Guide

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    Friendly people. Lovely homes.


    We are a family run business with over 20 years' experience in the property industry covering Wiltshire, South Gloucestershire and the surrounding areas.

    We are a highly experienced and qualified team who pride ourselves on providing an efficient and personal service.

    We take tremendous care in managing your property, using our local market knowledge, attention to detail and a modern approach to deliver an exceptional service to both landlords and tenants.

    We are licensed members of ARLA who set the highest standards within the Lettings industry.

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Landlords Guide

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    Friendly people. Lovely homes.


    Our approach is what sets us apart. We treat each property that we manage as if it were our own.

    We are a highly experienced and qualified team who pride ourselves on providing an efficient and personal service.

    We take tremendous care in managing your property, using our local market knowledge, attention to detail and a modern approach to deliver an exceptional service. As members of ARLA our service is quality assured and our staff are qualified, knowledgeable, and up to date with the latest legislative requirements and safety advice.

    We recognise the varying needs of Landlords and offer three levels of service as follows;

    Full Management Service

    Our full management service takes care of the whole letting and management process. We advise on the preparation of the property for letting and market the property to find a suitable tenant who must pass our thorough reference checks (this includes a credit check, income reference and landlord reference). We handle preparation of the tenancy agreement, notify the local authority and utility suppliers of the change in tenancy and register the deposit with the Tenancy Deposit Scheme. During the tenancy we handle all rent collection, compliance and maintenance issues, tenant queries, complete periodic property inspections and complete regular rent reviews. At the end of the tenancy we will organise for the check-out to be completed and handle the deposit return whilst organising the swift re-letting of the property.

    Tenant Find and Rent Collection

    Our tenant find and rent collection service manages the marketing and tenancy administration elements of the process including marketing of the property, reference checks, preparation of the tenancy agreement, registration of the deposit, organising the inventory, notifying the local authority and utility suppliers, collection of rent and serving of notices.

    Tenant Find Only

    Our tenant find only service takes care of the start of the process including marketing of the property, reference checks, preparation of the tenancy agreement, registration of the deposit, organising the inventory, arranging for the tenant to enter the property and notifying the local authority and utility suppliers.

    Please contact our lettings team who will be delighted to answer any queries you may have or arrange a free market appraisal.

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You can see the properties we're currently marketing for rent by clicking the button below:

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Tenants Guide

  • paragraph

    Friendly people. Lovely homes.


    We offer a wide range of quality properties and our staff are fully committed to helping you find the perfect home. We are members of ARLA who set the standards within the industry and we pride ourselves on providing an efficient and personal service.

    We guide tenants through the entire rental process, from initial registration to viewings, applications, references, tenancy agreements and moving in.

    Once you are settled in your new home, our friendly team are available to answer any queries you may have during the tenancy.

    We endeavour to resolve maintenance issues as quickly as possible, keeping you fully updated with progress. We also offer an emergency out of hours service which operates 24/7, offering an over-the-phone diagnosis service to tenants and instructing emergency response contractors if and when required.

    If you have any queries or would like to register your interest, please contact the office where our team will be delighted to help you. Alternatively click on the 'Meet Our Team' link to email us.

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User Guide

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Chippenham Lettings Team

  • Introduction

    Atwell Martin are a highly experienced and qualified team who are committed to providing an efficient, reliable and personal service. Please contact us if you are looking for a pro-active, professional and friendly service.

  • Team Member

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    Sara Slade - Lettings Manager
    Sara's valued clients entrust her with their homes to not only find them the best value in the shortest possible timeframe but also to marry the right candidate to their investment. Sara will always look for the best ways to add value to our partnership by using the unique aspects of your property combined with the, tried and tested, marketing options available to you within Atwell Martin. Don't just take our word for it, check out Sara's Google Reviews! 

    When at home Sara loves her rescue dogs and being part of the local Dog Rescue Group. Sara looks forward to beach holidays and has recently found a love for interior design, having just renovated her home.

  • Team Member

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    Gemma Newbery MARLA - Head of Property Management
    Gemma leads our Property Management team, using over 12 years of industry experience. Her ARLA Propertymark qualification highlights her expertise in property management, particularly in overseeing key client portfolios. Gemma is dedicated to ensuring seamless operations and delivering exceptional service to our clients.

    Beyond work, Gemma delights in exploring the world, enjoying travel experiences and spending time with her two dogs.

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    Helen Spencer - Accounts Manager
    Helen is the longest serving member of the Atwell Martin family with an impressive 22 years with us. Helen is an invaluable member of our team, known for her, attention to detail and boundless enthusiasm. Helen oversees the seamless operation of our accounts department. She takes charge of collecting and accurately recording rental payments, ensuring that both landlords and contractors receive their payments punctually.

    Outside of work, Helen is a devoted Mum of two boys, balancing her career with her family life. In her leisure time, she maintains an active lifestyle, regularly attending fitness classes, and finds solace in the countryside during her cherished walks.

  • Team Member

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    Yasmine Eldene MARLA - Director
    With a passion for delivering customer satisfaction and developing positive relationships, Yasmine enjoys seeking improvements to streamline processes and provide the highest level of service to our clients. Having worked within a variety of roles within the business, Yasmine was appointed a Director in 2017. At the helm of operations, Yasmine creates and implements internal policies, ensuring integration of compliance with legislation, industry best practice and service.

    Away from the office, Yasmine enjoys travelling and exploring the great outdoors, whether it's hiking with her dog or skiing in the mountains.

  • Team Member

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    Paul Atwell - CEO
    The Atwell Martin Property Management story started with Paul, and to this day, he remains an integral figure at AMPM along with his business partner James Gay. Pauls vision for the company continues to guide the way we work and the exceptional service we strive to deliver.

    At weekends, you'll often find Paul and his family on a muddy dog walk in the countryside. Those clients who know us well will probably already know Paul's Labradoodle, Rufus - he's a familiar presence around Head Office.
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    User Guide

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    Atwell Martin Testimonials

    • Introduction

      We are always striving to continually improve the services that we offer to ensure that we continue to offer our clients a first class service. That said, it is our reliability and honesty that our customers really value, here are a few things that our landlords and tenants have to say;

    Testimonials from Landlords

    • Landlord Testimonial

      we would highly recommend you and your team

      I'd like to put on record how pleased I am with our recent letting experience. Not only did you find us a solid tenant at a good market rent within four days through your well-worded advert, but you have paid attention to detail throughout to ensure that we start off the landlord-tenant relationship on the right footing.

      We invited several established local agents to guide us on this letting, and all were professional and knowledgeable. What differentiated your service was the transparency and thoroughness of your preparation, which was echoed throughout the service delivery.

      We would highly recommend you and your team.

      Ms C Martin

    • Landlord Testimonial

      a pleasure to work with

      Jess and the team at Atwell Martin have been a pleasure to work with, always a ready smile, so easy to get on with, and they found tenants quickly for us,

      Mrs A Davies

    • Landlord Testimonial

      complete peace of mind

      We were pleased at the speedy and efficient service we have received from Atwell Martin¿. Our property was let quickly and Atwell Martin's management service provides complete peace of mind.

      Mr P Woodcock

    • Landlord Testimonial

      handled in a speedy professional manner

      I have been using Atwell Martin in Chippenham for two years now for the rental of my two properties.

      Jess Hamilton, has recently joined the company, and has been handling my rentals. Jess is a great mixture of bright and breezy and, at the same time, professional in her approach to her work - always coming back to me in a timely manner. I know that whenever I contact Jess with any problem that I have to do with my letting it will be handled in a speedy professional manner and I feel relaxed knowing that I do not have to continuously chase her up. Which is very rare in this day and age.

      I would recommend Atwell Martin to landlords and especially Jess Hamilton who is excellent at her job!

      Mrs V Maachi

    • Landlord Testimonial

      friendly, honest and professional team

      We decided to choose Atwell Martin because of their friendly, honest and professional team. Jess couldn't do enough for us, reassuring my husband and I that our precious family home was in the best hands. She was extremely particular who was selected to live in our home.Seven months on with regular updates from Atwell Martin and very happy tenants we feel confident that our home is in very safe hands.

      Mrs S Spanton

    Testimonials from Tenants

    • Tenant Testimonial

      response times are almost immediate

      Atwell Martin Lettings are always a pleasure to deal with. As tenants of theirs we feel well looked after, and feel that any issues or requests we may have are taken seriously and dealt with efficiently. Communication with Atwell Martin Lettings is always smooth and response times are always almost immediate, something we very much appreciate. We cannot fault the customer service we have received and have rented properties through other letting agents Atwell Martin are far exceeded our expectations! We cannot recommend Atwell Martin Lettings highly enough and will happily continue to deal with them for as long as we need to.

      Mr & Mrs Tillyer

    • Tenant Testimonial

      smooth and pleasurable experience

      Wanted to say thank you for making the experience with Atwell Martin very smooth and pleasurable.

      Mrs S Thompson

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