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A Proven Formula
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    Bridges has been seen as a 'family type' business where the owners still work on the shop floor and take great pride in the work we do as a group. Since 1991, when we first opened our Ash Vale office, our philosophy has been to provide our best service through hard work and empathy.
    Over the last 30 years our Directors and staff have grown 'Team Bridges' into a network of 11 offices in both lettings and sales in Hampshire and Surrey.
    Our knowledge of the most effective marketing practices will ensure that more people view your property, with both national and local exposure our marketing reaches the right tenants that many agents find unreachable.
    We are well known for our eye catching on trend advertising, our brightly coloured unique heart shaped boards and we are the only local agent to produce a monthly digital newspaper.

    As a full-service agent, we will do everything - unless of course you don't want us to. We offer three different levels of service from Find a Tenant to Fully Managed meaning you can chose the level of involvement you have in your let.

    Our team of highly trained specialists mean you always have the right person working for you from start to finish. We ensure to thoroughly reference all our prospective tenants prior to agreeing a let with them. Our aim is, and always has been, to offer a courteous and efficient service to our landlords and tenants no matter what the circumstance! Enthusiasm cannot be taught, and our staff are positive and proactive whatever the market conditions.

    We are licensed by the NAEA and ARLA in our branches and are regulated by the Property Ombudsman.

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A Landlords Guide
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    This step by step guide will take you through the processes involved in letting your property.

    One of our main aims is to ensure that our landlords are not exposed to void periods as these can eat into their returns.

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    · 1. Rental Appraisal -
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    Our client managers are well placed to carry out this appraisal and will take into account the many factors that could affect your rental income. We understand that you will be looking to let your property at the best possible price to the best available tenant in the shortest time possible. In most cases we will achieve the full quoted asking price for our properties.
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    · 2. Decide what Service you Require-
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    One of our client managers will talk through your personal circumstances and give you guidance to help you make an informed decision on the right service level. You will find a summary of our service levels here with a more detailed breakdown in our terms of business. You should consider the fact that lots of tenants and, in particular, corporate tenants, look for fully managed properties.
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    · 3. Work on Presentation -
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    First impressions count so where possible we would recommend you keep your property clean, neutrally decorated and clutter free. Any outstanding maintenance should be taken care of at this stage.
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    · 4. Marketing Your Property -
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    Our client manager will begin the process of finding the right tenant for the property by preparing the details which will include professional photographs, a description of what's on offer and a floor plan. Your property will feature in our popular GU magazine which is delivered to 72,000 local households and businesses. We will also upload the details to our website as well as the best performing web portals. All of the viewings will be accompanied by our highly trained staff who will provide you with feedback along the way. We will need clear instructions from you regarding the type of tenant you are looking for and this process will be carried out in accordance with these instructions, i.e. will you consider pets?
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    · 5. Receiving and Agreeing and Offer -
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    As soon as we receive an offer we will communicate all the details to you including background information on the tenant, how long they intend to stay and any other factor that could influence your decision one way or the other. We will always aim to get you the best possible price and if we have any concerns regarding the proposed tenant we will clearly highlight these for you.
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    · 6. Review Tenants References -
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    As soon as an offer has been agreed and the tenants have paid the referencing and administration fees, the file will be passed to our move co-ordinator who will be responsible for carrying out the referencing process. When this has been completed you will be sent a copy of the reference conclusion and we will need your instructions to proceed to the next stage, which is to collect the first months rent as well as the deposit.
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    · 7. The Tenancy Agreement -
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    Once we have received the tenants monies we will prepare the tenancy agreement and all of the supporting documents. The tenancy agreement will be emailed to you for your approval. Your tenants deposit will be registered with the TDS and we will send a copy of the certificate to yourself as well as the tenant. We will arrange for the tenant to come into our office to sign all of the paperwork and, to save you any inconvenience, we will sign on your behalf.
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    · 8. Inventory and Condition Report -
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    When the property is fully prepared for the commencement of the tenancy we will organise for an independent Inventory company to prepare an Inventory and condition report. These documents are fundamental if it becomes necessary to deduct monies from the tenants deposit at the end of the tenancy.
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    · 9. Tenant's Check In -
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    The Inventory clerk will meet your tenants at the property and guide them through their report. Your tenants will then be asked to sign the document, confirming their agreement. As soon as the check in occurs we will organise the transfer of any outstanding monies to yourself.
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Helping to Find Your Dream Home!
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    Our aim is to get you the keys to your perfect rental property.

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    Bridges believe that renting a property is no reason to accept anything less than the dream home you've always wanted. We have 6 letting branches across Surrey and Hampshire meaning we will always have lots of properties to offer you to ensure you find your perfect home. Below, our lettings experts have put together a step by step guide to help you along the way to find your perfect rental property.

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    · 1. Starting Point
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    Register your details with Bridges.

    We can update you with what is available in your budget... Things to consider at this stage

    • Location & Budget

    • Take into account your bills as well as monthly rent i.e Council Tax/Gas & Electric

    • How long do you need the accommodation for?

    • When would you like to move in?

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    · 2. Finding A Property
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    Our highly trained experts will help you find a property.

    They will make you aware of suitable properties as soon as we receive instructions.

    We can arrange viewings for you between 9am and 6.30pm Monday to Friday 9am and 4pm on Saturdays.

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    · 3. Securing Your Home!!!!...
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    This is the exciting part!

    The best rental properties get snapped up very quickly, so if you want to make sure you don't miss out on your dream rental we recommend you put your offer in as soon as you can. We will need you to complete our 'confirmation of offer form and tenants guide' at this stage. Once we have agreed the terms we will ask you for a non refundable reference and administration fee.

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    · 4. Tenancy Agreement
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    Our Move Co-ordinator will take over now. They will provide you with a copy of our standard tenancy agreement if you have not requested it previously and carry out the referencing process which we will aim to complete within 72 hours.

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    · 5. Reference Checks
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    These checks will include-

    • Three years' address history

    • Current landlord reference

    • Confirmation of earnings from your employer. If you are self employed we will look to obtain an accountants reference

    .• Credit check

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    · 6. Deposit in Place
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    Once the referencing is completed we will request payment of the first months rent, deposit and check in fee (if applicable). Within 3 days of the receipt of these funds we will send you a draft of your tenancy agreement and ask you to come into the office to sign it. We will also make all of the arrangements for your check in.

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    · 7. Signing
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    You will meet with our move co-ordinator who will talk you through all of the paperwork surrounding your tenancy. During this meeting you will sign the various documents and your move co-ordinator will sign on behalf of the landlord. You will be provided with copies of all the paperwork. The next step will be your check in!

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    · 8. Moving In
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    Congratulations it's moving in day! Welcome to your new home.

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Meet the Team
  • Introduction

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    As a 'family type' business where the owners still work on the shop floor, great pride is taken in the work we do. Since 1991 when we opened our first office in Ash Vale our philosophy has been to provide the best service through hard work and empathy

    Experienced, professional and courteous - meet the lettings team at Bridges

  • Team Member

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    Daniel Pockett MARLA
    Group Managing Director  

    Daniel Pockett (MARLA) is the Group Managing Director, so he is responsible for our lettings and property management business as well as being actively involved in all other departments. With over 30 years in the industry, the majority of which has been spent with Bridges, Daniel enjoys nothing more than working with and developing teams that understand our company ethos and our customer's needs. As well as enjoying the challenges of his role, Daniel likes to spend as much time as possible with his family and this normally involves his passions of good food, great holidays, and plenty of time on the sea. 

    Three words that describe Daniel are: Passionate, Diligent, and Motivated.
  • Team Member

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    Jason Jones MARLA
    Associate Director of Lettings

    Jason Jones (MARLA) is our Senior Lettings Manager for the Bridges and Orchard Group and is ultimately responsible for running our front-end lettings teams. Jason joined Bridges in 2013 as a Letting Negotiator, with no previous experience in agency but a drive to succeed. He has proven himself as the consummate salesman, by setting new records for instructions and lets agreed year after year, his figures are both impressive and formidable to his colleagues. Jason is that rare breed that can write business as well as leading his teams, planning, and strategising our business growth. Nothing is too much trouble for Jason, you are truly in the safest of hands. 

     Three words that describe Jason are: Energetic, Determined and Friendly.
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    Tim Scuadmore MARLA
    Lettings Manager

    Tim Scudamore is the Lettings Manger for Aldershot, Ash Vale and Farnham. Tim has been involved in the property industry for the last 15 years and is a passionate and hardworking advocate for his clients. Tim has worked previously in diverse areas including London, Manchester and Cape Town as well as locally in Basingstoke and Haslemere. Outside of work Tim is a doting father to his two teenage sons and a keen sports enthusiast - be it playing or supporting!

    Three words that describe Tim are: Hardworking, Energetic and Considerate.
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    Sean Hanly MARLA
    Senior Client Manager 

    Sean Hanly is a Senior Client Manager based in our Aldershot branch and is responsible for matching tenants with their new homes whilst delivering 5* customer service at all times. Sean is very ambitious, hardworking, and enthusiastic and has achieved a lot since joining us in 2019, including multiple awards! He cares deeply about the customer service journey he provides and always goes the extra mile.

    Three words that describe Sean are: Hardworking, Ambitious and Cheeky.
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    Megan Jensen
    Lettings Negotiator 

    Megan Jensen is based in our Aldershot office and works as a Lettings Negotiator. Megan started her journey in property from a young age, growing up in property development with her family and moving every couple of years onto the next project. Outside of work Megan loves to socialise with friends and family, enjoy the sun, and DIY!

    Three words that describe Megan are Determined, Ambitious, and Kind.
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    Gabby Elmer
    Lettings Negotiator

    Gabby Elmer is a Lettings Negotiator based in the Aldershot office. Her main responsibilities are launching properties onto the market and assisting others in the office. She has a background in customer service which has grown her love for working with clients. Gabby has grown up in Surrey and has good local knowledge of the surrounding areas. Gabby enjoys being social with her friends and family.

    Three words to describe Gabby are: Hardworking, Loyal and Friendly.
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    Title

    Key To Our Success - Happy Clients!
    • Introduction

      Below are some comments from past & present clients who have taken the time to tell us what they think of us. We would like to thank all of our clients for sharing their opinions with us.

      The following reviews and testimonials have all been written and emailed, and so are completely independent of Bridges and Rightmove.

    Testimonials from Landlords

    • Landlord Testimonial

      professional and prompt
      "We would have no problem in recommending Bridges to anyone considering letting their properties - we have found them to be professional and prompt at dealing with issues. We had a water leak at our property and Bridges' staff attended in person and at the weekend to arrange repairs and clean-up - I don't think you could ask any more than that."
    • Landlord Testimonial

      my flat is in the best possible hands
      I just wanted to say thank you to you and your team for doing such a superb job in fully managing the rental of my flat. You make the whole process stress free and any problems are dealt with quickly and efficiently with the minimum of hassle to both myself and the tenant. I feel confident that my flat is in the best possible hands. Best wishes Vanessa Blackburn
    • Landlord Testimonial

      very friendly and very efficient
      Over my time using Bridges, I have found them to be very friendly and very efficient in advising me of any issues that have been raised by the tenant. They have also been more than helpful in geting these issues resolved. They were also very prompt in finding new tenants when the old ones moved out. I can not fault the service provided and their communication is excellent. Having been screwed over by another inderpendant property letting firm, I'm glad to know my property is now being managed in a very professional and affordable way.
    • Landlord Testimonial

      100% Happy. Thank You Bridges..
      We transferred our business from another agent to Bridges and have found them to be extremely efficient and helpful. Our properties had been neglected for some months, by our previous agent telling us that everything was OK when it wasn't! Bridges have since been working tirelessly to get back on top of things reinstating inspections, safety checks and countless other tasks not least The Rat Man! What more can a landlord ask for? Mandy, Kirsty and Andy in particular have dealt with some difficult issues and have always kept us in the loop and informed us on events. Because we are living overseas we have entrusted our properties completely to Bridges, who use good old fashioned common sense and logic we are 100% Happy. Thank You Bridges.."
    • Landlord Testimonial

      kept in the loop the whole time
      As first time investors, I found the staff at Bridges proactive in explaining the process to us, as well as giving us good pointers on what to look for. Before we exchanged our property was marketed on a "coming soon" basis - which meant that as soon as we were ready to proceed a tenant had looked around and confirmed within just a few days. The process of inventory, references, checking etc was completed swiftly and we were kept in the loop the whole time by the lettings team. Any of my queries were resolved by return of e-mail, and the tenant moved in without a hitch. I am looking forward to a long and profitable relationship
    • Landlord Testimonial

      extremely professional and efficient
      'As an experienced landlord (now full time) I don't hesitate in recommending Bridges Letting Department. I've experienced all aspects of Bridges full management service and have been entirely satisfied and grateful for the high level of service I have received. From the moment I instructed Bridges they have been extremely professional and efficient and on several occasions have far exceeded my expectations'.

    Testimonials from Tenants

    • Tenant Testimonial

      service was above & beyond
      Over the past 8 years I have dealt with a substantial number of lettings agencies, and Bridges, is by far streets ahead of all of the rest. As a potential tenant, having been treated with respect, which you don't normally get from letting agents & understanding to my search for a home for the dog too, which is usually quite a painful experience, it was an absolute pleasure dealing with Jason. Jason's service was above & beyond where he took into consideration, not only properties that would accept a dog, but suggested properties where the layout was more convenient for a dog owner, thinking about double doors into a garden & type of flooring for ease of keeping the property clean. In addition he was proactive in recommending other properties in one viewing, one of which I have ended up taking as opposed to the one I originally contacted Bridges to view.I would appreciate you passing my thanks onto Jason yet again for what I consider to be a job very well done. I will not hesitate to recommend Bridges to colleagues & friends in the future & if the management side of the business is as professional as this experience has been I will no doubt stay with Bridges for future rentals
    • Tenant Testimonial

      provided excellent service
      My husband and I have been renting a house let and managed by Bridges for the last 6 years. In that time Bridges have provided excellent service, and really helped us feel at home and secure in our property. The property management team are wonderful, friendly and efficient and always deal with any issues promptly.
    • Tenant Testimonial

      professional and ran smoothly
      I have just rented a property through bridges aldershot. I would like to say what a totally memorable experience it was after dealing with **************** before. We were treated with respect and Jason Jones treated us like we were his only clients. He only spoke to us about flats we wanted and could afford and then the whole process once we found one was professional and ran smoothly. We would definitely recommend Bridges and especially Jason for his commitment to ensuring we found the right property and now we are happily moved in"
    • Tenant Testimonial

      Thank you Team Bridges !
      "I have recently rented a property through Bridges Estate Agents Aldershot. Timing and logistics were a determining factor to secure the leasing of my personal property in tandem with renting a new property for work purposes. Callum was very helpful and Cody truly pulled out ALL the stops to expedite and make the transition appear seamless. Bridges of Aldershot delivered on time and exceeded my expectations. Thank you Team Bridges !"
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