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Title

About Us
  • paragraph

    First Things First
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    We are a truly independent, family run, local estate agency, specialising in sales, lettings and property management in and around London, Kent and Surrey Areas.

    CKB Estate Agents was founded by cousins Cengiz Kemal and Kemal Bicer in 2014. Before they founded CKB they had already had a vast amount of experience in property and loved the industry, but were dissatisfied with the negative image of estate agents and the service agents were providing.

    Fed up with poor standards of client service, their solution was CKB Estate Agents, a modern estate agency based on traditional values of honesty, integrity and loyalty.


  • paragraph

    Why Choose Us?
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    We are an established an independent company that has been serving the local community since 2014.

    Our success has been built on a solid foundation of providing a friendly, personalised and highly professional service to suit the individual needs of all our clients.

    Our dedicated team of property professionals will be working very hard on your behalf to ensure you receive a service that is second to none.

    To confirm a commitment to our profession and the services we offer and to give our clients total piece of mind and complete assurance every step of the way, we are members of the following professional bodies:

    - Trading Standards Institution
    - NAEA Propertymark
    - The Property Ombudsman
    - MyDeposits.co.uk

Contact us

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Instructing CKB Estate Agents
  • paragraph

    Why choose us?

    We believe that one of the most important decisions of a Landlord is deciding on which Letting Agent to use. A letting agent is fundamental to a successful let and therefore we have tailored our services to put us at the forefront of the industry, positioning us ahead of our competitors to achieve this objective for you.

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    Peace of mind for our Landlords

    Investing in property never goes out of fashion despite the vagaries of the market but it comes with responsibilities - legally, financially and morally.

    Its all about peace of mind and so that's why we strive to cover the small things as well as the absolute essentials.

    Where we collect the rent we provide our landlord with monthly rental statements outlining the incoming funds together with any deductions clearly detailed.

    We (and you) need to keep on top of things so we will also advise you at the first opportunity of any rental matters, handling this fully and keeping you advised throughout.

    Once your property is let, our work doesn't stop. Today's tenants can be demanding, expecting a quick and efficient response to any problems. Choose our Fully Managed service and our dedicated Property Manager will arrange any estimates, repairs and maintenance, safety checks and tenant issues, keeping you briefed and updated regularly throughout.

    And again for your peace of mind, we will also carry out periodic inspections of your property, reporting back to you with a photographic report as necessary.

    The majority of our landlord choose and value our full management option as it removes all the stress and work that is a drain on valuable time but, as you'll see, we have a choice of services enabling you to select the one most suited to your needs.

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    What you can expect from CKB Estate Agents
    At CKB Estate Agents we promise and deliver a number of things. When taking up our specialist lettings service you can expect:

    - Free property advice and assistance from experienced property professionals with in-depth knowledge of the necessary legislation and local market.

    - Ready to view, pre qualified applicants from our extensive lettings database.

    - Maximum exposure on our fully interactive web and mobile website and leading property portals including: Rightmove, Zoopla, On The Market and more.

    - Comprehensive referencing service using the UK's largest referencing agency.

    - Client money protection

    - Dedicated property managers

    - Regular progress updates on property feedback and applications.

    Above is only a fraction of what our specialist lettings packages include. For further details call your local branch and book a free market appraisal on 020 3961 9000.

Contact us

Title

  • Introduction

    Meet our SE9 Team
    • Our team of dedicated, hard working and trustworthy property professionals have a huge amount of combined estate agency experience specialising in all fields of property and the London market. Each team member has been trained to the highest of standard ensuring that they are fully up to par with sales market as a whole as well as the on going changes with Property.      
  • Team Member

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    Cengiz Kemal - Founder
    "Cengiz is the co-founder of CKB Estate Agents and has a high interest in sports. He plays football for a local Sunday league team, and has had 4 semi professional bouts as a boxer. He developed a passion for property at a young age when growing up close to his family's property business and since then worked for some of the UK's largest Estate Agency chains. Most importantly he considers himself a master chef in the kitchen."
  • Team Member

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    Kemal Bicer - Founder
    " Kemal is the co-founder of CKB Estate Agents and developed a passion for property after graduating from University. Kemal had a solid position at the Office of fair Trading before realising that Property was what he really had an interest in and decided to make the jump. Away from the office Kemal enjoys watching movies whilst indulging over American style snacks to include BBQ wings, Hot Dogs and more. He also enjoys going to the Gym to burn off his 'American Appetite."
  • Team Member

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    Jack Aspinall - Property Consultant
    "Jack is the newest addition to our team. Jack is a health fanatic and goes to the gym every morning before setting off to work. He enjoys spending time with his friends and has an active social life"
  • Team Member

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    Kelly Gilmour - Property Manager
    "Kelly is our in house property manager. Kelly loves to shop and travels all around the world picking up a good bargain only recently returning from Dubai. She also loves to travel to different cities around the world."
  • Team Member

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    Eliz Bulent - Part Time Office Administrator
    " Eliz is our in house office administrator. She enjoys going to the gym and has an active social life with her friends and family. She loves a shopping trip and travels all over London for a good spree!."
  • Team Member

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    Imren Akkir - Part Time Property Consultant
    "Imren is our part time, Property consultant. She enjoys horse riding and loves experimenting in the kitchen with dishes from all around the world, which she tends to pick up on her travels. Next on her bucket list is a trip to Indonesia."
Contact us

    Title

    Read what our Landlords and Tenants have to say...
    • Introduction

      Our feedback

      From managing over 160 properties all over South East London, Kent and Surrey our Landlords, Tenants and suppliers have put together some comments on how their experience has been with CKB Estate Agents. Below you will find only a selection of our client testimonials however plenty more can be found on:

      AllAgents.co.uk, Google and Trust Pilot. 

    Testimonials from Landlords

    • Landlord Testimonial

      I would 100% give my recommendation of CKB
      "From start to finish CKB were informative, knowledgeable, thorough and very professional. From the assistance of Eliz Bulent to the viewing of our property and signing of contracts with Cengiz Kemal. I would 100% give my recommendation of CKB."
    • Landlord Testimonial

      Cengiz and his team were brilliant
      "I thought I would give these guys a shot as they had only recently opened in the area, and were offering a very competitive promotion. Their office looked lush which is what drew me in! Overall I'm glad that I had the pleasure to deal with these gents and they did not fail to impress! Cengiz and his team were brilliant and I've already had 6 viewings. Highly recommend."
    • Landlord Testimonial

      I have been very impressed
      My experience with CKB Estate Agents has been effortless. They provide great peace of mind that the property is in good hands. I am frequently and appropriately updated by Kelly. Any property or tenant issues have been dealt with promptly and efficiently, with multiple resolutions being offered. I have been very impressed.
    • Landlord Testimonial

      Excellent Service and very reliable
      Excellent service and very reliable. A friendly team who always responded immediately with any queries or question which arose from either myself or my tenants.
    • Landlord Testimonial

      Very professional, trustworthy and honest
      Very professional, trustworthy and honest. They manage my portfolio and I have no problems in recommending the to my peers.

    Testimonials from Tenants

    • Tenant Testimonial

      I am a very happy Tenant for 3 years now
      "I am a very happy tenant for 3 years now in one of CKB Estate Agents property's, and I am grateful for all the help I get from Kemal Bicer and Kelly Gilmour. They are very informative, always helping out regarding every issue around the contracts, property issues, inspections, possible selections for other providers, explanations for anything rent related and I could go on. I offer CKB Estates to anyone out there, all the help they do give us is just worth all the pennies."
    • Tenant Testimonial

      I am overly pleased with how they have assisted me
      "The team at CKB have helped me so much as a tenant and I am overly pleased with how they assisted me at the beginning and how they have continued to assist me. Will always recommend them as they are highly knowledgeable and always happy to help."
    • Tenant Testimonial

      Would recommend all day, everyday
      "Lovely team. The whole experience in their office and meeting with them was great. They are a new age agent and would recommend them all day, everyday"
    • Tenant Testimonial

      These guys are beating most high street chains
      "In my opinion, this agency is beating most high street estate agency chains in quality of customer service, speed of communication, relationship management and price. Kemal and Cengiz are customer focused and very thorough in their work."
    • Tenant Testimonial

      Outstanding, were very hands on.
      "Outstanding estate agent. Were very hands on and helped me through my whole search and are always in contact with me about how I am getting on and any problems I face are always resolved in a very short turn around time. Brilliant service!"
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by CKB Estate Agents, Eltham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CKB Estate Agents, Eltham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CKB Estate Agents, Eltham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CKB Estate Agents, Eltham on 020 3961 9000.


    Title

    About Us
    • paragraph

      First Things First
      image cannot be displayed

      We are a truly independent, family run, local estate agency, specialising in sales, lettings and property management in and around London, Kent and Surrey Areas.

      CKB Estate Agents was founded by cousins Cengiz Kemal and Kemal Bicer in 2014. Before they founded CKB they had already had a vast amount of experience in property and loved the industry, but were dissatisfied with the negative image of estate agents and the service agents were providing.

      Fed up with poor standards of client service, their solution was CKB Estate Agents, a modern estate agency based on traditional values of honesty, integrity and loyalty.

    • paragraph

      Why Choose Us?
      image cannot be displayed

      We are an established an independent company that has been serving the local community since 2014.

      Our success has been built on a solid foundation of providing a friendly, personalised and highly professional service to suit the individual needs of all our clients.

      Our dedicated team of property professionals will be working very hard on your behalf to ensure you receive a service that is second to none.

      To confirm a commitment to our profession and the services we offer and to give our clients total piece of mind and complete assurance every step of the way, we are members of the following professional bodies:

      - Trading Standards Institution
      - NAEA Propertymark
      - The Property Ombudsman

    • paragraph

      What you can expect from CKB Estate Agents

      At CKB Estate Agents we promise and deliver a number of positive advantages to our clients. When taking up our specialist sales service you can expect to receive:

      - Highly skilled team of professional staff with an in-depth knowledge of the local property market.

      - Free no obligation valuations

      - Extensive database of pre-qualified buyers ready to view in the local area

      - Huge exposure on our fully interactive web and mobile website and leading portals including Rightmove, Zoopla, On The Market and many others

      - Helpful advise and specialist knowledge every step of the way

      - In House case handlers working on your sale

      - Professional yet personal service

      - Bespoke marketing package including professional photography, floorplans and bespoke property videos.

      Above is only a fraction of what our superior sales service contains. For further details call your local branch and book a free market appraisal on 020 3961 9000

    Contact us

    Title

    Moving Home Can be a life-changing experience
    • paragraph

      Moving home is not complicated but can be a daunting prospect. At CKB Estate Agents we recognise that your property is probably the largest single investment you will ever make.

      Buying and selling property is a very people orientated business and good communication is essential for a successful move. In recognising this, our sales team consists of highly experienced and talented property professionals. Our talented and knowledgeable team of specialists are genuinely committed to providing a first class service with a personal touch. All our staff have excellent communication skills and are committed to providing the highest levels of care and attention throughout the entire sales process.

      We offer the widest range of property services within the vicinity, all under one roof, and will always strive to achieve the best possible price for your property without being unrealistic.

      Our aim is simple; to provide an unrivalled service whilst assisting you from offer to completion and communicate regularly throughout the entire process. With experience in all types of property sales around London, Kent and Surrey, we understand that each property is unique and therefore we believe there is no one size fits all approach when selling property.


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      Our Unique Service Step by Step
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      1. Free Market Appraisal
      If you're thinking of selling your home, this FREE service will help you understand your home's current market position. We provide you with up to date information with regards to recent sales of comparable properties in your area so you can make an informed decision. An accurate market price of your property's worth creates competition and intense buyer interest.


    • paragraph

      2. Web Advertising
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      Your property will be instantly available on our up to date website - ckbestateagents.co.uk - with floor plans, photography, bespoke property videos and location maps. Your details will also be automatically sent to relevant applicants and also loaded onto, rightmove.co.uk, zoopla.co.uk, onthemarket.co.uk and primlocation.co.uk four of the leading property portals worldwide.
    • paragraph

      3. Social Media Campaigning
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      With Social Media and everyday technology now part of a fast growing trend we are surprised how other competitor estate agents are not using such a powerful tool to generate higher levels of interest for properties. When we are instructed to sell a property we create a bespoke social media campaign which consists of your very own property website which can be shared across all of social media. This automatically increases the exposure of your property up to 8x more than your every day portals.
    • paragraph

      4. Window Displays
      The benefit of good window displays in busy locations should not be underestimated in their ability to catch the eye and draw in potential buyers. Our prominent office located on a busy parade in SE9 stands out above our competitors and draws the interest of the public to take a detailed look at what's being advertised in our bright window display.
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      5. Professional Photographs and Bespoke Videos
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      First impressions count and the first thing potential buyers see before they pass the front door is the photographs and videos of your property. This is why we instruct professional property photographers to capture the best photo's to generate maximum interest for your property.
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      6. Impressive Full Colour Brochure
      Your property will have its own marketing brochure, designed to be eye catching and aesthetically pleasing. This comes complete with floorplans and the high quality photography that showcases your property and truly does it justice.
    • paragraph

      7. Distinctive 'For Sale Boards'
      These are an invaluable marketing tool clearly identifying a property and frequently generating interest from would be buyers that had not previously considered a move. Our distinctive For Sale boards are extremely prominent throughout London and Surrounding areas.
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      8. Feedback and Content
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      As a customer focused agency our number one priority is to keep you constantly updated on the marketing progress of your home. We endeavour to provide feedback on a regular basis along with recommendations and our professional opinions.
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      10. Sales Progression
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      Once we have sold your property, our service doesn't stop there. We will regularly progress your sale and keep you informed of events as they occur, thereby eliminating any problems that may arise at an early stage. Our job is not done until the keys are handed over.
    Contact us

    Title

    Buying a property is a very exciting experience.
    • paragraph

      Why us?

      Purchasing a property can be both exciting and extremely daunting which is why our team make it their business to ensure you are taken through every step of the way with regular communication.

      Unlike many other agents we progress our sales in house meaning at any point if you have any questions or simply just want a routine update then you can visit us in branch, email or call and be put directly through to your case manager. 
       

    • paragraph

      Mortgage and Legal Work
      We have recommended brokers and conveyancing firms who we use on a regular basis. If you would like us to put you in touch with them directly we will be happy to so. After all keeping it all under one roof will ensure that your purchase runs as smooth as possible.
    Contact us

    Title

    All Services under one roof! . . . . . . .
    • service

      Lettings and Property Management.

      Here at CKB we have a highly skilled team who also specialise in lettings and Property Management.
      Switch over to our lettings microsite on Rightmove to find out how our Lettings and Management services make us a stand out agent in todays market.

      If you have any questions please feel free to contact us.

    • service

      Commercial Department

      CKB Commercial Department specialise in all areas of commercial property. Whether it be office space in Prime London or a warehouse unit out in the woodlands you can be sure your property will be in safe hands with CKB.

      We also give advise on acquiring, developing leasing and much more.

    Contact us

    Title

    Meet our SE9 Team
    • Introduction

      Our team of property professionals
      Our team of dedicated, hard working and trustworthy property professionals have a huge amount of combined estate agency experience specialising in all fields of property and the London market. Each team member has been trained to the highest of standard ensuring that they are fully up to par with sales market as a whole as well as the on going changes with Property.
    • Team Member

      image cannot be displayed
      Cengiz  Kemal - Founder
      "Cengiz is the co-founder of CKB Estate Agents and has a high interest in sports. He plays football for a local Sunday league team, and has had 4 semi professional bouts as a boxer. He developed a passion for property at a young age when growing up close to his family's property business and since then worked for some of the UK's largest Estate Agency chains. Most importantly he considers himself a master chef in the kitchen."
    • Team Member

      image cannot be displayed
      Kemal Bicer - Founder
      " Kemal is the co-founder of CKB Estate Agents and developed a passion for property after graduating from University. Kemal had a solid position at the Office of fair Trading before realising that Property was what he really had an interest in and decided to make the jump. Away from the office Kemal enjoys watching movies whilst indulging over American style snacks to include BBQ wings, Hot Dogs and more. He also enjoys going to the Gym to burn off his 'American Appetite."
    • Team Member

      image cannot be displayed
      Jack Aspinall - Property Consultant
      "Jack is the newest addition to our team. Jack is a health fanatic and goes to the gym every morning before setting off to work. He enjoys spending time with his friends and has an active social life"
    • Team Member

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      Eliz Bulent - Part Time Office Administrator
      " Eliz is our in house office administrator. She enjoys going to the gym and has an active social life with her friends and family. She loves a shopping trip and travels all over London for a good spree!."
    • Team Member

      image cannot be displayed
      Imren Akkir - Part Time Property Consultant
      "Imren is our part time, Property consultant. She enjoys horse riding and loves experimenting in the kitchen with dishes from all around the world, which she tends to pick up on her travels. Next on her bucket list is a trip to Indonesia."
    Contact us

      Title

      Client Testimonials

      Testimonials from Sellers

      • Seller Testimonial

        Cengiz showed true dedication
        "Cengiz at CKB showed true dedication when dealing with my property to sell. I initially contacted them to arrange a viewing on a property whilst already having my home on the market with a competitor agent. After 3 months the agent still hadn't sold my place and I was itching to get a move on. Through Cengiz's constant and informative discussions I gave him a shot and he had my home advertised within 3 days of signing up. As soon as the advert went live on the portals he had an offer agreed within 2 days at above the asking price. At first I believed it was too good to be true and it could potentially be a joke but 3 months later, I'm now in my 'forever home' down in Cornwall and its all thanks to Cengiz and his team." - Mrs F Yucetan
      • Seller Testimonial

        They are truly remarkable and do what they say
        "There's a pattern that i see with estate agents these days. They offer you their services selling themselves very well but failing to keep to what they say. CKB they are honestly not like that. They are truly remarkable and do what they say they do. I work with CKB often and every time i do they never fail to impress! Well Done Guys!!"
      • Seller Testimonial

        Nothing was too much for them
        "Working with CKB has been an absolute pleasure. Nothing was too much for the friendly professionals who helped me to sell my house very quickly with the best possible price."
      • Seller Testimonial

        You have all been fantastic
        "To you all, thank you for your hard work and for everything you have done. You have all been fantastic."
      • Seller Testimonial

        Cengiz has gone beyond what most agents would do
        "After considering many agents we decided to use CKB after a recommendation, of which we have, definitely not regretted. The service, patience and efforts have been absolutely exceptional. Cengiz has gone beyond what most agents would usually do, extremely efficient in calls and updates and found us a buyer in less than a week of the property being on the market, with other offers and parties interned too. The buyer he found us had already been qualified and confirmed they were in a position to move forward before we even asked. The photography, video features and updates from their own websites, we believe, attracted all the interest in the way it was presented to be able to find the right buyer in such a quick turn around. Each time a call is made to the office, each member of staff has been extremely helpful and professional too. We cannot thank Cengiz and his team enough for all their efforts in making this as stress free and as such a smooth transaction as possible."
      • Seller Testimonial

        Exceptional Estate Agents
        "Exceptional estate agents. When I first decided to make the big move and sell my property I was very apprehensive but the team at CKB reassured me the whole way throughout the journey and made me feel at ease. They were always happy to help which made my experience even more worth while. Thanks so much to the team at CKB, you're fab!!"
      • Seller Testimonial

        Every step of the way was made so much easier
        "Selling our first property was very daunting and challenging but with the help of the friendly staff at CKB our experience was made much more easier and they helped us all the way whilst constantly keeping in contact with us. Every step of the journey was made that much easier because of the friendliness of the staff and we could not thank them enough!"

      Testimonials from Buyers

      • Buyer Testimonial

        Talk about going the extra mile
        "They even helped me carry my boxes into my new home. Talk about going the extra mile"
      • Buyer Testimonial

        Wonderful experience
        "Wonderful Experience! They helped us in a very professional and passionate way, helping us to find our perfect home."
      • Buyer Testimonial

        They were punctual, honest and informative
        "Cengiz and the team at CKB Estates were fantastic in helping find my perfect home. They were punctual, honest and informative at all times . A true example of how agents should conduct themselves. Well done to all!!!"
      • Buyer Testimonial

        I have and will continue to recommend them
        "CKB were precise, honest, friendly, and dependable. They did what they say they would. I have and will continue to recommend to friends and family."
      • Buyer Testimonial

        Service,patience and efforts have been exceptional
        "The service, patience and efforts have been exceptional from the CKB team and they have gone above and beyond in order to help me find the ideal home for me whilst aiding me through all the other processes involved. There was always some way they could help and constantly had smiles on their faces. Will absolutely be recommending them to friends and family!"
      • Buyer Testimonial

        CKB made our journey very comfortable
        "As a first time buyer, purchasing our first home was a scary experience as well as exciting but CKB made our journey very comfortable and gave us advice the whole way through, which eventually helped us to purchase our first property."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by CKB Estate Agents, Eltham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CKB Estate Agents, Eltham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CKB Estate Agents, Eltham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CKB Estate Agents, Eltham on 020 3961 9000.


      Welcome to CKB Estate Agents, Eltham

      Title

      Find Us

      Branch address

      38 Well Hall Road,
      London,
      SE9 6SF

      Get in touch

      Buying: 020 8012 2210  Local call rate
      Letting: 020 8012 2246  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by CKB Estate Agents, Eltham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CKB Estate Agents, Eltham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CKB Estate Agents, Eltham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CKB Estate Agents, Eltham on 020 3961 9000.