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User Guide

Title

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    " To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity."

    With over 100 years of experience, we have created a hybrid agency which carefully balances traditional service standards and modern day technology to ensure that our clients and relationships are prioritised alongside obtaining the best price for your home.

    As a valued Chimneypots Estate Agents client we understand that simply put we need to exceed the service standards expected of a professional business and achieve the very best price for your property. This service culture remains our unwavering priority so we employ staff that are trained to be considerate, innovative and aware of the needs of our customer and offer a bespoke service to meet their individual needs. We have a proven market-leading track record of exceptional results which is backed up by extremely high reviews on Trustist.

    We provide your home with the coverage and presentation it deserves through major national property websites, complimented by old fashioned salesmanship from our experienced personnel located in our central office and extensive social media usage. Your life is busy, so we work around it opening late in the weekday evenings, available to accompany viewings or provide Market Appraisals after working hours and throughout the weekend ensuring every enquiry on your home is never left to chance.

    Here at Chimneypots we have the very best systems and services in place to make the journey with Chimneypots as transparent, smooth and efficient as possible. Our passion for service sets us apart from our competitors. We understand the importance of regular updates on the marketing and sale of your property with excellent communication whether through our feedback or the latest news on the progress of a sale . We are proud of our high levels of communication and service and closely keep an eye on your transaction ensuring you are always kept up to date. Our concierge update customers, communicate with solicitors, third-party suppliers and other estate agents to ensure the house buying chain remains steady. An app gives you the convenience and peace of mind.
Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

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  • paragraph

    Whether you're a landlord with one property, or a landlord with a large portfolio, we'll manage your rental property with the utmost professionalism. We have recognised that every landlord's needs are different and we endeavour to tailor a property management package to suit your needs.

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    Irrespective of the service which you chose all will incorporate:
    • Market valuations on property and advice on getting properties ready for let
    • Advice on your obligations as a landlord
    • Targeted property marketing including website, rightmove.co.uk, advertising, direct marketing to tenant database, boards
    • Latest systems to launch instance property alerts to potential tenants via email
    • Accompanied viewings
    • Feedback after every viewing
    • Regular update reports on progress
    • Tenant referencing - in association with specialist agencies we aim to provide a response in just 48 hours
    • Tenant agreements overseen by a qualified solicitor to protect your rights
    • Tenant deposits - as members of the Dispute protection Service we ensure good practice in deposit handling and resolution of disputes concerning repayment of deposits
    • Tenancy renewal

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    Tenant Find Only

    If you just want us to find a suitable tenant for you, from marketing the property to undertaking the referencing procedure, and then let you take over the day-to-day management, we would be absolutely delighted to help.

    Additional services available for our Rent Collection and Fully Managed Services are:

    • Inventories and check-in
    • Full property management - we work in association with a centralised team to ensure payments are processed on time and emergencies and other maintenance issues are dealt with promptly
    • Tenancy renewal
    • Check-outs
    Rent Collection

    Our Rent Collection service includes Tenant Find, so that we will identify the right tenant for you, undertake the referencing, and then fulfil the month-by-month rent collection for you. Our bespoke service can operate at the level you need.

    If you want to retain control of the day-to-day maintenance and management of your property, but would like someone to take on the month-to-month burden of ensuring that the rent is collected, and the sums are correct. You are still responsible for any ad hoc replacements and repairs, tasks which are covered by our Fully Managed service.

    Fully Managed

    Many landlords appreciate how our Fully Managed service takes away all of the day-to-day burden of letting, without losing any of the control. We repair and replace up to an agreed limit, and simply pass each month's rent on to you.

Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

  • Introduction

    Come and see us at our flagship office in Warsash
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    We consider our greatest strength to be our people

    With over 60 years experience in this industry I know that delivering outstanding levels of customer service is key, it's about going that extra mile. We cherish our independence, it means performance, passion and pride.

    My team comprises experienced and local staff who all share the same drive and dedication in providing outstanding customer service and exceeding expectations.

    We believe that honesty is always the best policy!

  • Team Member

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    Director 
    Phil Mitchell began his Estate agency career in 1996 and quickly progressed to branch manager with a very successful independent company and was keen to develop a more bespoke and discerning personal service, Chimneypots Estate Agents is his opportunity to provide a template for the modern Estate Agency and the positive testimonials have had a rapid increase in the growth of our business.

  • Team Member

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    Emma Mitchell - Finance and Compliance
    Emma Mitchell 1997 Emma started her career in Estate Agency in 1996 and since then has been a prolific figure within the industry across the South of England, specialising in Southampton and Portsmouth covering all geographic areas in between. Not only has Emma excelled in sales, rapidly progressing to management, but has seen equal success in Lettings and Management managing upwards of 400 units with her team. Emma's diligent, thorough and empathetic approach ensures that her clients always receive an exceptional level of service recognised by the amount of repeat and referral business.

  • Team Member

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    Stuart Hare - Lettings Director
    Stuarts career started in construction where he managed various projects and sites across a 20 year period. His vast and in depth understanding and interest of properties together with a great knowledge of the local areas led Stuart into the leasing and management of a wide range of properties which he has succeeded in for the last 8 years.

  • Team Member

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    James Anthony - Property Manager
    James Anthony joined Chimneypots Estate Agents in 2015 James completed a 10 Month Apprenticeship which resulted in different qualifications within Sales and Customer Service. Once completing he became a full time Sales Negotiator and began to further his progress and career in Estate Agency. After four years due to regular comments from Sellers and Buyers that were delighted with James's Reliability and Customer Service , he decided to make the jump in to lettings to become our Property Manager and is already keeping our landlords delighted with his high levels of Service and Updates!

  • Team Member

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    Head of customer relations 
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    User Guide

    Title

    • Introduction

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      As a team of experienced, reliable estate agents, we are committed to providing outstanding customer service to each and every one of our customers. Whether you are selling your home, buying a new property, letting or renting our team have the skills to suit you.

      Don't just take our word for it, let our feedback do the talking!

      http://bit.ly/35YvQod

    Testimonials from Landlords

    • Landlord Testimonial

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      They provide an excellent service
      A hardworking and dedicated team who work well together and remove the stress from the buying and selling process. They provide an excellent service and are highly recommended.

    • Landlord Testimonial

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      Very good service especially from Karen Dernie. Would recommend chimneypots

    • Landlord Testimonial

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      They made it effortless,
      Very helpful and friendly, always to hand to help at a very stressful time. They made it effortless,

    • Landlord Testimonial

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      they really cared!
      Brilliant service, I really mean it, they felt like they really cared!
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Chimneypots Estate Agents, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Chimneypots Estate Agents, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Chimneypots Estate Agents, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Chimneypots Estate Agents, Southampton on 01489 584298.


    User Guide

    Title

    • paragraph

      " To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity."

      Born as a family run business, Chimneypots Estate Agents has become a successful brand covering homes in both a wide range of styles and location. Immediate recommendations due to the high levels of communication, service standards and positive testimonials has seen a rapid level of growth within our business. With over 100 years of experience, we have created a hybrid agency which carefully balances traditional service standards and modern day technology to ensure that our clients and relationships are prioritised alongside obtaining the best price for your home.

    • paragraph

      As a valued Chimneypots Estate Agents client we understand that simply put we need to exceed the service standards expected of a professional business and achieve the very best price for your property. This service culture remains our unwavering priority so we employ staff that are trained to be considerate, innovative and aware of the needs of our customer and offer a bespoke service to meet their individual needs. We have a proven market-leading track record of exceptional results which is backed up by extremely high reviews on Trustist.


    • paragraph

      As a team of professional, experienced estate agents, we offer traditional estate agency values, and pride ourselves on delivering outstanding customer service coupled with our huge online marketing network that includes Rightmove and many more. We are also members of the Property Ombudsman scheme. We provide your home with the coverage and presentation it deserves through major national property websites, complimented by old fashioned salesmanship from our experienced personnel located in our central office and extensive social media usage.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Chimneypots Estate Agents 

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      BENEFITS TO YOU THE SELLER

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      GREATER EXPOSURE OF YOUR PROPERTY
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      We provide our customers with FEATURED and PREMIUM display on Rightmove.

      It is a competitive market out there so we feel its important to give our customers every possible advantage. Rightmove Premium Display's really help boost your property's marketing exposure with latest statistics showing these displays deliver upwards of 20 percent more clicks!

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      VIRTUAL TOUR AND SMART VIEWINGS
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      Imagine being able to conduct a viewing remotely! Now you can upload your Vieweet 360 interactive virtual tour on the SmartViewing platform and have potential tenants and buyers attend a viewing of a property, in real time, with a real sales / rental agent (broker) remotely.

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      ENHARNCED PHOTOGRAPHY
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      You only have 2.7 seconds to grab someones attention online so it's vital to ensure your properties stand out first time. 

      We believe that every property brought to the market irrespective of size or price should be showcased to its full potential.

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      FASTER TRANSACTIONS REDUCING FALL THROUGHS
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      With our new Sales progression software we can move you faster. Mio gives you the convenience and peace of mind of having 24/7 access to any progress or updates in your transaction. It is designed to alert you when milestones have been completed with a simple app.


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      ACCREDITED
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      We are proud to be voluntary members of the Property Ombudsman code of conduct to reassure our clients of our dedicated professionalism.

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      ALWAYS IN TOUCH 
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      OPEN 7 DAYS A WEEK We are hardworking, acutely aware that we should be available for clients to contact us when suitable for them.

      We conduct regular reviews to monitor the performance of our marketing. We access relevant data to ascertain interest levels and consistently provide feedback to our clients.

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      RELOCATION AGENT NETWORK
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      With coverage across England, Scotland and Wales we can not only sell your existing home we can help find your new one . Whether you are looking to buy or sell, every member estate agent has been individually chosen and invited to become a member after comprehensive market research has been conducted by Relocation Agent Network in their area.

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      SOCIAL MEDIA
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      Our "coming soon" page on our own website is the best way to pre-launch your home to the market along with our PHOTOGRAPHY popular Facebook page

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      VIEWINGS TO SUIT
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      We endeavour to accompany all of our viewings which will be conducted only by experienced staff even at weekends, providing instant feedback.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    DOES YOUR PROPERTY HAVE DEVELOPMENT POTENTIAL?

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      At Chimneypots Estate Agents we are ideally placed to provide you with the assistance needed, from an initial assessment of the potential of your property through all the stages of development from the feasibility study, through the planning process and beyond into the build stage.

      We can tailor the marketing of your property to the particular circumstances, whether you wish to offer your property as it is (with the potential emphasised), with the benefit of planning permission, or with the final product constructed on the site.

      With a wealth of experience at Chimneypots in all matters relating to small and medium sized development projects, and a network of associate professionals, we can help you achieve the best possible outcome from your property.

      Our extensive knowledge, experience and enthusiasm for land and property development make us the perfect partner for developers and landowners.

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      FREE LAND SELLING SERVICE
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      Chimneypots offer vendors of development sites and land a FREE selling service. If you have a potential development site within Southampton, Fareham, Portsmouth and the surrounding areas (with or without planning permission), we have several retained clients who would likely be interested. If you need development site advice or an appraisal, contact us now for a confidential chat.

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      MORTGAGE AND PROTECTION
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      Buying a property is a very big event in any person's life and it always makes sense to take some mortgage advice. Here at Chimneypots we have a dedicated independent whole of market mortgage advisor Tom Ford (Cert CII) who can offer a free, no obligation, initial consultation to guide you through the process of getting a mortgage, arranging insurance for your property and setting out other important options for consideration.

      It is extremely important that you choose the right mortgage for you. There are many factors which can influence this and we can help you to plan your budget, look at all the costs involved in buying and selling property and advise you about the outgoings you will incur once you have moved into your new home.

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      WE CAN OFFER A NO MOVE,NO FEE CONVEYANCING SERVICE
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      we are delighted to announce the launch of our new no move, no fee conveyancing service in association with GOTO Conveyancing.

      Chimneypots offer a personal service tailor-made  to meet your needs and are confident of achieving  the best possible results when helping you to sell  your home.

      Our new service delivered in conjunction with  GOTO Conveyancing means that you can speed  up the moving process from the moment your  property comes onto the market. You will benefit  from a speedier transaction because information is  provided at the outset.

      By instructing GOTO Conveyancin g from the  moment you place your property on the market,  your potential buyers can have honest and  comprehensive information upfront. This can  help your property stand out from the crowd and  make it more attractive to buyers and helping their  decision making process.

      *Terms and Conditions apply.

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      SURVEYS
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      Whether you require a basic written valuation or a full structural survey Chimneypots Estate Agents are able to assist. Over many years we have forged long standing relationships with local, regional and national surveying firms and are able to assist you to arrange home buyer surveys, schedules of condition and dilapidation reports.
    Contact us
    User Guide

    Title

    • Introduction

      Come visit us at our flagship office in Warsash
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      Strategically placed equidistant between Portsmouth and Southampton to provide coverage between the two dominant coastal cities.

      We consider our greatest strength to be our people with over 100 years experience in this industry who all share the same drive and dedication in providing outstanding customer service and exceeding expectations

      Your life is busy, so we work around it opening late in the weekday evenings, available to accompany viewings or provide Market Appraisals after working hours and throughout the weekend ensuring every enquiry on your home is never left to chance. Here at Chimneypots we have the very best systems and services in place to make the journey with Chimneypots as transparent, smooth and efficient as possible


    • Team Member

      image cannot be displayed
      Email
      Phil Mitchell - Director
      Phil Mitchell began his Estate agency career in 1996 and quickly progressed to branch manager with a very successful independent company and was keen to develop a more bespoke and discerning personal service, Chimneypots Estate Agents is his opportunity to provide a template for the modern Estate Agency and the positive testimonials have had a rapid increase in the growth of our business. I also dedicate time heading up our Land and New Homes Department and am always available to assist with all aspects of planning and building.

    • Team Member

      image cannot be displayed
      Email
      Emma Mitchell - Sales and Lettings Co-ordinator
      Emma started her career in Estate Agency in 1996 and since then has been a prolific figure within the industry across the South of England, specialising in Southampton and Portsmouth covering all geographic areas in between. Not only has Emma excelled in sales, rapidly progressing to management, but has seen equal success in Lettings and Management managing upwards of 400 units with her team. Emma's diligent, thorough and empathetic approach ensures that her clients always receive an exceptional level of service recognised by the amount of repeat and referral business.

    • Team Member

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      Email
      Tom Ford - Mortgage and Protection Specialist
      Tom has over five years experience in mortgages and protection, following previous careers in the banking, insurance and accountancy industries. Tom is fully Cert CII qualified with access to the whole mortgage and protection market. His favourite part of the job is providing a good service to customers and maintaining strong and long lasting relationships with them.

    • Team Member

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      Email
      Mitch - Head of Customer Relations

    • Team Member

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      Email
      Molly Brown - Sales Negotiator

    • Team Member

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      Email
      Darren Jones - Sales Negotiator

    • Team Member

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      Email
      Olivia Becheley - Administrator

    • Team Member

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      Email
      Nicola Davis - Sales Manager
    Contact us
      User Guide

      Title

      • Introduction

        image cannot be displayed

        As a team of experienced, reliable estate agents, we are committed to providing outstanding customer service to each and every one of our customers. Whether you are selling your home, buying a new property, letting or renting our team have the skills to suit you.

        Don't just take our word for it, let our feedback do the talking!

        http://bit.ly/35YvQod

      Testimonials from Sellers

      • Seller Testimonial

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        Chimney Pots has been nothing short of outstanding
        The service of Phil, Emma and the team at Chimney Pots has been nothing short of outstanding. They were always realistic from the outset and kept in touch with us at all times. I was most impressed with the feedback that we got after EVERY viewing. Not once did we think they haven't called us or i wonder how the viewing went. Once, we accepted an offer on our property the aftercare from Emma in terms of making sure the sale went through was nothing short of first class. If i ever move again, which i hope i won't do for a long time, i won't hesitate about using Chimney Pots again! Keep the good work up guys!

      • Seller Testimonial

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        From day one they were amazing!
        I have been meaning to leave this review for a while now, but what with settling into our dream home it's been forgotten about, but Chimney Pots do not deserve to be forgotten about! Quite the opposite actually. From day one they were amazing! Phil & Emma and the team were faultless, on call 24/7 and dealt with the whole process perfectly and best of all promptly, nothing was to much trouble and made a very stressful process quite easy really, I have dealt with many other agents in the past and to be honest there is no comparison what so ever, not even the cost, its a lot cheaper than most others and you get a lot more for your money, where's the catch you might say? There isn't one!!! If you want a fair priced, trustworthy, professional agent to help you through a sell or a purchase look no further. We can't praise them enough. Thanks Guys.

      • Seller Testimonial

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        Can't fault them!
        Chimneypots were brilliant throughout every step of selling my home. Can't fault them! They were super helpful, informative and professional. Definitely recommend them to anyone who wants to sell their home quickly!

      Testimonials from Buyers

      • Buyer Testimonial

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        She went over and above for us
        Emma Mitchell has been exceptional from start to finish. Wouldnt of got our house without her help and support throughout the whole process. She went over and above for us. Very impressed with the service we received.

      • Buyer Testimonial

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        Very professional and quick
        Very professional and quick. Also great service

      • Buyer Testimonial

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        Chimney Pots helped no end
        Moving home is always stressful but Chimney Pots helped no end. Always there for a call and helped above and beyond what I would have expected. Have already recommended them to friends!!!
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Chimneypots Estate Agents, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Chimneypots Estate Agents, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Chimneypots Estate Agents, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Chimneypots Estate Agents, Southampton on 01489 584298.


      Welcome to Chimneypots Estate Agents, Southampton

      Title

      Find Us

      Branch address

      Mariners Quay
      Shore Road
      Warsash
      SO31 9FR

      Get in touch

      Buying: 01489 339087  Local call rate
      Letting: 01489 584298  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Chimneypots Estate Agents, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Chimneypots Estate Agents, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Chimneypots Estate Agents, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Chimneypots Estate Agents, Southampton on 01489 584298.