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    Cooper and Tanner have been dealing with the sale and letting of residential property in and around Shepton Mallet for over 100 years. We are proud to have an exceptionally modern and eye-catching office in the centre of the town, on the corner of High Street and Commercial Road.

    Our residential lettings team, Jean Moakes, Natasha Mears, Lauren Patterson and Joshua Frankcom have extensive experience and a comprehensive knowledge of the Lettings market in Shepton Mallet, Wells, Glastonbury, Street and the surrounding countryside.

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Choose Cooper and Tanner Lettings
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    About Cooper and Tanner Lettings

    Cooper and Tanner have been in Estate Agency for over 100 years and have a reputation second to none. We pride ourselves on the traditional values that have built our name and reputation on, whilst at the same time we are proud to boast to having membership with ARLA , ensuring that our landlords get the best and most up to date advice needed in this ever changing industry.

    Our Lettings team are highly experienced in dealing with all the day-to-day needs and queries involved with letting your property. We offer a friendly and experienced approach and have a wide range of services to offer to satisfy every landlords requirements.

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    BRONZE SERVICE - Let Only Service
    Administration of Bronze Service       
    • Completing reference and credit checks on prospective tenants

    • Check property's readiness for occupation

    • Preparing tenancy agreements

    • Preparing and checking a full inventory, taking meter readings at the move in and informing the relevant service providers and authorities - If instructed

    • Collecting initial rent payment

    • Administering the tenant's check-in

    • Taking meter readings at the move in and informing the relevant service providers and authorities

    • Preparing a statement of account and forwarding monies due (or requesting payment.)

    • Collecting the deposit, and transferring the money to the tenancy Deposit Scheme of your choice. Deposit monies must be transferred within 30 days of the start of the tenancy

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    SILVER SERVICE - Let and Rent Collection Service

    As for Let Only Service, plus:

    • Collecting the deposit, and registering it with The Dispute Service. The deposit will be held in our client bank account

    • Invoicing the tenant, collecting the rent, and paying to the landlord (net of commission and other charges) on a monthly basis

    • Preparing and forwarding monthly and annual tax statements to the landlord by email

    • Review rent annually

    • Arranging annual gas safety certificate

    • Negotiate tenancy renewal or termination

    Please note that this service does not include property inspections, coordinating maintenance and repairs or overseeing the termination of the tenancy with a final inspection. These can be provided, but will be charged separately, please refer to our Scale of Charges for further details.

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    GOLD SERVICE - Fully Managed Service

    As for Let Only Service and Rent Collection Service, plus:

    • Carrying out THREE inspection visits each year and reporting to the landlord

    • Liaising with the landlord and the tenant to authorise and arrange repairs and maintenance

    • Out of hours emergency contact for tenants

    • Preparing and forwarding monthly and annual tax statements to the landlord by email

    Overseeing the termination of the tenancy, completing a final inspection of the property including deposit deduction negotiation if necessary, arranging final meter readings, and informing the relevant service providers and authorities.

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    Letting Only A one-off fee of 80% of the first month's rent

    "Bronze Service" rent (minimum fee of £375)

    Part Management 50% of the first month's rent plus

    "Silver Service" 8% of the rental income per month

    Full Management 50% of the first month's rent plus

    "Gold Service" 12.5% of the rental income per month

    Rent Guarantee 2.5% of the rental income per month. Available

    & Legal Expenses in conjunction with Gold Service only

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    * All fees above are subject to VAT at the current rate.

    Additional services:

    EPC and floor plan: £138.00

    Tenancy renewal fee: £60.00

    Empty Care Service: £54.00

    Inventory: Price Dependant on size of property

    Tenancy Deposit Protection Registration: £48.00

    * Additional Service fees are all inclusive of VAT at the current rate

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Tenant Information
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    We use an external, professional referencing agency who carry out certain checks on our tenants based on the information they supply and then provide us, the agent, with a detailed suitability report. This report is designed to assess and reassure the agent and the landlord of a tenant's suitability to the property they are applying for. These checks include a credit check, landlord reference and employment checks

    A tenants reference report may come back saying they need a Guarantor. It is important when you ask someone to stand as a Guarantor that they understand that they are legally liable for the rent, arrears and dilapidations caused during this tenancy, before they enter into the referencing process.

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    Fees required before moving in.

    Referencing fee (Non-refundable)

    For up to 2 people to be referenced - £250.00

    Additional referencing for anyone over 18 - £75.00 Per Person

    Guarantor Referencing and preparation of Guarantor Agreement - £75.00

    Balance of monies required 48 hours before occupancy

    First month's rent in advance

    6 weeks rent for Deposit (this can vary)

    Preparation of Tenancy Agreement and registration of deposit - £100.00

    Preparation of Inventory and Schedule of Condition Report - £120.00

    Tenancy renewal fee - £60.00

    *All fees quoted above are inclusive of VAT

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  • Team Member

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    Jean Moakes, Lettings Manager
    I have been working in Lettings since 2006 and feel passionate about delivering excellent customer service both for the landlord and the tenant. I have extensive knowledge of the local area and particularly the lettings market. I would be pleased to hear from anyone considering letting their property to provide honest and helpful advice.
  • Team Member

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    Natasha Mears, Senior Lettings Negotiator
    After leaving school in 1990, I began my career with a large firm of estate agents, working in the industry for 26 years; 22 of which in the Lettings sector. I deem myself to be a loyal, hardworking member of the team and have a comprehensive knowledge of the local area and clientele. I have extensive experience in all aspects of Residential Lettings and Property Management and believe communication is the key to a happy working relationship.
  • Team Member

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    Joshua Frankcom, Senior Lettings Negotiator
    I have been working in the property industry for the last eight years in a number of different areas of the south west. During this time I have done a variety of different jobs including Property Manager, Assistant Branch Manager and Negotiator. I am enthusiastic about property and I love meeting new people. I have completed my NFOPP Technical award level 3 in residential lettings and feel I am knowledgeable regarding all aspects of the business.
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    Lauren Patterson, Lettings Negotiator
    I started my lettings career immediately after leaving school and have now been working in the industry since 2014, gaining a wealth of experience. I joined the Cooper and Tanner Lettings team in September 2017 and am a hardworking, devoted and an insightful member of the team.
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