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    Established in 1986, Coopers is an award- winning independent Estate Agent with 8 offices in West London that are equally committed to Sales and Lettings. We are dedicated to providing a professional, personal and proactive service and achieving exceptional results for all of our clients. We are the most recommended agent in all of our respective areas and our network of offices is home to property experts with many years' experience and an unrivalled understanding of the local market

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    Our Services

    The ethos at Coopers is to maximise the rental return on our landlord's property whilst not compromising on the quality of tenant.

    We aim to guide our clients through the lettings procedure as smoothly as possible and be on hand to advise on any issues that may arise. We believe in operating in a proactive manor, always striving to maintain the integrity and professionalism that is synonymous with the Coopers name.

    Having worked with landlords since 1986 we have seen many changes to the lettings industry. However fundamentally the basic principles remain the same with the three most important components forming the foundations of our approach.

    Our aim is to:

    · Achieve as much rent for your property as possible

    · Ensure there is no void period where your property remains empty

    · Secure suitable tenants for your property, people who pay the rent on time and look after your investment

    Whether you own a second home, are temporarily relocating to another area, or are a professional landlord with a property portfolio, we will look after you every step of the way.

    Having rented property since 1986, we understand the different requirements of our landlords. Therefore we offer two services which means that all of our landlords are catered for depending on their circumstances, Full Management or Rent Collection.

    Lettings Process

    At the property valuation we will advise you on the rent level you should expect to achieve. We will also advise on décor, minor repairs, furnishing and suggestions to enhance your rental income.

    After the photography has been carried out and a marketing price has been agreed, the property will be placed on to the rental market through our various marketing methods. Viewings will be arranged with prospective tenants which will be accompanied by a member of the team. You will be informed of all offers and we will offer advice as well as outlining the terms of the offer including contract commencement date, furnishings and length of contract.

    Offers that are agreed are subject to the tenants proving their suitability. Referencing is carried out by the specialist professional referencing company, HomeLet, who obtain employment and landlord references, and carry out credit checks. Once this process has been completed the tenancy agreement is then drawn up detailing the terms of the contract with the tenant. Once both parties have signed the agreement and the first month's rent and deposit is in place the tenant will move in.

    Property Management

    Our property management team have the experience and expertise (and patience!) to deal effectively with the various issues that may arise during a tenancy. They are committed to finding the most timely, cost effective and lasting solutions to each issue.

    We understand that our landlords are busy people so our property managers take on the vast majority of tasks related to letting out a property. These include: handling tenant queries at all hours, dealing with appliance breakdowns and boiler problems, managing redecorations, deposit administration, co-ordinating contractor visits, sourcing quality tradesmen, collecting the rent on a monthly basis, chasing arrears, renegotiating the contract on renewal and handling any relevant legal notices.

    The lettings industry is becoming increasingly regulated with the government implementing more mandatory legislation. In recent times we have seen the introduction of Energy Performance Certificates, Tenancy Deposit Schemes, licensing of 'Houses of Multiple Occupation' and gas safety inspection hatches. Our agents will keep your property in line with the latest legislation.

    Corporate Department

    2012 saw us open our Corporate Lettings department. This complements the existing lettings team who currently look after in excess of 1000 properties. David Head who has been instrumental in setting up the department, outlined the reason for the dedicated Corporate Lettings department:

    "Over the last ten years Coopers have worked closely with many of the large corporate head offices in Stockley Park and Uxbridge Town centre as well as building strong ties with the ACS International School, Hillingdon Hospital, NATO, and a number of corporate relocation companies. Companies such as Apple and IBM find it much easier to liaise with designated people who have experience of dealing with corporate lets. Due to the overwhelming demand we felt that this department would give both the corporate companies and our Landlords an unrivalled service offering".

    One and two bedroom modern apartments are in constant demand by many of our corporate clients as are larger prestige homes.

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    Due to our extensive list of landlords and relationships with large property companies, we constantly have a good selection of properties all year round. Our tenants are rigorously vetted giving landlords piece of mind that they are dealing with honest people.

    We work with all types of tenants and always go the extra mile to accommodate. If you are struggling to find a property, we invite you to call us to discuss your requirements. We have advanced software which matches suitable properties with applicants and if no match is made, we stay in contact via phone and email with regular updates.

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  • Team Member

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    Mark Cooper MARLA, Partner
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    David Sargent MNAEA, Partner
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    Steven Nuttall, Partner
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    David Head MARLA, Lettings Director 
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    Javier Mato, Lettings Consultant
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    George Payne, Lettings Consultant
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    Susie Fishenden MARLA, Head of Property Management
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    Jackie Read MARLA, Property Management Consultant
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    Jayde Ingram MARLA, Lettings Co-ordinator
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    Julia Carpenter, Property Management Consultant
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    Stacey Churchward, Lettings Co-ordinator
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    Kayleigh Julien Tenancy Renewal Coordinator
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    • Introduction

      "On recommendation, I am using Coopers for the first time to rent my property and have been impressed with those that have dealt with my letting. Professional, communicative and approachable, always kept me updated and apprised of prospective tenants. I've been very pleased with the service received so far and look forward to a successful ongoing relationship."

      "The Coopers team have made the process of renting our property very stress-free and we would highly recommend their service. After 10 years of renting our property whilst living abroad, we finally feel that our house is in good hands. Everyone we dealt with was professional, and delivered on the commitments. We wish we'd found them years ago!"

      "I have been very satisfied with the service I received from Coopers Residential. After I spotted the property on a website, I called them and was offered a viewing on the very next day. Within five days they completed the background check and I could move in. The communication was excellent during the whole process. It is hard to imagine a better service. Thank you."

      For further reviews visit: allagents.co.uk/coopers-residential

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