Elliot Oliver Sales and Lettings, Cheltenham

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User Guide

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Our estate agency was born from the philosophy that every client has different thoughts and needs, meaning that we provide a completely tailored experience. We guide you through the process of selling, renting or buying to maximise the value of your home or investment, and our innovative marketing campaigns will give your property excellent exposure.
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Elliot Oliver is a strong, professional and proactive estate agency based in new offices on Cheltenham's Promenade. Our highly qualified staff are here to achieve your requirements and exceed your expectations. So whether you have a property to sell, a portfolio of properties to rent or a mixture of both, we will customise our service to deliver the best possible return for you.
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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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You've worked hard to acquire a large or small property portfolio for letting in Cheltenham or elsewhere in Gloucestershire. You've heard stories about poor lettings management, maybe had a bad experience before. Above all, you've got to make the most of your property asset. You expect a hassle-free experience, friendly, professional help and the best possible return from your property.

Please forget any preconceptions and stereotypes about letting agencies. Others may try to persuade you that they're different too. But we really are, because we designed Elliot Oliver to be a very different kind of lettings and property management partner when we launched in early 2014. We can prove it too.

We're not going to give you a hard sell here (or anywhere). Of course we need a website, but the real proof of our business model comes when you call in, when we listen to what you want to achieve through letting, when we do what we promise we'll do, and when we help you get the best possible return on your portfolio.

Come and meet us, tell us about your letting plans over a beverage in our 'property café' on Cheltenham's Promenade, call 01242 321 091 or email us

When we've met you won't just be thinking of letting. We're sure you'll be thinking of letting with Elliot Oliver.
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Service 1 - Individual Property Letting

If you are the owner of one property and wish to let it, you can visit us for a personal and professional consultation to understand your requirements. We will then use expert photography, advert writing and marketing strategies to present your property. Our proactive attitude and passion for property letting ensures that you will get maximum value for your investment - in a short time-frame.
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Service 2 - Letting Multiple Properties

We have 30 years of experience in property letting, so you can trust us to manage the letting of your property portfolio. Our dedicated property professionals have the industry knowledge and connections to advertise your property investments in leading publications and online portals, to get results quickly and efficiently at the highest possible letting value.

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Introduction

Look forward to working with only the best, most enthusiastic and dedicated property professionals at Elliot Oliver. We're always here to help you sell or let your property - with more than 30 years' combined industry experience!

Our goal is to give you an exceptionally high standard of personal service that achieves fast and efficient results for you as an individual. We take pressure off you during home moves or property refurbishments - and help you get more from your property.

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Oliver

I'm Oliver Bishop, founder and driving force at Elliot Oliver. I'm passionate about property and obsessive about attention to detail - especially when your property dream is involved. I lead and support my team strongly as they deliver the bespoke service you deserve. My mantra? 'Take care of clients; treat everyone as individuals' - from property's high-flyers to the despairing tenant I once talked back from the brink...

My background? Five years' managerial and directorial roles in Cheltenham and Birmingham agencies before starting Elliot Oliver. Managing an Iranian businessman's 200-plus properties. Nine years' senior and area management for Lidl and Tesco. And being a buy-to-let landlord since 2004. That's the experience at your disposal.

I'm hands on and rarely switch off. Home means emailing clients and checking markets. And '9 to 5' means leading from the front: overseeing the business, planning strategy, looking after the team and running the projects that keep us ahead of the competition. Above all, making sure you enjoy an exceptional property service.

It's not all work. R&R is about quality family time with Jade, our two daughters, family and friends, Lady Antebellum or Andrea Bocelli on Play, UFC martial arts on TV, cars, interior design and revitalising travel when time allows.
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Georgy

Handling accounts, HR and all manner of office management for our vibrant team takes calmness, customer focus, integrity and loads of property experience. That's me, Georgy!

Years in sales and lettings accounting means you're in confident hands for bills and payments, compliance and advice. My eyes are on every penny of rents and deposits. Count on me to be calm and meticulous with all aspects of admin, training and support for the team - everything from emptying the bins to helping with business-critical projects.

A passion for pole, aerial silks and aerial sling renews me after another day with a successful property agency. And when I'm not emulating Charlize Theron in the Dior ad, I'm probably sweating under heavy weights or in boxing gloves - or cleaning up after my boys while trying to remember to find time to stretch!

Nothing fazes me - not even tricky numbers or stuck lifts! Thinking on my feet and handling the unexpected probably comes from growing up in an army family! As does seeing different perspectives, knowing when to speak - or keep quiet - and always keeping promises.

Meeting lovely people, achieving deadlines and giving great service to customers and our team make my perfect day. Actually, complete perfection would be an Aston Martin DB9 - to match our sleek professionalism - to drive home while unwinding with Radio 1 and celebrating another day at Cheltenham's best property agency! Oliver, about that DB9?
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Karolina

Hi! Cze¿¿! I'm Karolina, property manager, Jess Glynne fan, no sports allegiance and I melt around animals!

Whether in English or Polski, I mean business - and love being part of our professional, competitive and refreshing approach to property as I help tenants once they've moved into their new home.

I take no nonsense, especially from myself! No-one's tougher on me than me; I'm always pushing to exceed expectations, keep you updated and make you feel special. I love leaving people saying 'Wow!

Impossible? Can't? I don't know the meaning of the words. I'll ask 'how?', or for colleagues' help, but if something's in my power to do for you, I'll find a way. Yes, I'm a 'bit' determined as you understated Brits say. Detail minded too; an efficiency and customer service perfectionist. It's served me well in property. I love every minute; the variety of Cheltenham homes and the lovely people - like you...

I'm not 'Duracell Bunny' all the time; I balance professional drive with approachability and patience. And relaxation at evenings and weekends with my lovely hubby, gorgeous kids and puppy as we walk Leckhampton Hill, make authentic bigos or dream about American monster trucks. Oliver, could we have one in company colours please?
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Jordan

As well as a mixed bag of sales and letting work, I look after our property marketing and social media - which I really enjoy. And, of course, as well as my property experience, I still draw on the lessons I learned working front-of-house in a stylish Cotswolds hotel and managing a busy Cheltenham coffee shop before joining the team.

As a lifelong Arsenal fan, I can hold my own with my sportiest colleagues. Teamwork's my thing - and hating to see unhappy clients. Being in hospitality gave me loads of opportunities to use my initiative to help customers: a wedding anniversary couple whose booking was mislaid; a single-mum with two boisterous toddlers. Sorted! I'll do the same for you - planning so things go smoothly; updating everyone; treating you as I'd want to be treated; and never promising what I can't deliver, even though I don't like saying no!

More about me? I love Drake's music and I'm going to buck the trend and nominate an animal, not a car, to represent Elliot Oliver. How about a lion? My favourite film's The Lion King - a classy, noticeable, show-stopper like Elliot Oliver!And something the team doesn't know about me?

I once travelled independently in Thailand for a month with nothing booked. But I'll be infinitely better organised when I help you. Promise!
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Nicki

Previous careers in teaching and event co-ordination equip me perfectly as Lettings Co-ordinator. Both drew on my personality, organisational skills and ability to work effectively with different people - that's lettings!

My guiding business philosophy? 'The answer's yes; what's your question?' And confidently handling whatever comes up - like a bride falling ill at her reception, visiting hospital, then returning at 11 pm for her first dance! Or teaching a five-year-old to talk (yes, really). It's character forming. Finding your dream let won't faze me.

Unwinding with squash brings out the determination I'll bring to your property search. Music? Foxes, Kwabs or Young Guns depending on mood. I've a passion for Mexican food and writing poetry too - maybe this profile should be in Haiku! Imagine! Everything I'll do for you in three lines? Or not; there's so much to say.

And my biggest career lesson? It's something else that's perfect for property - listening to my instincts about what's right for you. Trust me; I've got your best interests at heart. That's the Elliot Oliver way, which brings me to our new (dream) mascot. How about a West Highland Terrier? Lovely to have around and engage with - like our team!
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Phoebe

Full disclosure, I'm a petrolhead, with Italian blood in my veins. But a lime green-grey Elliot Oliver Ferrari would just be wrong. So please could we have an Aston Martin - with classic Robbie Williams on the stereo! BTW, despite loving F1 since childhood, it's Red Bull and Mercedes that I currently cheer on! Well, mostly...!

Back to property reality. After years at letting's sharp-end, I've found my way to Gloucestershire's top team. My special talents? I'm told they include an ability to make every client feel super-special and my reassuring 'lawyer's eye' for contract detail.

Customer service is everything! From delivering healthy babies on a long-ago midwifery trial in the Dominican Republic to our meeting tomorrow, my approach is unwavering. Whether for a £5k per month let or your first flat, I treat everyone equally.

After hours, I'm a passionate foodie. Nothing beats Mum's delicious pasta and its evocation of my sun-kissed Latin ancestry. Mamma mia! I can eat it five days a week - and sometimes do! And, yes, my dream property's a huge Tuscan villa.

What's my top tip for buy-to-let landlords? Don't go too niche; make the place irresistible to tenants, not just to your taste!

So, whether you're an experienced landlord or cautious first time tenant, let's talk letting!
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Tom

I'm a lettings administrator at Elliot Oliver and before I started in this role I'd worked in recruitment and also in the fitness industry, as well as in insurance. My move to the property business was a natural progression for me as I wanted to find an inspiring industry that offered me more of a career structure.

My role as a lettings administrator allows me to use the people and organisational skills I've gained over the years. I'm very extroverted and I'm 100% focused on the customer experience. It's vital to maintain a calm and clear head when organising lots of viewings as it can get very busy and every client is looking for something different. It's also very important to bear in mind what people are looking for so you don't send them along to view a property that's not 100% right for them.

My ideal tenant is someone who's making a big life change by moving into one of our properties. It might be that they're moving into a bigger place, or moving to Cheltenham to start a new job, but being a small part of someone's major life event is always very satisfying. When it comes to the ideal property for me to let out, it has to be the bigger the better, of course! You always dream of something lavish - a property that you don't see everyday.

Outside of work, you can often find me walking around Cleeve Hill and Dowdeswell Reservoir with my wife and our chow chow dog Florence. I also go to the gym a lot and I'm a big sports fan, having played a lot of football in the past.

Of course, it's great living in Cheltenham, but we also like to travel and in recent years we've been to Bali and New York, as well as on city breaks in Europe and we've got some more European trips planned for the next year or so.
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Steph

Coming to work at Elliot Oliver is a big career change for me as I'd previously worked in childcare for 10 years. Although I really enjoyed my job I needed a change and a new challenge and, having always enjoyed looking at and thinking about properties, I decided to get a job in lettings.

My role at Elliot Oliver is lettings negotiator and while I'm new to the squad, I'm fitting in well and learning lots. Working in lettings is something I can see myself doing for the long term, definitely.

Being a lettings negotiator involves a lot of the skills I learned from working in childcare. You have to balance lots of different needs and be able to communicate really well with all sorts of people and be very empathetic.

A good lettings negotiator is someone who can talk and keep the conversation flowing. You have to be confident and truthful with tenants and landlords, as well as be mindful that moving can be very stressful even at the best of times.

I've lived in Cheltenham for five years now and I love it here. I live with my fiance and our son and you'll often find me at soft play centres or walking through Cheltenham's many parks. You can also find me shopping and eating in the Brewery Quarter - my favourite hangout spot - or dreaming about our next holiday. I also like to make my own food and am a big fan of Middle Eastern dishes.

My ideal tenant would be actor and comedian Adam Sandler. He's just hilarious and I think showing him around a couple of properties would be the perfect chance to get to know him better and have a real laugh with. He'd almost certainly want to rent an old country mansion - one of the best things about Cheltenham is the number of listed buildings - so it'd be great to find one for him.
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Sara

Think Italian style and personality, hospitality and property experience, and passion for property-management admin.

I'm Sara, as crazy - in a good way - as the rest of our team! I used to play volleyball, still follow the Italian league and, naturally, support Italy's gli Azzurri footballers in football's World Cup. I'm a secret songstress too. I love singing along to Paramore, my favourite band.

Since first managing student lets, property's fascinated me. Elliot Oliver takes that to another level - the perfect role for my personality and office skills. I love crushing paperwork as much as I adore Margherita pizza and Aperol Spritzers on relaxed Sardinian evenings. Salute!

Though I miss Italy, my dream property is a sky-scraping apartment - with infinity pool - on Australia's Gold Coast. And a celebrity property deal in Cheltenham? I'd choose a luxury penthouse for Paramore's Hayley Williams - conveniently close to me for impromptu singalong invites!

I can have a superpower to help my property career? Wow! Mind-reading ability please! Elliot Oliver prides itself on understanding your needs, but imagine knowing exactly what you're thinking! You're smiling. That's good! I say, smiles go a long way. Be kind, understanding and smile. Clients love it.

Visit us soon; I can't promise an Aperol Spritz, but I guarantee a welcome that's warm as those balmy Mediterranean evenings....
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Sarah

For most of my working life I've been in hospitality, running pubs, restaurants and hotels so I'm certainly a people person. I was in the hospitality industry for more than 20 years and was looking for a change when a chance meeting on a cruise made me realise that property was ideal for me!

I'm a property manager at Elliot Oliver and while this is different from running a restaurant, I'm using the people skills I developed in my earlier career. To be a good property manager you need lots of empathy and an ability to see both sides of a situation. You also need to be ready to deal with things you might not have come across before, while still keeping both the landlord and the tenant happy.

I'm fairly new to Cheltenham, but I'm getting to know the town and it's great to be able to try out all the pubs and restaurants it has to offer. It's fun to be on the other side of things and to enjoy some leisure time in a lovely environment.

My ideal letting would be an enormous barn in the middle of nowhere and I'd let it to a big rock star like Freddie Mercury so he could make loads of noise as he writes his next classic album. Hopefully I'd be able to have a go on some of the instruments, too!

When I'm not managing properties and learning more about the industry, I'm playing my own musical instruments. I didn't have much time for music in my previous career, but now I'm getting back into it - I play the piano and keyboard, as well as the saxophone and violin. I'm also a keen gamer and my partner and I travel a lot. We've been to China and the US recently, with many more trips planned for the future.
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Charlotte

I've been in property management for almost a decade now, but before starting at Elliot Oliver I was working in Birmingham and this involved a big commute every day as I live in Cheltenham. Now I live and work in Cheltenham, I have a much better work-life balance and I can enjoy my job much more.

Property management was only meant to be a summer job for me while I was at uni but I soon realised it was my ideal fit and so it's become my career! To be a successful property manager you need to be ready to lend a hand wherever you're needed. You also need to be able to talk to tenants and landlords and treat them equally as they're both as important as each other.

My ideal tenant is someone who will look after the property and treat it as their own while they live there. When it comes to my ideal property to let out to a tenant, it would be one with a lot of character - it doesn't matter how old it is, as long as it has some unusual or interesting features.

When I'm not working I like to go into the centre of Cheltenham for the shops and cafes. It's a great place to live as you've got everything on your doorstep. I also go for lots of walks with my dog, who's a Maltese-poodle cross and we often head up into the hills or around Cleeve Hill golf course.

Life isn't all about Cheltenham, though. I'm a really keen skier as my dad's a skiing instructor and we go to Northern Italy a lot - it's our favourite skiing destination. I don't mind the sun either, as I've been to Egypt in recent years and I try to have a city break as often as possible.
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Ollie

Like a few of my colleagues here at Elliot Oliver I was in hospitality for most of my career. I spent 15 years in hospitality, most of it at the same hotel and I just felt that I was ready to take on a new challenge and explore newer opportunities.

I'm a property manager at Elliot Oliver now and I'm really enjoying it and being part of an amazing team. I'm also enjoying building relationships with tenants and landlords and also having more of a work-life balance than I've ever had before!

Working in property management means I'm still using a lot of skills which I gained from my hospitality career. A great property manager is someone who can put themselves in another person's shoes and who can also prioritise tasks and cases well. When you're dealing with lots of different people with different needs, you have to work out who needs attention first.

My family live in Gloucestershire. My mum and dad still live in Tewkesbury and I now live in Bishops Cleeve together with my partner. We both love socialising in Cheltenham, especially in the Brewery Quarter as it's so vibrant and I like my food. I'm also a bit of a petrolhead - I love cars and really enjoy working and maintaining my own motor, as well as getting away for weekend breaks now and again.

My ideal tenant would be one of the big Ibiza DJs - I listen to a lot of music - and I'd love to be the one to rent out a luxury penthouse to them. This might have to be abroad though, to make sure they caught all the sun and didn't have to travel too far to work!

I'm definitely a loyal one and in it for the long term with Elliot Oliver - I'm always aiming to improve and to work my way up and my new role here offers me lots of opportunities for my future progression
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Rosie

Before coming to Elliot Oliver I was in hospitality for nine years. I started work at a hotel after my A levels and worked my way up to senior supervisor there. Now I'm a property manager at Elliot Oliver and in many ways it's very similar - each hotel room is a mini property and I have to make sure each one's running smoothly!

Throughout my career I've always tried to get as much experience as possible and it used to be me asking questions, but by the end of my time in hospitality I realised I was answering them! This was when I realised it was time for a change and when a friend told me about the property manager role at Elliot Oliver I saw a great opportunity and took it.

My experience in hospitality certainly helps me in my property manager role because it's not just similar, it also needs the same people skills. You need to be very empathetic - to both tenant and landlord - and you need to be highly organised and always thinking ahead. I have more than 200 properties to look after so you're always planning!

I'm a Cheltenham native and I bought a house in the town recently so I've got first hand experience of the property market. Sales is interesting, but I'm happy on the lettings side. My ideal tenancy would be a huge converted barn as I think they're amazing and I'd let it to David Attenborough so he could point out all the wildlife to me!

One of the best things about changing careers is that I now have more spare time to pursue my hobbies. I'm quite arty and love to paint and draw, as well as to read a lot. When I'm not working or being creative, I'm a real pub girl and my favourite Cheltenham haunts include the Bath Road pubs, as well as the Somerset Arms and the Beehive, where I do a lot of my socialising.
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Gemma

What excites me most about working for Elliot Oliver? How about bringing clients' property dreams true, indulging a lifelong interest in property, being part of a fantastic team and meeting wonderful people every day?

It's the perfect role for my experience in marketing and property - including doing up several of my own properties. My obsessive eye for detail gets full rein too. And I love helping people; it's my guiding light in business. Listen carefully (no, really listen) to their needs, then get them where they want to be on the property ladder.

My dream client and property combo? How about Thor - actor Chris Hemsworth - and a big old Cotswold bolthole with all the amenities? OMG! We might meet him while out walking Buddy, our gorgeous rescued Jack Russell. He's one of my favourite ways to relax after a busy day's viewings and inspections - along with following my boys' sporting activities. My favourite team? Theirs, of course!

Actually, Buddy, would make a great Elliot Oliver mascot. He'd love riding around Gloucestershire in the perfect Elliot Oliver vehicle. Forget classy Bentleys and competition-crushing monster trucks, it's got to be our nippy little Mini. Like Buddy - and Elliot Oliver - it gets in everywhere!
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Kirsty

I love getting behind so many Gloucestershire property doors - and getting paid for it! Working with the cream of the county's homes goes perfectly with the professional eye for detail and customer service that served me so well during my previous motorcycle industry career.

Though I love riding pillion on powerful bikes, property was always my secret love. Now it's my life and I'm where I'm meant to be. It's the perfect sector for my obsession with communication and detail, and my passion for supporting clients and colleagues. They're what drive me every day with the energy of my favourite Arctic Monkeys tracks.

Now to something most people don't know about me! I'm ranidaphobic! Mice? No problem, but frogs? No-thank-you! That said, I love animals, ranging from Kenyan safari wildlife to my little 'fur baby', the snuggliest ginger Staffie you'll ever meet. Her name's Lola. And, yes, she's a showgirl!

Back to work and my top tip for tenants. Always hire professional cleaners. Trust me, you can't match their standards. It'll make your checkout so much easier.

I'm allowed a property superpower? Amazing! How about magic clicky heels for instant Dorothy-style moves between properties? And afterwards, to the nearest tapas bar for treats with family and friends. It's my favourite food - especially when the sun's shining!
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Jessica

Before coming to Elliot Oliver I'd worked in lots of roles at a large supermarket chain so I'm very much a people person who also enjoys a fast paced workplace. This makes my role as property management administrator perfect for me as there's always something going on!

Having rented properties myself over the years I know what makes a good property and a good letting agent and how important a nice home is to a tenant. Property is something I've always been interested in, so when a friend told me about the role at Elliot Oliver I jumped at it and it was as if it had been there waiting for me!

To be a great letting agent you need to put your tenants and landlords at the forefront of everything you do. They do make the business, after all!

You should look after a landlord's property as if it's your own and always put yourself in the tenant's position so that everyone's best interests are met. Working in lettings is about people's homes - whether you're the landlord or the tenant - and so you need to have a lot of empathy for people.

When I'm not at work I love to be with my two children and my husband. We all love long walks in the woods around Cheltenham (maybe we should borrow a dog!) and long weekends away in the Lake District. I do enjoy the occasional Prosecco and my trampoline classes, although not at the same time, I might add.

My ideal tenant would be singer Taylor Swift. I love her music and I can see her looking for a big, fairly modern, house somewhere in the hills around Cheltenham, maybe Leckhampton Hill. With any luck, she'd let me sing around the house with her, which would be a dream come true.
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Kelly

Retail was yesterday; now I'm accounts admin here and love the challenge. I may be the bubbly, personality-packed bringer of ice-breaking jokes but I match my outgoing nature with unwavering professionalism and an eye for detail and coordination that was just made for accounting.

Alongside always treating clients as I'd want to be treated, I won't be the first of our team to say that honesty is my compass. Whether looking after your interests or chasing shoplifters when I worked in retail, honesty has a bearing on everything in business.

Unwinding after a busy day looking after clients. I love chilling with some classic old-school music and a big glass of New Zealand Sauvignon Blanc. I've recently got into F1 too; Lewis Hamilton is great, but I must admit to a soft-spot for Max Verstappen as well...

Now there's a promotional idea. Showing our colours around Cheltenham is good, but how about thinking really big with global F1 sponsorship on a Mercedes or Red Bull next year?...
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Tyeisha

I'm a real people person and before starting at Elliot Oliver I worked in customer service roles and also in several bars so I know how important it is to be friendly and welcoming to customers and clients. This experience, as well as studying business at college, helps me in my role as property consultant at Elliot Oliver.

When you work in lettings, you need to be able to talk to people as well as listen to them, whether they're a landlord or a tenant. You need to make people feel comfortable and let them know they can come to you with any questions.

It's also important to have a good eye for detail in the property business, especially if you're inspecting rentals, which is part of my job too .

Property has always been a big love of mine and it's something I've always been interested in and a field I've always wanted to work in. Coming to Elliot Oliver has given me the chance to learn more about the property and lettings industry and I can't wait to get more experience within it.

I'm almost always busy, but when I do get some downtime I love to spend time with my family. We all enjoy cooking - Italian and Caribbean food is our speciality - so that's a big feature in my life and there's nothing better than relaxing in the kitchen after a hard day's work.

Another passion of mine is music and I'm planning to learn how to DJ. Who knows, this might help me to bring in some really interesting tenants in the future!
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Hannah

Although my background is in retail management and healthcare I've always had a keen eye for property and after remodeling our house recently I realised it was time to move into my dream career with Elliot Oliver.

I'm a very organised person and I pay a lot of attention to detail so my role as inventory clerk is ideal for me, especially as I'll get to go out and see all the amazing rental properties on offer!

Working in lettings isn't just about inventories and details, though; it's about people. Our clients and tenants are at the heart of everything we do and so it's vital to get to know them and their needs so we can match them with their ideal property. It's also vital to be honest, too, so that each tenant is happy in their home from the start.

Speaking of ideal tenants and properties, my perfect tenant would be Jamie Dornan, also known as Christian Grey. I can imagine showing him around a really impressive property with some land, such as a country estate or a mansion.

Whatever the property is, it would have to have an amazing feature such as a huge sweeping staircase at the centre. You can always hope...

When I'm not working I spend time with my husband and two children, as well as working on my hobby, which is expressive dancing. I do modern jive and ceroc, which is a blend of many different styles and I also travel to dance competitions around the UK.
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Angela

Firstly, if I could shout from the page I'd yell, 'Call us! We're worth it!' Why? Because of the focus on integrity, results and treating people with respect that drew me to Elliot Oliver.

Like all the team, I never tire of Cheltenham's diverse property - and meeting clients' varied needs. I don't presume anything. And I understand how the difference between just hearing and really listening means everything.

Now, let's get the obligatory company vehicle question done: a Scooby-Doo 'Mystery Machine Van' in lime green and grey please, practical but fun - electric of course. Jinkies!

Must I describe myself in three words? Okay, how about tenacity with humour whether doing routine end-of-let checks or rescuing a pigeon that crashed through a window during a viewing! I'm told I'm a MAD person. I 'Make a Difference' - for pigeons, the vulnerable tenant I mental-health-checked during lockdown or you! I'm also a qualified cellar manager for traditional ales...

Which leads to my interests. You're most likely to find me spending my down time reading or listening to music, anything from Classic FM to AC/DC or cheering on Scottish Rugby. And before you ask, my 'desert island' book is Pride & Prejudice.

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Our Clients Say It Best

Testimonials from Landlords

Landlord Testimonial

Exceptional photographs

Carly and Damon said...

"Excellent service given throughout. The property was well promoted with exceptional photographs. You have gone above and beyond our expectations in sourcing a suitable tenant. The whole process of renting our property for the first time was smooth, quick and flawless. We would highly recommend Elliot Oliver."
Landlord Testimonial

The flat was let within 4 days

Wyndham said...

"My wife and I had been using the same estate agent to let our flat for several years. When our tenants gave notice last September we contacted the usual agent giving them several weeks opportunity to relet the flat. Several weeks passed without any results and the flat was not let. We happened to be talking to Jim, our plumber, who recommended Oliver. Oliver was on the scene within 24 hours of contacting him, taking fresh photos and due to his positive approach, the flat was let within 4 days with agreements signed etc.!! Rent has been paid regularly with prompt documentation confirming the fact each month. We wish Oliver every success in his new business."
Landlord Testimonial

Efficient, courteous and friendly

Chris said...

"As someone who spends the majority of their time working away, often with little access to communications, it is important that I know that my property is being managed by someone I can trust. With Elliot Oliver I do not have to worry about spending extended periods overseas as I am secure in the knowledge that a professional team will ensure the proper maintenance of my property. Efficient, courteous and friendly, I cannot recommend Elliot Oliver highly enough."
Landlord Testimonial

I couldn't have asked for more

Sara said...

"It sounds trite but it really was our experience: friendly, efficient and professional. I couldn't have asked for more."
Landlord Testimonial

Tenants were successfully found within a week

Chris and Robin said...

"As first time landlords we found the service of Elliot Oliver to be very helpful, efficient, reliable and responsive. We especially liked the enthusiasm shown for our property. Tenants were successfully found within a week. We shall certainly recommend them."
Landlord Testimonial

Retaining the personal touch

Andy said...

"Thoroughly professional, always striving to achieve the highest of standards whilst retaining the personal touch, it has been an absolute pleasure to work with Oliver and his team. As a first time landlord they have guided me from start to finish and I simply could not have asked for more. Well done!"
Landlord Testimonial

My house was rented very quickly

Amy said...

"Very friendly and professional service. Would highly recommend. Was a hassle free experience and my house was rented very quickly."
Landlord Testimonial

Happy to go that extra mile

Marc said...

"I highly recommend Elliot Oliver, they operate a professional service with a smile, always happy to go that extra mile. My properties have been let with minimal turnaround and ease. A pleasure working with you all and thanks for the Peroni from the fridge."
Landlord Testimonial

Both personal and professional at every level

Jon said...

"Having taken the decision to put our property in the hands of Elliot Oliver, we now know this has been the best decision we have ever made. We had been using our previous agent for over ten years and when things went wrong and there were many discrepancies that then started to show through the cracks that had been hidden away from us for years. However Elliot Oliver pulled out all the stops well and beyond the call of duty. They made many arrangements on our behalf before we had even signed any paperwork with them. They have been both personal and professional at every level with nothing hidden and everything upfront as it should be. To anyone thinking of using the services of Elliot Oliver Sales and Lettings, we highly recommend them."
Landlord Testimonial

One very happy landlord

Simon said...

"I'd had my house on the market with another local agent for 2 months trying to find a tenant with no feedback or suggestions on how to find a tenant. I instructed Elliot Oliver Sales and Lettings, and they had found me a tenant in less than 24 hours. One very happy landlord."
Landlord Testimonial

Their service is far superior

Dani said...

"Elliot Oliver were recommended to us by several friends and we were very impressed from the start. Our experience has been seamless, the staff are extremely helpful and informative and found new tenants quickly. We are now on their fully managed option which has taken off the pressures we previously experienced when renting our property. I would highly recommend Elliot Oliver, their service is far superior to what we have previously experiment elsewhere."
Landlord Testimonial

Impressed with the high standards of service

Rashik and Kalpna said...

"First of all I would like to say how impressed we have been with the high standards of service we have received from Elliot Oliver Sales And Lettings Limited. From the initial contact with Oliver and John, to the speed and efficiency of getting my house on the market for rental, attention to detail of the description, and quality of the photographs taken. Every member of the team has been exceptionally efficient and informative, while still keeping a personal and friendly approach, with prompt and relevant responses. I would have no hesitation in recommending your services to anyone else, as every step of the rental process so far has been excellent and very professional. Finally, we really appreciate the short time in which you have managed to secure our new tenants, and look forward to doing business with you in the future. Many thanks again for all your hard work!"
Landlord Testimonial

I am delighted with the outcome

Susie said...

" I found Elliot Oliver after a friend's recommendation. I had had no luck with marketing my apartment for over three months and was beginning to despair. In no time they had turned the situation around and found me a suitable tenant. They are very professional and very approachable and I am delighted with the outcome."
Landlord Testimonial

I feel valued as a landlord with Elliot Oliver

John said...

"Quality comes from the attention to detail and that makes the difference when letting with Elliot Oliver. Properties are properly assessed with any recommendations for the landlord made. Their fresh approach results in properties being quickly, accurately, and professionally marketed which in my experience has always cut any void between tenancies to an absolute minimum. I feel valued as a landlord with Elliot Oliver and feel that their pragmatic and fair outlook benefits both Landlord and Tennant."
Landlord Testimonial

Elliot Oliver will always be my first port of call

Martin said...

" It was an impressive turnaround; just four days from when I made the initial call to Elliot Oliver to when a tenant was found. Thereafter the process was smooth, prompt and professional and exactly in line with our initial discussions. In the future, Elliot Oliver will always be my first port of call."

Testimonials from Tenants

Tenant Testimonial

Restoring my faith in dealing with agents

John said...

"Elliot Oliver have been highly professional and provided a super service from start to finish, restoring my faith in dealing with estate/letting agents, telephone calls were always returned, emails responded to and nothing has been too much trouble. They have made the whole process of renting as smooth and trouble free as possible."
Tenant Testimonial

Great communication, would recommend

Dytecna Group said...

"Easy process from start to finish. Great communication, would recommend."
Tenant Testimonial

Came across as very friendly and professional

Charlotte said...

"The Elliot Oliver Sales and Lettings Team from viewing to organisation of the contract came across as very friendly and professional. Information given to me promptly and very happy to be letting with you."
Tenant Testimonial

Very efficient

Dawn and Mark said...

"Great Communication, kept us advised and in the loop. Very efficient."
Tenant Testimonial

All round helpful and positive team

Alice and Ryan said...

"All round helpful and positive team. Couldn't fault."
Tenant Testimonial

John and Vanessa were both very prompt

Lauren said...

"I found Elliot Oliver a great company. John and Vanessa were both very prompt and helpful. I am very pleased at how quickly and professionally everything has been done."
Tenant Testimonial

Very good in guiding us through the process

Abigail and Dylan said...

"Elliot Oliver have been very good in guiding us through the process from start to finish for our first time as tenants."
Tenant Testimonial

Great experience

Tom said...

"Great experience, friendly staff and easy to talk to on the phone. Thanks!"
Tenant Testimonial

Would recommend to friends

Sam and David said...

"Very helpful - all requests met, would recommend to friends."
Tenant Testimonial

Excellent service

Michael said...

"Excellent service, fast and efficient and very helpful."
Tenant Testimonial

I will recommend you

Bashayr said...

"I found the service very helpful for me as an international student. The letting process was fast and the staff are very friendly. I will recommend you."
Tenant Testimonial

Simon and Vanessa were very proficient

Michael said...

"From meeting Simon by chance when waiting for another agent to show up, EO has been very friendly. As soon as i wanted to go ahead with the letting, both Simon and Vanessa were very proficient with sorting references and corresponding with the Landlord which allowed me to move in swiftly. Pleased with the service so far!"
Tenant Testimonial

Excellent service, very helpful

Rob said...

"Excellent service, very helpful. Answered all of my questions promptly and assisted where they could."
Tenant Testimonial

Friendly, approachable, very helpful

Alex and Georgina said...

"Friendly, approachable, very helpful and clear information. Overall very happy with the experience!"
Tenant Testimonial

Great service

Michael said...

"All has been fantastic. Great service."
Tenant Testimonial

The whole experience has been top class

James and Sophie said...

"The Team at Elliot Oliver have been very helpful and friendly. The whole experience has been top class and have been kept up to date every step of the way. Would certainly recommend."
Tenant Testimonial

Fantastic, can't fault the service

Alex said...

"Fantastic, can't fault the service."
Tenant Testimonial

I would thoroughly recommend them

Graham and Margaret said...

"Many thanks for all your help. Vanessa has always been excellent and given us all the information we required. Simon has been very helpful and I would thoroughly recommend him. I would have no hesitation about recommending Elliot Oliver."
Tenant Testimonial

Very professional in every stage

Ruth and Stefan said...

"A very professional and thorough service."
Tenant Testimonial

Oliver was very enthusiastic throughout

Annie said...

"I am very pleased with the service I have received from Elliot Oliver. When looking for a flat in Cheltenham I found their approach very refreshing, during the viewing Oliver was very enthusiastic throughout, he successfully answered all my questions and it was clear that they take a lot of pride in their properties. The whole process was very quick and easy, which was important as I needed to move in within a week. I also felt the team were always there to answer any of my queries. I would highly recommend Elliot Oliver to anyone looking to rent or sell a property."
Tenant Testimonial

Friendly, helpful and excellent service!

Oliver and Lauren said...

"Thanks for everything - friendly, helpful and excellent service!"
Tenant Testimonial

Knowledgeable and friendly team

Adrian said...

"Pleasant experience, knowledgeable and friendly team''
Tenant Testimonial

Very different to your competition

Michael said...

"Website was great, very different to your competition! Very flexible on appointments initially and very responsive/quick. Good professional service, thorough and well informed."
Tenant Testimonial

Professional, responsive, dynamic new company

Jill and Allan said...

"A professional, responsive, dynamic new company who are an absolute pleasure to deal with."
Tenant Testimonial

Lovely office, love the bar!

Polly and Luke said...

"Very efficient and accommodating, lovely office and love the bar! Great service and friendly agent."
Tenant Testimonial

Very professional in every stage

Ashok said...

"You were very professional in every stage of the letting process."
Tenant Testimonial

Fast and helpful service

Denis said...

"Thank you for your fast and helpful service and that I have been kept informed all the way along."
Tenant Testimonial

Really useful and helpful staff

James said...

"Really useful and helpful staff. Very friendly and made the process very easy!"
Tenant Testimonial

Completely stress free move

Anna said...

"The service at Elliot Oliver has been second to none. Their support and knowledge has ensured a completely stress free move. Thank you."
Tenant Testimonial

One of the best agents I have ever dealt with

Joshua said...

"The team have been fantastic, very professional and great to deal with. One of the best agents I have ever dealt with."
Tenant Testimonial

Vanessa was really kind

Fermin said...

"Collected my keys today and I'm really excited about moving in to my brand new house. Vanessa was really kind, helping me through all the steps."
Tenant Testimonial

Always there to help me out at every step

Dong Hyun said...

"Great service and always there to help me out at every step. I would use Elliot Oliver in the future and would recommend to others."
Tenant Testimonial

You have all been very helpful

Matthew said...

"Thank you Oliver and Vanessa, you have made my house hunting experience very enjoyable. You have all been very helpful and made the process as smooth as possible. Definitely would recommend you to others."
Tenant Testimonial

We had a great experience with Elliot Oliver

Linsey and Emma said...

"We had a great experience with Elliot Oliver. The service was professional and very helpful throughout the process."
Tenant Testimonial

Very happy with the service

Aisling said...

"Very happy with the service. Dealt with very efficiently by Vanessa. Thank you."
Tenant Testimonial

All in all, top class service

Lee said...

"Excellent customer service from the first point of contact and right up until moving day. Friendly agents, attractive properties, stylish office and very user-friendly website. All in all a top class service."
Tenant Testimonial

By far the best letting agent

James, Levi and Daniel said...

"Elliot Oliver Sales and Lettings were superb. By far the best letting agent I've had to deal with in my experience. Would recommend them."

"Awesome! And they have beer!"

"Really helpful and very friendly, they also had beer!"
Tenant Testimonial

Excellent service, all queries answered quickly

Luke said...

"Excellent service, all queries answered quickly. Very happy."
Tenant Testimonial

Great experience

Dexter said...

"Great experience with Elliot Oliver, fantastic service, very quick and efficient."
Tenant Testimonial

All staff are very helpful

Jessica said...

"Collected my keys today and I am really excited about moving into my brand new house. All staff are very helpful and have made the process so easy and stress free. I highly recommend Elliot Oliver."
Tenant Testimonial

Very efficient service

Daniel said...

"The property was exactly what I was looking for. Very efficient service. Many thanks."
Tenant Testimonial

I would highly recommend Elliot Oliver

Pablo said...

"Very good and effective customer service. I would highly recommend Elliot Oliver Sales and Lettings."
Tenant Testimonial

Very professional

Caroline said...

"When trying to find a property to rent in Worcester we found Oliver's agency to be very professional. He showed us around the property with enthusiasm and followed up in a quick and easy manner. The back up service provided by his agency was done in a timely manner and the move in date was agreed quickly. Oliver kept us up to speed with any developments and always answered any queries in a timely fashion."
Tenant Testimonial

I have been kept informed all the way along

Holly said...

"I am very happy with the service I have received. It's been dealt with very quickly and I have been kept informed all the way along. I would recommend Elliot Oliver Sales and Lettings to others."
Tenant Testimonial

Very responsive and helpful

Jake and Rebecca said...

"Very pleased and satisfied with how quickly and smoothly the process has gone ahead. As well as how informative and contactable staff have been, very responsive and helpful. Very happy with how we have been dealt with."
Tenant Testimonial

A very positive experience

Ian said...

"A very positive experience, welcoming and easy to use."
Tenant Testimonial

Plus free Beer!

Sam, Harry and Oliver said...

"Excellent! Easy and stress free...Plus free Beer!"
Tenant Testimonial

Always easy to get hold of someone to talk to

Claire said...

"Staff very friendly, knowledgeable and not too pushy. Everything explained clearly. Always easy to get hold of someone to talk to when i called up.
Tenant Testimonial

Oliver was very professional

Katie and Oliver said...

"It was a good experience. Oliver was very professional and it was nice to be kept updated by Vanessa"
Tenant Testimonial

Very good to work with

Annette and Stanley said...

"Very good to work with."
Tenant Testimonial

Polite and friendly staff

Harriet said...

"Very professional and efficient. Made the process nice and easy with all questions always answered quickly. Polite and friendly staff, extremely glad i chose Elliot Oliver to help me move."
Tenant Testimonial

John was very friendly

Toni and John said...

"Elliot Oliver were extremely easy to work with from start to finish. John was very friendly and helpful during the initial viewing, and Vanessa walked us through everything from there in a professional and efficient way."
Tenant Testimonial

Friendly, efficient and helpful

Sophia, Lucy and Brigitte...

"Friendly, efficient and helpful with our questions."
Tenant Testimonial

Very prompt and organised

Zoi said...

"Very prompt and organised. Very keen to help me out and assist me with all my queries."
Tenant Testimonial

would definitely recommend

Peter and Cailey said...

"It has been really easy getting ready for moving into the property with this company. You have been good to us with arranging viewings when required. Very good and would definitely recommend to others. Thank you."
Tenant Testimonial

Service has been outstanding

Nick and Slavomira said...

"Service has been outstanding and communication excellent. Would have no problem recommending in the future.
Tenant Testimonial

Very excellent service

Dawid and Marzena said...

"Very excellent service. Quick responses. Highly Recommended !!!"
Tenant Testimonial

John was awesome

Leanne said...

"John was awesome."
Tenant Testimonial

Very professional and helpful

Sam and Malin said...

"Very professional and helpful."
Tenant Testimonial

Very quick and helpful

Toby and Lily said...

"Very Quick and helpful letting service."
Tenant Testimonial

Friendly staff

Rhys and Aimee said...

"Friendly staff and incredibly helpful in finding us a property."
Tenant Testimonial

I would recommend to Friends/Family

Alice said...

"Really great service, easy process, good guidance. I would recommend to Friends/Family."
Tenant Testimonial

Good Professional service

Elizabeth and Chris said...

"Good professional service from start to finish!"
Tenant Testimonial

A special mention to Simon

Joanne said...

"I have found you all nothing but amazing both during sale and letting of Riverleys. You guys have helped so much during the process and with difficult solicitors to say the least. A special mention to Simon that has helped so much."
Tenant Testimonial

John is a top lad

Emma ad Jack said...

"Very friendly, helpful throughout, not rushed through viewings. Would recommend and use in the future. John is a top lad."
Tenant Testimonial

Good letting agency.

Matthew said...

" Good letting agency. Quick to respond to queries. Staff helpful."
Tenant Testimonial

Everyone has been really helpful

Olivia and Elliott said...

" Everyone has been really helpful, answering queries and getting back to us when promised. Very excited to start our tenancy now!"
Tenant Testimonial

Helpful

Nicola said...

" Helpful when there was an issue with permit parking at the property. Helpful when I discovered there was going to be no bed in the property."
Tenant Testimonial

Really good communication

Tom said...

" Really good communication regarding all aspects of completing the letting. Really positive when taken on the viewing and well informed. Friendly and helpful staff made it a pleasant letting experience."
Tenant Testimonial

John was especially helpful

James said...

" The process went very smoothly and everyone was extremely helpful. Would recommend in the future. John was especially helpful."
Tenant Testimonial

Completely different to other agencies

Sarah and Jamie said...

" Would highly recommend! Completely different to other agencies we have dealt with in the past, fresh approach. Very accessible, loved the email exchanges and being able to do things online and over the phone. Quick, efficient and very professional, friendly."
Tenant Testimonial

Friendly and efficient

William said...

" Friendly and efficient service which has made the moving process smooth and hassle free. Of particular use was the reference to tenant assure to arrange tenant check, insurance, utilities etc."
Tenant Testimonial

Very friendly, very helpful

Graham said...

" Very friendly, very helpful and the coffee was good."
Tenant Testimonial

Fantastic service from start to finish

Joe said...

" Fantastic service from start to finish. Thanks for all your help and making it an easy and quick experience!"
Tenant Testimonial

Organised and professional conduct

Holly and Henry said...

" Organised and professional conduct, pleased with the service."
Tenant Testimonial

Excellent service

Daniel said...

"Excellent service and fast!"
Tenant Testimonial

Friendly and approachable

Jessica and Mark said...

"Very helpful and a good service. Friendly and approachable."
Tenant Testimonial

Service has been of a very high standard

Kirsty said...

" The service I have received from Elliot Oliver Sales and Lettings during the whole process of moving has been of a very high standard."
Tenant Testimonial

Quick and efficient service

Wawrzyniec said...

"Quick and efficient service. Most of all super friendly and welcoming courtesy of Karolina. Generally very good experience."
Tenant Testimonial

Easy process, friendly and efficient

Claire and Rowan said...

" Very helpful when finding a property especially from John, he was a real help and made us feel comfortable! Easy process, very friendly and very efficient."
Tenant Testimonial

Absolutely flawless

Benedict said...

"Absolutely flawless, cannot praise highly enough. Tenant Shop absolutely smashed the job."
Tenant Testimonial

Professional and courteous manner

Jonathan said...

" I would like to take the opportunity to thank you for the professional and courteous manner in which you and your colleagues have acted. Given my experiences with several other agents you stand head and shoulders above them in every aspect. Should the situation arise I will certainly recommend you."
Tenant Testimonial

Very quick, easy and accommodating

Stefan said...

"Very quick, easy and accommodating. Friendly, professional and the property is great."
Tenant Testimonial

All questions answered

Sarah said...

"Helpful and positive experience. All questions answered."

Disclaimer

The content on this Microsite has been uploaded by Elliot Oliver Sales and Lettings, Cheltenham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Elliot Oliver Sales and Lettings, Cheltenham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Elliot Oliver Sales and Lettings, Cheltenham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

Elliot Oliver Sales and Lettings, Cheltenham

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