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User Guide

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We know Newport because it's our home!

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    Same team, same high standards of service, 

    James Douglas (formerly Nuttall Parker) are a well established estate and letting agent operating throughout Newport and the surrounding areas. We also have offices in Cardiff and Pontypridd and we cover across South Wales. 

    Our team here are armed with a wealth of knowledge and experience allowing us to offer the best advice to our clients so that they can make fully informed decisions. 

    We believe in offering a personal bespoke service to all our clients. From new apartments to large family homes, we understand the market place and our excellent team will manage and guide you through the process.

    Our thorough and professional approach to all our clients has enabled us to build our business on reputation and recommendations.

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You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Our Services

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    Whether it's you're first time or the tenth time selling a property it can be a confusing and difficult process but this is where an experienced estate agent comes in to play.

    Here we have outlined main stages involved in selling your property.

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    Market appraisal
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    At James Douglas we endeavour to give the best advice to all vendors. We do our homework before coming to see your property so that we give you the best estimate when it comes to value. We're also local so we know the area, we understand the market which allows us to give a knowledgeable service. 

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    Prepare for marketing. 
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    This bit is down to you! Presenting your property in the correct way will help maximise the amount of interest we receive from potential buyers as well as helping maximising final price achieved.

    Life is busy, we get it! Your home should be lived in, we get that too! However you and we want to showcase your home in the best possible way so in preparation for photos...

    De-clutter - This may upset your children but this includes putting their toy's away until all marketing is complete. Create space, give potential buyers the opportunity to see the property's full potential.

    De-Personalise - Minimise any photos or personal items that you have around the place, make it easy for potential buyers to imagine themselves living there.

    Does your property have kerb appeal? First impressions count, if people do not like the outside of the property they are less likely to want to look inside. Make the property look inviting, keep it well maintained to attract potential buyers in.

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    Marketing your property
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    When you feel happy that your home is ready for marketing then let's get it Done! We'll come along and take photos, make a floorplan, create a virtual tour and go through any of the key features with you that makes your property stand out from the rest. Once the marketing is complete and you confirm that you're happy to proceed then we will go for it.

    James Douglas will market your property on the Three main property portals Rightmove,Zoopla and On the market as well as our own website. This means that the property is given maximum exposure and reaches thousand's more potential buyers. 

    All viewings are accompanied by one of our local property professionals. We will endeavour to provide feedback where possible.

    All offers will be presented to you and it is ultimately your decision as to whether or not you accept. Remember you're in control.

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You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Buying a property

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    Buying a property whether it's your first time or you're an experienced investor it can be a long and daunting process so we have put together a guide to give you enough information to take the stress out of buying a property.

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    Need a mortgage?
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    We can help!

    Even before you begin searching for your perfect home, it's important to know what you can afford to borrow so we advise you speak to an independent mortgage adviser who has access to the whole of the mortgage market (Will offer products that they will and will not get paid on). They will then confirm what you can borrow and this will of course, influence your property search.

    We work closely with local mortgage advisers so feel free to get in touch and we can pass on your details to arrange a no obligation , free initial appointment.

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    Registering your details
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    You can register with us via our website or by phone 01633 212666 or pop into one of our branches to have a chat with our property consultants. By registering with us you will be the first to be notified if a property matches your criteria comes on to the market.

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    Appointment times to suit you
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    At James Douglas we appreciate how difficult it is to view properties during the standard 9-5, so we do everything we can to work around you. We carry out Sales viewings Mon-Friday up until 5.30pm and 4pm on Saturday.

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    Making an offer
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    So you have found that perfect property it's time to make that offer! When deciding on what to offer you need to take in to consideration all extra costs such as Land transaction tax (if applicable), solicitor's costs and any works that may need to be done on the property.

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    Instructing a solicitor
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    Once your offer is accepted you will then need to instruct an efficient and experienced conveyancer Choosing a conveyancer that has good local knowledge and updates clients regularly makes a huge difference in how smoothly the transaction goes through. We can help you with this so take the stress away and leave it to us.

    Once an offer has been accepted we will send out a confirmation email and a memorandum of sales (MOS) to both parties' solicitor's so they are able to liaise with each other.

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    Survey and Mortgage offer
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    Once an offer is accepted your mortgage company will want to carry out a mortgage valuation survey. In addition to this you have the option to have your own home buyers report or full building survey carried out. A survey would point out any recommendations and structural defects and advise on the best course of action. 

    This point can be very stressful for both buyer and seller if issues arise such as down valuations or further reports being required for example a requirement for a damp and timber survey, but don't worry this does not mean you cannot proceed, if you are buying via an experienced agent they will be able to offer advice. 

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    The legal process
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    During the conveyancing process, your solicitor will examine the draft contract and supporting documents and raise enquiries with the seller's solicitor. You will be expected to go through the forms the seller has completed and let the solicitor know if you have any queries or concerns.

    They will carry out property searches which consist of the following :

    • Local authority searches
    • Checking the 'title register' and 'title plan' at the Land Registry
    • Checking flood
    • Water authority
    • Chancel repair search
    • Environmental Search

    Optional and location specific searches - sometimes extra searches are required or recommended depending on the location or type of property or due to particular concerns raised by the buyer.

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    Exchange & Completion
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    You're almost there!

    Exchange of contracts occurs when the solicitors have completed all due diligence and are satisfied with all responses to enquiries raised and a date for completion is agreed with all parties. On exchange, the deposit is paid along with Land transaction tax ( Stamp duty , if applicable). 

    Once you exchange contracts you are legally committing to buying the property.

    Completion will happen once all monies have been transferred to the Vendors (seller) solicitor and then the selling agent will be given authorisation to release keys.

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Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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    INDEPENDENT FINANCIAL ADVICE

    We work with expertly qualified Financial Advisors who can offer great advice for all of your financial needs. Our advisors offer a bespoke service to every client to ensure that the best offers are made to each individual. 

    Both vendors and purchasers have found this service exceptionally helpful and we have received extremely positive feedback.

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User Guide

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  • Team Member

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    Douglas Haig - Managing Director
    Douglas is the Managing Director of The Seraph Group, which includes James Douglas Sales and Lettings, Seraph Property Management, Clockwork Maintenance and Construction and more recently Nuttall Parker. Nuttall Parker joined the group in 2020. Douglas is the Director for Wales for the National Residential Landlords Association and is also a Chartered Member of RICS (MRICS). Douglas has Scottish roots, raised in England, but calls South Wales his home. He is a leading representative in the property industry, lobbying in government, in particular on the regulation in the PRS, as well as looking at private and institutional investment across all tenures and is also regularly asked for comment and quoted in the news and current affairs programmes and articles.

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    Bernadette Lovitt - Head of sales
    Bernie joined James Douglas in July 2022 after a lengthy career with a corporate estate agency. Bernie brings with her a wealth of knowledge and expertise in the property industry, she possesses experience in Lettings , property management and Sales. On the weekends her favourite pastime is spending time with her family, taking her dog Pickle for long walks and baking.  

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    Tony Alonzi
    Tony joined the company when it was originally Nuttall Parker in 2015 after a successful career in the printing and advertising industry. Tony is always out and about busy accompanying viewings and liaising with vendors and buyers. He is constantly enthusiastic and his focus on customer service has developed excellent relationships with clients.  On weekends off Tony can be found on one of the mountain bike trails in South Wales.

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    David Ramsay
    Dave is our Sales Valuer and Lister, who joined the company when it was Nuttall Parker in 2020, in the midst of a pandemic! Despite this, Dave's drive and ambition for sales translate perfectly to our clients, when he visits properties for valuations and take-on. He prepares all the floor plans and professional photography so our properties are portrayed in the best possible light. Dave's background is a mixture of corporate, independent, sales and lettings, he is a key player in the team.

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    Charmaine Thomas - Sales progressor
    Charmaine joined the James Douglas team in 2023 and has fast become and integral part of the business. Charmaine keeps herself very busy when she's not in work with bringing up her family. 
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    User Guide

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    Top-rated agent in Newport

    • Introduction

      See what our customers say about us

    Testimonials from Sellers

    • Seller Testimonial

      The team were courteous and professional
      Completed the sale of my property earlier this week. From valuation through to completion the team were courteous and professional. Competitive on price as always, this was the third occasion I have used NP to sell property for me in the last fifteen years and I would not hesitate to do so again

    • Seller Testimonial

      Definitely recommend to everyone
      Went to the team at Nuttall Parker after using other agents in the area with no success completely different approach with this team appointment was booked straight away no delays and photographs, details advertised and uploaded to website straight away and had viewings coming in within the first few days of listing property the company is always happy to help and polite. Definitely recommend to everyone.

    • Seller Testimonial

      Helpful at every stage of the sale process
      Just completed on the sale of a family property in Malpas, Newport. Inundated with viewings within a week of listing. Found the team friendly, communicative and helpful at every stage of the sale process. Would definitely recommend.

    Testimonials from Buyers

    • Buyer Testimonial

      A superb team
      "You really are a superb team ! Professional, articulate and all of this with a friendly approach"

    • Buyer Testimonial

      Thanks for all of your help
      To everyone at Nuttall Parker, Thank you so much for all your help with the sale of our apartment and purchase of our new (hopefully) forever home ! Best Wishes

    • Buyer Testimonial

      Found the ideal home for us to purchase
      I could not end the year without thanking you and your staff for your help. Not only did you find a buyer for our house in May and bring negotiations to a successful conclusion, but later in the year, you found the ideal home for us to purchase. During both transactions you and your staff were unfailingly polite and efficient and I want you to know how much this is appreciated.
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    Disclaimer

    The content on this Microsite has been uploaded by James Douglas, Newport. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Douglas, Newport. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Douglas, Newport. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Douglas, Newport on +441633212666.