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    John Shepherd Lettings are specialists in residential lettings and property management. Our highly motivated and dedicated residential letting team provides a professional and unbeatable service, backed by years of experience with local and technical knowledge. We cover Solihull, Knowle, Shirley, Dickens Heath, Hockley Heath, Hampton in Arden and other surrounding areas.
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John Shepherd will find you the perfect tenant!
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    • Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies.

      We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.

      We are specialists in lettings, John Shepherd is an independent company, the advice we provide is totally impartial and our understanding of rental demand, rental values, tenant selection and care of property is second to none. Our staff are qualified in residential letting and management, so you can be sure you're dealing with experts.

      Whether you are letting your home for the first time or are an experienced investment landlord, you are in safe hands with John Shepherd.

    • Where will my property be advertised?
      We advertise on our own website and all of the major property websites giving the millions of annual visitors the ability to see your property as soon as it is listed. Other national & local websites are also utilised in conjunction with the local press uploads. Internet coverage including Rightmove & On the Market to name a few.

      Local press with full page adverts plus our office frontage with highly prominent modern offices and visible window displays. To-Let boards on all our properties. Direct recommendation and referrals by word of mouth has always been a very good avenue of enquiries and as with all good companies we have grown to benefit from our loyal client base, which has brought us repeat business on many occasions.


      How do we vet your tenant?
      All tenants must complete a comprehensive application form and provide a deposit, which will be registered with the appropriate Tenancy Deposit Scheme. To determine a tenants suitability a professional referencing company will conduct tenant checks and references taken from employers and previous landlords. We also carry out ID and credit check.

      What Tenancy Agreement is best for you?
      Our Tenancy Agreements comply with the Housing Act or contract law if it is a company let and are written in plain English and are easy to understand. They are designed to fully protect your rights as a landlord and are subject to regular reviews to take account of new changes in legislation.

      What is the Tenancy Deposit Scheme?
      John Shepherd is a member of the Tenancy Deposit Scheme (TDS). The TDS was set up as a government approved scheme to ensure deposits we hold are protected and any disputes about the return are resolved impartially.

      Do I need an Inventory?
      In short yes. A detailed Inventory and schedule of condition is one of the most important documents when letting your property, particularly following the introduction of the Tenancy Deposit Protection legislation. Our detailed inventory and schedule of condition is prepared by a qualified and experienced member of staff and or an independent inventory clerk. The record of the contents of your property and the condition is documented on check-in and check-out.

      What is the John Shepherd Rent Protection and Legal Expenses Cover?
      We are able to offer our clients a rent and legal costs protection plan which is a market leader and only available to a limited number of agents who meet the most stringent requirements regarding their professional conduct. As a consequence of this, the cover provides key benefits to safe guard landlords rent and provides peace of mind. Cover is available for any number of residential properties let

    • What's the Next Step?
      To become a Landlord, contact us and we will arrange a free consultation and rental assessment. Our Terms and Conditions of Business will be sent to you, please take the time to read them thoroughly. All owners are required to sign the Terms of Business, then simply return them to our offices at which point we will commence marketing and conducting viewing.

    • Rent Protection and Legal Expenses Cover

      Why protect rents with our Nil Excess Rent Guarantee?

      The Facts:

      • Unemployment rate is at 8.3% rising to 2.64 million as at December 2011. This is the highest rate since 1994
      • Unpaid rent totaled an estimated £300m across the UK in August 2011 up 10.5% from the £251m unpaid in the previous month
      • 10.7% of all UK rent was unpaid or late by the end of August 2011- up from the 9% of rent unpaid or late in July 2011
      • The number of tenants over two months in arrears increased by 13% in Q2 2011 compared to the same period 2010
      • Association of Residential Letting Agents (ARLA) survey stated some 40% of landlords reporting a rise in tenants having difficulty paying during the previous six months
      • Only 12% of landlords in the UK currently have legal expenses and rent guarantee insurance

      The Solution:

      • Let Alliance Rent Guarantee protection available as part of the John Shepherd Management package
      • Legal expenses incurred in gaining vacant possession of the property will be paid by the Insurers
      • NIL Excess
      • Rent payable until vacant possession
      • Covers up to £2,500 rent per month
      • £25,000 Legal Expenses in order to obtain vacant possession
      • Available for 6 or 12 month tenancies
      • £25,000 claim limit

      How do I join?

      John Shepherd Rent Guarantee and Legal Cost Protection is available through any branch office. To participate, please contact a member of our team will be happy to advise yo

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Why rent through John Shepherd Lettings?
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    • Its not just about the right property, in today's market you also need the right Letting Agent. We are a licensed member of Association of Residential Letting Agents (ARLA)and The Property Ombudsman for Lettings service.

      Our website is always up to date and we have a team of dedicated professional staff to guide you through the complex steps of letting and find you the best property to match your requirements. We offer a diverse range of properties and fine homes including flats, apartments and houses.

    • By renting one of our managed properties, you will recive the protection of the TDS - Tenancy Deposit Scheme and have the support of the branch network for which the offices are open six days a week and also access to our emergency out of hours repairs service. John Shepherd is a member of the Tenancy Deposit Scheme which has been developed to ensure the deposits we hold are protected and any disputes about the return are resolved swiftly and impartially.
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John Shepherd Lettings Team
  • Introduction

    Richard Crathorne, Joint Chief Executive
    "As Directors it is our job to ensure that Clients' expectations are met and standards remain high"
    Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies. We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.

    Chris Blick, Regional Lettings Manager
    Chris prides himself on his customer service and professionalism. From starting as a lettings negotiator Chris' enthusiasm and passion for the industry has seen fantastic growth and has great experience and knowledge to share to both landlords and tenants.

    Julie Lidstone, Office Manager
    Julie, our office manager brings over 20 years of lettings practice to the company and rightly brings a wealth of experience into the team. Permanently based at our Solihull office, Julie will be available to discuss everything lettings with a detailed outlook coupled with excellent customer service

    Karis Loone, Lettings Manager
    Karis offers brilliant knowledge to both the sales and lettings market having worked for a busy estate agents in Kings Heath and is driven to deliver excellent customer service to all of her clients.

    Ailish McGowan, Lettings Negotiator,
    Ailish has recently joined the team having transferred from our sales team. Ailish brings a bubbly and friendly personality with the hard work and determination to ensure the best service is offered to all clients at all times.

    Gail Gowan, Lettings Administrator
    Gail has been working in estate agency for 5+ years and brings a fantastic ethos to the work place and couples this with her knowledge of the lettings industry and local area having managed her own property portfolio.

    Vicky Ketley, Viewer
    Vicky works with ourselves as our part time viewer and offers fantastic customer service and is knowledgeable of the properties we offer and the local market.

    Nanci Fitzgerald, Portfolio Manager
    Nanci has been working within property management for 6 years and has covered both block management in Ireland and residential within the UK. Her experience of the industry across the board is brilliant and with this offers fantastic service to all of her landlords within her designated managed portfolio and beyond.

    Carly Nicholls, Portfolio Manager
    Carly has extensive knowledge of all aspects of the lettings industry and ensures all of our managed portfolio is kept in order, ranging from property visits, renewal extension, arrears chasing and much more.

    Fiona Morgan, Property Manager
    Fiona has been working for John Shepherd lettings for 5 years and deals with all things property management. Fiona has built up great experience and knowledge to deal with all issues tenants report to us to protect our landlord's properties as quickly and efficiently as possible.

    Danielle Cull, Repairs Co-ordinator
    Danielle has been working with John Shepherd for 4 years and during that time she has established herself as an integral part of the team. Danielle has grown her knowledge and skills to a fantastic level to deliver great customer service to all of our clients.

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    • Introduction

      Here at John Shepherd Lettings we pride ourselves with the high level customer service and this helps with the referral business we receive from both landlords and tenants. We offer an excellent selection of properties with a pro-active, professional approach with a clear focus on customer service.

      Here is just a selection of the feedback we have received from our clients...

    Testimonials from Landlords

    • Landlord Testimonial

      We have known Danielle and your team for sometime now. Whenever there is a problem or we need assistance with anything we automatically contact Danielle, she has developed into a confident,helpful,knowledgeable and professional young lady and always manages to sort things out. Annette Osborne is also very reliable and gets 'things' sorted. We have only just started to deal with Chris Blick who has also been very helpful -  G and P Klein.
    • Landlord Testimonial

      Amazing service from your lettings dept., just first class. Very impressed. Regards 
      Mr Doyle
    • Landlord Testimonial

      We have been dealing with Karis in lettings. Would highly recommend her she was extremely professional at all times and kept us updated with potential tenants. Thank you Karis for all of your hard work.Emma Hyde
    • Landlord Testimonial

      We had been trying to sell Moat Barn since October. We decided to give the rental market a go and got in contact with Aaron.He was absolutely amazing, very professional and quick to get the ball rolling. He couldn't understand why it wasn't selling but reassured us he would find us a tenant.We got such a good response and within a couple of weeks we had secured a tenant. We can't thank Aaron enough especially after the last 10 frustrating months. He delivered his promise of getting us a great tenant quickly, he was very friendly and his communication was spot on, he made the whole experience easy.Many thanksC Hudson

    Testimonials from Tenants

    • Tenant Testimonial

      This is mine and my partners first time living together, moving out of our parents' home. Ailish has been a massive help dealing with our constant worries, emails and phone calls in a professional manner. Ailish has made our experience as stress free, quick and as easy as she possibly could. a massive thank you for all your help. I would highly recommend John shepherd to anyone. 10/10Hollie Buckley
    • Tenant Testimonial

      The entire process was easy and efficient, from arranging the viewing to getting the keys. Any questions I had were answered quickly. Friendly and professional service - would definitely recommend.Shannon
    • Tenant Testimonial

      Currently dealing with Shirley branch with Karis. She has been extremely helpful going above and beyond even staying in contact with me during her annual leave. Made my first time moving extremely stress free and helpful. Thank you.Toni Boyle
    • Tenant Testimonial

      I have recently let 3 properties with John Shepherd Sirley/Solihull. I have to say they were excellent. Karis Loone came out and took great photos and proceeded to let the properties, Nanci Fitzgerald did the very thorough inventories and all properties let on the first viewing....How fantastic is that!!! Big shout out to the whole team. You really are wonderful.Angela Hynes
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