Richard Crathorne, Joint Chief Executive
"As Directors it is our job to ensure that Clients' expectations are met and standards remain high"
Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies. We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.
Chris Blick, Regional Lettings Manager
Chris prides himself on his customer service and professionalism. From starting as a lettings negotiator Chris' enthusiasm and passion for the industry has seen fantastic growth and has great experience and knowledge to share to both landlords and tenants.
Julie Lidstone, Office Manager
Julie, our office manager brings over 20 years of lettings practice to the company and rightly brings a wealth of experience into the team. Permanently based at our Solihull office, Julie will be available to discuss everything lettings with a detailed outlook coupled with excellent customer service
Karis Loone, Lettings Manager
Karis offers brilliant knowledge to both the sales and lettings market having worked for a busy estate agents in Kings Heath and is driven to deliver excellent customer service to all of her clients.
Ailish McGowan, Lettings Negotiator,
Ailish has recently joined the team having transferred from our sales team. Ailish brings a bubbly and friendly personality with the hard work and determination to ensure the best service is offered to all clients at all times.
Gail Gowan, Lettings Administrator
Gail has been working in estate agency for 5+ years and brings a fantastic ethos to the work place and couples this with her knowledge of the lettings industry and local area having managed her own property portfolio.
Vicky Ketley, Viewer
Vicky works with ourselves as our part time viewer and offers fantastic customer service and is knowledgeable of the properties we offer and the local market.
Nanci Fitzgerald, Portfolio Manager
Nanci has been working within property management for 6 years and has covered both block management in Ireland and residential within the UK. Her experience of the industry across the board is brilliant and with this offers fantastic service to all of her landlords within her designated managed portfolio and beyond.
Carly Nicholls, Portfolio Manager
Carly has extensive knowledge of all aspects of the lettings industry and ensures all of our managed portfolio is kept in order, ranging from property visits, renewal extension, arrears chasing and much more.
Fiona Morgan, Property Manager
Fiona has been working for John Shepherd lettings for 5 years and deals with all things property management. Fiona has built up great experience and knowledge to deal with all issues tenants report to us to protect our landlord's properties as quickly and efficiently as possible.
Danielle Cull, Repairs Co-ordinator
Danielle has been working with John Shepherd for 4 years and during that time she has established herself as an integral part of the team. Danielle has grown her knowledge and skills to a fantastic level to deliver great customer service to all of our clients.