Richard Crathorne, Joint Chief Executive
"As Directors it is our job to ensure that Clients' expectations are met and standards remain high"
Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies. We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.
Chris Blick, Lettings Director
I pride myself on exceptional customer service and professionalism. From starting as a lettings negotiator in my career, my enthusiasm and passion for the industry has seen fantastic growth. I can offer great experience and knowledge to share to both landlords and tenants. I love the energetic and '24/7' aspect of the lettings industry and being able to make quick decisions that can make a difference within a short period of time. The Lettings team at John Shepherd are fantastic to work with and all offer brilliant knowledge and service to all clients we work with.
Drew Swadkins, Regional Lettings Manager
I have been in the Lettings industry for nearly three years now, previously coming from a sales/customer service-based background. From starting at admin/negotiator level I have worked my way up the ladder to Regional Manager. I enjoy the mixed working environment with different challenges and tasks arising each day.
Ailish McGowan, Lettings Manager
Following the completion of my A Levels I worked in Property Debt Recovery specialising in evictions and repossessions. I moved into the exciting world of property with John Shepherd and love the fast-paced environment and meeting new people from different backgrounds every day. Progressing through the business, working in four branches and having completed four years of service I have recently taken on the Lettings Manager role covering Solihull and Shirley.
Rickie Westwood, Lettings Negotiator
I have always had a keen interest in the property industry and have been working with the public for all of my professional career. I love using my years of experience working with local people. I build lasting relationships and apply this to my role at John Shepherd as a Lettings Administrator. I'm fortunate to be working for an established estate agents, within a fantastic team in the Solihull Office. Together we ensure to provide the best service for our landlords and tenants.
Carly Nichols, Regional Portfolio Manager
I have been in Lettings since 2008, moving from property management to 5 years in front end lettings and back to property management! My previous jobs with Bromsgrove Council and working in debt recovery plus a natural passion for organisation and problem solving gives me the skills necessary to take on each new challenge!
Fiona Morgan, Property Manager
I began with John Shepherd 6 years ago after working for 14 years at Lloyds Bank and 7 years at British Gas. I believe the key to success in the role of Property Management is excellent organisation skills, along with experience in the industry. Now that I've been in Property Management for six years, I feel that I have gained a wealth of experience and continually strive to achieve more.
Faye Nichols, Property Manager Co-Ordinator
After 10 Years in customer service I have now moved into Property Maintenance. Having been a Team Leader for 5 Years I've learnt how to resolve any arising problems and promptly solve them. I look forward to gaining more knowledge.