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    Orchard was founded in 2005 by Nigel Allen & David Vertannes and has continued to grow with our people being the key to our success. Our team's extensive experience in the local area means we can provide you with an excellent level of professionalism guaranteed to achieve the best results.
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Landlords
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    Guide to our service for Landlords
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    Landlords:

    Our aim is to find the best tenant for your property whilst achieving the best possible rental income for you. Our guide below highlights the steps taken to ensure this happens.

    1. Rent Appraisal

      We will visit your property and advise you of the current market decisions and the rental you can expect to achieve. We will also tell you how best to prepare your property in order to achieve the best price and tenant in the shortest available timeframe.

    1. Level of Service

      We will advise you of the different service levels we can offer and what each of those includes. You can find a detailed breakdown of our services in our terms of business but in short we offer tenant finding, rent collection and full management. We will discuss your personal circumstances with you and then suggest the best option for you in light of this.

    1. Presentation of Property

      In our experience the properties which achieve the best price and rent quickly are those in the best condition. We suggest you keep it clean, free of clutter and decorated in neutral tones in order to attract the right tenant. We also advise that you attend to any maintenance issues before a tenant takes the property. It is really important to set the tenancy up in the right fashion so that the process is as smooth as possible.

    1. Marketing Your Property

      Once you have instructed Orchard to find you a tenant we will start by taking details and pictures and advertising the property. We currently advertise on all major portals and our own website. We will also contact our current database of tenants searching for properties and commence viewings as soon as possible. All viewings are accompanied by a staff member and we will liaise with you regarding the type of tenant you are looking for and what you would consider (pets, children etc).

    1. Negotiating Offers

      Once we have received an offer from a prospective tenant we will inform you immediately. We will also advise you of their current situation and when they would like to take the property from, along with any other relevant information which would influence your decision.

    1. Referencing & Pre Tenancy Checks

    2. Once we have received an administration fee we will remove the property from the market whilst we process the tenants' references. We use an independent company to check their employment status, current address, credit score and eligibility to rent. Once these are received back we will forward them on to you for consideration and prepare the tenancy agreement.

    1. Tenancy Agreement

      We will prepare this for you on your behalf and email it to you for consideration. Once you are happy we will request the tenant's initial monies and ask them to sign the agreement. We can then either send it to you or sign on your behalf (common practice). We will register the deposit with the DPS and forward the certificate to you and the tenant.

    1. Preparation of the Property

      Once we have agreed a check in date between all parties we will either commission a new inventory on the property or an update if necessary. These documents are very important in order that when the tenant checks out there is a copy of the property condition from the start of the tenancy and any deposit deductions can be accurately negotiated. We will also advise you of the legal requirements and checks needed by you in order for the tenant to move in (Gas Safe etc).

    1. Check In

      The Inventory clerk will meet the tenant at the property and go through the condition report with them. The tenant is then asked to sign this to confirm their agreement. Once the tenant has successful checked in, any outstanding money will be transferred to you.

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Guide for Tenants
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    Tenants Guide to the Rental Process with Orchard

    At Orchard, we want to help you find the best property to rent to suit your needs. We have put together a brief guide below to help you understand the rental process, a more detailed copy of this can be found on our own website www.orchard-online.co.uk/lettings.

    1. Registration

      Once you have registered your details with us we will talk to you about the available properties we have that meet your requirements. It is worthwhile thinking about budget, location, timescales and the type of property you want to rent. We will also discuss the administration fee with and how much it will cost to move into a property.

    2. Viewings and Finding and Property

      We can arrange viewings at a time to suit you and will meet you at the property to show you around and tell you more about it and the landlord. We will keep you update with suitable properties by telephone, text and email and advise you of new instructions as soon as they come on to the market.

    1. Agreeing a Rental

      Once you have found a property you like, we will put forward your offer to our Landlord along with any other information we feel is relevant to their decision making process (how many people will live at the property, pets etc). Once our Landlord has accepted your offer we will ask for a non-refundable administration fee to secure the property and start the referencing process. We will also ask for a copy of your ID to hold on file. We will also provide with a copy of the Guide to Renting.

    1. Referencing & Pre- Tenancy Checks

      Our references are carried out by an independent company and they will contact you and your employer / previous landlord directly. They will verify your address for the last 3 years, current earnings and a current landlord reference if applicable.

    1. Tenancy Agreement

      Once the references are completed we will draw up our tenancy agreement for you and the landlord to sign. At this point we will ask for you to pay the initial monies (Deposit, first month's rent & check-in fee). We will provide you with all the necessary documents and paperwork to sign and confirm the check in date and time.

    1. Check In

      On the day of check in, the inventory clerk will meet you at the property and guide you through the inventory. This process can take up to 2 hours and it is important you attend it as you will be asked to sign the condition report and will be handed over the keys. You will also be advise of who to contact if there are any maintenance issues etc.

      Good luck in your new home!

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  • Team Member

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    Mike Vertannes - Lettings Director

    Mike has over 18 years' experience within the sales/letting and property management industry and has lived within the surrey and Hampshire area for 35 years so has a very good knowledge of the local area. Mike is fully ARLA accredited which brings a peace of mind to our clients when choosing the right agent to trust with their property. Our philosophy is to give our clients the best and most efficient service possible which in turn will increase Orchard Regional Lettings reputation to become the number 1 letting agent within Surrey and Hampshire.

    In his spare time Mike is a keen golfer and enjoys spending time with friends and family.

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    Joanna Vertannes - Lettings Manager

    Jo has over 15 years' experience within the sales/letting and property management industry and has lived within the area for 33 years so has excellent local knowledge. After completing her degree at the University of Birmingham, she worked in London for a year, before beginning her career in agency with a local firm. Jo has worked all over the Surrey area managing both sales and lettings teams. Jo is currently working towards her ARLA accreditations, to further enhance her qualifications and show commitment to the level of service she provides for the clients at Orchard.

    In her spare time Jo enjoys participating in triathlons and running events, as well as spending time with her family and puppy!

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    Rachel O'Brien - Lettings Negotiator

    Rachel has worked within estate agency for just over a year and has come from working on the sales side of the industry. Prior to estate agency Rachel worked for as a photographer for 7 years."It's great to be able to work with such an amazing team here at Orchard. I love how every day brings new challenges and it's always interesting meeting new people in such an exciting and busy environment."

    In her spare time Rachel loves spending time with her family and catching up with friends.

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    Lynn Clegg - Lettings Property Manager

    Lynn has lived in Camberley for nearly 30 years and has worked in the property industry for 12 of those years. She is ARLA qualified and has worked in various areas of the property industry. She has been a Residential Sales and Lettings Negotiator, she has worked as a Commercial Property Manager in Camberley (Town Centre) and, most recently, she was an Area Property Manager managing a team of 6 property managers with responsibility for over 900 fully managed properties in the Maidenhead, Windsor, Gerrard's Cross, Winchester and Burnham areas. Lynn previously worked for Orchard back in 2013 and is feeling very at home back in the office. She is now looking forward to building the Lettings portfolio and delivering a personal, pro active and efficient service to her landlords and tenants.

    Lynn is married with a grown up son. In her spare time she performs with various local musical theatre groups and, as a trained ballroom dancer, is a devoted "Strictly" fan.

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    Testimonials from Landlords

    • Landlord Testimonial

      I have a very excellent experience from Orchard

      have a very excellent experience from Orchard. Therefore, I would like to use this opportunity to say my thanks for all their (Mike and Rachel) support and understanding which made my moving journey very easy. Thank you :)

      Sara Kh. - August 2017

    • Landlord Testimonial

      Much more proactive and responsive

      Much more proactive and responsive than other letting agents we have used - would highly recommend.

      Ann Marie Mcloughlin - July 2017

    Testimonials from Tenants

    • Tenant Testimonial

      Excellent service at all times

      Excellent service at all times from Mike and Racheal (rentals). Made the whole process very easy.

      Max - July 2017

    • Tenant Testimonial

      Excellent Service

      Excellent service ! ,very helpful,! It was our first experience of renting through a agency made it straightforward and easy for us thankyou orchard and all your staff.

      Evie Turner June 2017

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Orchard , Camberley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Orchard , Camberley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Orchard , Camberley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Orchard , Camberley on 01276 685544.


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    About Us
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      Since 2006, Orchard has risen to become one of the areas most successful and reputable estate agents. Orchard was founded on a simple belief; to offer an exceptional level of customer service. Years later, that ethos remains at the core of our business.

      Within a year, Orchard had become one of the leading lights in the local property market. Indeed, in year one we sold over 100 properties and Orchard's highly successful business model continues.

      Our team has grown whilst we have expanded our reach, our core has remained true to the roots on which Orchard was first founded; exceptional service consistently delivered. We strive to make your experience a memorable one for all the right reasons.

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      Call Orchard today.

      01276 685544

      sales@orchard-online.co.uk

      www.orchard-online.co.uk

    Contact us

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    Clients come first at Orchard
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      At Orchard, service to our clients comes first. With over one hundred and forty years of combined experience within the industry, we understand that listening to clients' and applicants' requirements is very important.

      We maintain regular contact with our clients via our state of the art information technology systems. These systems enable our clients to access their sales progression and viewings feedback, allowing them to be kept fully up to date with the sale of their home.

      We provide full colour particulars along with location maps and floor plans. The moment a property comes onto the market, the sales particulars are also offered to our applicants online, via instant e-mails, SMS/MMS text and via our Facebook site.

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      Value My Property
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      For a free up to date valuation contact us on

      01276 685544

      or email sales@orchard-online.co.uk.

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      What we Offer
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      • Online sales progression

      • 24 hour upload to all portals covered, such as RightMove,
        Zoopla & PrimeLocation

      • Full colour details

      • Designated login area for clients and applicants to check
        online feedback and history

      • Large database of local buyers and sellers

      • Floor plans

      • E-mail details with direct links to our website

      • Bespoke service

      • Accompanied viewings by experienced staff

      • Staff with 140 years of combined local experience

      • Members of Ombudsman, Guild of Professional Estate Agents and NAEA

      • Window marketing in our highly visible High Street office and Park Lane Office

      • Land & Development department

      • Independent Financial Advisors

      • Fortnightly E-Magazine and a six weekly glossy hard copy  "Life" Magazine

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      Link to our Facebook page

      https://www.facebook.com/orchardcamberley/?ref=bookmarks

    Contact us

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      We offer a professional and friendly pro-active approach to buying your new home, with welcoming and friendly staff. We can be contacted by phone, email or call into our office on the High Street in Camberley.

      We maintain regular contact with all our clients via our state of the art information technology systems. These systems enable our clients to access their sales progression allowing them to be kept fully up to date with their sale or purchase.


    Contact us

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    • service

      The Guild of Professional Estate Agents
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      The Guild of Professional Estate Agents (also known as The Guild) is a membership organisation with a national network of approximately 800 independently owned estate agents. As your local Guild Agent we have exclusive access to a comprehensive range of tools, training and marketing as well as the latest IT facilities. These additional services enable us to provide you with a unique service to secure you a better result.
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      360 Mortgages
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      Orchard work closely with 360 Mortgages who have access to the whole of the mortgage market. With the complexity of the new affordability rules it is essential to speak to a professional advisor who can ensure you are getting the best deal and best advice based on your circumstances and needs. 360 Mortgages do NOT charge any fees for their advice and are happy to meet you in Orchard's offices or in the comfort of your own home at a time that suits you.

      The areas they can help you with are:

      • Mortgages - Residential or Buy to Let
      • Protection - Life Assurance / Critical Illness Cover / Income Protection
      • Commercial Mortgages
      • Bridging Finance
      • Buildings and Contents Insurance


      We have a mortgage advisor based in Orchards office full time and is happy to chat about how 360 Mortgages can help you - please email or contact us on the number below:

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      National Association of Estate Agents
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      We have joined the NAEA voluntarily to demonstrate transparency and ensure we are at the forefront of developments in the industry. We want to provide the very best moving experience to our consumers - we have nothing to hide! By using a NAEA estate agent consumers are guaranteed to be consulting with a professional agent who can give them up-to-date advice and guidance
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      The Property Ombudsman
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      We are members of The Property Ombudsman (TPO) scheme, which has been providing consumers and property agents with an alternative dispute resolution service for 25 years. The Property Ombudsman provides consumers with a free, impartial and independent alternative dispute resolution service and is a government approved scheme .
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      Solicitors
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      We are able to provide you with an immediate quotation for legal fees in relation to both selling and purchasing a property. These independent legal firms work on a no sale no fee basis, please contact our office for further information. 
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      ARLA
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      The Association of Residential Letting Agents (ARLA) is the UK's foremost professional body for letting agents.

      Every year tenants and landlords lose thousands of pounds and suffer distress through dealing with agents who are inexperienced and do not deal with client money in a professional manner.

      As an ARLA Licensed letting agents we hold client money in a designated client account and accounts are independently inspected annually.

      All ARLA letting agents agree to comply with the professional standards outlined within the NFoPP Conduct and Membership Rules, demonstrating their dedication and commitment to higher standards within residential lettings.

      If you have a complaint relating to our Lettings business, NFoPP Regulation can investigate this matter for you. They have the power to take action against any member they feel have breached their rules.

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    The Orchard Team
    • Introduction

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      The friendly team in our Camberley office has between them over 140 years experience in the Property industry.  We understand that selling or buying your home can be an exciting but stressful time, we can guarantee to be there for you every step of the way.  We look forward to being of service to you.
    • Team Member

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      Nigel Allen MNAEA, MARLA - Partner

      Nigel has been in the industry in excess of 30 years starting at the tender age of 16. He worked for two independent agencies in the Surrey/Hampshire Area before setting up Orchard with his business partner David Vertannes in 2006. Nigel is a member of the National Association of Estate Agents and the Association of Letting Agents.

      "I am passionate about customer service and always looking at ways of improving Orchard's already excellent reputation".

      "Away from work I am married with two grown up children and live in Crookham with my wife Harriet, my dog and two cats.

      "In my spare time I enjoy running, and so far I have successfully completed two marathons.  I also like travelling and seeing different parts of the world."

    • Team Member

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      Will Rosten MNAEA - Partner

      Will has been working in estate agency in the Camberley area since 2001, initially for a reputable local independent agent with Nigel & David, then moving to Orchard immediately after they had set Orchard up.   He has huge experience in Residential Sales and extensive knowledge of the New Homes market. Will is also a member of the National Association of Estate Agents.

      "I am passionate about delivering excellent service and results for our clients, both personally and with my brilliant team of staff in residential sales, thereby growing our already excellent reputation locally. "

      "Away from work my wife Carmen and I have our hands full with two young children, Iris & Pearl. If I have any spare time I enjoy playing golf badly, football and catching up with friends over a pint or two.

    • Team Member

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      Paul Phelan - Sales Manager

      Paul has been living in the Camberley area for over 40 years and selling houses in Hampshire Surrey and Berkshire for the last 30 years, always for reputable independent agents. Paul was a Group Director for several years for a strong independent agent in Hampshire where he specialized in the sale of character and family houses in town and village locations. Paul also has approximately 20 years' experience in the sale of building plots and New Homes in all price ranges. " I am passionate about giving my clients professional and realistic advice to help them sell their properties in a time scale that suits them."

      When not working Paul coaches and plays table tennis as well and enjoying road cycling in the UK and around the world when family commitments allow"

    • Team Member

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      Rebekah Russell - Negotiator

      Rebekah has worked in the industry for 2 years, having been a negotiator at Orchard for 18 months. Previously she worked as a Saturday viewing assistant for another agent and has been a Nursery nurse for 7 years.

        "I have a passion for achieving and exceeding my targets, enjoy meeting new people and the challenge of selling houses. I have been Staff Member of the Month here at Orchard for two months running.

      I live in Frimley Green and I love spending time with my family and niece. I enjoy socialising and I go clubbercising with my friends."

    • Team Member

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      Daniel Slade - Negotiator

      Daniel has worked in the industry for 3 years, he worked in a lettings company in Woking before joining Orchard as a Negotiator.

      "I love meeting new people and the challenge of finding them somewhere to live that they will love.  I am enthusiastic and motivated and enjoy working in a busy happy team.

      I have lived in Camberley for 12 years, and my hobbies include football and Motocross."

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      Richard Brooks - Land and New Homes Director

      Richard is a Director with Orchard Estate Agents with responsibility for further growing our established Land & New Homes business in the South of England.

      "Prior to this I worked for 8 years for two very different companies covering the South, and going into South East & South West London. In parallel I have been on The Executive of Surrey Heath Borough Council for 10 years and have been involved in bringing the highly successful Atrium Development to fruition. I am currently on The Land & Property Board delivering sound investments and The London Road Block.

      I have a growing family with 6 grandchildren, & enjoy most sports when time allows!"

    Contact us

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      • Introduction

        Testimonials from some of our clients
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        Orchard receive a high amount of repeat business and recommendations from clients and it is always nice to receive a letter, card or email from a client letting us know their thoughts. The testimonials below are from a few  of our happy clients.

      Testimonials from Sellers

      • Seller Testimonial

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        Excellent and quick service

        Excellent and quick service from the Camberley branch in finding a buyer for my property, highly recommended.

        Mr Peacock -   September 2017

      • Seller Testimonial

        excellent service from Orchard.

        We have been delighted with the ...excellent service from Orchard.

        We have been delighted with the excellent way in which Orchard sold our house, and for the help they gave us buying our new one. We would recommend them to anyone.

        Mr and Mrs Brown. August 2017


      • Seller Testimonial

        Thank you Orchard

        Would highly reccomnend Orchard. If you are thinking of using one of these "pay one fee" companies then I would urge you to think about the old saying "you get what you pay for" The service we received from Orchard was fantastic. I love that every member of the team came out to the house at the start to learn about my home to enable them to know what they were selling potential buyers. We had 17 viewings in the first 5 days and one of those people bought the house. Orchard maintained contact throughout and responded to e-mails the same day. The pictures and information about our house was very good and posted online the day after we agreed to use Orchard. Our house was marketed, sold and completed in 9 weeks.

        Thank you Orchard, special thanks to Will and Dan.

        Mr Farmer and Ms Foreman - August 2017



      • Seller Testimonial

        I would definitely recommend Camberley Orchard
        Best estate agents we have ever used. Everyone in the Camberley office is professional, caring, friendly and empathetic. They arranged many viewings for our property, and what we appreciated the most was that they kept us informed continuously even if there was no news but to just check in. They were never pushy or abrupt; we didn't feel like we were just been given 'sales' talk but that they were there to help us get to where we wanted to be. I would definitely recommend Camberley Orchard and I will be using their services again should we move in the future.

      Testimonials from Buyers

      • Buyer Testimonial

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        Good all round service

        Good all round service on this particular purchase.

        Mr Guarino & Miss Hoptroff -  August 2017

      • Buyer Testimonial

        Warm and Friendly Service!

        Wonderful! It's a rare quality to find people that are genuinely dedicated to finding the right home for you! The friendly service and approachability was second to none. I would recommend Orchard to any prospective buyer/renter!

        Victoria - June 2017

      • Buyer Testimonial

        Excellent Customer services

        Excellent customer services from start to end of purchase. Happy with purchase via Orchard.

        Mr & Mrs Rasheed - February 2017

      • Buyer Testimonial

        Very good service

        Very good service. They helped me through the buying process very well.

        Ken - February 2017

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Orchard , Camberley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Orchard , Camberley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Orchard , Camberley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Orchard , Camberley on 01276 685544.


      Welcome to Orchard , Camberley

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      Find Us

      Branch address

      85 High Street,
      Camberley,
      GU15 3RB

      Get in touch

      Buying: 01276 585038  Local call rate
      Letting: 01276 585119  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Orchard , Camberley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Orchard , Camberley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Orchard , Camberley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Orchard , Camberley on 01276 685544.