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    Since 2006 Orchard has risen to become one of the areas most successful and reputable estate agents.

    Orchard was founded on a simple belief:  Offering unrivalled levels of personal service to our valued clients.  We pride ourselves on providing extensive local knowledge and impartial advice and in essence, it's our people that make us special.

    When you enlist the help of Orchard you will be pleased to know that we'll take the time to truly get to know you and your requirements.  We will be by your side every step of the way, helping to make the letting or sale of your property as smooth and effortless as possible.

    Critical to this belief is the importance of communication.  To this end, we utilise the very latest technology to help us stay in touch - either online or in person.  As a result you'll always know how your house rental or sale is progressing.

    Why not contact us today and find out how we can help you sell or let your property.

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• Guide to our service for Landlords
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    Landlords:
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    Our aim is to find the best tenant for your property whilst achieving the best possible rental income for you. Our guide below highlights the steps taken to ensure this happens.

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    · Rent Appraisal

    We will visit your property and advise you of the current market decisions and the rental you can expect to achieve. We will also tell you how best to prepare your property in order to achieve the best price and tenant in the shortest available timeframe.

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    · Level of Service

    We will advise you of the different service levels we can offer and what each of those includes. You can find a detailed breakdown of our services in our terms of business but in short we offer tenant finding, rent collection and full management. We will discuss your personal circumstances with you and then suggest the best option for you in light of this.

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    · Presentation of Property
    In our experience the properties which achieve the best price and rent quickly are those in the best condition. We suggest you keep it clean, free of clutter and decorated in neutral tones in order to attract the right tenant. We also advise that you attend to any maintenance issues before a tenant takes the property. It is really important to set
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    · Marketing Your Property

    Once you have instructed Orchard to find you a tenant we will start by taking details and pictures and advertising the property. We currently advertise on all major portals and our own website. We will also contact our current database of tenants searching for properties and commence viewings as soon as possible. All viewings are accompanied by a staff member and we will liaise with you regarding the type of tenant you are looking for and what you would consider (pets, children etc).

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    · Negotiating Offers

    Once we have received an offer from a prospective tenant we will inform you immediately. We will also advise you of their current situation and when they would like to take the property from, along with any other relevant information which would influence your decision.

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    · Referencing & Pre Tenancy Checks

     Once we have received an administration fee we will remove the property from the market whilst we process the tenants' references. We use an independent company to check their employment status, current address, credit score and eligibility to rent. Once these are received back we will forward them on to you for consideration and prepare the tenancy agreement.

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    Tenancy Agreement

    We will prepare this for you on your behalf and email it to you for consideration. Once you are happy we will request the tenant's initial monies and ask them to sign the agreement. We can then either send it to you or sign on your behalf (common practice). We will register the deposit with the DPS and forward the certificate to you and the tenant.

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    · Preparation of the Property

    Once we have agreed a check in date between all parties we will either commission a new inventory on the property or an update if necessary. These documents are very important in order that when the tenant checks out there is a copy of the property condition from the start of the tenancy and any deposit deductions can be accurately negotiated. We will also advise you of the legal requirements and checks needed by you in order for the tenant to move in (Gas Safe etc).

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    · Check In

    The Inventory clerk will meet the tenant at the property and go through the condition report with them. The tenant is then asked to sign this to confirm their agreement. Once the tenant has successful checked in, any outstanding money will be transferred to you.

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Guide for Tenants
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    • Tenants Guide to the Rental Process with Orchard

    At Orchard, we want to help you find the best property to rent to suit your needs. We have put together a brief guide below to help you understand the rental process, a more detailed copy of this can be found on our own website www.orchard-online.co.uk/lettings.

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    · Registration

    Once you have registered your details with us we will talk to you about the available properties we have that meet your requirements. It is worthwhile thinking about budget, location, timescales and the type of property you want to rent. We will also discuss the administration fee with and how much it will cost to move into a property.

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    · Viewings and Finding and Property

    We can arrange viewings at a time to suit you and will meet you at the property to show you around and tell you more about it and the landlord. We will keep you update with suitable properties by telephone, text and email and advise you of new instructions as soon as they come on to the market.

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    · Agreeing a Rental

    Once you have found a property you like, we will put forward your offer to our Landlord along with any other information we feel is relevant to their decision making process (how many people will live at the property, pets etc). Once our Landlord has accepted your offer we will ask for a non-refundable administration fee to secure the property and start the referencing process. We will also ask for a copy of your ID to hold on file. We will also provide with a copy of the Guide to Renting.

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    · Referencing & Pre- Tenancy Checks

    Our references are carried out by an independent company and they will contact you and your employer / previous landlord directly. They will verify your address for the last 3 years, current earnings and a current landlord reference if applicable.

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    · Tenancy Agreement

    Once the references are completed we will draw up our tenancy agreement for you and the landlord to sign. At this point we will ask for you to pay the initial monies (Deposit, first month's rent & check-in fee). We will provide you with all the necessary documents and paperwork to sign and confirm the check in date and time.

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    · Check In

    On the day of check in, the inventory clerk will meet you at the property and guide you through the inventory. This process can take up to 2 hours and it is important you attend it as you will be asked to sign the condition report and will be handed over the keys. You will also be advise of who to contact if there are any maintenance issues etc.

    Good luck in your new home!

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  • Team Member

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    Rachel O'Brien - Lettings Negotiator

    Rachel has come from working on the sales side of the industry. Prior to estate agency Rachel worked for as a photographer for 7 years.

    'It's great to be able to work with such an amazing team here at Orchard. I love how every day brings new challenges and it's always interesting meeting new people in such an exciting and busy environment.'

    In her spare time Rachel loves spending time with her family and catching up with friends.

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    Lynn Clegg - Lettings Property Manager
    Lynn has lived in Camberley for nearly 30 years and has worked in the property industry for 12 of those years. She is ARLA qualified and has worked in various areas of the property industry. She has been a Residential Sales and Lettings Negotiator, she has worked as a Commercial Property Manager in Camberley (Town Centre) and, most recently, she was an Area Property Manager managing a team of 6 property managers with responsibility for over 900 fully managed properties in the Maidenhead, Windsor, Gerrard's Cross, Winchester and Burnham areas. Lynn previously worked for Orchard back in 2013 and is feeling very at home back in the office. She is now looking forward to building the Lettings portfolio and delivering a personal, pro active and efficient service to her landlords and tenants. Lynn is married with a grown up son. In her spare time she performs with various local musical theatre groups and, as a trained ballroom dancer, is a devoted "Strictly" fan.
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    Martin Hembra

    Manager

    Martin Hembra is a Lettings Manager of Orchard by Bridges based in Camberley.

    Martin's calm, proactivity and helpful nature means that he is always willing to go the extra mile. Martin will always be available to support and advise all our clients.

    Martin has worked within Estate Agency for just over 22 years and is experienced in Lettings, Sales and the industry as a whole on a single or multiple branch level. Martin has lived and worked within the area for most of his life and currently lives locally in Finchampstead and is heavily involved in the community.

    • Supports Arsenal
    • Lives in Finchampstead
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    Keah Willis

    Keah is a Move Co-Ordinator based in our busy lettings office in Aldershot

    I have been working in the letting industry for 3 years, working mostly around the move co-ordination department, partly in the property management team as well as front end at the start of my lettings career. I feel I have quite a good knowledge of the industry but I really enjoy helping people into their new homes and as well as ensuring we obtain good Tenants to put into the Landlord's property as this is usually their own home and want their home to be treated with care. Since starting at Bridges, I have had the pleasure of working with such a great team of people and looking forward to working with them for many years


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    Lynne Smith  MARLA

    Lynne is a Property Manager in the Lettings Department, based at Aldershot.

    Having lived in the local area for many years, I naturally wanted to join an organisation with an excellent local reputation and a prominent role in the community and Bridges is able to boast both of these things. I am very excited to develop my career alongside my talented and lively colleagues.

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    Testimonials from Landlords

    • Landlord Testimonial

      I have a very excellent experience from Orchard
      have a very excellent experience from Orchard. Therefore, I would like to use this opportunity to say my thanks for all their (Mike and Rachel) support and understanding which made my moving journey very easy. Thank you :) Sara Kh. - August 2017
    • Landlord Testimonial

      Much more proactive and responsive
      Much more proactive and responsive than other letting agents we have used - would highly recommend. Ann Marie Mcloughlin - July 2017

    Testimonials from Tenants

    • Tenant Testimonial

      Excellent service at all times
      Excellent service at all times from Mike and Racheal (rentals). Made the whole process very easy. Max - July 2017
    • Tenant Testimonial

      Excellent Service
      Excellent service ! ,very helpful,! It was our first experience of renting through a agency made it straightforward and easy for us thankyou orchard and all your staff.Evie Turner June 2017
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