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    Specialising in Residential Sales and Lettings, Property Management, Land and New Homes, our experienced property professionals will guide you through the entire process seamlessly with a tailored service. We are completely independent; our Directors have a hands-on approach to the day-to-day running of the business which ensures that our clients' needs are met. We are passionate about property, the clients we serve and the areas in which we operate.
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Take the hassle out of Property Management
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    Our Property Management service is aimed at the Landlords who want a complete "hands off" approach when letting their property, giving them peace of mind knowing that their property is in the best possible hands. Our team of property managers have extensive experience and knowledge in this field. Along with all the services listed in the service above, Peter James will:

    • Visit the property a minimum of 3 times a year as a minimum, although our aim is once every quarter. This is a walk-through inspection to ensure that your tenant is looking after the property in general terms

    • After each visit we will report any findings back to the landlord, addressing any issues arising during our inspection for you. If there are no issues noted we will still advise you that the inspection has taken place, giving you peace of mind in knowing that all is well. Following your instructions we will settle ground rent, service charges, insurance premiums and any other outgoings arising, deducting this from your net rental income

    • Organise maintenance and repair of the property as authorised by the Landlord ARLA

    Association of Residential letting agents (ARLA) is a regulatory body operating to protect Landlords and Tenants alike within the lettings industry. Peter James are proud members of this scheme and our lettings staff participate in regular testing and audits to ensure we comply with the strict code of conduct, which includes compliance in handling client money, client money protection bonding scheme, indemnity insurance and complaints procedure. Along with being members of ARLA Peter James are also members of the Property Ombudsman Scheme.

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A Guide for Tenants 
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    Once a rental figure has been agreed and you have paid the holding deposit you will be asked to complete the relevant tenancy application to start the referencing procedure. Once references have been completed and agreed, your details will be passed to our designated Pre-tenancy Department. We have provided below the basic steps in renting a property via Peter James.

    1. Pay holding deposit and administration fee to agent
    2. Fill in reference forms, sign tenants terms and conditions and holding deposit receipt form and provide I.D, proof of current address and visa if required.
    3. Once your reference has come back as acceptable you will be sent our Pre-Tenancy Department
    4. Our Pre Tenancy Department will request your moving in monies, register your cash deposit if there is one and then send your tenancy agreement for electronic signature
    5. Your standing order for your monthly rent will then need to be set up
    6. Once we have your signed tenancy agreement, moving in monies and standing order, you will then be given a time to meet an inventory clerk at the property who will hand over the keys
    7. A welcome pack will be emailed to you with Gas Safety Certificate, EPC, copy of Landlord's signed tenancy agreement and contact details for our management department and/or Landlord
    8. Your inventory report will be sent to you shortly after which you have 5 days to agree to or inform of any additions or changes
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Our Team
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    Mark Dixon
    Lettings Manager
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    Jack Dixon
    Assistant Manager
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    Jonathan Walker
    Lettings Consultant
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    Michelle Bacon
    Lettings Consultant
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    Billy Grimwood
    Lettings Consultant
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    Dean Nicholls
    Lettings Consultant
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    Jordan Henry
    Lettings Consultant
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    Testimonials from Landlords

    • Landlord Testimonial

      Friendly and efficient service
      Friendly and efficient service. One of the few agents I've dealt with who actually seems to be working on my behalf. I would highly recommend them.
    • Landlord Testimonial

      The rental procedure was as easy as possible
      It was a pleasure to use the services of this agency. The rental procedure was as easy as possible, thanks to Dean and Jodi with whom I collaborated. Thanks a lot guys!
    • Landlord Testimonial

      Would definitely recommend
      Overall a very good experience (the best letting agents I've ever known in London anyway !) - there were some small setbacks but Cherelle was very quick to sort everything out - and very friendly ! Would definitely recommend

    Testimonials from Tenants

    • Tenant Testimonial

      I'm glad I dealt with a good agent
      My experience dealing with Peter James Estates has been amazing. I met with Mark and Billy during the viewing, they were very professional and friendly, most importantly - they're not pushy. I made an offer as soon as I finished the viewing, and within an hour I was told that my offer has been accepted. The quickest turnaround ever! The following process of referencing, contract, and checking in both handled by Cherelle and Mark are also very smooth. I've even asked for some wording to be altered as I don't need a TV license, and they're happy to make small amendment to the contract. I've been really amazed by how smooth everything went, I'm really glad I dealt with a good agent!
    • Tenant Testimonial

      I cannot praise the agency too highly
      I got a lovely one-bedroom apartment through the Peter James Estates (New Cross Office) and am very happy with the agency - and the house! It took only a few hours to find a flat and just one week to do all the paperwork. I've observed the staff of Peter James as very professional and responsible, and find their work to be efficient and conscientious. My agent Jack guided me through the entire process and was extremely helpful - he provided excellent service and would reply to my emails even long past the working hours. I do appreciate all the hard work and it was an absolute pleasure to deal with him. Overall, I cannot praise the agency too highly - I've got exactly what I wanted and now I am confident that I'll get all the assistance needed with the apartment in the future. Many thanks for the great attitude, attention to my requests and a personal touch - I'd definitely recommend you to a friend and would definitely come back.
    • Tenant Testimonial

      My journey into London was a lot less stressful
      I've recently moved to London and was overwhelmed and confused with the cluster of Estate Agents there are in London, when I approached Peter James they dealt with me very professionally and within my budget, thanks to the New Cross Peter James branch for making my journey into London a lot less stressful, I'll be defiantly using you again if I decide to move again!
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Peter James Estate Agents, New Cross. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter James Estate Agents, New Cross. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter James Estate Agents, New Cross. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter James Estate Agents, New Cross on 020 7732 7777.


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      Specialising in Residential Sales and Lettings, Property Management, Land and New Homes, our experienced property professionals will guide you through the entire process seamlessly with a tailored service. We are completely independent; our Directors have a hands-on approach to the day-to-day running of the business which ensures that our clients' needs are met. We are passionate about property, the clients we serve and the areas in which we operate.
    Contact us

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    Selling with Peter James
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      You will consider many things before you choose an agent to sell your home. It could be an agent's marketing, their track record or their customer service that swings the decision for you.

      Since we opened our doors in Blackheath over 20 years ago, our only objective has been about you, the client. What can we do to ensure we provide you with the best client experiences in estate agency? The answer was simple. Develop our staff to be the best in the business and retain our staff so you see the same friendly faces, year on year.

      We have remained independent so we can make our own decisions which benefit you as our client and ensure that our customer service is tailored and built around best practice which is seen in everything we do.

      Our ideals remain the same, our staff have remained in place and our doors are always open.

      When finding a buyer for your home, our agents often live in the areas they work in. They're connoisseurs of lifestyle. Purveyors of Happiness. They understand that it's not just about beds, baths and prices, it's about finding a home that reflects the buyer and how they live. It's why 75% of our one time buyers sell through us again as they know the extra mile we are willing to go.

      If you are on the market, or considering to sell now or in the future, please contact one of our friendly branch managers and see for yourself.

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    Your new home could be a click away
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      London is a unique city, made up of a collection of neighbourhoods each with its own character and charm and within these neighbourhoods are villages that Londoners north, south, east and west are fiercely loyal to.

      The areas we work in are more than just an areas with great transport links and shops: it's about heritage and community. We appreciate the reasons why people want to live in these areas and because of this we have been successful in our areas and its surroundings for many years. We believe this is because our employees share the same passion as the residents do for the area.

      Let's talk about what we can do for you.

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    Our team
    • Team Member

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      Linda Callaghan
      Senior Branch Manager
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      Phillippa Waller
      Senior Sales Negotiator
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      Sandra Pearson
      Sales Negotiator
    Contact us

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      4.7 stars out of 5 on Google from 50 reviews 

      Testimonials from Sellers

      • Seller Testimonial

        They know the area and the marketplace
        Like some previous reviewers, I wasn't ever expecting to write about an Estate Agent. But in the case of Peter James at New Cross Gate, I am prepared to make an exception. We choose this company after looking at the offerings of 3 local agents and were glad to have done so from the very first day. Linda and Phillippa are an absolutely brilliant team - enthusiastic without being over the top, realistic about the property and the price and a model of efficiency throughout the process. They know the area and their marketplace and made the whole project as painless as possible. They were always cheerful and kept our spirits up as well, during those inevitable times in the sale process when things seem to be dragging on forever. Thanks to them and to all the others who were involved.
      • Seller Testimonial

        We sold and bought our house through Peter James
        We sold and bought our house through Peter James New Cross. Both agents that I dealt with, provided a seamless experience from the get-go. We managed to complete within 3 months and could have been under 2 if we had wanted to. A special thank you to Sandra and Phillipa for all their experience making this experience smooth, to get us into our dream house.
      • Seller Testimonial

        I can't recommend them highly enough
        I successfully sold my flat through Peter James and had a great experience. I can't recommend them highly enough. Linda and Phillippa were very personable and lovely to work with. Phillippa promised me she could sell my flat quickly and she sold it the same day! I'm a very happy customer. Thanks ladies.

      Testimonials from Buyers

      • Buyer Testimonial

        The process was extremely smooth
        My Experience with Peter James Estates was great. Phillippa who was my agent was extremely helpful and made sure to keep me in the loop during the entire process! From offer to completion the process was extremely smooth and so much quicker than I anticipated.
      • Buyer Testimonial

        There was never any hard sell
        Sandra and Linda at Peter James were wonderful to deal with. Sandra gave us excellent advice on a number of potential properties, and took time to understand what we were after. She didn't (as so many agents seem to) waste our time with properties we wouldn't be interested in. In the end she found us the perfect home, well within our budget. There was never any hard sell, just a constant refining of her recommendations. Linda, when Sandra was on holiday, took up the reigns seamlessly - and both were extremely professional and friendly to deal with, pre-sale, during the sale (which was tortuous) and afterwards. One slight niggle is that the conveyancer PJ recommended for our vendors caused a huge number of headaches for all, but that's a criticism of the conveyancer, not PJ's estate agenting services. The New Cross Office has excellent local knowledge and a good supply of properties.When you're doing something as stressful as buying or selling a house it makes a huge difference to deal with people who are likeable and professional - and Sandra and Linda were both.
      • Buyer Testimonial

        Fantastic service
        Have been dealing with Peter James as part of our flat search. Main point of contact has been Sandra, who is enormously helpful. She understood our specifications immediately and is a great communicator. Fantastic service.
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Peter James Estate Agents, New Cross. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter James Estate Agents, New Cross. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter James Estate Agents, New Cross. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter James Estate Agents, New Cross on 020 7732 7777.


      Welcome to Peter James Estate Agents, New Cross

      Title

      Find Us

      Branch address

      256 New Cross Road,
      London,
      SE14 5PL

      Get in touch

      Buying: 020 3858 3530  Local call rate
      Letting: 020 3858 2469  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Peter James Estate Agents, New Cross. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter James Estate Agents, New Cross. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter James Estate Agents, New Cross. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter James Estate Agents, New Cross on 020 7732 7777.