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Property Concept.
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    Looking after your investments.
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    The Independent  Agent for Bristol's Best Homes, with
    over 21 years of property experience in Clifton, Harbourside, City Centre and surrounds. 

    Both our teams have really been around the local block  (in the nicest possible way, we hasten to add). Most of them have been with the firm for years and in Bristol they've raised families, moved homes, chosen schools and of course marketed a great many properties, especially in BS8, BS6 and BS1.

    You'll benefit from this experience in all your dealings with us, whether you need advice on districts, an informed valuation or an investment appraisal before you buy-to-let a property.

    We believe in true team work with both lettings and sales teams liaising on a daily basis learning and understanding the changes to the market across both sides of our business. This understanding gives relocation agencies the confidence to deal with us when relocating employees to Bristol and we are often their first port of call when starting their search.

    All of this leaves you with the luxury of dealing with experienced, professional people who will listen to what you want and provide the solutions you need, whether you're a landlord or prospective tenant.

Contact us


The Lettings Specialists for Bristol Properties
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    From rental marketing to property management..

    With a team dedicated purely to lettings, we market rental properties in most districts of Bristol.

    Use us just to market your rental property or appoint us to provide complete management, including organising maintenance, inventories, check-in and check-out, and rent collection.

    Tenants on our books are mostly professionals or University students. To vet them we take out work, character and previous landlord references. Plus we ask for 3 months bank statements.

    If we are managing the property our maintenance contractors will work to service level agreements that spell out the prompt response times and high standards of workmanship you and we require.

    All income and expense accounts are submitted to you on a regular basis for your information.

    Property Management

    As a landlord your income depends on finding the right tenant and keeping your property well maintained to protect its long term value.

    We let a substantial number of houses and flats in Bristol. We're proud that many of our landlords, big and small, choose to stay with us year after year and that word of mouth recommendations continue to account for much of our new business.

    How we can manage your property?

    Even if you don't let your property through us, you can still use our property management service. As part of our property management service, we will:

    Visit your property once a quarter and make sure it's in top condition. If we think any work needs doing, we'll let you know

    Arrange day to day maintenance, redecoration and repairs on your behalf

    Give you advice on how to make the best of your property and enhance its value

    Handle the accounts and keep you up to date on rent payments and any maintenance spending

    Our service is charged and calculated as a percentage of the rent.

    As an established letting agent, we're members of BALMA, the Association of Residential Lettings Agents and the National Association of Estate Agents, now encompassing ARLA.

    To find out more about how we can help, please contact our Property Manager.

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Rented Property in Bristol
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    We have high quality properties for rent in all the best districts of Bristol, from Clifton Village, Cotham and Redland to up-and-coming Southville.

    If you're new to Bristol we can brief you on the various districts and help you make sure your first home here provides a great experience that meets your needs.

    It's also important to choose a quality landlord. All those we work with are carefully vetted and where we are managing the property for them we satisfy all the legal and industry standards.

    Customer satisfaction is really important to us, which is many of our tenants go on to use us if and when they buy.

    Search through our properties to rent.

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The Team.
  • Introduction

    Bev Martindale (Lettings Manager)
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    Bev joined us in 2004 and runs our residential lettings service, which covers most of Bristol. Bev holds her Guild of lettings Diploma along with her Level 3 NFOPP in residential lettings. There isn't much that Bev doesn't know about the lettings market so come and meet her and we are sure you won't be disappointed. 
  • Team Member

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    Terri  Calcagno (Lettings Accounts Administrator)
    Terri joined in 2011 as the Accountant in the residential lettings department. She is married to Giuseppe who owns Giuseppe's Italian Restaurant on Baldwin Street and has two grown up children. She has recently passed her Level 3 NFOPP exams in residential lettings.
  • Team Member

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    Shanaz Ansari (Property Manager)
    Shanaz joined us in 2008. She has a wealth of knowledge across all property maintenance, there isn't much that she doesn't know about plumbing, heating and general building works. 
  • Team Member

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    Emma Coates (Lettings Negotiator).
    Joined us in March 2015, she is already proving to be a great addition to the team and has just passed her first set of NFOPP exams with flying colours.
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    Faye joined us in 2008, after going on maternity leave in 2015 to have her daughter, she returned in March 2017. Favourite area of Bristol: The Harbourside. Favourite eatery: The Olive Shed. Favourite day out in Bristol: A walk around the Harbourside or Ashton Court followed by visiting one of the many restaurants Clifton Village has to offer. Best professional memory: Wining my first valuation and letting the property very soon after.
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    Testimonials from Landlords

    • Landlord Testimonial

      ...the best service and excellent communication
      Brian D
      I had the pleasure of Property Concept managing the letting of my flat in Bristol for the past 14 years - the Lettings Team provided the best service and excellent communication to keep me up to date at all times.
      I can truthfully say it was a great experience working with Property Concept across both lettings and sales. I really appreciate the help, support and advice over the last 14 years.
    • Landlord Testimonial

      Great team...
      Great team, who work as a team and are obviously chosen because they are all very nice people! Speaking to one is speaking to all and they always seem to know what is going on.
    • Landlord Testimonial

      ...experienced, professional and supportive.
      I recently used Property Concept to let my flat in Clifton, Bristol. Throughout the process, every member of staff (including Faye, Emma, Kayleigh and Beverley) were very well informed about every detail of the lettings process. I made several visits to the office and was always welcomed.
      I would highly recommend them because they are experienced, professional and supportive.
    • Landlord Testimonial

      Highly recommended...
      Mrs B
      Excellent service from start to finish from everyone- professional, helpful and friendly with great communications. Highly recommended and will definitely use again.
    • Landlord Testimonial

      Excellent results...
      Only one day after showing Emma my property, she'd arranged three inspections, one of whom signed the lease that same week. Excellent results, and kudos to the team for their speed and professionalism. I will certainly use Property Concept again, and have no hesitation in recommending them to prospective landlords or tenants.

    Testimonials from Tenants

    • Tenant Testimonial

      ...none judgmental, friendly and helpful
      I'm 35 and have been through the renting process many times. I can honestly say this was the best experience I've ever had, zero stress, none judgmental, friendly and helpful, made it a very positive experience and the best start to feeling excited about my new home.all the guys at the Clifton branch of property concept were amazing!
    • Tenant Testimonial

      ...thoroughly recommend Property Concept
      Property Concept helped us to find a fantastic flat in Clifton that met all our wants and needs. Faye and Emma were very helpful and made the process go as smoothly as possible. I would thoroughly recommend Property Concept to anyone!
    • Tenant Testimonial

      They helped me find the perfect flat...
      Really friendly and professional people. They helped me find the perfect flat quickly and sorting the contract etc was made really easy.
    • Tenant Testimonial

      ...leagues above any other agent I have used.
      Jon G
      Great, Professional Service and friendly attitude for lettings/tenancies.
      I have been using rental accommodation for over 15 years or so of my working life and without a shadow of a doubt Property Concept have been leagues above any other agent I have used. I spent 3 and a half years renting two properties from Property Concept in Bristol and any problems or issues have been dealt efficiently. The professionalism and friendliness of the team especially Terri and Shanaz, the ease of organising check in and check outs and common sense nature of all paperwork involved has helped make them a wonderfully stress free few years.
    • Tenant Testimonial

      ..Property Concept were a pleasure to deal with it
      I was a tenant in a property managed by Property Concept for three years. From the viewing, moving in, living in, and moving out, the staff at Property Concept were a pleasure to deal with it. The few problems that arose over the years were addressed within a day or two. Three months after moving out, I needed a reference letter - it was provided immediately. The letting fee I paid at the beginning was fantastic value for money.
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