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Title

Hello from Reality Estate & Lettings Agency
  • paragraph

    We're a multi-award winning independent agency with a big personality. Based in the historic city of Norwich, we're proud to retain our top three position for the third year running as the East of England's Silver Award Winner (estate agent category) as voted by our clients at the 2017 ESTAS awards - one of the largest annual surveys in the UK property industry.

    Reality, which was established in 2009, has built a reputation for providing unsurpassable customer service and a philosophy rooted in after care, we promise traditional values with a dynamic approach to marketing.

    Showcasing properties in Norfolk and North Suffolk, we offer our clients a competitive rate with a choice of marketing packages for both selling and letting.

Contact us

Title

  • Team Member

    image cannot be displayed
    Lucy Carne MNAEA - Director
    I've always been fascinated by the property market and in excess of 21 years experience within the industry. Having worked in both Norfolk and London, I qualified with the National Association of Estate Agents in 2006. After being made redundant in 2009 I decided to set up Reality Estate Agents. I love my work and get incredible satisfaction from helping others find their dream home. Our key strength is communication. It's what sets us apart from others and the majority of our business comes from recommendations which is so rewarding.
  • Team Member

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    Adam Thompson - Branch Manager / Valuer
    With over 10 years experience within architecture and front lining within the public sector, I am clear communicator with construction qualifications and knowledge behind me. Offering exceptional estate agency service with a strong local knowledge is the back bone of my day to day working.
  • Team Member

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     Christine Maxey - Senior Lettings Consultant
    Having worked in the Norwich Letting and Property Management industry for more than 28 years, Christine has vast knowledge and experience of all aspects of the business as well as the local area. During this time, she has set up and managed lettings department, either for independent letting business of part of an estate agency. With her knowledge she is passionate about providing an exceptional service to both landlords and tenants.
Contact us

Disclaimer

The content on this Microsite has been uploaded by Reality Estate Agents Ltd, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Reality Estate Agents Ltd, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Reality Estate Agents Ltd, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Reality Estate Agents Ltd, Norwich on 01603 756 898.


Title

Hello from Reality Estate & Lettings Agency
  • paragraph

    We're a multi-award winning independent agency with a big personality. Based in the historic city of Norwich, we're proud to retain our top three position for the third year running as the East of England's Silver Award Winner (estate agent category) as voted by our clients at the 2017 ESTAS awards - one of the largest annual surveys in the UK property industry.

    Reality, which was established in 2009, has built a reputation for providing unsurpassable customer service and a philosophy rooted in after care, we promise traditional values with a dynamic approach to marketing.

    Showcasing properties in Norfolk and North Suffolk, we offer our clients a competitive rate with a choice of marketing packages for both selling and letting.

Contact us

Title

Why choose Reality?
  • paragraph

    Reality Estate Agents are a team of property professionals led by director Lucy Carne, a licensed member of the National Association of Estate Agents.

    One size most certainly does not fit all when it comes to marketing a home for sale, which is why we offer tailored marketing packagesto suit.

    We sell properties of all sizes and budgets in Norfolk and north Suffolk. If you are planning to move to Norwich, the suburbs or further out in the countryside within the next few months please do pop in for a chat, call or email your requirements. We'll do our best to get you moving.

Contact us

Title

  • Team Member

    image cannot be displayed
    Lucy Carne MNAEA - Director
    I've always been fascinated by the property market and in excess of 21 years experience within the industry. Having worked in both Norfolk and London, I qualified with the National Association of Estate Agents in 2006. After being made redundant in 2009 I decided to set up Reality Estate Agents. I love my work and get incredible satisfaction from helping others find their dream home. Our key strength is communication. It's what sets us apart from others and the majority of our business comes from recommendations which is so rewarding.
  • Team Member

    image cannot be displayed
    Adam Thompson - Office Manager/Valuer
    With over 10 years experience within architecture and front lining within the public sector, I am clear communicator with construction qualifications and knowledge behind me. Offering exceptional estate agency service with a strong local knowledge is the back bone of my day to day working.
  • Team Member

    image cannot be displayed
    Katie Harrison - Sales Negotiator 
    Having entered Estate Agency from school, Katie has learnt the ropes under the wing of Lucy Carne. Her role covers booking viewings and valuations, negotiating, accompanying viewings and sales. She enjoys the close rapport we have with both vendors and applicants. It's fast paced and varied - the best mix for Katie.
Contact us

    Title

    • Introduction

      As a small independent estate agency with a big personality, Reality are able to deliver you a truly bespoke service. Most of our clients recommend us to others and come back to use our services for their next move. The testimonials below are from satisfied sellers and buyers of our properties.

    Testimonials from Sellers

    • Seller Testimonial

      You really have been lovely.
      "Thank you and Adam and the team for all your help. You really have been lovely and not like another well known tried out agency." - 
    • Seller Testimonial

      The process has been enjoyable.
      "Hi Lucy I hope you have heard by now we have exchanged? Apparently we are home owners how exciting!! As I find being a business owner people are quick to criticise and expect you just to do your job and do it well. I know this isn't always the case and the effort, hours, stress and worry that goes into running a successful business. I must say from day one meeting Adam at the property have been so impressed by your company the way you all have conducted yourself in a friendly and professional manner it really has been a pleasure to deal with you all. As strange as it sounds the process has been enjoyable. I have been back through my emails laughing at our ups and downs. When driving about I see your signs and I smile as I love to see you all doing well. Please don't change your approach special mention to Katie also. Thank you so much for making our dreams come true."
    • Seller Testimonial

      You've worked hard to keep this on track.
      "Thanks Lucy and team! We've been very happy with everything you've done from start to finish. More than happy to recommend you to others. It's been traumatic at times but I know you've worked hard to keep this on track, so well done!"
    • Seller Testimonial

      I wouldn't hesitate in recommending.
      "Thank you so much to Reality and everyone there for all your help and guidance in what wasn't exactly a straightforward sale. I wouldn't hesitate in recommending Reality to people in the future. All the best to you for the future Lucy."
    • Seller Testimonial

      "Thank you to you and Reality for selling me home and for everything!"
    • Seller Testimonial

      Thoroughly efficient and professional team.
      "My wife has already replied to this but I want to add a thanks to all at Reality. You are a thoroughly efficient and professional team and I will certainly recommend you to others when the opportunity arises."
    • Seller Testimonial

      Kindness, integrity, efficiency, and determination
      "In September 2017, I emailed most of the estate agents in Norwich, as I wanted to buy a flat in a very specific location. I immediately got a very nice and helpful response from Adam at Reality Estates, saying they had just sold a flat there, but he would drop letters off to see if anyone else there wanted to sell, which impressed me very favourably. In January, Adam contacted me to say that the flat they were selling was back on the market, so I made a trip (from South Africa!) to see it, meeting both Adam and Lucy at Reality Estates in the course of the viewings. I decided to buy it, and all went very quickly and smoothly until we were about to exchange contracts - at which point the seller 'disappeared', failing to make contact with either Reality or her solicitor. Lucy's response to this problem was amazing; she went round to the seller's house, and then used her 'local network' knowledge to discover that the seller was on a cruise, presumably assuming that all was done and dusted. The vital paperwork was sent from abroad and we completed on the sale in less than seven weeks from the date I made the offer. I shall now be letting the flat through Reality Estates, and would not use another estate agent in Norwich for any future sale or purchase. The property I was buying was a tiny studio flat (not a 6-bedroom mansion!), but I never received anything less than 5-star treatment throughout the negotiations. Thank you very much, Lucy and Adam, for your kindness, integrity, efficiency, and determination."
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Reality Estate Agents Ltd, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Reality Estate Agents Ltd, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Reality Estate Agents Ltd, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Reality Estate Agents Ltd, Norwich on 01603 756 898.


    Welcome to Reality Estate Agents Ltd, Norwich

    Title

    Find Us

    Branch address

    65
    Grove Road
    Norwich
    NR1 3RL

    Get in touch

    Buying: 01603 950120  Local call rate
    Letting: 01603 950165  Local call rate

    Disclaimer

    The content on this Microsite has been uploaded by Reality Estate Agents Ltd, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Reality Estate Agents Ltd, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Reality Estate Agents Ltd, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Reality Estate Agents Ltd, Norwich on 01603 756 898.