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    Reside offer a personal and proactive approach to letting and managing your investment. Our aim is to maximise your rental income, minimise your outgoings and provide peace of mind that your property is in safe hands.

    Reside will increase your income:
    • Maximising rents through accurate valuations
    • State-of-the-art CRM software to quickly match tenants to suitable properties
    • Minimise void periods by presenting your properties at their best with:
             o Full colour brochures
             o Professional photos
             o Floor plans

    Reside will reduce your costs:
    • Absolutely no mark-up and no commission on contractor invoices
    • Manage maintenance works responsibly, only instructing a contractor if necessary
    • Rental arrears kept to an absolute minimum, with prompt reminders sent to Tenants if a payment is missed
    • Detailed property inventories and regular inspections to help avoid losses from disputed dilapidations

    Reside in complete confidence:
    • We don't sell properties, so our services are devoted entirely to letting your investment
    • Very high staff to property ratio to deliver a personal and efficient service
    • Deep, local property knowledge from a combined experience of more than 50 years in the property lettings industry
    • Keep in touch 24/7 through Reside Remote; your own private web portal that allows you to see what's happening at your properties.
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    We know that our Tenants want a home to be proud of, and support on hand should anything go wrong during their tenancy.

    We specialise exclusively in the rental of high quality homes, so we have access to some of the best properties in and around Bath.

    We are fair and straightforward:
    • Upon payment of the Holding Deposit, the property status is changed to 'Let Agreed' (subject to contract), and isn't shown to any other applicants.
    • Our referencing process is thorough but clear and flexible.
    • You are given a draft copy of your custom Tenancy Agreement as soon as you pay your Holding Deposit.

    We are contactable 24 hours a day, 7 days a week in the event of an emergency in your rental property (if it is Managed by Reside and not the Landlord), and we fix problems quickly.
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  • Introduction

    We are all based at our office at 24 Barton Street in Bath city centre.
  • Team Member

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    Ben Bower, Managing Director
    Ben knows all there is to know about the Bath lettings market and will happily advise aspiring or experienced landlords. He was one of Reside's founders in 2008. Outside work, Ben has recently become a father to little Brandon and his passion is Formula 1 racing.
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    Toby Martin, General Manager
    Toby holds a Level 3 ARLA Propertymark qualification and runs the 'engine room' at Reside, making sure that properties are perfectly-presented and let quickly at a good rent. When not working, Toby is happiest when enjoying a day's cricket.
  • Team Member

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    Stephanie Bell, Tenancy Manager
    Stephanie holds a Level 3 qualification in Residential Lettings & Property Management, and has many years' experience working in the Bath property sector.
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    Mark Button, Financial Controller
    Mark makes sure that landlords receive their rent on time and that tenants get their deposits back quickly after the end of their tenancy.In his leisure time, Mark is an ultra-marathon runner and gourmet chef.
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    Lisa Franklin, Lettings Negotiator
    Lisa is great at sizing up what a tenant needs and has knack for showing them the properties that are right for them. In her time off, Lisa can often be seen running her whippet Misty around Bath.
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    Chris Gray, Lettings Negotiator
    With a wealth of experience in the sales and property industries, Chris can be relied upon to secure quality tenants for our landlords' properties. Away from the office, Chris unwinds by playing the drums - much to his newborn son's enjoyment.
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    James Earwicker, Property Maintenance Manager
    James gets property repairs done quickly and professionally using his army of quality contractors. James is a doting dad to Jake and Sophie, and is also rarely seen without his excitable Goldendoodle Poppy by his side.
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    Stuart Dashwood, Property Coordinator
    Stuart is that most valuable commodity - a jack of all trades. He provides support to all departments, carrying out viewings, inspections and managing utility accounts. In a past life, Stuart was the A&R man for a well-known music label, and has a story or two to tell from his time in showbiz.
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    Testimonials
    • Introduction

      Below is a selection of testimonials from our Landlords and Tenants.

    Testimonials from Landlords

    • Landlord Testimonial

      we do not have to worry about our property
      "It is lovely to know that we do not have to worry about our property and that it is in reliable and safe hands. Everyone on the team in the office is incredibly helpful and nothing is too much bother. Thanks for all your work so far." Alex Matthews.
    • Landlord Testimonial

      impressed by the speed and efficiency you worked
      "Dear Jenny. I wanted to write and thank you and your team for doing such an excellent job of finding a tenant for the Laura Place apartment. I was impressed by the speed and efficiency you worked, and will be using Reside for other properties I own in the area." Roy Willcock.
    • Landlord Testimonial

      we have left the care of our flat in capable hands
      "The service we received from Reside was exemplary. Jenny and Ben delivered on all their promises in a friendly and professional manner. We are confident that we have left the care of our flat in capable hands - an important consideration for us as we live in Canada." Celia McDonagh & Dan Charlton.
    • Landlord Testimonial

      resolve problems quickly and efficiently
      "Ben and his team at Reside provide a friendly and very competent service backed up with sound advice when needed; being able to resolve problems quickly and efficiently and sourcing suitable tenants. Reside's Remote function for landlords is an extremely effective management tool. As landlords we would strongly recommend Reside to both landlords and tenants alike." Ian & Bemba Coles.
    • Landlord Testimonial

      The large London agencies could learn a lot...
      "I found Reside a refreshing change to the traditional letting agents I have used before. Their modern approach to lettings and dealing with landlord's requirements has given me a service that is both stress free and very efficient. The large London agencies could learn a lot about service from Reside. I would highly recommend them." Gary Temprell.
    • Landlord Testimonial

      your staff went more than the extra mile
      "Ben, the service that we have received from Reside has been excellent. All of our queries have been dealt with promptly and efficiently. As you know, we were liaising from abroad and your staff went more than the extra mile to help us source curtains, etc. Their advice was always spot on and practical and we felt very supported. I believe that Reside provides a very personalised and attentive service." Fiona Thompson.
    • Landlord Testimonial

      a letting agent who you can rely on
      "When living in Australia, having a letting agent who you can rely on is so important. Reside have provided a first class and proactive service, always presenting the solution not the problem. I have had numerous dealings with other agencies and would have no hesitation on recommending Reside to prospective customers. Many thanks to the team at Reside, great job!" Matthew Rawlings.
    • Landlord Testimonial

      their efficient, rigorous and personable service
      "I have used Reside to let my flat in Bath for two years. During that time I have been entirely satisfied with their efficient, rigorous and personable service. They have always kept me well informed of any changes or developments and I would have no hesitation in recommending them to others who were looking to let a property." Jerry Cookson.
    • Landlord Testimonial

      excellent local contacts and market knowledge
      "Reside have provided a highly professional service from the initial marketing stage throughout the tenant vetting, negotiation and ongoing property management. As a Bath focussed, locally managed operator, Reside has excellent local contacts and market knowledge." Catherine Daniels. Landlord.
    • Landlord Testimonial

      a truly professional manner
      "Reside found us a quality tenant almost immediately and have handled all administrative and accounting matters associated with the property in a truly professional manner. We have complete confidence in the management at Reside and would be happy to recommend their services to any prospective Landlord." Sean & Mieko Aston.
    • Landlord Testimonial

      they keep costs down while ensuring quality
      "I have let my apartment through Reside for the past two years. The apartment has never been unoccupied during this time and excellent rents have been achieved. I benefit from the full properly management service from Reside; Ben and the team do a great job in dealing with matters that arise, very proactively, and with their trades associates they keep costs down while ensuring quality." Andrew Ford.
    • Landlord Testimonial

      the professional, responsive and sensible approach
      "We have used Reside to manage the rental of our property in Bathwick and have been thoroughly impressed by the professional, responsive and sensible approach they have taken; they are fair to both Landlord and Tenant and we would be happy to recommend them to anyone. Communication is quick, efficient and considered, instilling both confidence and peace of mind. An excellent service." Ann & Jeff Short.
    • Landlord Testimonial

      can I just say WooHoo again?
      "Hi Ben, can I just say WooHoo again? Huge thanks for your help and efficiency on our tenancy. You are a star and you have fielded Keith's myriad of questions really well!!!" Mandy Pearce.
    • Landlord Testimonial

      with our interests in mind.
      "Could Claire and I just say how pleased we have been with the professionalism and friendliness with all at Reside. It has made our decision to go into rental property so much more comforting, knowing that someone is on hand with our interests in mind." Claire & Stephen Simpson.
    • Landlord Testimonial

      commitment and thoroughness
      "It is particularly heartening to hear of the commitment and thoroughness you have applied to ensuring the apartment is well presented when we return. Our true thanks for this and a terrific testament to the quality standards of your business." John Meehan.

    Testimonials from Tenants

    • Tenant Testimonial

      The service Reside provides is second to none
      "The service Reside provides is second to none and I would have no hesitation in recommending you. I can't quite believe how smoothly and quickly the process has been all thanks to your efforts. Once again many thanks." Yvonne Layton. Tenant.
    • Tenant Testimonial

      an agency at the cutting edge
      "We are extremely appreciative for all the time and energy given to us being newcomers to Bath and would highly recommend Reside as an agency at the cutting edge of property rentals in the Bath area." Christine Newall.
    • Tenant Testimonial

      the most pleasant and professional company
      "Ben, thank you to both you and Toby for your assistance with this tenancy. Out of all the tenancies we have taken on, yours has been the most pleasant and professional company I have dealt with." Novia Investment Services Limited.
    • Tenant Testimonial

      the Reside team are very professional
      "This is the first time I have rented and I was dreading it. After two great years I can happily say the Reside team are very professional (good communicators, prompt, helpful, courteous and fair) and if I were letting a property in Bath I would use them without hesitation." Martin Brennan.
    • Tenant Testimonial

      Ladymead House was just wonderful, as were Reside
      "I can't thank you enough for the quick deposit transfer. But mostly, thank you for a fantastic year in Bath - Ladymead House was just wonderful, as were Reside. I would certainly recommend both to anyone I know who is moving to Bath." Federica Gerber.
    • Tenant Testimonial

      excellent knowledge of the industry and the city
      "Having rented a few properties from Reside, we have always experienced friendly and professional service, backed up by their excellent knowledge of the industry and the city. We highly value their experience and advice. The Reside team are always responsive and quick to communicate with us when needed. Real premium service with passion is among the many reasons we recommend using this agency." Marcus Whittington.
    • Tenant Testimonial

      I must commend you for your attention to detail
      "I must commend you for your attention to detail on behalf of your owners; your pre and departure inspections are incredibly thorough, and your concern for proper respect and maintenance of the property by clients, I'm certain, is appreciated by the owners. The benefits to all parties involved is obvious. To sum up, bravo Reside!" Liloa Willard.
    • Tenant Testimonial

      making the entire process seamless
      "Dear Ben, the apartment is absolutely delightful and I have settled in very well. I would like to thank you, Toby and your team for all the effort you put into securing the property for me. You have all been very helpful and professional making the entire process seamless, which I greatly appreciate. Thanks & best regards." Andrew Jordan.
    • Tenant Testimonial

      ...for being so helpful to me and my family
      "Ben, I would like to express my thanks to you and all the members of the Reside team for being so helpful to me and my family during our Tenancy at The Circus." Sheikh Khaled Bagedo.
    • Tenant Testimonial

      your excellent service and kind assistance
      "Ben, once again, many thanks to you and all your colleagues for your excellent service and kind assistance, it has been a very good experience during these last 2 years with you. Kind regards." Jessica Fernandoy.
    • Tenant Testimonial

      offer a fresh approach compared to other agents
      "I'd like to take this opportunity to express my gratitude to you and Reside for being great agents. Approachable and friendly - you certainly offer a fresh approach compared to other agents. I'll certainly highly recommend you to anyone. Many thanks again," James Lambert.
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