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    We've been helping people move home in Swindon and the surrounding villages for more than 10 years. We've built our success and our reputation on providing the highest quality service and giving honest, professional and practical advice. These things matter to us, because they matter to you.
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Our lettings service - Landlords
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    Taking the stress away from you.

    At Richard James we know that every home is different, and with that, every client has different needs. Our range of services is tailored to your specific needs. These may change as our property partnership develops (which we hope it does) and thats fine. We're here for you and we're nothing if not flexible.

    Our Service Levels

    FINDING A TENANT

    This is an entry level service for Landlords wishing to undertake full day-to-day administration and management of the tenancy process, and who need us to find just the right kind of tenant for their property.

    COLLECTION OF RENT

    An intermediate level service for Landlords wishing to undertake full day-to-day administration and management of the Tenancy but who may need us to collect and distribute the rental monies.

    FULL MANAGEMENT

    Our comprehensive management service is specifically geared to Landlords who need worry-free letting of their property and who are happy for us to provide a qualified property management specialist to oversee every aspect of each tenancy.

    For the full details on each of these service levels, contact us today on 01793 431 725

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Our Lettings Service - Tenants
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    Step to step guide for new tenants.

    Where to begin

    Its hard to know where to start when you are looking to rent a property for the first time, or even the second or third time. Below is our brief guide on the first steps to finding you a property to rent.

    The first step is to contact your local Richard James office who will register your details and discuss your search requirements. Try to have in mind some or all of the following.

    Where do you want to live? ( Have a look round at the areas that would suit you, or just come in for a chat and we can help. )

    What are your 'must haves' and 'would like to haves'? What's your budget? How long do you want to be renting? When do you need to move?

    We recommend beginning your search around 6-8 weeks prior to your ideal move date to ensure all the paperwork gets done properly.

    Step two:

    View a selection of properties from our extensive portfolio. One of our expert team will show you the best properties available in line with your requirements.

    The Swindon property market moves very quickly. If you find the perfect property, one that suits the majority of your requirements, you may wish to place an offer on the same day - be prepared, it may be the first one you see!

    Step three:

    Once you've found the place you want to rent, you'll need to complete an offer form with your negotiator, ensuring all your requirements are clearly stated. A Non-Refundable Deposit of £250.00 is payable at this stage. This amount is refundable should your offer not be accepted or the landlord withdraws.

    Step four:

    When your offer is accepted, the referencing checks will be put into progress. A referencing company will liaise direct for the application forms to be completed. Our negotiators will contact you should we require any further infomation at this stage.

    Once the referenceing stage is complete and satisfactory, we will confirm your offer and you will also be issued with a statement of account for your initial payment due on the day you move in.

    This will include:

    • Rent for the first month

    • Deposit - equivalent to six weeks rent

    • Administration fee for referencing (note of all tenants fees can be found here)

    Future payments for monthly rent are taken by standing-order in advance so please have your bank account details available to complete the form. Please note the signature must be an original as faxed copies are not accepted by the banks.

    Step five:

    Provided that all payments, documents and references are in order, your keys will be available for collection on the start date of the tenancy. Your negotiator will ensure that this is organised at a convenient time and we will meet you in our offices to go through the tenancy agreements and take your initial payments and to hand over your keys.

    We inform utility providers that you have moved into the property and ensure all accounts are transferred into your name (with the exception of telephone and broadband).

    A copy of the inventory check-in report will be given to you on the day of move in, you will have 7 days to make any amendments. Now relax and have a cup of tea.

    Step six:

    If your property is managed by us, you will be advised of the name and contact details of your property manager at the start of the tenancy. Please feel free to contact them at any time to discuss any questions or problems you may have as we are always here to help.

    If your property is managed by the landlord, we will provide you with their contact details and you should contact them directly for any maintenance issues. For any questions regarding tenancy agreements, break clauses, payments or renewals, please contact our Management Department and they will provide you with all the necessary contact numbers upon moving in.

    If you are still unsure, one of the Richard James team will be happy to provide further advice.

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    Caroline Schaefer - Lettings Director
    Work hard - Play hard, is a concept that Caroline embraces with gusto. It's impossible to not get on with Caroline, and her role as new business manager for our lettings department sees her building long term relationships with existing, experienced, and first time landlords. When we asked Caroline to list her favourite hobbies she said she had two. Gin and Tonic. Luckily for us, mixing business with pleasure is something she excels at, and her knowledge, professionalism and enthusiasm never fail to shine through. Hugely supportive to her colleagues, and loved by landlords, Caroline is a real team player. Diplomatic, driven and fun to be around, she's definitley a glass half full kind of person.
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    Rebecca Barrett - Lettings Director
    Becky is quite simply a lettings legend. Without her there would be no RJ lettings department.Single handedly setting up our lettings business back in 2007 Becky has played a huge role in building our portfolio and has a loyal fan base of happy landlords that recommend her time and time again. Driven and dynamic she can always be relied upon to take our new recruits under her wing and lead by example. Powered by coffee during the day and Prosecco during the evening, Becky has just settled in to her new Old Town home and is loving both living and working in Old Town. Our very own answer to Coco Chanel - Absolutely fabulous and a real class act.
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    Nicky Bint - Lettings Manager
    You wouldn't know it to look at her, but there's nothing that Nicky likes more than getting into a long drawn out scandal. Very good at handling dramas, a night on the sofa with a box set is how Nicky likes to relax. A budding actress in her youth and still a little dramatic at times Nicky worked for a vet before making a move to lettings. Organised, efficient, and a brilliant networker, her portfolio of happy landlords just keeps on growing.
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    Georgina Mepham - Lettings Negotiator
    Watch out, Georgina's about! As a new trainee lettings negotiator, Georgina has hit the road running! With a passion for the local area, Georgina is our local guide for tenants on viewings. Outside of work, you can find Georgina in a fitness class, socialising with friends or on cheat days, sneaking through the drive thru! Everything in moderation, right?
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    Jessica West - Lettings Co-ordinator
    From retail to real estate, Jess hung my fashion career on the rail and has embarked on the world of property. Now, you can find Jess helping your enquiries in the day, and in the evening, reluctantly running her couch to 5k. Jess is also partial to a cosmopolitan or episode of strictly or 5 with her boyfriend (which he will not appreciate her saying!) Jess loves being a helping hand and making every customer feel unique and valued, which is why she's so excited to be part of the Richard James family.
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    Angelina King Rubio - Trainee Lettings Negotiator
    A natural born 'shopper' is our Angelina! A new addition to our Enquiries Team and is always keen to please! A real hit with the tenants and landlords alike. When not at work Angelina enjoys retail therapy and a Woo Woo (cocktail) at the weekend!
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    Grace Dobie - Lettings Lister
    Originally from Marlborough, Grace recently moved back to Swindon from the Maldives to have her baby boy and has been working at Richard James in the Lettings department since last September, temping in Enquiries whilst pregnant and now as a Lister. Grace has been living & working in the Maldives for the past 7 years as a Recreation Manager, Fitness Instructor & Yoga Instructor, running the recreation departments in 5-7* resorts, whilst conducting all Yoga/Fitness sessions. Grace's favourite moment was teaching Sunrise Yoga in the Yoga pavilion over the Indian ocean watching the dolphins swim by. Out of work, Grace likes to stay fit, go walking, running and teaching Yoga online. Her number one main passion is travel and beaches!
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    Testimonials from Landlords

    • Landlord Testimonial

      Refreshing change
      I can't recommend Sue and her team enough. They are forward thinking and offer a very professional and personal service which is a refreshing change. I would have no hesitation in recommending RIchard James EA
    • Landlord Testimonial

      Very professional and knowledgeable
      Richard James have been managing my properties for some time, I have always found them to be very professional and knowledgeable
    • Landlord Testimonial

      Excellent service
      Always provide an excellent service, there when I need them and have built up a good relationship with the team over the years.
    • Landlord Testimonial

      Proactive agents 
      Approachable, friendly, proactive agents who communicate and get things done. Very happy with Richard James.
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